Pond One Piranha 800 User manual

Instruction Manual
Piranha
Models: 800/1500/2500/3500/5000/8000/10000

Important Safeguards
WARNING: To guard against injury, basic
safety precautions should be observed,
including the following:
WARNING: This unit is not designed to be
used out of water. It must only be operated
whilst submerged in water, unless installed
as an inline pump on a correctly setup
filtration system.
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge unless they are supervised adequately
by a responsible person to ensure that they can
use the appliance safely. Children should be
supervised to ensure that they do not play with the
appliance.
Read and follow all safety instructions before using
this appliance. There maybe additional electrical
safety instructions relevant to your country on
page 5.
WARNING: To avoid possible electric shocks,
special care should be taken where water and
electricity are combined, for each of the following
situations do not attempt repairs yourself. Return
the appliance to an authorised dealer for servicing.
If you have any doubts about the electrical installa-
tion you should consult a qualified electrician.
Please observe local laws and regulations regard-
ing the installation of ponds and pond equipment.
Always abide by these regulations. If in any doubt
please consult your local government planning
department or authority.
This appliances is intended for outdoor garden
pond use only, don’t use the appliances for any
other purpose. The appliances must be installed
with a residual earth leakage circuit breaker.
(RCCB OR RCCD of 30mA in the supply line to the
appliance)
If the appliance shows any sign of abnormal water
leakage or malfunction, immediately disconnect it
from the power source. Do not attempt repairs
yourself.
Carefully examine the appliance after installation.
It should not be plugged in or connected to the
mains power supply when there is water present
on parts which are not supposed to be wet.
Do not operate the appliance if it has a damaged
power supply cord or plug, or it is malfunctioning,
or has been dropped or damaged in any manner.If
the plug or socket does get wet, do not unplug or
disconnect the appliance from the socket.
Disconnect the fuse or circuit breaker that supplies
the power to the appliance, then unplug and
examine for presence of water in the socket.
To avoid the possibility of the appliance plug or
mains connection socket getting wet, position the
switch box or outdoor weather proof socket at least
2 metres from the pond side. It should also be
raised above possible flooding zones.
Always disconnect the appliance from the electri-
cal outlet when not in use, before putting on or
taking off parts, before any type of maintenance or
cleaning. Never yank or use the power cord to pull
it from the outlet or from the pond. Only carry by
the handle.
NEVER CARRY THE PUMP BY THE ELECTRIC
SUPPLY CABLE THIS WILL DAMAGE THE
PUMP AND MAKE IT UNSAFE.
Do not use the appliance for reasons other than
the intended use. The use of attachments that are
not sold or recommended by the appliance
manufacturer may cause the product to be unsafe.
We strongly recommend against it.
Do not install or store the appliance where it will be
exposed to weather or temperatures below
freezing.
Read and observe all the important notices on the
appliance type plate.
Maximum main power supply 10 meters.
The appliance comes with 10 meters of mains
power cable. It should not be extended.
The external flexible cable or cord of this pump
cannot be replaced. If the cord is damaged the
pump should be scrapped.
Appliance shall only be used with rated voltage
and frequency. 220 - 240V~50HZ
For Guarantee Conditions, please refer to
the Guarantee form on page 12 of this
instruction manual.
2
Warning:
This appliance must not be disposed of
together with domestic waste. It must be
disposed of at an authorised centre set
up for the recycling of electrical and
electronic appliances. By collecting and recycling
waste, you help save our natural resources.
Please Make sure this product is disposed of in
an environmental friendly and safe way.

Before First Use / Preparation
Read and follow all the instructions, even if you
feel you are familiar with the product. Find a
place to keep the instructions handy for future
reference. Your attention is drawn particularly to
the sections concerning “IMPORTANT
SAFEGUARDS” and “POND ONE
GUARANTEE ”. Please ensure you retain your
original purchase receipt in the event that
guarantee service is required.
Carefully unpack the pump making sure you
keep all the packing material until all the parts
of the product have been found and the product
has been assembled.
This product is shipped to you in a factory
sealed carton. Should the product malfunction
in any way or if the unit is damaged and
requires replacement, contact the retailer where
the product was purchased for inspection.
The plug supplied with this product is a sealed plug
and we do not recommend removing or changing it.
The external flexible cable or cord of this pump
cannot be replaced. If the cord is damaged the
pump should be scrapped.
2
3
Precision Manufactured in the P.R.C.
Designed in Australia by Aqua One
Distributed in Australia by:
Kong's (Aust.) Pty. Limited
48 Williamson Rd. Ingleburn
2565 NSW Australia
Distributed in New Zealand by:
Kong's (NZ) Limited
52 Glenlyon Avenue. Greerton
Tauranga New Zealand
Distributed in Hong Kong by:
Kong’s Aquarium Supplies Co., Ltd
No 31, 3/F Thriving Industrial Centre
26-38 Sha Tsui Road, Tsuen Wan
Hong Kong
Distributed in the UK by:
Kong’s (UK) Limited,
C/O Aqua Pacific UK Ltd.
PO Box 268
Romsey Hampshire
SO51 0WW
United Kingdom
www.pondone.com.au
Pond One and Kong’s are registered trademarks or trademarks.
220 - 240V ~ 50HZ
Use Pond One Genuine Spare Parts
Only. See your local Pond One Dealer
and look for the number listed below
for the spare part you require. Alterna-
tively you will find these numbers on
the silver label located on the product.
Piranha 800 216I
Piranha 1500 217I
Piranha 2500 218I
Piranha 3500 219I
Piranha 5000 220I
Piranha 8000 221I
Piranha 10000 222I
Replacement Parts
Pond One Spare Parts
216I

Know Your Pump
4
1. Strainer Cover 2. Prefilter Sponge 3. Impeller Cover 4. Impeller 5. Motor
2
1
3
4
8
7
6
6.
Shaft
7.
Aquadisc
8.
Rubber End Caps
5

Always check local government regulations prior
to installing your Pond One product
United Kingdom
According to government guidelines pond
equipment intended for permanent installation
outside must be supplied without a fitted plug.
These appliances are intended for connection to
or hard wiring to the mains supply by means
other than a conventional plug and socket
This means either a suitable specialist weather
proof outdoor socket or a hard wired socket
indoors must be used. All cables from the
appliance to the socket should be led through a
suitable approved conduit and buried in the
ground or raised above the ground so clearly
visible. Thus avoiding accidental damage from
actions like digging of the ground or mowing of
the grass.
A approved earth leakage circuit breaker (RCCB)
or otherwise known as an Residual circuit current
device (RCCD) must be fitted in the supply line.
The appliance should be connected to the mains
supply using the following colour coding. Refer to
Diagram 1
Red or brown wire - to the live connection ‘L’
Blue or black wire - to the Neutral connection ‘N’
Green with Yellow stripe wire - to the Earth
connection ‘E’
IF YOU ARE IN ANY DOUBT ABOUT
INSTALLING YOUR APPLIANCE YOU
SHOULD CONSULT A QUALIFIED
ELECTRICIAN.
Connecting your appliance to the mains electricity supply
- Country specific instructions.
Australia, New Zealand and Hong Kong
In Australia, New Zealand and Hong Kong all
products are supplied with fitted plugs. This plug
should NOT be tampered with in any way or
removed. Removal or tampering with the plug
invalidates our guarantee offered with this
product.
L
E
Red or Brown Blue or Black
Green with a Yellow
Stripe
N
Diagram 1
5

Pump Installation
Installation
Please refer to the following page for suggested
installation of the fountain head fittings which
are supplied with your pump.
Your Piranha pump is supplied with a Stepped
Hose Tail which can be attached to the Flow
Control Adjuster and used to run a waterfall or
second feature. Simply remove the Blanked
Plug and attach the Stepped Hose Tail, then
press your selected hose onto the Stepped
Hose Tail. It can take a number of different
sized hoses. You should always use the largest
hose size possible to minimise flow resistance
in the pipes through frictional loss. We
recommend using 1/2” (12mm) or 3/4” (20mm)
hose. PLEASE ENSURE YOU CUT OFF the
smaller hose sizes from your stepped hose tail
that are not being used. (A hack saw is
recommended for this) Failure to do this will
result in significant flow loss.
PLEASE NOTE: The Piranha is primarily a
fountain pump. It is only capable of running a
small second feature. Consult your pond
specialist for further advise.
All pumps on the market are affected by loss of
flow in the pipe fitted to them. Hence, hose
length should be kept to a minimum and size
as large as possible to minimise the flow
reduction.
Before immerse your pump in the pond make
sure the end of the cable (Plug end) never falls
into the water.
The pump should be immersed in the pond and
left for a few minutes before switching on.
Positioning of your pump
Please observe the maximum immersion depth
on the pump model plate! If you wish to raise
your pump off of the bottom of the pond this is
OK. The minimum water depth above the pump
should be 30cm.
The pump should ideally be positioned at the
opposite end of the pond from were the water
returns to the pond. This helps the circulation of
water. However, it is always a good idea to
occasionally move the pump around larger
ponds to reduce dead spots. (static wate)
6
1 2 3
1. Flow Control Adjuster
2. Blanking Plug
3. Stepped Hose Tail

5
5
1
8
9
10
11
12
13
1. Mushroom Outlet
2. Center Insert
3.Two Tiered Fine Outlet
4.Three Tiered Fine Outlet
5. Adaptation Plates
6.Two Tiered Course Outlet
7.Three Tiered Medium Outlet
8. Sleeve
9. Extension Tubes
10. Reducer
11. Flow Control Adaptor
12. Screw in Fitting
13. Pump
6
7
3 4
2
To change between the Two and
Three Tiered Fine Outlets hold the
Adaptation Plate and turn the
Center Insert anti-clockwise,
remove it and replace the outer
disk.
Piranha 800
6
4
3
7
1
7

1
8
1. Mushroom Outlet
2.Two Tiered Fountain Head
3.Three Tiered Fountain Head
4. Extension Tube
5. Sleeve
6. Flow Control Adaptor
7. Screw in Fitting
8. Pump
2
3
4
5
6
7
Piranha 1500/2500/3500/5000
8

1
1. Mushroom Outlet
2.Two Tiered Fountain Head
3.Three Tiered Fountain Head
4. Extension Tube
5. Sleeve
6. Flow Control Adaptor
7. Screw in Fitting
8. Pump
2
3
4
5
6
Piranha 8000/10000
9

Accessing The Impeller
1. Turn the pump off at the main power supply
and remove it from the water.
2. Remove the Strainer Cover from the front of
the pump. To do this gently squeeze the sides
of the Strainer Cover together and pull it away
from the Motor.
3. Now you must remove the Impeller Cover.
Hold the pump steady with one hand and turn
the impeller cover anti-clock wise to unlock it
and remove.
4. Sometimes the impeller will come out when
the Impeller Cap is removed. If not gently
remove the Impeller using your fingers.
5. The Impeller consists of two Rubber End
Caps, a Stainless Steel Shaft and the Aqua-
disc. Be careful not to loose the Rubber End
Caps when removing the Impeller from the
Impeller Well.
6. Using a double ended pipe brush, clean the
Impeller unit and the Impeller Well. DO NOT
use any abrasive scouring pads or implements.
7. We recommend pouring some clean fresh
water into the impeller chamber before
reassembly. Please ensure the Impeller Well is
free from debris before reassembling the pump,
failure to do so could damage your pump.
8. Reinsert the Impeller Unit and replace the
Impeller Cap.
9. Prior to reassembly clean your sponge
thoroughly. Use a high pressure hose. Remem-
ber that the cleaner your sponge is the better
the pump will perform.
10. Reassemble the pump and return it to the
pond.
11. Before plugging the pump back into the
main power supply ensure the plug end is NOT
wet. 10
Fig 1
Fig 2
Fig 3
Aquadisc
Rubber End Caps
Shaft
Fig 4
Fig 5

Trouble Shooting
WARNING: Disconnect electrical supply
before commencing any work on the pump.
1. THE PUMP KEEPS SWITCHING OFF.
All pumps are fitted with thermal overload
protectors to protect the pump against
overheating. If this is activated it is normally due to
flow through the pump being restricted. When the
pump cools down it will automatically restart.
Clean the pump according to the cleaning
instructions ensuring all debris has been removed
from the strainer and prefilter sponge. Ensure
water can enter the pump without restriction.
Check that the impeller rotates freely. If not, clean
the impeller as directed. (See Accessing the
Impeller)
Check all pipes or hoses from the pump to
waterfall, UVC or filter are clear. As restricted flow
will have the same effect, reduce pump
performance and cause overheating.
2. THE FLOW HAS REDUCED.
Check all pipes for kinks. Hoses buried under
ground may also be crushed by moving soil.
Clean pump according to cleaning and
maintenance instructions.
Calcium/Limescale.
Pump output can also be reduced by the effects of
limestone or calcium build up especially in ‘hard
water’ areas. Pumps should therefore be descaled
regularly to maximize life expectancy.
Procedure: Disconnect power supply and remove
pump from pond, remove pump from strainer ( see
Accessing the Impeller) remove the complete
impeller. The whole motor and impeller should be
immersed in a suitable descaling agent like that
used for kettles or a specialist pump descaler.
Once the calcium has been removed thoroughly
wash all parts in freshwater before reassembling
to remove any traces of the descaling agent.
3. THE PUMP WILL NOT SWITCH ON
AGAIN.
Verify the pump is connected to the mains supply.
Check all fuses, earth leakage circuit breakers and
connections. If this all seems OK try an alternative
power source.
4. THERE IS POWER TO THE PUMP BUT
THE IMPELLER DOES NOT TURN.
Check the impeller moves freely and no small
pieces of grit have got caught behind the impeller.
(See Accessing The Impeller)
DO NOT USE YOUR FINGERS TO MOVE THE
IMPELLER.
If you are not able to solve any of the above
problems with your pump, please contact your
pond specialists for further advice and servicing.
11
Model: Piranha 800
Max Output l/hr: 800
Max Lift / Head: 1m
Power Consumption: 12W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Sting Ray 1500
Max Output l/hr: 1560
Max Lift / Head: 1.4m
Power Consumption: 14W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Piranha 2500
Max Output l/hr: 2500
Max Lift / Head: 2.5m
Power Consumption: 55W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Sting Ray 3500
Max Output l/hr: 3560
Max Lift / Head: 3.2m
Power Consumption: 57W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Sting Ray 5000
Max Output l/hr: 5000
Max Lift / Head: 3.8m
Power Consumption: 86W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Piranha 8000
Max Output l/hr: 8000
Max Lift / Head: 4.8m
Power Consumption: 162W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model: Sting Ray 10000
Max Output l/hr: 10000
Max Lift / Head: 5m
Power Consumption: 283W
Power Requirements: 220 ~ 240V
Suitable: Freshwater
Model Specifications

The additional 1 Year Extended Guarantee applies when you REGISTER with Pond One. See enclosed for details.
ATTENTION!
PLEASE RETAIN YOUR PROOF OF PURCHASE AND GUARANTEE
Congratulations on your purchase of a quality Pond One product. This product will last you many years under normal usage.
About this Guarantee
The Manufacturer or Distributor, of Pond One goods, is collectively known herein as “Pond One”. Please refer to contact details for Pond One
below or on the applicable Pond One website. Any product that is covered by its own Guarantee (as enclosed with the product) is subject to the
conditions of that Guarantee.
The benefits given to the purchaser, under Guarantee, are in addition to all other statutory rights and remedies which the purchaser has in respect
of goods under legislation in the applicable country of purchase. This Guarantee shall not affect any such rights and should be read subject to
such legislation.
1.0. Terms and Conditions of Guarantee.
1.1. Pond One warrants to the purchaser, for 2 Years from date of original purchase, to repair or replace goods where fault is found due to
defective materials or faulty workmanship and where goods do not operate in accordance with the instructions.
1.2. All claims for repair or replacement must be made at place of purchase.
1.3. The original and dated Proof of Purchase (receipt) must be supplied with all goods claims. Please also provide this Guarantee where possible.
1.4. All goods subject to claim under Guarantee should be prepared for transportation in the original packaging or other comparable packaging
which offers the same degree of protection.
1.5. Where goods are repaired or replaced under Guarantee, these goods are Guaranteed for the remainder of either the original Guarantee or
Extended Guarantee period.
1.6. Where claims on inspection reveal goods are in normal working order, Pond One will request reimbursement of all reasonable costs incurred.
2.0. Other Terms and Conditions – Extended Guarantee
2.1. The Extended Guarantee period is for an additional 1 Year and commences on expiration of the standard guarantee period.
2.2. Application for Extended Guarantee is FREE of any registration cost to the purchaser on completion of the Extended Guarantee question-
naire which may be found with the Pond One goods purchased or on the applicable Pond One website. (See below)
2.3. Upon receipt and acceptance of the questionnaire, Pond One will forward a Certificate of Extended Guarantee to the purchaser.
2.4. For more information on how we collect, hold, use and disclose personal information provided to us, please refer to our Privacy Statement
on the Pond One websites or write to our Privacy Officer, in your country of purchase.
2.5. Where Pond One determines goods are being used in a manner contrary to the instructions, specifications or this Guarantee, Pond One
reserves the right to terminate Extended Guarantee for such goods and will provide written notice to the purchaser.
3.0. Exclusions and Limitations
Where permitted by local law, the following exclusions and limitations apply in regard to the Guarantee:
3.1. Goods claims where fault is due to, but not limited by a) misuse b) neglect c) abuse d) fire or flood e) normal wear and tear f) accidental
breakage g) Acts of God h) mains voltage fluctuation or supply problems i) connection to any voltage other than what is stated on the rating plate
j) modification or tampering to electrical cord or plug, k)vermin, insects or foreign object l) liquid spillage or submersion of goods where goods
are not designed to sustain such use or duress.
3.2. Where inspections reveal goods are in normal working order including where noise or vibration is consistent with normal goods operation.
3.3. Attempted repairs or modifications by unauthorised persons, including but not limited to modifications to the electrical lead or plug.
3.4. Where the goods factory rating plate has been removed, altered, damaged or is rendered illegible.
3.5. Where goods are not installed, operated or maintained in accordance with Pond One’s goods instructions, specifications or this Guarantee.
3.6. Replacement or repair of worn consumables or replacement of lost goods, parts or components.
3.7. Costs associated with goods transportation, removal, installation, postage or cost of insurance.
3.8. Any damage incurred whilst installing, transporting or moving the goods.
3.9. Subject to certain local statutory rights and obligations to the contrary, and this guarantee shall not affect those rights or obligations, where,
to the full extent permitted by law:
1. all express and implied warranties and conditions under statute or general law, are expressly excluded and Pond One, where permitted, will
limit liability as follows and at Pond One’s option to: in regard to goods either a) the replacement of goods or supply of equivalent goods b) the
repair of goods or the cost of replacing the goods or of acquiring equivalent goods OR in regard to services either c) the re-supply of services d)
the cost to re-supply services.
2. Pond One will not be liable for any loss or damage, including consequential loss or damage either directly or indirectly, or for any incidental
expenses, of any kind, and in any way whatsoever.
(1) Consumables include items such as Impellers, rotors, o-rings, fountain headsets and other plastic fittings.
Pond One - Guarantee 2 + 1 Year
12
Pond One may be contacted in:
Australia
Kong's (Aust.) Pty. Limited
PO Box 863, Ingleburn
1890 NSW Australia
www.pondone.com.au
Hong Kong
Kong’s Aquarium Supplies Co., Ltd
No 31, 3/F Thriving Industrial Centre
26-38 Sha Tsui Road, Tsuen Wan
Hong Kong
www.pondone.co.hk
New Zealand
Kong's (NZ) Limited
PO Box 15 - 183,Tauranga
3015 New Zealand
www.pondone.co.nz
United Kingdom
Kong’s (UK) Limited
C/O Aqua Pacific UK Ltd
PO Box 268
Romsey Hampshire, SO51 0WW
United Kingdom
www.pondone.co.uk
(1)
Instruction Version: - 21.01.08