POSBank ANYSHOP e2 Qs User manual

Point-of-sale system
ANYSHOP e2 Qs
Use’r manual
ANYSHOP e2_Qs_UM_eng_PBUM_E(Rev002;20140926)

2
-Table of Contents-
POSBANKUSER’S MANUAL REVISION HISTORY............................................................................................................................... 3
SPECIFICATION ...............................................................................................................................................................................4
(1) SPECIFICATION - OUTSIDE SIZE ............................................................................................................................................. 5
PREFACE ......................................................................................................................................................................................... 6
SYMBOL; MARK .............................................................................................................................................................................. 7
COPYRIGHT..................................................................................................................................................................................... 8
WARRANTY.....................................................................................................................................................................................9
SAFETY INSTRUCTIONS................................................................................................................................................................ 10
NOTICE...........................................................................................................................................................................................11
LIABILITY LIMITATION .................................................................................................................................................................. 12
INSTALLATION RECOMMENDATIONS...........................................................................................................................................13
1. PRODUCTOVERVIEW......................................................................................................................................................14
(1) INSIDEYOUR PACKAGE .............................................................................................................................................................................. 14
(2) PRE-INSTALLATION PREPARATION.............................................................................................................................................................15
(3) PRODUCT OUTLINE.................................................................................................................................................................................... 16
(4) CONFIGURATION ........................................................................................................................................................................................17
(5) I/O PORT: DETAILS...................................................................................................................................................................................... 19
(6) SETTING UP: KEYBOARD & MOUSE CONNECTION .................................................................................................................................... 21
(7) SETTING UP: CONNECTION USB PORT....................................................................................................................................................... 22
(8) SETTING UP: CONNECTION VIA ETHERNET PORT (LAN).............................................................................................................................23
(9) SETTING UP: LINE-OUT, MIC-IN, LINE-IN CONNECTION............................................................................................................................. 24
(10) SETTING UP: PRINTER CONNECTION ....................................................................................................................................................... 25
(11) SETTING UP: POWER CABLE CONNECTION.............................................................................................................................................. 26
(12) SWITCHING ON POS ..................................................................................................................................................................................27
(13) SHUTTING DOWN POS ............................................................................................................................................................................. 28
(14) SYSTEM DRIVERS ..................................................................................................................................................................................... 29
2. ANYSHOPE2MODULEPOSSYSTEMREPLACEMENT ............................................................................................................... 30
(1) SEPARATING LCD MODULE.................................................................................................................................................................. .30
(2) SEPARATING HINGE MODULE.....................................................................................................................................................................33
(3) SEPARATING BACK COVER ......................................................................................................................................................................... 36
(4) SEPARATING MOTHERBOARD ................................................................................................................................................................... 38
(5) SEPARATING SSD.................................................................................................................................................................................... 42
3. INSTALLATIONOFOPTIONALDEVICES-OPTION...................................................................................................................... 45
(1) LCD MODULE - OPTION.............................................................................................................................................................................. 45
(2) CDP MODULE - OPTION ............................................................................................................................................................................. 48
(3-1) 2ND DISPLAY MODULE - OPTION / DOMESTIC DEMAND ................................................................................................................53
(3-2) 2ND DISPLAY MODULE - OPTION / EXPORT ..................................................................................................................................... 59
(4-1) MSR MODULE - OPTION.......................................................................................................................................................................... 69
(4-2) INSERT SCR TO MSR MODULE - OPTION..................................................................................................................................................75
(4-3) MSR+SCR+I-BUTTON (ANOTHER GUESS) MODULE - OPTION................................................................................................................. 80
(5) USB MODULE - OPTION.............................................................................................................................................................................. 85
(6) SMART BATTERY MODULE - OPTION......................................................................................................................................................... 89
(7) SPEAKER MODULE - OPTION ..................................................................................................................................................................... 95
(8) 2ND HDD MODULE - OPTION....................................................................................................................................................................100
(9)MEMORY - OPTION....................................................................................................................................................................................105
(10)CASH DRAWER - OPTION ......................................................................................................................................................................... 111
4. MOTHERBOARD ......................................................................................................................................................... 117
(1) MOTHERBOARD OVERVIEW...................................................................................................................................................................... 117
(2) MOTHERBOARD LAYOUT..........................................................................................................................................................................118
(3) JUMPERS ...................................................................................................................................................................................................120
5. BIOS SETUP UTILITY................................................................................................................................................... 125
(1) BIOS SETUP PROGRAM .............................................................................................................................................................................125
(2) BIOS SETUP...............................................................................................................................................................................................128
6. TROUBLESHOOTING.................................................................................................................................................... 160
(1) NETWORK ISSUES.................................................................................................................................................................................... 160
(2) MSR ISSUES ............................................................................................................................................................................................. 160
(3) USB ISSUES .............................................................................................................................................................................................. 160
(4) LCD ISSUES .............................................................................................................................................................................................. 160
(5)TOUCH-SCREEN ISSUES............................................................................................................................................................................161
(6) POWER ISSUES .........................................................................................................................................................................................161
(7) PS/2 KEYBOARD ISSUES............................................................................................................................................................................161
(8) BOOTING ISSUES ......................................................................................................................................................................................161
6. MAINTENANCE........................................................................................................................................................... 162

3
POSBANK Use’r manual Revision History
Changes to the ANYSHOP e2 Qs Use’r manual are listed below.
Rev No.
Revision History
Date /author
ANYSHOP
e2_Qs_UM_eng_PBUM_E(Rev001;140404)
D25
2014.07.03
ANYSHOP
e2_Qs_UM_eng_PBUM_E(Rev002;140703)
D25
2014.09.26

4
Specification
ANYSHOP e2 Qs
CPU
uPGA988 for 2nd and 3rd Generation Intel® Core™ i7/i5/i3, Intel® Pentium,
Intel® Celeron Processors
Chipset
Intel QM77
Intel HM76
Storage
SATA 3 (6Gb/s) 2.5 inch HDD or SSD (Max. 2 Optional), Support AHCI
(SSD: 64GB or 32GB / HDD: 320GB )
Support AHCI
Memory
DDR3-1600MHz SODIMM Default 2GB (MAX. 8GB)
Graphic
Integrated Intel GFX
AMT
Support iAMT 8.0
Display
Resolution
15" LED Backlight LCD 250 cd/㎡(1024 x 768 resolution)
Touch screen
5-wired Resistive Touch
Viewing angle
Internal I/O
USB
3 Ports (reserved for touch controller, SCR EMV card, MSR controller)
Serial port
COM 5 (reserved for cash drawer port) & COM 6 (reserved for MSR)
Display port
LVDS or VGA & COM 4 (reserved for CDP)
Extension slot
Mini PCIe
Primary display
24bit LVDS
External I/O
USB
Rear 6 (USB 3.0 x 4 ports, USB 2.0 x 2 ports)
Rear 4 (USB 3.0 x 2 ports, USB 2.0 x 2 ports)
PS/2
1 Port (reserved for Keyboard & Mouse)
Serial port
COM 1 ~ 3 with 5V/12V power output on 9pin
LAN
Gigabit Ethernet x 2 ports
1 x Intel Gigabit LAN with iAMT 8.0
(Intel 82579LM)
1 x Intel Gigabit LAN with (Intel 82583V)
1 port x Intel Gigabit LAN with (Intel
82583V)
Audio
Realtek ALC 892 / Line-out, Mic-in
Display port
VGA x 1 port
Options
MSR
Comply with ISO 7811, Support 1 & 2 & 3 track
Speaker
2 x 0.8W (Stereo)
Side USB
4 ports (USB 2.0 x 4 ports)
Serial port
-
SCR
EMV level 1
Dallas
Dallas I-button reader
Back up battery
Smart battery (supports up to 1 packs)
Customer display
VFD type (20 x 2)
2nd LCD
10.1" LCD or 12.1" LCD (1024 x 768 resolution)
2nd storage
2nd 2.5 inch HDD / SSD storage
Cash drawer port
1 Port (RJ11)
Parallel port
1 Port
WiFi
Mini PCIe for wireless LAN
Operating Temperature
0 ℃~ 40 ℃at 10% ~ 80% humidity
Storage Temperature
-20 ℃~ 60 ℃at 10% ~ 80% humidity
Qualification
CE, FCC, KC
Power
Adaptor 12V/ 5A
OS Support
Windows 7, Windows 8, POS Ready 7, POS Ready 2009
Dimension (W x H x D)
2nd 2.5 inch HDD / SSD storage
*Product specifications may differ according to region and may be changed without prior notice.
*MSR is not supported PS/2 interface

5
Specification –Outside size

6
Preface
This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board
layout for point of sale system "ANYSHOP e2 Qs"
Intended Audience
The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.
Document Organization
The chapters in this Product Service manual are arranged as follows:
1. product package contents
2. system configuration
3. Harness (cable connector)
4. BIOS Setup
5. Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and
other POS hardware components.
6. Product specification

7
SYMBOL; MARK
CE MARK
This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
KC
Korea Certification mark.
Certificate No. -
WEEE
Recycling and disposal of electric and electronic devices and their components
This product should not be mixed with other commercial wastes for disposal.

8
Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law
with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be
reproduced without express written consent of the author.
ANYSHOP e2 Qs and POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright©POSBANK Co., Ltd. All rights reserved.

9
Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use,
for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer
for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs
borne by the seller. The customer shall, however, be responsible for the return delivery costs. The 2nd year also
includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.

10
Safety Instructions
1. To disconnect the machine from the electrical power supply, turn off the power switch and remove the power
cord plug from the wall socket.
2. The wall socket must be easily accessible and in close proximity to the machine.
3. Read these instructions carefully. Save these instructions for future reference.
4. Follow all warnings and instructions marked on the product.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage
to the product.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These openings must not be blocked or covered.
8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
9. This product should never be placed near or over a radiator or heat register or in a built-in installation unless
proper ventilation is provided.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the
product.

11
Notice
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior
reliability and shorted product life.
4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or
electric shock.
6. Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric shock or
electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic effects
e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning or a system
error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.

12
Liability Limitation
●Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair service from the official service
center and agent office.
POSBANK takes no responsibility for malfunctions or system errors occurring after service and/or system check carried
out by unofficial service providers.
●High frequency appliances
This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety
regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK
does not consider liability for any system error or disorder due to this issue.
●Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent
lights, TVs etc. as it may cause interruption or interference with normal operation.
●Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a
temperature of 10 ~ 30℃. Please also keep away from direct sun-light.
●Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage
the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care
when dealing with the LCD display screen.
●Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.

13
Installation Recommendations
1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
2. Install away from damp spaces or water-leaks.
3. Beware of static occurrence during installation.
4. Use only ground connected and quality certified power cords and cables.
5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
6. Install product away from areas prone to shocks or vibration.
7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other
high frequency generating equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.

14
1.ProductOverview
(1) InsideYour Package
1. Please check your package and confirm its contents.
2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items
are missing or damaged, please contact your dealer for assistance.
» All user manuals and drivers are available for download on our website: www.posbank.com
ANYSHOP e2 Qs Main unit
Adapter / Power cord
Installation guide
Drivers CD

15
Optional Devices: 2nd LCD monitor 12.1”
Optional Devices: 2nd LCD monitor 10.1”

16
Optional Devices: CDP (Customer display)
Optional Devices: CDP (Customer display)
(2) Pre-installation Preparation
1. Remove protective film from touch-screen to prevent possible operating difficulties.
2. Attach all optional parts before setting up the main POS unit.
(3) Product Outline
•Each part of product may differ depending on the specific POS model.
•Model-specific data sheets are provided on our website at www.posbank.com

17
(4) Configuration
Refer to following diagram to identify the components on this side of the system.
Front view
1. LCD & Touch panel display
2. LAN LED
3. Storage(Default: SSD) LED
4. Power LED
5. Magnetic stripe reader(MSR); Option
6. Dallas I-button reader; Option
7. Smart card reader(SCR); Option
8. Dual speaker
9. Power switch
2
2
3
3
4
4
5
5
6
6
7
7
1
1
9
8

18
Side view
1. I/O port cover
2. USB port ;Option
3. Customer display;Option
4. Storage (Default: SSD)
2
1
4
2
3

19
(5) I/O port: Details
* I/O ports may differ according to product model or options.
I/O view
1. Raise the main display unit.
2. Pull the bottom and lift up the I/O port cover.
2
1

20
Standard I/O port - Domestic demand
Standard I/O port - Export