Positron IP408 User manual

Version 1.0
August 14, 2013
C62 VoIP Phone User
Manual
Cortelco
1703 Sawyer Road
Corinth, MS 38834
USA
www.cortelco.com
Tel: [phone]
Fax:[phone]
IP408
5101 Buchan Street, Suite 200, Montreal, Quebec H4P 2R9
Toll Free: 1 866 434 3944 Tel: [phone]
[email protected] www.positrontelecom.com

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Table of Contents
1 INTRODUCING C62 VOIP PHONE...............................................................................7
1.1 THANK YOU..........................................................................................................................7
1.2 BOX CONTENTS ....................................................................................................................7
1.3 KEYPAD ................................................................................................................................7
1.4 INPUT/OUTPUT PORTS .......................................................................................................... 9
1.5 ICON INTRODUCTION ............................................................................................................9
1.6 LED INTRODUCTION ..........................................................................................................10
1.6.1 Programmable key LEDs for BLF..................................................................................... 10
1.6.2 Programmable key LEDs for Presence .............................................................................. 10
1.6.3 Programmable key LEDs for line ...................................................................................... 10
1.6.4 Programmable key LEDs for MWI ................................................................................... 11
1.6.5 Power Indication LED (Power Light Enabled).................................................................. 11
1.6.6 Power Indication LED (Power Light Disabled)................................................................. 11
2 INITIAL CONNECTION AND SETTING ................................................................... 11
2.1 CONNECTING THE PHONE.................................................................................................... 11
2.2 NETWORK SETTINGS ..........................................................................................................12
2.2.1 PPPoE Mode...................................................................................................................... 12
2.2.2 Static IP Mode ................................................................................................................... 13
2.2.3 DHCP Mode ...................................................................................................................... 14
3 BASIC FUNCTIONS....................................................................................................... 15
3.1 MAKING A CALL .................................................................................................................15
3.1.1 Call Device ........................................................................................................................ 15
3.1.2 Call Methods...................................................................................................................... 15
3.2 ANSWERING A CALL............................................................................................................ 15
3.3 DO NOT DISTURB (DND) ...................................................................................................15
3.4 CALL FO RWAR D ..................................................................................................................15
3.5 CALL HOLD ........................................................................................................................ 16
3.6 CALL WAITING ................................................................................................................... 16
3.7 CALL WAITING TONE..........................................................................................................16
3.8 MUTE ................................................................................................................................. 16
3.9 CALL TRANSFER ................................................................................................................. 17
3.9.1 Blind Transfer ....................................................................................................................17
3.9.2 Attended Transfer ..............................................................................................................17
3.9.3 Semi-Attended Transfer.....................................................................................................17
3.10 3-WAY CONFERENCE CALL ..................................................................................................17
3.11 MU LT I P LE -WAY C A L L .......................................................................................................... 17
4 ADVANCED FUNCTIONS ............................................................................................ 18
4.1 CALL PICKUP ...................................................................................................................... 18
4.2 JOIN CALL........................................................................................................................... 18
INTRODUCING IP408 VOIP PHONE

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4.3 REDIAL /UNREDIAL ........................................................................................................... 18
4.4 CLICK TO DIAL.................................................................................................................... 19
4.5 CALL BACK......................................................................................................................... 19
4.6 AUTO ANSWER....................................................................................................................19
4.7 HOTLINE/WARMLINE .......................................................................................................... 19
4.8 APPLICATION ...................................................................................................................... 19
4.8.1 SMS ................................................................................................................................... 19
4.8.2 Memo................................................................................................................................. 19
4.8.3 Voice Mail.......................................................................................................................... 19
4.8.4 Ping.................................................................................................................................... 20
4.9 PROGRAMMABLE KEY CONFIGURATION ............................................................................. 20
4.9.1 Memory Key...................................................................................................................... 20
4.9.2 Line.................................................................................................................................... 20
4.9.3 Key Event .......................................................................................................................... 20
4.9.4 DTMF ................................................................................................................................ 21
4.9.5 URL ................................................................................................................................... 21
4.9.6 None ..................................................................................................................................21
5 OTHER FUNCTIONS .................................................................................................... 21
5.1 AUTO ANSWER ................................................................................................................... 21
5.2 AUTO HANDDOWN .............................................................................................................22
5.3 BAN ANONYMOUS CALL.................................................................................................... 22
5.4 BAN OUTGOING.................................................................................................................. 22
5.5 DIAL PLAN ......................................................................................................................... 22
5.6 DIAL PEER .......................................................................................................................... 22
5.7 INTERCOM .......................................................................................................................... 22
5.8 AUTO REDIAL..................................................................................................................... 23
5.9 CALL COMPLETION .............................................................................................................23
5.10 RING FROM HEADSET .........................................................................................................23
5.11 POWER LIGHT..................................................................................................................... 23
5.12 HIDE DTMF ....................................................................................................................... 23
5.13 PASSWORD DIAL................................................................................................................. 23
5.14 PRE DIAL ............................................................................................................................ 24
6 BASIC SETTING ............................................................................................................ 24
6.1 KEYBOARD......................................................................................................................... 24
6.2 SCREEN SETTINGS ..............................................................................................................24
6.3 RING SETTINGS .................................................................................................................. 25
6.3.1 Ring Volume ...................................................................................................................... 25
6.3.2 Ring Type .......................................................................................................................... 25
6.4 VOICE VOLUME .................................................................................................................. 25
6.5 TIME &DATE .....................................................................................................................25
6.6 GREETING WORDS..............................................................................................................26
6.7 LANGUAGE ......................................................................................................................... 26

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7 ADVANCED SETTINGS ................................................................................................ 26
7.1 GENERAL............................................................................................................................ 26
7.2 ACCOUNT ........................................................................................................................... 26
7.2.1 Basic Settings .................................................................................................................... 26
7.2.2 Advanced Settings ............................................................................................................. 27
7.2.3 Service Code...................................................................................................................... 27
7.3 NETWORK...........................................................................................................................27
7.4 SECURITY ........................................................................................................................... 27
7.5 MAINTENANCE ................................................................................................................... 27
7.6 FACTORY RESET .................................................................................................................28
8 WEB CONFIGURATION .............................................................................................. 28
8.1 INTRODUCTION OF CONFIGURATION ...................................................................................28
8.1.1 Configuration Methods ...................................................................................................... 28
8.1.2 Password Configuration..................................................................................................... 28
8.2 SETTING VIA WEB BROWSER ...............................................................................................28
8.3 CONFIGURATION VIA WEB .................................................................................................29
8.3.1 BASIC ............................................................................................................................... 29
8.3.1.1 Status .................................................................................................................................29
8.3.1.2 Wizard ...............................................................................................................................30
8.3.1.2.1 Static IP..............................................................................................................................31
8.3.1.2.2 DHCP ................................................................................................................................ 31
8.3.1.2.3 PPPoE ................................................................................................................................ 31
8.3.1.2.4 Quick SIP Settings ............................................................................................................. 32
8.3.1.3 Call Log ............................................................................................................................. 33
8.3.1.4 Language ........................................................................................................................... 33
8.3.2 Network ............................................................................................................................. 34
8.3.2.1 WA N C o nf ig ...................................................................................................................... 34
8.3.2.1.1 Static IP..............................................................................................................................35
8.3.2.1.2 DHCP ................................................................................................................................ 35
8.3.2.1.3 PPPoE ................................................................................................................................ 35
8.3.2.2 LAN Config....................................................................................................................... 36
8.3.2.3 Qos & VLAN Config......................................................................................................... 36
8.3.2.4 Service Port ....................................................................................................................... 39
8.3.2.5 DHCP SERVICE ............................................................................................................... 40
8.3.2.6 TIME&DATE .................................................................................................................... 41
8.3.3 VOIP.................................................................................................................................. 42
8.3.3.1 SIP Configuration .............................................................................................................. 42
8.3.3.2 IAX2 .................................................................................................................................. 47
8.3.3.3 STUN Config.....................................................................................................................48
8.3.3.4 DIAL PEER ....................................................................................................................... 49
8.3.4 Phone ................................................................................................................................. 52
8.3.4.1 AUDIO .............................................................................................................................. 52
8.3.4.2 FEATURE.......................................................................................................................... 54

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8.3.4.3 DIAL PLAN ...................................................................................................................... 57
8.3.4.4 CONTACT......................................................................................................................... 59
8.3.4.5 REMOTE CONTACT ....................................................................................................... 61
8.3.4.6 WEB DIAL........................................................................................................................61
8.3.5 Function Key ..................................................................................................................... 62
8.3.5.1 Function Keys.................................................................................................................... 62
8.3.5.2 Softkeys ............................................................................................................................. 64
8.3.5.3 EXT Keys ..........................................................................................................................65
8.3.6 Maintenance....................................................................................................................... 65
8.3.6.1 Auto Provision...................................................................................................................65
8.3.6.2 Syslog ................................................................................................................................ 68
8.3.6.3 Config Setting.................................................................................................................... 70
8.3.6.4 Update................................................................................................................................71
8.3.6.5 Access................................................................................................................................ 73
8.3.6.6 Reboot................................................................................................................................74
8.3.7 Security..............................................................................................................................74
8.3.7.1 WEB FILTER .................................................................................................................... 74
8.3.7.2 Firewall..............................................................................................................................75
8.3.7.3 Network Address Translation (NAT) ................................................................................. 76
8.3.7.4 VPN ................................................................................................................................... 78
8.3.7.5 Security..............................................................................................................................79
8.3.8 Logout................................................................................................................................ 79
9 APPENDIX ...................................................................................................................... 80
9.1 SPECIFICATION ................................................................................................................... 80
9.1.1 Hardware ........................................................................................................................... 80
9.1.2 Voice Features.................................................................................................................... 80
9.1.3 Network Features...............................................................................................................82
9.1.4 Maintenance and management........................................................................................... 83
9.2 DIGIT-CHARACTER MAP TABLE ...........................................................................................84

Introducing IP408 VoIP Phone
IP408 Voice Over Protocol (VoIP) telephone. The IP408

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added. To exit Phone Book mode, press and hold this key.
Mute
During a call press this key to prevent the distant party from
hearing the conversation. The distant party will still be
heard.
Line1/2/3/4
The C62 has 4 SIP lines. The user may select either of
them to place a call if they have been registered to a SIP
server.
Volume -/+ Adjust the volume by pressing these two keys.
Redial
When off hook, this will dial the last called number.
In stand-by mode, it will check the Outgoing Call.
Speaker
phone Activate speakerphone mode.
Indicator
light This light blinks to indicate a missed call.
Soft key 1/2/3/4
Various functions depending on the phone mode.
Description will be shown in LCD.
History View Missed Calls, Incoming Calls and Outgoing Calls
Keyboard Dial phone numbers
The IP408 has 4 SIP lines.

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DSS keys Various functions which can be configured in the web
interface. See Section 8.3.5.
1.4 Input/Output Ports
Port
Port name
Description
Power switch Input: 5V AC, 1A
WAN 10/100M Connect it to Network
LAN 10/100M Connect it to PC
Headset Port type: RJ-9 connector
Handset Port type: RJ-9 connector
External console
interface Port type: RJ-45 direct connector
1.5 Icon Introduction
Icon
Description
Call out
Call in
Call hold
Auto answer

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Call mute
Contact
DND(Do not Disturb)
In hand free mode
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED Introduction
1.6.1 Programmable key LEDs for BLF
LED Status
Description
Steady green
The object is idle.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red
The object has failed.
Off
Not subscribed.
1.6.2 Programmable key LEDs for Presence
LED Status
Description
Steady green
The object is online.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red The object has failed.
Off Not subscribed.
1.6.3 Programmable key LEDs for line
LED Status Description
Steady green The account is active.
Fast Blinking Green There is an incoming call to the account.