Polycom RMX DOC2548A Installation instructions

Polycom RMX™ 4000
Hardware Guide
Version 6.0 |April 2010 |DOC2548A

Trademark Information
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Patent Information
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patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved. 
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
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respect to the software contained within its products. The software is protected by United States
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Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,
is not responsible for printing or clerical errors. Information in this document is subject to change
without notice.

CE MARK R&RTTE Directive
Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento RMX 4000 je ve shoděse
základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr RMX
4000 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/
EF.
Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät RMX 4000 in
Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme RMX 4000 vastavust
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
English: Hereby, Polycom (UK) Ltd. Declares that this RMX 4000 is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el RMX 4000 cumple
con los requisitos esenciales y cualesquiera otras disposiciones aplicables o
exigibles de la Directiva 1999/5/CE.
Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ RMX 4000
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil RMX 4000 est
conforme aux exigences essentielles et aux autres dispositions pertinentes de la
directive 1999/5/CE.
Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo RMX 4000 è conforme
ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva
1999/5/CE.
Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að RMX 4000 er í samræmi við
grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka RMX 4000 atbilst Direktīvas 1999/5/EK
būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių[Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis RMX 4000 atitinka esminius
reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel RMX 4000 in
overeenstemming is met de essentiële eisen en de andere relevante bepalingen
van richtlijn 1999/5/EG.
Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan RMX 4000 jikkonforma mal-
ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva
1999/5/EC.
Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a RMX 4000 megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret RMX 4000 er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że RMX 4000 jest zgodne z
zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami
Dyrektywy 1999/5/WE
Português [Portuguese]: Polycom (UK) Ltd declara que este RMX 4000 está conforme com os requisitos
essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta RMX 4000 v skladu z bistvenimi zahtevami
in ostalimi relevantnimi določili direktive 1999/5/ES.
Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že RMX 4000 spĺňa základné požiadavky
a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että RMX 4000 tyyppinen laite on direktiivin
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna RMX 4000 står I
överensstämmelse med de väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/5/EG.
Regulatory Notices
Russian Communication Certificate
The Polycom RMX™ 4000 complies with the Russian Ministry of Communication requirements stated in
certificate 2795. Expiration date 17/03/2014.
Chinese Communication Certificate
Singapore Certificate
Complies with IDA standards DA101619

Polycom RMX 4000 Hardware Guide
i
Table of Contents
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Main Features .......................................................................................... 1-1
RMX 4000 Specifications ....................................................................... 1-2
System Capacities ........................................................................... 1-3
MPM+ Resource Capacities .......................................................... 1-4
Safety Requirements .............................................................................. 1-6
Site Safety Requirements ............................................................... 1-6
General Installation Precautions .................................................. 1-7
Rack Mount Safety Precautions .................................................... 1-7
Installing the RMX 4000 ......................................................................... 1-8
Unpacking the RMX 4000 .............................................................. 1-8
Installing the RMX in a Rack or as a Standalone ..................... 1-10
Standalone RMX 4000 Installation ..................................... 1-10
Rack Mount Preparations .................................................... 1-10
Placing the RMX 4000 in a 19” Rack .................................. 1-11
Placing the RMX 4000 in a 23” Rack .................................. 1-13
Reverse Mounting the RMX 4000 in a Rack ..................... 1-14
Connecting the RMX 4000 to Power Sources ........................... 1-15
Connecting the RMX 4000 to AC Power ........................... 1-16
Connecting the RMX 4000 to -48DC SELV Power ........... 1-17
Types of DC Circuit Breakers installed on the RMX 4000 ......
................................................................................................. 1-18
Connecting Cables on the RMX 4000 ......................................... 1-19
First-time Power-up ..................................................................... 1-20
RMX 4000 Components ....................................................................... 1-21
RMX 4000 Front Panel ................................................................. 1-21
RMX 4000 Rear Panel ................................................................... 1-24
RTM-IP 4000 .................................................................................. 1-25
RTM ISDN ..................................................................................... 1-27
ISDN/PSTN Clock Source .................................................. 1-28
RTM LAN ...................................................................................... 1-28
AC Power Entry Module (PEM) ................................................ 1-28

Table of Contents
ii
DC Power Rail Module ................................................................ 1-29
Component Slot Allocation ......................................................... 1-29
RMX 4000 LEDs .................................................................................... 1-31
RMX 4000 Front Panel LEDs ....................................................... 1-31
RMX 4000 Rear Panel LEDs ........................................................ 1-34
RTM-IP 4000 .......................................................................... 1-34
RTM LAN .............................................................................. 1-35
RTM ISDN ............................................................................. 1-36
Component Replacement . . . . . . . . . . . . . . . . . . . . . . . 2-1
Using the Modified PMC Compatible Ejector Lever ................ 2-3
Replacing the CNTL 4000 Module ............................................... 2-4
Replacing an AC Power Supply Module .................................... 2-5
Replacing an AC Power Entry Module (PEM) .......................... 2-6
Replacing a DC Power Rail Module (PRM) ............................... 2-7
Replacing the Fan Drawer ............................................................. 2-9
Inserting an Air Filter (Optional) in the Fan Drawer .............. 2-10
Replacing a Faulty MPM+ Card ................................................. 2-11
Removing the MPM+ Card from the MCU ...................... 2-11
Installing the Replacement MPM+ Card .......................... 2-13
Installing a New MPM+ Card in a Powered On RMX 4000 .. 2-14
Replacing a RTM ISDN Card ...................................................... 2-14
Replacing the RTM-IP 4000 ......................................................... 2-16
Replacing the RTM LAN ............................................................. 2-17
Replacing the Fabric Switch Module (FSM 4000) .................... 2-18

1
Hardware Description
This Hardware Guide provides information on the RMX 4000 and its
components. This system utilizes a modular “universal slot” platform,
whose components are designed for high performance, capacity and
reliance.
Main Features
The Polycom RMX 4000 offers the following features:
•Linux®based
• Chassis based on the ATCA standard
• Built-in redundancy, hot swappable parts
• Physical network and media separation between management and
signaling networks, with high speed switching fabric on the media
boards increasing system bandwidth
• Support for standard network interfaces (IP, ISDN and LAN) and
large number of ports.
• H.323, SIP video, PSTN and ISDN
• New hardware technologies
• High availability, redundancy, on-line upgrading and dynamic
resource allocation
• Easy integration of conference elements into external network
management
• Enhanced Continuous Presence (multi-image video)
• IVR (Interactive Voice Response) module
• Resilient multipoint conferencing - Polycom Lost Packet Recovery
(LPR)

Chapter 1- Hardware Description
1-2
RMX 4000 Specifications
Table 1-1 Polycom RMX 4000 Specifications
Physical
Height 6U (26.56 cm.)
Width 19” (48.26 cm.)
Depth 15.74” (40 cm.)
Weight Up to 40 Kg.
IP Protocols
Audio G.711, G.722, G.722.1, G.729A, G.723.1, Siren14.
Video H.261, H.263, H.264.
Network Interfaces
IP, ISDN, PSTN and LAN H.323, SIP, PSTN, LAN and ISDN.
Power Supply
AC Input/ Range, BTU Voltage range:100-240 VAC, 14-7 AMP, 50/60
Hz.
BTU output: 5120.
DC Input/Range, BTU Voltage range:-40.5-60 V DC SELV, with circuit
breaker.
Typical: -48V DC Voltage up to 25 Amp.
BTU output: 4270. Maximum 4600: per hour.
Power Consumption
AC Maximum Power
consumption
1500Watts
DC Maximum Power
consumption
1250Watts
Environment
Operating temperature 10°– 40°C (50°– 104°F).

Polycom RMX 4000 Hardware Guide
1-3
System Capacities
The following table summarizes the different system capacities.
Storage temperature -40°– 70°C (40°– 158°F).
Relative humidity 15% - 90% no condensing.
Operating altitude 60m below sea level, up to 3,000 m (10,000 ft.).
Operating ESD 4kV.
Table 1-1 Polycom RMX 4000 Specifications (Continued)
Table 1-2 System Functions and Capacities
System Functions Capacity
Maximum no. of participants (mixed) in a conference 800
Maximum number of participants (video) in a
conference
160
Maximum number of conferences 800
Maximum number of Meeting Rooms 2000
Maximum number of Entry Queues 80
Maximum number of Profiles 80
Maximum number of Conference Templates 200
Maximum number of SIP Factories 80
Maximum number of IP Services 1
Maximum number of ISDN Services 2
Maximum number of IVR Services 80
Maximum number of Recording Links 1
Maximum number of IVR Video Slides 150
Maximum number of Reservations (Internal
Scheduler)
4000

Chapter 1- Hardware Description
1-4
MPM+ Resource Capacities
Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and
MPM+ 20 offering various resource capacities for CP conferences.
Table 1-3 summarizes the video capacities of the various MPM+ card
assemblies.
Maximum number of Log Files (1Mb max.) 8000
Maximum number of CDR Files 4000
Maximum number of Fault Files 1000
Number of Participant alerts Unlimited
Maximum number of concurrent RMX Web Client
connections to the MCU
20
Maximum number Address Book entries 4000
Maximum number of Users 100
Table 1-2 System Functions and Capacities
System Functions Capacity
Table 1-3 MPM+ Card Assemblies and Resource Capacities for CP
Conferences
Card
Type
Resources
Voice CIF SD
@30fps
HD720p
@30fps
HD720p
@60fps
HD1080p
@30fps
MPM+ 80 400 80 30 20 10 10
MPM+ 40 200 40 15 10 5 5
MPM+ 20 100 20 7 5 2 2