Populife Smart Deadbolt V4 User manual
1. Prior to assembly,
Status Verification
C) Kindly confirm the door’s interior thickness.
(Must be between 35mm to 70mm)
B) Check the door's opening direction: If the front panel is fastened on
the left, turn the toggle button to the L, and if it is fastened on the right,
turn it to the R.
(Seen from outside)
Door thickness shall be
1-3/8” to 2-3/4”
Different thickness might
not be suitable
A) If you have already mounted a mechanical deadbolt, please remove
and replace it with our smart deadbolt. The installation is drilling-free.
2. Parts & Components Layout
4 AA Batteries
(Not included)
1"(25.4mm)
5/16"(8mm)
x2 x4 x1 x1 x1 x1
25/32"(20mm)
1-1/2"(40mm)
x1 x1 x1 x3
3/16"(5mm) 1/8"(3mm)
x2 x2
3. General Assembly
25.5
57.1
4. Set-Up
Leave an allowance of
4 inches between the
handle and the drilled hole.
4” min.
4mm depth for the plate cover
5. Insert the bolt
1"(25.4mm)
Adjust the length of the bolt
if it's required.
x2
6. Touch-screen installation
Make sure it fits through this hole in the correct position
(Attach the bolt here if you have already
drilled a hole. If not, it’s not necessary.)
7. Back-side assembly
1-1/2"(40mm)
x3 (or x 2)
8. Sensor
3/16"(5mm)
x2
9. Rubber Pad
10. Access handle
1/8”(3mm)
x2
x1
x1
NOTE: if the Pin length is longer than the door
thickness, you can cut 1 or more slot away to
make the mounting properly.
Door thickness
(mm)
Slot numbers
remain
70
65
55-60
45-50
35
5
4
2
1
0
10mm Reference:
11. Attach the touchscreen’s
wires to the right port
12. Set the toggle button
to the right position
Push the toggle to the L/R position according to the door's opening di-
rection. (As mentioned in step 1.B)
If the lock pad (front panel) is fastened on the left, turn the toggle to L,
and to R if it is fastened on the right.
Inside Inside
(Seen from outside)
Toggle L or R
13. Rear Lock
When assembled, thumb turn knob to test if it is in the right position.
If you con NOT turn the knob properly, please pull the PIN out, turn 90°
and re-insert and rechek. Once the bolt is moving properly, the knob is
in the right position.
5/16”(8mm)
x2
x1
25/32”(20mm)
1) Keep the bolt closed
2) Turn the knob properly
- If you turned the toggle to R in step 12, turn the knob clockwise to the
end (Fig. 1)
- If you turned the toggle to L in step 12, turn the knob counterclockwise
to the end (Fig. 2)
Toggle on
R position
Fig. 1
Toggle on
L position
Fig. 2
1) Keep the bolt closed
2) Turn the knob as
Fig.1 or Fig. 2
14. Sensor assembled
onto frame
*NOTE: The door will lock itself once sensor is activated.
Do NOT insert the battery while assembling.
Keep the magnet and door sensor parallel and
the gap between them as short as possible (less than 20mm).
Magnet Door Sensor
Gap
15. Strike plate and
cover onto frame
Drill the hole according to
the component’s size and
bolt’s position.
16. Batteries
*NOTE: Do NOT close the door until the App is enabled
Install 4 AA batteries and assemble the battery cover
FAQ
1. What’s the original passcode of deadbolt?
The original passcode is 123456, and you can input 123456#
on lock keypad to unlock it.
Note: Once the lock is added in Populife App on phone, the
original passcode becomes invalid and you can get the new
admin passcode in lock settings. If you delete the lock from
the App, the passcode 123456 becomes valid again.
2. Why can’t I pair the lock in App?
Please double-check that your phone’s Bluetooth and
Wi-Fi/4G are turned on. Touch the screen to activate the lock,
then scan and add it in App.
3. Why is the lock screen unresponsive?
i) If you input the wrong passcode more than 5 times, the
screen will be disabled for 5 minutes. Please wait patiently
and verify you have the right passcode. Alternatively, you can
enable it immediately by unlocking with Populife App via
Bluetooth.
ii) Check if “Private mode” is enabled. If so, just disable it.
4. How can I enable and disable the “Private mode”?
If you want to stay alone or else, you can enable the “Private
mode” by long-pressing the private button under the knob on
the backside panel. And if you want to disable the mode, just
thumb turn knob to open the lock.
5. Can I pair the lock on different phones?
One lock can only be paired with one account on phone via
Bluetooth. If you want to add it on a different phone, you have
to delete it in App from the old phone first and then add it
again on another.
6. How far away can I be to control the lock effectively?
We suggest less than 9m. If there are obstacles between the
phone and the lock, please step closer.
7. How can I share the lock with others like family members?
After you add a lock successfully on phone, you can share it
by sending an ekey to another REGISTERED account in Popu-
life App.
Also, you can generate a keypad passcode and share it with
others via SMS or other social Apps.
FAQ
8. Why can’t I delete my existing lock from the App?
Make sure the lock is in the range of your phone’s Bluetooth
(better less than 9m), and then simply delete it from your App.
9. Can I control the lock via voice?
Populife deadbolt now supports voice control via Alexa. For
more detail, please contact our customer assistant via in-
fo@populife.co.
10. Why is the lock bolt turned to the wrong direction?
Kindly check the door’s opening direction. Uninstall and
adjust the lock appropriately according to the information
provided in step 12 and 13.
11. Why isn’t the lock screen active?
Make sure the batteries are full of power and inserted properly.
12. How can I reset the lock physically?
The reset button is on the backside of the front panel, and
you can reset the lock physically by long-pressing it until you
hear a beep sound. Once reset, the lock must be added again
to be controlled.
Note: To be more informative, please visit www.populife.co
Reset Button
Knob
Private Button
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