Polycom SpectraLink 8002 Series User manual

SpectraLink 8002
Wireless Telephone
Quick Reference Guide
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
Copyright Notice
Copyright © 2007, 2008 Polycom, Inc.
All rights reserved under the International and pan-American
Copyright Conventions.
No part of this manual, or the software described herein, may
be reproduced or transmitted in any form or by any means, or
translated into another language or format, in whole or in part,
without the express written permission of Polycom, Inc.
Do not remove (or allow any third party to remove) any product
identification, copyright or other notices.
Every effort has been made to ensure that the information in
this document is accurate. Polycom, Inc. is not responsible
for printing or clerical errors. Information in this document is
subject to change without notice and does not represent a
commitment on the part of Polycom, Inc.
1725-36026-001
Revision A
English
Français
Español
Deutsch
Portugêse
Nederlands

2
Notice
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings
and specifications contained herein are the property of Polycom and shall be neither reproduced in
whole or in part without the prior written approval of Polycom, nor be implied to grant any license to
make, use, or sell equipment manufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult Polycom to determine whether
any such changes have been made.
No representation or other affirmation of fact contained in this document including but not limited to
statements regarding capacity, response-time performance, suitability for use, or performance of prod-
ucts described herein shall be deemed to be a warranty by Polycom for any purpose, or give rise to any
liability of Polycom whatsoever.
Trademark Information
Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various
countries. All other trademarks used herein are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending patent
applications held by Polycom, Inc.
Model Numbers
Handset model: SNP2400
Charger model: DCE100
Battery Pack model: BPE100
Administration Guide
An Administration Guide is available for this product. Please visit www.polycom.com and search for
SpectraLink 8002 Wireless Telephone Administration Guide for SIP Protocol (document part number
1725-36034-001).

3
SpectraLink 8002 Wireless Telephone
Microphone
Microphone
Micrófono
Mikrofon
Microfono
Microfoon
Function key (FCN)
Touche de fonction (FCN)
Tecla de función (FCN)
Funktionstaste (FCN)
Tasto funzione (FCN)
Functietoets (FCN)
Volume up
Augmenter le volume
Subir el volumen
Lauter
Aumenta volume
Harder
START
DÉCROCHER
INICIO
ANRUFEN
INIZIO
START
Volume down
Baisser le volume
Bajar el volumen
Leiser
Diminuisce volume
Zachter
Left
Défilement à gauche
Desplazar a la izquierda
Nach links
Rolagem esquerda
Naar links bladeren
Select
Selectionner
Seleccionar
Auswahl
Selecione
Selecteren
Menu
Menu
Menú
Menü
Menu
Menu
LINE
LIGNE
LÍNEA
LEITUNG (LINE)
LINE
LIJN
END
RACCROCHER
FIN
AUFLEGEN
FINE
EINDE
Headset jack
Prise casque
Conector de auriculares
Kopfhörerbuchse
Jack auricolare
Headset-aansluiting
Softkeys
Touches programmables
Teclas multifuncionales
Softkeys
Tasti programmabili
Softkeys
Right
Défilement à droite
Desplazar a la derecha
Nach rechts
Rolagem direita
Naar rechts bladeren

4English
GETTING STARTED
Your SpectraLink 8002 Wireless Telephone uses radio wave technology to
send and receive voice and data transmissions. It is designed to operate
much like a cell phone. However, the handset uses the private
communication system installed in your facility and will not operate
outside the area covered by this system.
Basic Operation
The handset’s Battery Pack must be fully charged before
its first use. Place the handset into the Charger for a
minimum of two hours before using it for the first time.
If you want to Then
Turn the handset on Press and hold the START key until two chirps
sound.
Turn the handset off Press and hold the END key. One chirp will
sound. If you are in a call, hang up first, then
turn off the handset.
Unlock the keypad Press the Unlk softkey, then #.
Lock the keypad While in standby mode press FCN, then
Select.
Place a call Press the START key and wait for a dial tone.
Dial the numbers and listen for the ring to
indicate the alerting of the called party.
Note: Line 1 is the default line

English 5
Answer a call
When the handset rings, the line’s icon will flash
and row 2 will display the line number and your
dial number. Row 4 will display
Fr (From) and the
caller ID of the incoming call.
Press START or the Answ softkey to answer
the call.
or
Press Rej to reject the call and allow it to be
redirected elsewhere, usually to voicemail.
When the call is answered an asterisk (*)
displays at the start of row 4 which indicates
that this line is in an active call with
established audio connection. The softkeys for
Hold and Mute appear.
Place a call on hold Press the Hold softkey. When a call is placed
on hold, an equal character (=) replaces the
asterisk (*) and the Rsme softkey displays.
Mute/Unmute a call Press the Mute softkey. When the handset is
muted, an xcharacter replaces the asterisk (*).
Press the Mute softkey again to restore audio
pickup.
Silence the ring Press END to silence the loud ring and convert
to in-ear ringing.
Loud ringing will resume when the next
incoming call is received while the handset is
in standby mode.
Adjust the headset
volume While the headset is plugged in, press the up/
down volume buttons on the side of the
handset during the call.
End the call Press the END key to return to the standby
mode.
If you want to Then

6English
Configuring the Handset
Turn on the backlight The backlight comes on when any key is
pressed or when there is an incoming call, and
stays on for 10 seconds. It turns off if another
key is not pressed within that period.
If you want to Then
Open the option
menu The option menu is used to set phone options
such as language, ring tone and keypad
autolock. Press the FCN key while on hook to
open the option menu. Use the up/down/
select buttons on the side of the handset to
scroll through and select options.
Change ring options Use Ring Options to adjust ring tones, ring
cadence and set vibrate options.
Change phone
options Use Phone Options to adjust noise mode for
background noise, key tones, warning tones,
display contrast and keypad autolock.
If you want to Then

English 7
Status/Tone Indicators
No service message An alarm may sound and a descriptive
message displays when the handset cannot
receive or place calls. You may be outside of
the covered area. Walk back into the covered
area. The in-service tone indicates service is
re-established.
The signal strength icon indicates the strength
of the signal and can assist the user in
determining if the handset is moving out of
range.
The battery icon indicates the amount of
charge remaining in the Battery Pack. When
the empty battery displays, a beep may sound
to indicate the Battery Pack charge is low. You
have two minutes to change the Battery Pack
before losing power.
The voicemail icon indicates that you have a
new voicemail message.
The download icon displays when the handset
is receiving software over the air.

8English
Chargers
Your SpectraLink 8002 Wireless Telephone is packaged with one of two
Charger models. The Desktop Charger will charge a single handset with an
installed Battery Pack. The Dual Charger will charge the handset and a
spare Battery Pack.
Place the Charger on a flat, horizontal surface. Plug the power supply into
the Charger and into an appropriate wall outlet. The user must end any call
in progress by pressing the
End Call key on the handset before placing it into
the Charger. Handsets may be charged while on hook or while turned off.
While the handset is charging while on hook, it will display its extension
number and Charging… as well as an animated battery icon in the
display’s upper right corner. The handset is fully operational and will ring if
called. When the handset is charging while turned off, only Charging…
and the animated battery icon will display and no calls will be received.
Note that during the handset charging cycle, the Charging… dots will be
racing. When the handset is fully charged, Charge Complete will display.
Desktop Charger
The Desktop Charger will charge a single handset with an installed Battery
Pack. Place the handset in the Desktop Charger facing forward. When the

English 9
handset is placed correctly, the red indicator light will come on. The
indicator light will not come on when the slot is empty, when the handset
is improperly seated, or when the Desktop Charger has no power applied.
The indicator light will remain on until the handset is removed.
Dual Charger
The Dual Charger is designed to charge the Battery Pack in the handset and
also charge an additional Battery Pack in the rear charging bay. The
handset has charging priority when both slots are occupied. Place the
handset in the front slot, facing forward. The Battery Pack alone snaps into
the rear charging bay. The LED indicates the status of the Battery Pack in
the rear bay. When the handset is fully charged or is removed, the Battery
Pack will begin charging. Note that the time it takes for the Battery Pack to
charge will be lengthened if its charging cycle is interrupted by the
placement of a handset in the front slot.

10 English
SAFETY INFORMATION
Chargers and Battery Packs
It is normal for the Battery Pack to become warm when charging.
Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to
freezing temperatures or direct sunlight.
Do not place anything in the charger other than the handset or single Battery Pack as
appropriate, to avoid bending the contacts. Bent contacts can keep the Battery Pack
from charging.
Only use Polycom Battery Packs with Polycom chargers.
Never use a non-Polycom charging unit as it could damage the Battery Pack.
Only use the original plug-in power adapter for the chargers.
Contact your service representative for assistance if you have a faulty Battery Pack or
a problem with your charger.
!Do not immerse the Battery Pack in water or throw into
fire.
Do not throw away the Battery Pack with your domestic
waste. Take used Battery Packs to an appropriate
collection point for recycling or send them back to your
supplier or servicing agent.
!All batteries can cause property damage and/or bodily
injury, such as burns, if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container
with metal objects.