Polycom SoundPoint IP 335 User manual

POLYCOM IP335 Phone
Message Waiting Light
Fast flashing red = message waiting
To Make or
Receive a Call…
…Lift handset.
or press Speakerphone.
or press Headset.
Display
changes based on
what you are doing.
It’s NOT a touch
screen, so push the
soft key under the
word to select it.
Navigation Keys
Scrolls up &
down display
Hold
Headset –
plugs in underneath
Speakerphone
Microphone
(under, so sound
bounces into it.)
Volume for ringer and calls
Mute
Menu
Speaker
Clear Missed Calls List
1. Press Menu.
2. Select Features.
3. Scroll to Call Lists.
4. Press √to select.
5. Scroll to Clear…and select.
6. Scroll to Received Calls or
Placed Calls, and select.
7. Confirm Delete.
Permanently
Select Headset
Menu > Settings > Basic >
Preferences > Headset >
Headset Memory >
Enabled
Disable with same steps.
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Set Your Ring Tone
1. Press the Menu button.
2. Scroll to Settings. Press to select.
If you have multi-line, Press Line 1 or Line 2.
3. Scroll to Basic. Press to select.
4. Scroll to Ring Type. Press to select.
5. Scroll through Ring Types. To play, press Play.
6. When you find the one you want as your default
ring, press Select.
7. Press the Menu button to exit.
To pick up someone else’s phone
Dial *88 plus their 4 digit number.
To Forward Your Phone
If your phone is set to hunt for another line, press
Menu, then Features, then Do Not Disturb.
Your calls will go directly to the next number.
If you don’t have hunting, use the Web User Panel.
Disable Call Forwarding
Press Do Not Disturb again,
or use the Web User Panel.
Put Calls on Hold
Press the Hold button.
Resume Held Call
Press Resume soft key or press Hold again.
Multiple Calls on Hold
You can receive multiple calls on the same phone
number.
While on the 1st call, if a 2nd call comes in, you will
hear a Call Waiting tone.
Put the 1st call on hold to answer the next call.
Resuming a Held Call from List
Press or to
select the call you want,
and
press Resume soft key.

Transferring Calls
Transfer a Call
1. Press Trans soft key. This places the caller on hold.
2. Enter other number (the one you want to transfer the
call to).
If you don’t need to talk to the other person,
• Press Trans again or hang up.
If you want to talk to the other person,
• Stay on the line and talk to them (your caller is on
Hold and will only hear music).
• Then press Trans when you are ready to transfer
the call.
If they don’t want the transferred call
• Press Cancel or Resume.
• You now have the call back.
If you mis-dial
You can cancel the transfer by pressing Cancel, and start
again
To put the caller into their voicemail:
Dial the transfer # and let it ring to voice mail.
OR
Put them on hold and
using the HUD software,
drag the call to the
voice mail icon for
that person.
I can drag from
anywhere in my
name to Dan’s
voice mail icon to
put the caller into
Dan’s voice mail.
SCOE I.T. • 524-8324 • [email protected] Page 3of 4 Revised 11/7/12

Soft keys
Navigation
buttons
Enter contacts in Directory
You can add up to 99 contacts in your phone.
1. Press Dir soft key.
2. It says New Entry. Press √to select.
3. It says First name. Press √to select.
4. Type in First name w keypad.
5. When you pause, it shows a key called OK.
Press OK when you are done with first name.
6. Press the down arrow button.
7. It says Last Name. Press √to select.
8. Repeat steps 4-6 to enter last name and phone
number.
9. Press down arrow.
10. It says Speed Dial. It automatically assigns the next
available speed dial number. You can press OK or
enter a higher number.
11. You can continue with optional settings below, or
skip to step 15 to save now.
Optional Steps:
12. Distinguishing Calls means to set a distinctive ring
tone for that caller. You will need to know the
number f the ring tone you want, so check that
before you enter the contact, or come back and edit
the contact later.
13. Divert Call – to automatically transfer the caller to
another number.
14. Reject Call – Use this for prank callers. Enter them
in contacts from your caller list (see at right), and
set to automatically reject the number.
15. When done, press the LEFT arrow.
The display say Save Directory? and will show
Cancel, Resume, Yes for your soft keys.
Press resume if you are not done. Press Yes if you
are done.
Instructions with more pictures are in the handout called
Enter Contacts in 2-line Phone at
www.scoe.org/helpdesk.
Add Contact from Call List
1. Press Callers soft key.
2. Use up and down arrows to find the number.
3. Press √to select it.
4. (Optional) Press Info soft key to see caller name.
5. Press the Save soft key to save to your directory.
6. Press the Left Arrow button to exit.
Teleconferences(Conference Calls)
You can call two other people from your phone.
For more participants, set up a teleconference by emailing
[email protected].
We have one toll-free number that we can schedule for you.
We will provide the phone number and PIN for your event.
SCOE I.T. • 524-8324 • [email protected] Page 4of 4 Revised 11/7/12