POSIFLEX XT-3815-G2 User manual

1
Package Contents
Terminal with base stand………x1
60W power adaptor……………x1
Power cord……………………..x1
Screw for IO cable cover………x2
User manual……………………x1
Recovery or information CD......x1
Product Features
Standard Features
System
Intel Elkhart Lake J6412 2.00G up to 2.60G, 4 cores; Intel
Elkhart Lake N6210 1.20G up to 2.60G, 2 cores
Mechanical Structure
Fanless structure with Aluminum die-cast main unit casing
Water resistant structure allowing easy cleaning
Foldable base
Display
High-quality 15” TFT active matrix LCD monitor provided
with true-flat Projected Capacitive touch panel supporting
10-point multi-touch for XT-3815-G2, with resistive touch
panel for XT-3915-G2, and with Infrared touch panel for
XT-3915IR-G2
XT-3815-G2/3915-G2/3915IR-G2
Fanless LCD Touch Terminal
User Manual
16780906010 Ver. A0
http://www.posiflex.com

2
SOME IMPORTANT NOTES
FCC NOTES
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CE CLASS A WARNING
This equipment is compliant with Class A of CISPR 32. In a residential
environment this equipment may cause radio interference.
AVERTISSEMENT CE CLASSE A
Cet équipement est conforme à la classe A de CISPR 32. Dans un
environnement résidentiel, cet équipement peut provoquer des interférences
radio.
WARRANTY LIMITS
Warranty will terminate automatically when the machine is opened by any
person other than the authorized technicians. The user should consult his/her
dealer for the problem happening. Warranty voids if the user does not follow
the instructions in application of this merchandise. The manufacturer is by no
means responsible for any damage or hazard caused by improper application.
LIMITES DE GARANTIE
La garantie prend fin automatiquement lorsque la machine est ouverte par une
personne autre que les techniciens autorisés. L'utilisateur doit consulter son
revendeur pour le problème qui se produit. La garantie s'annule si l'utilisateur
ne suit pas les instructions d'application de cette marchandise. Le fabricant
n'est en aucun cas responsable de tout dommage ou danger causé par une
mauvaise application.

3
警告使用者
此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，
在此種情況下，使用者會被要求採取某些適當的對策。
BATTERY CAUTION NOTES
Dispose of used batteries according to the instructions.
Replacement of a battery with an incorrect type that can defeat a
safeguard (for example, in the case of some lithium battery types)
Disposal of a battery into fire or a hot oven, or mechanically crushing
or cutting of a battery that can result in an explosion.
Leaving a battery in an extremely high temperature surrounding
environment that can result in an explosion or the leakage of flammable
liquid or gas.
A battery subjected to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas.
BATTERIE ATTENTION NOTES
Jetez les piles usagées conformément aux instructions.
Remplacement d'une batterie avec un type incorrect qui peut annuler
une sauvegarde (par exemple, dans le cas de certains types de batterie
au lithium)
Mise au rebut d'une batterie dans le feu ou dans un four chaud, ou
écrasement ou coupure mécanique d'une batterie pouvant entraîner une
explosion.
Laisser une batterie dans un environnement environnant à des
températures extrêmement élevées pouvant entraîner une explosion ou
la fuite de liquide ou de gaz inflammable.
Une batterie soumise à une pression atmosphérique extrêmement basse
pouvant provoquer une explosion ou une fuite de liquide ou de gaz
inflammable.
警告
本電池如果更換不正確會有爆炸的危險，請依製造商說明書處理用過之
電池。

4
Optional Items
System
2 x DDR4 SODIMM memory expansions up to 32GB (Max.)
Preload Windows 10 IoT 64-bit
WIFI
Wireless WiFi/BT module, through M.2 2230 Interface
Connection Cable
Parallel extension cable
RJ50-to-DB9 serial port conversion cable
Split cable for 2 cash drawer control
Base
GEN 8E base including UPS battery and poweredUSB board,
and supporting 60W/80W/150W power adaptor
Integration Kit
Integrated side mount upgrade kits, such as SA-105 provided
with optional MSR, SA-205 provided with iButton, SA-305,
and SA-405
PoweredUSB kit in GEN 8E base stand, such as PU-480 or
PU-490
Power adapter kits for 60W/80W/150W power adapters
Back mount displays, such as LM/TM-3010/3014 and PD-
6307

Views of the XT-3815-G2/3915-G2/3915IR-G2
Front and Rear Views of Terminal with Gen 7E Base Stand
Neck Cover
SO-DIMM Memory Cover
LCD Touch Panel
Power Indicator
Base Stand
Hinge
for main unit
Cable Exit
Cable Cover

5
Left Side View of Terminal with Gen 7E Base Stand
Bottom View of Terminal with GEN 7E Base Stand
Front and Rear Views of Terminal with GEN 8E Base Stand
Power Button
Brightness Adjustment
Button “+”
Brightness Adjustment
Button “-”
USB 3.0 Port
Locking Hook
Bottom Plate
Rubber Cushion
Wrapping Screw
SO-DIMM Memory Cover
LCD Touch Panel
Power Indicator
Base Stand
Hinge
for main unit
Cable Exit
Neck Cover
Cable Cover

6
Left Side View of Terminal with GEN 8E Base Stand
Bottom View of Terminal with GEN 8E Base Stand
Views of I/O Interfaces of Terminal
1
DC-IN Power Jack
6
VGA Port
2
UPS Port
7
LAN Port
3
CR Port
8
USB 2.0 Port
4
DB9 COM Port
9
USB 3.0 Port
5
RJ50 COM Port
Power Button
Brightness Adjustment
Button “+”
Brightness Adjustment
Button “-”
USB 3.0 Port
Locking Hook
Rubber Cushion
Wrapping Screw
PoweredUSB Board Cover
Bottom Plate
Power Adaptor Chamber
UPS Chamber
1
2
3
6
4
5
7
8
9

7
Positioning your POS for a Perfect Viewing Angle
The adjustable bases designed for XT-3815-G2/3915-G2/3915IR-G2 come in
two models, Gen 7E/8E, and allow you to determine an ideal position for your
terminal by using its unique tilt adjustment mechanism. As the below figures
suggest, both bases provide three standard positioning solutions for your
terminal: Flat Folded mode, Low Profile mode, and Full Extended mode.
XT-3815-G2/3915-G2/3915IR-G2 with Gen 7E Base
Flat Folded mode
Low Profile mode
Full Extended mode
XT-3815-G2/3915-G2/3915IR-G2 with Gen 8E Base
Flat Folded mode
Low Profile mode
Full Extended mode
In general, XT-3815-G2/3915-G2/3915IR-G2 will be set up beforehand in
Flat Folded mode and then packaged into the box for shipping. After it is
unpacked, you may re-adjust the terminal in either Low Profile mode or Full
Extended mode according to your situation. Below will provide instructions
on how to adjust the specific base connected to the POS system. As a reminder,
please be careful not to touch the LCD panel while setting up the tilt angle.
XT-3815-G2/3915-G2/3915IR-G2 with Gen 7E Base
Please refer to the following instructions on how to switch among different
positioning modes to find an ideal viewing angle for XT-3815-G2/3915-
G2/3915IR-G2 with Gen 7E base.
1. Unpack XT-3815-G2/3915-G2/3915IR-G2,
which is supposed to be set in flat folded
mode, out of the package box and then lay
your POS system on a flat surface.

8
2. Steady the base with one hand, and then tilt
the screen downwards.
3. Position your terminal in Full Extended mode
3.1 After grabbing the bottom edge of the screen with your hand, gently
move the screen upward until the screen is locked into place with a
click sound.
3.2 Support the screen with one hand holding onto its bottom edge.
Then, while pulling the lever backwards, move the display upwards
until the lever is snapped into the lower hook to raise the screen as
shown in the below figure.
Lever
Lower
hook

9
3.3 With the screen facing toward you, tilt the
screen up or down to your desired angle.
Please do not press on the LCD panel while
setting up the tilt angle.
3.4 Remove the cable cover from the base.
3.5 Fix the base with two #/6/32-14L screws.
4. Return your terminal back to Flat Folded mode from Full Extended
mode.
4.1 Remove the cable cover from the base.

10
4.2 Remove the two screws from the base.
4.3 Tilt your screen in a horizontal position.
4.4 Support the screen with one hand holding onto its bottom edge.
While pulling the lever backwards, move the display downwards
until the lever is lifted off the hook as shown in the figure.
Remove the two screws.
Hook
Lever

11
4.5 Push the cable cover back.
4.6 Tilt the screen again to the horizontal
position.
5. Position the terminal in Low Profile mode.
5.1 Follow Step 4 to set up the termimal in Flat
Folded mode.
5.2 Tilt the screen all the way down
5.3 To tilt screen up or down to your desired
angle, please be advised to keep the base
steady with one hand to do so. Do NOT
press on the LCD panel while setting up the
tilt angle.
XT-3815-G2/3915-G2/3915IR-G2 with Gen 8E Base
Please refer to the following instructions on how to switch among different
positioning modes to find an ideal viewing angle for XT-3815-G2/3915-
G2/3915IR-G2 with Gen 8E base.

12
1. Unpack XT-3815-G2/3915-G2/3915IR-
G2, which is supposed to be set in flat
folded mode, out of the package box and
then lay your POS system on a flat
surface.
2. While steadying the terminal with your
hand holding onto the base, tilt the screen
down.
3. Push the cable cover outwards to remove
it from the base.
4. Position your terminal in Full Extended mode.
4.1 Support the screen with one hand holding onto its bottom edge.
Then, while pulling the lever backwards, move the display upwards
until the lever is snapped into the lower hook to raise the screen as
shown in the below figure.
4.2 Tilt the screen up or down to your
desired angle. Please do not press on
the LCD panel while setting up the tilt
angle.
Lower
hook
Lever

13
4.3 Fix the base with two #6/32-14L screws.
4.4 Push the cable cover back.
5. Position the terminal in Low Profile mode.
5.1 While keeping your terminal steady with your hand holding on to
the base, tilt your terminal down. Then, remove the cable cover
from the base.

14
5.2 Remove the two screws from the base.
5.3 Support the screen with one hand holding onto its bottom edge.
Then, while pulling the lever backwards, move the display
upwards or downwards until the lever is snapped into the upper
hook to lower the screen as shown in the below figure.
5.4 Push the cable cover back.
5.5 Tilt the screen up or down to your
desired angle. Please do not press on
the LCD panel while setting up the
tilt angle.
Lever
Upper
hook
Remove the two screws.

15
6. Return the terminal back to Flat Folded mode.
6.1 While steadying your terminal with your hand holding onto the
base, tilt your screen up.
6.2 Support the screen with one hand holding onto its bottom edge.
While pulling the lever backwards, release the lever back to the
point above the upper hook as shown in the figure.
6.3 Push the cable cover back.
6.4 Tilt the screen to the horizontal position.
Lever
Upper
hook

16
Installing Power Adapter Kit onto GEN 8E Base Stand
The power adapter kit is optional and, before shipping, is
installed onto the optional GEN 8E base stand. Upon your needs,
you can purchase and install the kit for 80W or 150W power
adapter. The introduction to the kit and the brief description of
installation of the kit are made below.
For the detailed description of installation of the 80W/150W
power adapter kit, refer to the XT-3815-G2/3915-G2/3915IR-G2
technical manual.
Secure the Power Cord
To avoid the power cord from being pulled out
accidentally, the power adapter kits are shipped
with a power cord bracket.
After installing the power adapter kit and connecting the power
cord to the power adapter, remember to use the power cord
bracket to secure the power cord.
Connecting Power Cable Connector to the Terminal
Before turning turn ON the terminal, connect the power cable
connector to the power jack of the terminal.
CAUTION:
On doing insertion or extraction of a cable connector,
please always hold the connector head itself instead of
pulling the cable wire. Doing this could damage the
cables and ports, which is considered as an artificial
damage and is not covered by the warranty.
Fixing with screw

17
ATTENTION:
Lors de l'insertion ou de l'extraction d'un connecteur de
câble, veuillez toujours tenir la tête du connecteur elle-
même au lieu de tirer le fil du câble. Cela pourrait
endommager les câbles, ce qui est considéré comme un
dommage artificiel et n'est pas couvert par la garantie.
Le cordon d'alimentation doit être connecté à une prise
de courant avec mise à la terre.
Powering ON the XT-3815-G2/3915-G2/3915IR-G2
After connecting the power cable to the
power jack of main unit, slightly push to
open the power button cover at the left
side of the main unit.
Then press the power button to power on
the main unit. To power it off, press the
button again.
Once powering off the system, if you want
to power it on again, please wait for at
least 3 seconds.
If the system hangs due to a reason, such as software resource
conflict, please press and hold the power button for 10 seconds
around to forcedly shut down the system.
Power Indicator
There is a power LED indicator serving for
several purposes located at the center of lower
rim of LCD panel. The relationship between the indicator status and
other conditions is summarized below:

18
Indicator Status
System Status
External
Power
UPS Battery
Powering Up
Off
Off
Off
Not present
Not possible
Off
Off
Off
Present
Not allowed
Green
Off
On
No influence
Allowed
Blue
On
On
No influence
N/A
Blue/Flash
On
Off
Activated
Green/Rapid Flash
On
Off
Battery low
Installing an Operating System
This product is highly professional equipment. Therefore, we do
NOT encourage you to install any operating system into this
machine. Posiflex Technology, Inc. shall not be responsible for any
technical support to questions on this aspect. We suggest that you
contact your dealer for OS installation.
Specifications
XT-3815-G2/3915-G2/3915IR-G2
CPU
Intel Elkhart Lake J6412 2.0G up to 2.60G, 4 cores;
Intel Elkhart Lake N6210 1.2G up to 2.60G, 2 cores
Memory
DDR4, SO-DIMM socket *2, 32G (Max.)
TPM2.0
Yes
OS
Windows 10 IoT 64-bit
Display
XT-3915-G2
15-inch TFT LCD monitor (1024x768) with resistive touch panel
XT-3815-G2:
15-inch TFT LCD monitor (1024x768) with true-flat PCAP touch panel
XT-3915IR-G2:
15-inch TFT LCD monitor (1024x768) with infrared touch panel
Storage
M.2 2280 storage x 2 with SATA interface
Ethernet
10/100/1000 Mb x 1 port
WLAN
Optional, through M.2 2230 interface
Power
Supply
12 VDC power adaptor, 60W
UPS Port
Yes
Serial port
RJ50 X 1, DB9 X 3, RJ50-to-DB9 cable (Optional)
COM5 & COM6 (Optional from service door)
Parallel port
proprietary port connector in jumper setting window
(by specially optional conversion cable)
CR Port
1 port, available for controlling 2 CR.
USB Port
Standard, 6 ports on the I/O plate (USB 2.0 X 4, USB3.0 X 2), 1 port on
the left side (USB3.0)
PS/2 KB
Port
Pin header on back window
Audio
Built-in 2W audio speaker

19
Display Port
1 x VGA
Extension
slot
M.2 2230 interface
Dimension
(W x D x H)
372 x 320 x 252.7 mm
Net Weight
5.6 Kg
Temp &
Humidity
Operation Temp.: 0 to 40 ℃/ Storage Temp.: 20 to 60℃
Humidity: 10 to 90 %; 5 to 90 % (operation condition)
※The product information and specification are subject to change without prior notice.
To get the detailed information on XT-3815-G2/3915-G2/3915IR-G2, please check this
model from Posiflex Global Website
(http://www.posiflex.com/en-global/Download/download).

20
<MEMO>