Polycom SpectraLink 6300 MCU User manual

July 2008 Edition
1725-36125-001
Version L
SpectraLink 6300 MCU
Operator’s Console
SpectraLink 6000 System

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
2
Trademark Information
Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of
Polycom, Inc. in the United States of America
and various countries. All other trademarks
used herein are the property of their respective
owners.
Patent Information
The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Copyright Notice
Copyright © 1998 to 2008 Polycom, Inc.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.
Notice
Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
No representation or other affirmation of fact
contained in this document including but not
limited to statements regarding capacity,
response-time performance, suitability for use,
or performance of products described herein
shall be deemed to be a warranty by Polycom
for any purpose, or give rise to any liability of
Polycom whatsoever.
Contact Information
Please contact your Polycom Authorized
Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com

PN: 1725-36125-001_L.doc 3
About this Guide
This document explains how to use the Operator’s Console to
perform maintenance and administration tasks on Polycom’s
SpectraLink 6000 System. It is written for use by Polycom field service
engineers and technicians and the customer system administrator
who will be responsible for equipment troubleshooting and changes.
From the Operator’s Console the operator can:
•Configure the system’s Interface Modules in order to register
handsets and Base Stations.
•Configure system parameters.
•View information about the connections between system
components and between the SpectraLink system and the
telephone system.
•Monitor the status of the wireless system, including handsets,
Base Stations, and MCU.
•Check for and diagnose system alarms.
The Operator’s Console is an IBM-compatible PC running menu-
based software called Chk3000. The software lets the operator select
operations using the arrow keys, function keys, and the Enter key,
and enter system information using the PC keyboard.
See SpectraLink 6300 MCU: Installation for specifications of the
Operator's Console.
Polycom Model Numbers
This document covers the following registered model numbers:
JPI300, MCS300, RCC400, RCO400, RCU100, RCU200, RCU201

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
4
Related Documents
SpectraLink 6300 MCU: Facility Preparation (1725-36121-001)
SpectraLink 6300 MCU: Installation (1725-36122-001)
SpectraLink 6300 MCU: Maintenance and Diagnostics (1725-36123-001)
SpectraLink 6300 MCU: Open Application Interface (OAI) Installation and
Configuration (1725-36124-001)
SpectraLink 6300 MCU: T1 Remote Module Installation (1725-36126-001)
Installing the Outdoor Base Station (1725-36127-001)
SpectraLink 6020 Wireless Telephone Configuration and Administration
(1725-36094-001)
Available at
http://www.polycom.com/usa/en/support/voice/proprietary_wire
less/proprietary_wireless.html
LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number
corresponding to the type of PBX)
Available at
http://www.polycom.com/usa/en/support/voice/wi-
fi/pbx_integration.html
Customer Support
Polycom wants you to have a successful installation. If you have
questions please contact the Customer Support Hotline at
[phone]. The hotline is open Monday through Friday,
6 a.m. to 6 p.m. Mountain time.
For Technical Support: [email protected]
For Knowledge Base:
http://www.polycom.com/usa/en/support/voice/voice.html

About this Guide
PN: 1725-36125-001_L.doc 5
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label This typeface indicates a key, label, or button on SpectraLink
hardware.

PN: 1725-36125-001_L.doc
7
Contents
0About this Guide ......................................................................3
Polycom Model Numbers..................................................................3
Related Documents.............................................................................4
Customer Support...............................................................................4
Icons and Conventions.......................................................................5
1Install the Console.....................................................................9
Connect Console to MCU ..................................................................9
Install Software....................................................................................9
Navigating within the Operator’s Console ...................................10
Port Location......................................................................................11
Main Menu.........................................................................................12
2System Configuration..............................................................15
Configure Interface Modules (Port Cards) (F4-Portcard
Configuration Display and Administration) ...............................15
Configure MCU (F8-Configuration Display and
Administration).................................................................................21
Program MCU Macros (F6-MCU Macros Display).....................23
Program Telephone Menus (F9-PT Menu Administration) ......25
Program COM Ports (F10-COM Port Administration) ..............27
3System Status .........................................................................31
Supervisor State Display (F1)..........................................................32
Show Cabinet Detail Function ..................................................36

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
8
PT Active Function– Handset Summary .................................39
Remote Card Options.......................................................................40
Portcard State Display(F2)...............................................................43
Hiway State Display (F3) .................................................................48
System Activity and Alarm Display (F5).......................................50
4Diagnostic Procedures.............................................................51
Listen Verify Test ..............................................................................51
5Backups .................................................................................57
Dump Config to Disk .......................................................................57
Restore Config ...................................................................................57
6Alarms ...................................................................................59
7Index .....................................................................................61

PN: 1725-36125-001_L.doc 9
Install the Console
Connect Console to MCU
Before the Operator’s Console can be connected, the System
Controller card on the MCU must be installed and operational.
To connect the console, connect an RS-232 null modem cable from a
COM port on the console to either one of the RS-232 ports on the
System Controller card in the MCU. The System Controller card has a
9-pin male connector.
Remote operation
Remote Operator’s Console operation is accomplished by connecting
modems to both the PC and the MCU. The MCU modem must have
Hardware Flow disabled. The modem should be connected to the A
COM port on the MCU.
Install Software
Before you can use the computer as an Operator’s Console you must
load the Operator’s Console software and run the program. The
software is provided on a 3 1/2” floppy disk.
Before installing the software, make a backup copy of the disk using
a blank disk.
To install the software:
1. Place the disk in the 3 1/2” disk drive.
2. Create a directory called chk3000 on the PC’s hard disk.
3. Copy the files from the disk to the chk3000 directory.
1

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
10
Navigating within the Operator’s Console
Use the following keys to move around the Operator’s Console
screens. You can also use the mouse to move the cursor to the desired
field.
To Perform this Function: Press:
Select function from main menu Function key (F1 through F10) or
Use arrow keys to highlight selection,
press Enter or Left Mouse
Display menu associated with
highlighted field Enter or Left Mouse
Exit screen Esc, or select Cancel from menu, or
Right Mouse
Move one line up Up arrow
Move one line down Down arrow
Move one screen up Pg Up
Move one screen down Pg Dn
Move to top of screen Home
Move to bottom of screen End
The following functions apply to the Portcard (Interface Module) State
(F2) and Portcard Configuration Display and Administration (F4) screens:
To Perform this Function: Press:
Move to first configured or running card Ctrl-Home
Move to last configured or running card Ctrl-End
Go to next card Ctrl -Right arrow
Go to previous card Ctrl -Left arrow
Go to first configured card in next shelf Ctrl -Pg Dn
Go to first configured card in previous shelf Ctrl -Pg Up
Find next (in search mode) Alt-F

Install the Console
PN: 1725-36125-001_L.doc 11
Port Location
The Operator’s Console, enabled through the chk3000 software
program, provides information about the SpectraLink 6000 System
components. The system is designed in a star topology. At the center
is the System Controller card, which manages the call processing for
the wireless network. Shelf Controllers work with the System
Controller card to pass calls within the wireless network and to the
telephone system. All shelves provide universal slots for up to ten
Interface Modules. Interface Modules connect Base Stations and
handsets to the system. Up to 20 shelves can be connected together for
maximum system capacity.
Chk3000 identifies each system component by a unique Port Location,
based on the following address scheme:
Shelf (1- 20) Slot (3- 12) Line port 1-16
Base Station port 1-6
For example:
•Wireless Telephone in Shelf 2, slot 3, line port 10 – Port Location is
2.03.10
•Wireless Telephone in Shelf 1, slot 5, line port 1 – Port Location is
1.05.01
•Base Station associated with Shelf 3, slot 3, Base Station Port 2 -
Port Location is 3.03.02
•The Interface Module in Shelf 2, Slot 3 is identified as 2.03.

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
12
Main Menu

Install the Console
PN: 1725-36125-001_L.doc 13
Key Menu Name Description
ESC Exit this program Ends program.
F1 Supervisor State
Display Displays status and alarm information for system shelves. Controls Listen Verify diagnostic function,
where Base Stations listen for signal strength from
others.
F2 Portcard State
Display Displays status of Interface Modules (port cards), including up time, alarms, and traffic information.
Displays status of each telephone and Base Station.
F3 Hiway State Display
Displays status of communications between Shelf
Controller and System Controller card.
F4 Portcard
Configuration Display
and Administration
Add, delete, or edit information for lines and Base
Stations associated with each Interface Module (port
card), and define the host telephone system type for
the module. Also move or delete a whole Interface
Module.
F5 System Activity and
Alarm Display Summarizes status and alarm information for system.
F6 MCU Macros Display For analog interfaces, review and edit the procedures
associated with the FCN key on the handset.
F7 Password
Administration Assign a new password to protect access to the MCU.
F8 Configuration Display
& Administration Displays and allows modification of system configuration information: frequency, telephone and
flash disconnect times, signal compression type, and
values.
F9 PT Menu
Administration Customizes the display menus for each type of telephone system in use with this SpectraLink 6000
System.
F10 COM Port
Administration Set the communication options, such as speed and parity, and usage parameters for the COM port on
each shelf.

PN: 1725-36125-001_L.doc 15
System Configuration
System configuration can be done after the System Controller card is
installed in the MCU. Other cards do not need to be physically
installed in order to perform this configuration. System configuration
includes these tasks:
Configure Interface Modules (F4) Defining the type of host telephone
system to which the Interface Module is connected, associating the
handset serial numbers and user information with a line on the wired
telephone system, and input Base Station information.
Configure MCU (F8) Setting the system’s frequency and timing
parameters.
Program Macros (F6) Defining the features and functions accessed by
the FCN key on the handsets.
Program Menus (F9) Defining the default messages that will display on
the handset.
Configure Interface Modules (Port Cards)
(F4-Portcard Configuration Display
and Administration)
This option allows you to define the type of host telephone system to
which the Interface Module (port card) connects and input or edit
information about lines and Base Stations (RCUs). The function also
allows you to search line and RCU information for specific data.
Searching or selecting a specific shelf or port
When you press F4 to enter Portcard Configuration Display and
Administration, the system displays either the last Interface Module that
was displayed or the search submenu (Select Cabinet/Portcard (Interface
Module)). Use the submenu to find the shelf or port you want to
configure. Press Enter to display the submenu as needed.
2

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
16
To select a specific shelf (cabinet) or port using the search menu:
1. With the port location field highlighted, press Enter to display the
menu.
2. Scroll down to Select Cabinet (shelf) /Portcard (Interface Module) and
press Enter. This displays a menu of options. Scroll down to the
desired option and press Enter to select it.
Select Cabinet Displays all shelves (cabinets) and slots in the
system. Use the arrow keys to scroll through the list. Highlight the
shelf or slot you want to see and press Enter.
Find First Line Note Allows you to search the Notes (usually entered
as the user’s name) for all lines for a specific sub-string (e.g.,
Jones.). Notes are case sensitive.
Find First Line Extension/SPID Allows you to search all extension
numbers or SPIDs for a extension or SPID (e.g., 333).
Find First Line PT Serial Number Allows you to search all handset
serial numbers for a specific nine-digit serial number. The number
must be nine digits and entered exactly.
Find First RCU Note Allows you to search all Base Station notes
(usually entered as the location) for a specific sub-string (e.g. West
Wing). Notes are case sensitive.
Find Next Allows you to repeat the search again. Alt-F also
performs this function.
3. Use the arrow keys to highlight the desired menu option, then
press Enter.
4. Enter the search criteria, then press Enter.
Define Interface Module (Portcard) type
Each Interface Module in the system must be assigned a type which
defines the type of host telephone system with which the card will
interface.
1. From the Portcard Configuration Display and Administration screen (F4),
use the arrow keys or mouse to position the cursor on the PBX
field (if this is a new card it will say Unconfigured) and press Enter.
2. When the submenu displays, use the arrow keys or mouse to
select the Portcard type from the menu of switch interfaces, and
press Enter. The selected Portcard type will display. The screen
below shows type Analog.

System Configuration
PN: 1725-36125-001_L.doc 1
7
Configure lines for handsets
This procedure associates a handset, identified by its serial number,
with a specific port location. Refer to the completed Extension
Assignments Worksheet from SpectraLink 6300 MCU: Installation for
serial numbers, user names, and extensions.
1. Using the arrow keys or mouse, position the cursor on the port
location to be configured, and press Enter.
2. When the menu displays, scroll down to Edit Line, and press Enter.
3. At the pop-up menu, type the information for each handset. The
following screen shows the pop-up menu.

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
18
Serial Number The factory assigned serial number for this
telephone, located inside the battery compartment under the
battery. Double-check this number when it is entered. If the serial
number is entered incorrectly the telephone will not function and
will appear to be defective.
Note User name or any other information. Do not enter quotes (“)
in this field or an error message will display. The system does not
require an entry in this field but it is highly recommended.
Extension/SPID Extension number or SPID (required for ISDN
lines). Must be numeric, cannot contain quotes (“).
When information is correctly entered, select SAVE to save it.
Configure Base Stations (RCUs)
This procedure associates a Base Station with a specific port location.
It also assigns the Base Station’s frequency offset, and allows you to
enter a description of the location. Refer to the completed Base Station
Location Form from SpectraLink 6300 MCU: Installation for locations
and circuit IDs of Base Stations.
1. Select the appropriate Cabinet/Portcard.
2. Use the arrow keys or mouse to position the cursor on the RCU to
be configured, and press Enter.
3. When the menu displays, scroll down to Edit RCU (Base Station), and
press Enter.
4. At the pop-up menu, type the information for each Base Station.
The following screen shows the pop-up menu.

System Configuration
PN: 1725-36125-001_L.doc 19
RCU ID assigned by the system, from 0 to 1023.
Offset Offsets ensure that a Base Station can communicate with
telephones without interfering with neighboring Base Stations.
Each Base Station is assigned a unique two-digit offset in one of
the ranges 1 to 50.
To change the offset, press the right arrow key to see a menu of
choices.
For whole-hop systems with up to 50 Base Stations, or half-hop
systems with up to 25 Base Stations, number the Base Stations in
order 1 through 50, or 1 through 25.
If the system has more than 25 or 50 Base Stations, the offset IDs
must be reused. Consult the map that was generated during
system installation. Assign unique offsets such that adjacent or
nearby Base Stations do not share the same offset. When selecting
offset assignments, keep in mind through-floor penetration and
the Base Station’s proximity to windows.
If you are not sure which offsets to assign, check the offset usage
through the Show RCU Offset Reuse function (see Base Station (RCU)
Offset Reuse Example, below).
Isolated? If this Base Station is isolated from all other Base Stations,
enter Y. This will disable the Listen Verify alarm for this Base
Station. If this is not done, spurious alarms will be generated for
this Base Station.
High density? If this Base Station is a High Density Base Station,
enter Y. High Density Base Stations are used with the
ccSpectraLink 6000 System. Note that normal and High Density
Base Stations cannot be mixed within one system.
Note Type a short description of where the Base Station was
installed (a room or floor number, for example). The note can be
up to 30 characters long. Do not enter quotes (“) in this field or an
error message will display. The system does not require an entry
in this field but it is highly recommended.
5. When information is correctly entered, select SAVE to save it.
Base Station (RCU) Offset Reuse example
The following screen shows a sample Base Station (RCU) Offset Reuse
display. This report provides a snapshot of the usage of Base Station
Offsets, providing information about the number of times each offset
has been assigned. A half-hop system should show zeroes in offset 26

SpectraLink 6300 MCU: Operator’s Console: SpectraLink 6000 System
PN: 1725-36125-001_L.doc
20
through 50. This report can be used in conjunction with a floor plan of
the system to assign Base Station Offsets.
The following functions are available through both the Line and RCU
Configuration main menus.
Delete line/Base Station (RCU)
This option lets you delete a line or Base Station.
1. From the Portcard Configuration screen (F4), highlight the line or
Base Station (RCU) to be deleted. Press Enter.
2. Select the Delete Line option (for lines) or Delete RCU option (for Base
Stations.).
3. A pop-up screen prompts you to select CANCEL or DELETE. Select
DELETE to delete the line or Base Station.
Move Line/Base Station (RCU)
This option lets you move a line or Base Station to a new port
location.
1. From the Portcard Configuration screen (F4), highlight the line or
Base Station (RCU) to be moved. Press Enter.
2. Select the Move Line option (for lines) or Move RCU option (for Base
Stations.).