Polycom SoundPoint IP 300 User manual

Polycom IP 300
User Guide

Polycom IP300 Layout

Introducing Your Polycom IP Phone
A Polycom IPPhone is a full-feature telephone that p rov i d e s voicecommunication over an IP
(Internet P ro t o c o l ) n e t w or k . T h i s phone f u n c t i o n s much like a traditional p h o n e , allowing you to
place and receive telephone calls. It also s u pp or t s f e a t ur e s that you have cometo expectfrom a
telephone - such asspeed d i a li ng , r e d i a l , and conference c a lli ng .
Quick Reference Guide
I t em F u n c t i o n
M u t e Mutes audio transmission locally during calls.
Line K e ys Line or Speed Dial keys.
H e a d s e t Allows users to place and receive calls through an optionally connected.
Ho l d Use this key to place a call on hold until you can return to it.
Dial
D i a l Press the Dial key. The display will show the last 10 dialled numbers. Use
the / Keys to find the desired number and press Dial again.
S c r o ll U p Scrolls through menu options.
S c r o ll D o w n Scrolls through menu options.
M en u
Access local and server features
S o ft k e ys Soft keys to select from various context-sensitive options.
V o l u me
Volume keys to adjust audio and ringer volume.

Phone Diverts and Pick Ups__________________________________
Call Forwarding Always O n
* 72 press Dial and destination number
Call Forwarding Always O ff
* 73 press Dia l
Call Divert On Busy O n
* 90 press Dia l
Call Divert On Busy O ff * 91 press Dia l
Call Divert No Answer O n
* 92 press Dia l
Call Divert No Answer O n
* 93 press Dia l
Call Pick up
* 98 press Dia l
DND A c t iv at e
* 78 press Dia l
DND De - a c t iv at e
* 79 press Dia l
Operating Instructions______________________________________
Making a call Press and enter the number or enter the number andNew Call
press from the softkey.Dial
Holding a call Press the key.Hold
Return to a held call Press the softkey.Resume
Transfer – Announced Press the softkey. Enter the destination extension andTransfer
press . Announce the call to the receiving party and pressSend
again.Transfer
Transfer – Blind Press the softkey followed by the key, dial extnTransfer Blind
number, press to complete the transfer.Dial
Conference Establish the first call, press the softkey, enter theConf
telephone number of the 2nd party, Press . To connect all 3Dial
parties press the softkey again.Conf
Call Forward To divert your telephone temporarily to another
extension, press the softkey in the telephoneFwd
display. Enter the destination number and press Enable
to confirm.
Do Not Disturb To place your phone in Do Not Disturb. Press the DND
button on the side of your handset. To disable: Press the
button again.DND

Call Lists
(Missed, received
or placed calls)
Press the key, selectfollowed by . YouMenu Features Call Lists
may now select , or calls as desiredMissed Received Placed
Choose:
to amend the dial string if necessary.Edit
to return the call.Dial
to return to the previous menu.Exit
to view information about the call.Info
to store the contact to the Contact Directory.Save
to delete the call from the list.Clear
softkey to return to the idle display.Exit
T i kl i th Mi d C ll li t f th idl di l
Personal contacts Press key, select followed by . PressMenu features Call List
to enter new contact.(200 personal contacts maybeAdd
stored)
Dialling
Personal
contacts
Go to press , using the keypad enter theContact List Search
first few letters and press , you can dial using theSearch
softkeys.
Speed dials From your , select entry and enter Speed DialContact List Edit
Entry and save it to a number.
To Dial Speed dials Speed dial entries can be viewed from the idle display
by pressing or allowing you to scroll
through the list.

Star Codes
Automatic Callback Deactivation #8
Call Forwarding Always To Voice Mail Activation *21
Call Forwarding Always To Voice Mail Deactivation #21
Call Forwarding Busy To Voice Mail Activation *40
Call Forwarding Busy To Voice Mail Deactivation #40
Call Forwarding No Answer Activation *92
Call Forwarding No Answer Deactivation *93
Call Forwarding No Answer To Voice Mail Activation *41
Call Forwarding No Answer To Voice Mail Deactivation #41
Call Forwarding Not Reachable Activation *94
Call Forwarding Not Reachable Deactivation *95
Calling Line ID Delivery Blocking per Call *67
Calling Line ID Delivery per Call *65
Call Return *69
Call Waiting Persistent Activation *43
Call Waiting Persistent Deactivation #43
Cancel Call Waiting *70
Clear Voice Message Waiting Indicator *99
Customer Originated Trace *57
Directed Call Pickup *97
Directed Call Pickup with Barge-in *33
Direct Voice Mail Transfer *55
Last Number Redial *66
Per Call Account Code *71
Push to Talk *50

Operating Instructions
Notice
1. If the WAN (wide area network) connection fails to a site for
any reason, including a fault on the circuit or a power cut, then
the ability to make and receive calls from the IP phones
utilising that WAN circuit will be restricted. These failures may
be caused for reasons outside our control. Other services will
be fully maintained including voice mail and the ability to divert
calls to other numbers including mobiles. If another working
WAN circuit is available at that site then this can be used to
fully restore service to all phones.
2. The EOS service allows for calls to 999 and 112, however
these services will be affected if there is a power cut or your
WAN circuit fails
3. With regard 999 services no location information is passed
to the emergency services operator this will mean that you
will have to state the address that you wish the emergency
service to attend.
4. EOS does not offer a paper based telephone directory service
5. If you require a PDF that allows you to print off stickers to
attach to the phone device explaining the above please contact
us.