Polycom VVX 410 Installation and operating instructions

UsingyourPolycom410Handset
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Toplaceacall:
•LiftthehandsetanddialthenumberOR
• Pressthespeakerbutton(ifusingspeakerphone),anddialthenumberOR
• Presstheheadsetbutton(ifusingaheadset)anddialthenumberOR
• PresstheNewCallsoftkeyanddialthenumber
Toansweracall:
• LiftthehandsetOR
• Pressthespeakerbutton(ifusingspeakerphone)OR
• Presstheheadsetbutton(ifusingaheadset)OR
• PresstheAnswersoftkey
Tosendacalltovoicemailwithoutanswering:
• Whenacallisringing,presstheRejectsoftkey

Toendacall:
• HangupthehandsetOR
• PresstheEndCallsoftkey
TransferaCall
Whentransferringacall,youcanuseeitherthewarmorblindtransfermethod.Duringawarm(or
supervised)transfer,youannouncethecalltotherecipientandshareanypertinentinformation.
Duringablind(orunsupervised)transfer,yousendthecalltotherecipientwithoutannouncingthe
callorcaller.Toperformawarmtransfer,completethefollowinginstructions:
Step1 Whileonacall,presstheTransfersoftkey.Thecallerwillbeplacedonhold,andyouwill
receiveanewdialtone.
Step2 Dialthenumberorextensiontowhichyouaretransferringthecall.
Step3 Waituntiltheotherpartyanswers,announcethecall,andthenpresstheTransfersoftkey
againtoconnectthecall.
Toperformablindtransfercompletethefollowinginstructions:
Step1 Whileonacall,presstheTransfersoftkey.Thecallerwillbeplacedonhold,andyouwill
receiveanewdialtone.
Step2 PresstheBlindsoftkey.
Step3 Dialthenumberorextensiontowhichyouaretransferringthecall.Oncethesystemdials
thenumber,theblindtransferiscomplete.
NOTE:Ifyoumisdialthedestinationnumber/extension,youcanpressthecancelsoftkeytoend
yourtransfer.Thiswillreconnectyouwiththecaller,atwhichpointyoucanstartthetransfer
processoveragain.
NOTE:Duetothetenseconddiallingruletheincorrectnumberwillautomaticallybedialledifyou
don’tclearitoutintime.Ifthishappensduringawarmtransfer,pressthecancelsoftkeyandstart
thetransferprocessover.
TransferaCallDirectlytoVoicemail
Step1PresstheTransfersoftkey.
Step2Dial*55plustheextension.Thesystemwillannouncethetransfer.
CallHold
Placeacallonholdandansweritlater.
Step1 PresstheHoldsoftkeytoputacallonhold.
Step2 PresstheResumesoftkeyORthedesiredlineonthedisplayscreentoresumeacall.
NOTE:Ifyouhavemorethanonecallonholdforaspecificline,youmayusethenavigationwheelto
selectthedesiredlinefromthelistofcallsonholdbeforepressingtheResumesoftkey.

CallPark
UseCallParktoputacallonholdandthenallowanotherusertopickupandcontinuethe
conversationonanotherphoneusingCallParkRetrieve.
Toparkacall:
Step1 PresstheTransfersoftkey.
Step2 Dial*68.
Step3 Entertheextensionwhereyouwanttoparkthecallorpress#toparkitatyourown
extension,andthenhangup.
Toretrieveaparkedcall:
Step1 PresstheNewCallsoftkeyanddial*88.
Step2 Entertheextensionwherethecallisparkedorpress#toretrieveitfromyourown
extension.
N‐WayConferencing
Jointhreeormoreparties(max15,includingyourself)inaninstantconferencecall.
TouseN‐wayConferencing:
Step1 Whileonanactivecall,presstheMoresoftkeyfollowedbytheConferencesoftkey
Step2 Dialthenumberofthenextpartyyouwanttojointhecall.
Step3 Whenthepartyanswers,presstheMoresoftkeyfollowedbytheConferencesoftkeyto
createa3‐wayconferencecall.Whensuccessful,allpartiescantalktoeachother.
Step4Repeatsteps1through3foreachadditionalpartyyouwanttoaddtothecall.
Step5HangupthehandsetorpresstheEndCallsoftkeytoendyourconferenceanddropall
participants.
TemporarilyForwardCallstoAnotherNumber
Step1 Dial*72fromyourphone.
Step2 Enterthephonenumbertoforwardto.Whenthesystemannounces,“YourCallForwarding
Alwaysservicehasbeenactivatedsuccessfully,”hangup.
Step3 TodeactivateCallForwarding,dial*73fromyourphone.Whenthesystemannounces,
“YourCallForwardingAlwaysservicehasbeendeactivatedsuccessfully,”hangup.