Power Plate My7M User manual

Instructions for Use
My7M Model
Medical Device

Introduction 01
Medical Indications 02
Important Safety Instructions 04
Health Warnings 04
Setup and Handling 04
Hydration 05
Clothing and Padding 05
Position and Balance 05
EMC Precautions 06
Touchscreen Controls 07
Settings 09
Service Menu 10
proMOTION™Dynamic Vibration Technology 11
proMOTION™ How Does it Work? 11
proMOTION™ Usage and Guidelines 11
Varying the Intensity 12
Exercise Time, Number of Exercises and Rest Time 12
G-Factor 13
Mat 13
Sessions Per Week 13
Extra Load 13
Technical Specications 14
Maintenance 15
Troubleshooting 15
Contact and Support 17
Warranty 17
©2021 Performance Health Systems, LLC. All rights reserved. Power Plate, the Power
Plate device/logo, pro7, Pro7M, Pro7HC, pro6+, pro5, Pro5M, pro5HP, My7M, my7,
my5, my3, Personal, MOVE, Pro4PlusM and proMOTION, are registered trademarks
and/or trademarks of Peformance Health Systems and/or their aliates. All other
trademarks are the property of their respective owners. Power Plate machines are
protected under patents and design rights in numerous countries around the world.
Performance Health Systems retains all rights (including copyright, trademark and all
other intellectual property rights) in relation to all information provided in this manual.
You may not copy, publish or distribute any of the information contained in this manual,
or in any other documents published by Performance Health Systems without the prior
written consent of Performance Health Systems.
2

Introduction
The My7M Power Plate is a commercial medical device, not intended for home healthcare.
My7M Power Plate model may be used by almost everyone. Power Plate allows you to
adjust training to your own level and reduce the burden on your joints, tendons and liga-
ments. As with every form of training, the correct use of exercises, adjusted to your personal
abilities, will determine the benets and eects of completing a training session on Power
Plate, while at the same time, reduce the risk of injury to the body.
We recommend consulting your physician before beginning any new exercise program. For
your safety, please review the product instructions before operating Power Plate. If at any
time you feel faint, dizzy, nauseous, short of breath or in pain, stop exercising immediately
and consult with your physician.
Body posture, muscle stiness and muscle tension are important contributing factors in
your training session. If muscles are tensed, or contracted, they will absorb vibrations to help
strengthen and tone those muscles. Passive or active exercises, such as stretching and mas-
sage, can be performed on a more frequent basis.
Exercise should be performed on a regular basis, starting with low intensity, which means
low frequency and amplitude settings for short sessions. The body should be gently stimu-
lated in a way that will allow you to adjust to vibration training, but will not overload your
body. Over time, the intensity and duration can be increased in the same manner as other
progressive training programs. Once the body has adapted to vibration, training can be
changed or intensied to keep improving performance.
1

Medical Indications
Fall Prevention
Claim: Power Plate training can be a
benecial tool/intervention in reducing
the risk of falls in the elderly population.
Denition: Fall prevention is dened as
a variety of actions to help reduce the
number of accidental falls suered by
older people.
Muscular Strength and Power
Claim: Power Plate can be a benecial
tool/intervention to help preserve
muscular strength and power.
Denition: Physical strength is the ability
of a person or animal to exert force
on physical objects using muscles.
Increasing physical strength is the goal
of strength training. Power is the amount
of work done or energy transferred per
unit of time.
Pain
Claim: Power Plate training can be a
benecial tool/intervention in reducing
and/or alleviating chronic pain.
Denition: Pain is an unpleasant sensory
and emotional experience associated
with actual or potential tissue damage, or
described in terms of such damage.
Bone Density
Claim: Power Plate training can be a
benecial tool/intervention to increase
bone density and prevent bone mineral
density loss related to aging.
Denition: Bone density, or bone
mineral density, is the amount of bone
mineral in bone tissue. The concept is
of mass of mineral per volume of bone,
although clinically it is measured by
proxy according to optical density per
square centimetre of bone surface upon
imaging.
Weight Loss
Claim: Power Plate training can
be benecial in helping to reduce
percentage body fat in overweight
individuals.
Denition: Weight loss, in the context
of medicine, health or physical tness,
is a reduction of the total body weight,
due to a mean loss of uid, body fat or
adipose tissue and/or lean mass, namely
bone mineral deposits, muscle, tendon
and other connective tissue.
Circulation and Cardiovascular
Claim: Power Plate training can be a
benecial tool/intervention in reducing
arterial stiness and improving the
function of the cardiovascular system.
Denition: The circulatory system is
an organ system that moves nutrients,
gases and wastes to and from cells,
helps ght diseases and helps stabilize
body temperature and pH to maintain
homeostasis. Two types of uids move
through the circulatory system: blood
and lymph. The blood, heart and blood
vessels form the cardiovascular system.
The lymph, lymph nodes and lymph
vessels form the lymphatic system. The
cardiovascular system and the lymphatic
system collectively make up the
circulatory system. Pulmonary circulation
is the portion of the cardiovascular
system which transports oxygen-
depleted blood away from the heart, to
the lungs, and returns oxygenated blood
back to the heart.
Claimed Medical
indications include
use in relation to the
prevention, treatment
and/or alleviation
of disease.
Based on standards published by the
European Medical Device Directive,
My7M Power Plate medical device is not
intended for home healthcare use. Safe
use is partially dependent on a properly
grounded power supply.
2

Flexibility/Range of Motion
Claim: Power Plate training can be a
benecial tool/intervention to improve
exibility and range of motion.
Denition: Flexibility is the absolute
range of movement in a joint or series of
joints and muscles that is attainable in
a momentary eort involving a partner
or a piece of equipment. The exibility
of a joint depends on many factors,
particularly the length and looseness
of the muscles and ligaments due to
normal human variation, and the shape
of the bones and cartilage that make up
the joint.
Pathology Studies
Claim: Power Plate training can be a
benecial tool/intervention to improve
general well being, tness and daily life
functioning in patient populations. Power
Plate might have a positive impact on
general tness, muscle strength, daily life
performance and well being but does not
have a direct impact on the state of the
disease or injury. It will improve patient’s
life quality.
Denition: No denition possible for this
very diverse group. Examples of patients:
Multiple Sclerosis, Parkinson’s Disease,
Fibromyalgia, Cerebral Palsy, Spinal Cord
Injury, Diabetes, Cardiac Rehabilitation.
Medical Indications
3

Important Safety Instructions
Before using the Power Plate®machine,
it is essential that you read the entire user
manual, including all warnings and safety
instructions. You should also convey
all such warnings and instructions to
any other person using the Power Plate
machine. Retain this user manual for
future reference.
! Health Warning
Before beginning any exercise program,
you should consult a physician for a
physical examination and clearance to
engage in the program, or personal injury
could result.
If you have any known medical condition,
or any physical limitation on your
ability to exercise, Power Plate strongly
recommends that you seek the advice
of a physician before using the Power
Plate machine, in order to avoid possible
personal injury.
If while using the Power Plate machine,
you experience any dizziness, faintness,
shortness of breath or pain, you must
stop using the machine immediately
and consult a physician. Failure to do so
could result in personal injury.
The Power Plate machine is a medical
device and is designed for therapeutic
purposes within specic medical
indications and supervision integrated
into an closely monitored exercise
program only and as part of an exercise
program.
Always follow the directions on the
machine’s console for proper operation.
Close supervision is required when the
machine is used by or near, children or
disabled persons.
Always take care when getting on and
o the machine. Use the handles on the
machine as needed, to maintain stability
when getting on and o the machine.
Never reach into or under the machine,
or tip the machine on its side, while it is in
operation.
Use the machine only for the purposes
described in this user manual and only
with attachments or accessories that
come with the machine or which Power
Plate has specically approved for use
with the machine, or personal injury could
result.
Setup and Handling
! Danger: To reduce the risk of electrical
shock, always unplug the Power Plate
machine before cleaning or servicing it.
! Warning: To reduce the risk of electrical
shock, re, burns or other injury, always
plug the Power Plate machine into a
properly-grounded electrical outlet.
! Warning: To ensure safe use of the
Power Plate machine, it must be regularly
examined for damage and wear. The
machine, however, contains no user-
serviceable parts. Thus, with the
exception of the maintenance tasks
described later in this manual, the owner/
user should always retain an authorized
Power Plate service professional to
perform maintenance and/or service on
the machine.
The machine should be set up on a
hard, level surface in an area free of
obstructions within at least three feet
of the vibration platform.
The machine should not be used
outdoors, near a pool, or near any source
of water or extreme humidity. Contact
with water could cause a
short-circuit, which could cause personal
injury or damage the machine.
Unplug the machine when not in use.
Never attempt to lift or move the machine
without assistance.
Never operate the machine if it has been
dropped, tipped over, damaged, or even
4

partially immersed in water, unless
an authorized Power Plate service
professional has examined the machine
and cleared it for use.
Never insert objects into any opening
on the machine. If an object falls into
the machine, shut the machine o
and remove the power plug before
attempting to retrieve the object.
If the object cannot be reached,
contact an authorized Power Plate
service professional.
Hydration
Power Plate recommends that the user
stay well hydrated by drinking at least
300 ml (16 ounces) of water before,
during and after each exercise session.
Clothing and Padding
During exercises in which the user
stands on the vibration platform, the
user should wear rubber-soled shoes
or if the user chooses to exercise in
socks or bare feet, the user should use
one contoured mat that is provided with
the machine.
During exercises in which any part
of the user’s body is in contact with
the vibration platform, Power Plate
recommends the use of at least one
contoured mat.
Position and Balance
In order to avoid possible injury from
the machine’s vibrations, Power Plate
recommends that the user not lean back
on his/her heels or “lock” his/her joints
or straighten his/her legs when standing
upright on the machine.
It is important at all times to maintain
balance while on the machine.
The user, however, should not “hang”
on the machine’s handles in order to
maintain balance but should (unless the
directions for a particular exercise state
otherwise) keep his/her knees directly
above the toes.
Proper position and balance are
especially important if the user employs
weights during any exercise on the
machine. Power Plate strongly
recommends that users not employ
weights while using the machine,
unless they are being coached by an
exercise professional or unless the user
has extensive experience with weight
training or with the Power Plate machine.
The three illustrations on the right
demonstrate the incorrect ways to stand
on the machine.
The illustration below demonstrates the
correct way to stand on the machine.
Incorrect
You always need to be
balanced when
standing on the Power
Plate machine. Never
hang on to the handles,
use them only to
maintain balance.
Incorrect
Don’t lean on your
heels too much.
Balance your weight
predominantly on the
front of your feet.
Incorrect
When training with the
Power Plate machine,
do not “lock” any joints,
such as your knees and
elbows, but keep them
slightly bent.
Legs slightly bent.
Correct
5

!Electromagnetic Compatibility
(EMC) Precautions
The My7M™ model is suitable for use in
commercial medical establishments,
including Hospital establishments and
those directly connected to the public
low-voltage power supply network that
supplies buildings used for medical
purposes. The My7M model has been
tested against, and has passed the
applicable requirements of relevant
electromedical standards, including EN
60601-1-2:2007.
The My7M model emits electromagnetic
energy to perform its intended function.
Nearby electronic equipment may be
aected by this emission. Similarly the
My7MM model may be aected by
electromagnetic emissions from other
equipment in the vicinity.
The My7M model is intended for use
in the electromagnetic environment
specied below. The customer or user of
the My7MM model should ensure that it
is used in such an environment:
– Floors should be wood, concrete or
ceramic tile. If the oor is covered with
syntheticmaterial, therelativehumidityin
the room should be at least 30%.
– Power quality should be that of a typical
domestic, commercial or hospital
environment as appropriate.
– The My7M model should not be used
during power interruptions.
– Power frequency magnetic elds should
be at levels characteristic of a typical
location in a typical commercial or
hospital environment.
The My7M model is intended for use in an
electronic environment in which radiated
radio-frequency (RF) disturbances
are controlled.
The patient of the My7M model can help
prevent electromagnetic interference
by maintaining a minimum distance
between portable and mobile
RF communications equipment
(transmitters) and the My7M model
as recommended in this user manual,
according to the maximum output power
of the communications equipment:
The adequate separation distance
to provide base immunity to RF
disturbances is 1.0m/ 3.3 feet.
Retain this user manual for your future
reference.
6

My7 Touchscreen Controls
The home page allows quick access to
workout Preparation/Warm Up and
Recovery/Cool Down exercises.
Home Page Prepare / Warm Up
Users can select warm up exercise to
prepare for seven popular workouts:
• Treadmill • Upper Body
• Bike • Total Body
• Roller • Lower Body
• Elliptical
Recover / Cool Down
Three cool down options are provided
via the Recover Quicker screen:
• Lower Body
• Upper Body
• Total Body
Home Page
Click on the “My7” button in the upper
right hand corner (see above) to access
250+ customized programs and 1,000+
exercise videos.
Click on the “multi-colored globe” button
in the lower left hand corner (see above)
to access multiple languages.
7

My7M Touchscreen controls
The My7M software is organized in three modules: MANAGE – EXERCISE – USERS
The home page allows a quick access to
SETTINGS, USERS and EXERCISE as well as
educational videos about our company
and the My7.
• Feel Better
• Look Better
• Play Better
Home Page
This button takes you to the setting
module. The settings are broken down
into 4 areas.
• Machine Conf
• Education/Help
• Service Menu
• Contact
Settings
Exercise Users
This button takes you to the exercise
module. The exercise are broken down
into 3 areas.
• Programs
• Single Exercises
• Manual Mode
This button takes you to the users’ module.
It is broken down into 2 areas.
• New Users
• Existing Users
8

G-fator™
The My7M model oers a new way of
setting the machine, called “G-Factor”™,
which simplies how one sets the machine
to operate at various levels of intensity.
The G-Factor combines the frequencies
and amplitudes, as shown in the table
below.
The term G-factor™ is based on g-forces as
described in paragraph “Intensity Level”, a
combination of frequency and amplitude.
Intensity level
The intensity at which the machine oper-
ates can be determined by multiplying
frequency and amplitude, which shows
how fast and how far the platform is
accelerating. Acceleration is expressed in
meters per second squared (m/s2) and can
be converted to g-forces. An acceleration
of 9.81 m/s2 is equal to a g-force of 1g.
Stretch – Readies your muscles and
connecting tissues. An excellent prep for
any workout.
• Recommended G-Factor 1
Balance – Activates your mind/body
connection and increases your stabilizing
muscle strength.
• Recommended G-Factor 1-2
Core – Engages and strengthens your
central pillar including abs, obliques and
spinal erectors.
• Recommended G-Factor 1-6
Strength – Builds lean muscle, tones and
burns fat with both dynamic and static
style exercises.
• Recommended G-Factor 1-6
Massage – Stimulates blood ow and
relaxes muscles while reducing post-
workout fatigue.
• Recommended G-Factor 1-6
Settings
Settings G-factor™
30 Hz - Low 1
35 Hz - Low 2
40 Hz - Low 3
30 Hz - High 4
35 Hz - High 5
40 Hz - High 6
Programs and exercises
performed on the
My7 model will always
communicate the
recommended settings
as G-Factor.
9

Settings – Service Menu
Service Menu has 8 categories:
1. Sizzle Loop 2. Diagnostic Information 3. Usage Statistics 4. Technical Support
5. Software Updates 6. Troubleshooting and Support 7. Software 8. System Reset
1. Sizzle Loop
a. Will play a power plate demonstration video
2. Diagnostic Information
a. Will let you view any system error messages
3. Usage Statistics
a. Will display the total machine hours used
4. Technical Support
a. Hardware gives you embedded hardware information
b. Android is a password protected area that allows you to close the Power Plate software program and
access the OS
5. Software Updates
a. Indicates the version of Power Plate software is currently installed on the unit
6. Troubleshooting & Support
a. Touchscreen non responsive
i. Reboot the My7 (turn Power Switch to O position, “0”, then back to On position, “I”)
ii. Reboot the touchscreen (hold down GREEN button on lower half of Control Panel for 2 seconds)
iii. Contact support at www.powerplate.com > Contact > Fill out Online Form & Click “Submit”
b. Touchscreen Freezes Up or “Hangs”
i. Reboot the My7 (turn Power Switch to O position, “0”, then back to On position, “I”)
ii. Reboot the touchscreen (hold down GREEN button on lower half of Control Panel for 2 seconds)
iii. Contact support at www.powerplate.com > Contact > Fill out Online Form & Click “Submit”
c. How Do I Clean the Touchscreen
i. Turn touchscreen o. Use a piece of dry, lint free soft cloth. First wipe down monitor to remove
dust. Please use deionized or distilled water or iso-propyl alcohol – Don’t use tap water or mineral water as they
may leave white marks on the screen due to the dissolved salts. Spray this liquid on the cloth. Never spray liquid
directly onto the touchscreen. Moisten the cloth with the cleaner and gently move the wet cloth in just one
direction – from top to bottom. Completely dry the touchscreen with a second cloth. Do not use any solutions
that contain Acetone, ethyl alcohol, toluene, ethyl acid, ammonia, or methyl chloride.
d. To avoid damaging the touchscreen, do not use excessive force when cleaning. The touchscreen is not a
rigid hard surface and can be damaged if too much pressure is applied.
7. Software
a. My7 software support
i. Contact support at www.powerplate.com > Contact > Fill out online form and click “Submit”
ii. Once you have submitted the online Contact form, a Power Plate Customer Service represenative
will be in contact
8. System Reset
a. This area is currently non-functioning and a placeholder for future software updates
10

proMOTION
™
Dynamic Vibration
Technology
How Does it Work?
proMOTION™ Dynamic Vibration
Technology uses high strength Vectran®
cables, which have been specically
chosen for their unique ability to optimize
the transfer of vibrations generated by the
platform directly to the targeted muscle,
specically upper body muscles.
The Vectran cables, which pound-by-
pound are ve times stronger than steel,
transfer vibration to the upper body at
high-speed frequency rates between 30
and 40 times per second. Vectran®is a
registered trademark of Hoechst Celanese
Corp
Each cable extends to more than two
meters, allowing for movement in all
planes and directions, so you can enjoy
full range of movement and innite
dynamic exercise options.
Not only does the proMOTION optimize
the transmission of vibrations to the
targeted muscle but it also oers variable
resistance. Changing the resistance puts
Shift lever on the proMOTION towards you to increase resistance; shift away from you to decrease
resistance
more load on the muscles during the
most intense part of the movement,
oering another way to progress your
workouts by increasing the intensity of
your training. The unique gel dampening
system also increases the resistance
as you work harder.
Usage and Guidelines
As with any form of exercise, cease your
session immediately if you feel faint, dizzy
or ill while working out on the Power
Plate®machine. Always consult a doctor or
specialist before restarting your training.
As with any training routine, it is important
to start using the proMOTION on the
lowest level of resistance and with the
Power Plate machine on a low setting.
Establish a good technique before
increasing the setting on the proMOTION
from low to high.
Always pay special attention to your
posture, especially the position of your
wrists and back, and how close you are
to the Power Plate machine.
11

Training on the Power Plate machine is
like any other type of training: start with
light and short training sessions, and once
accustomed to the vibrations, one can
begin to gradually intensify the program.
We strongly recommend that you always
listen to what your own body is telling you.
Gradual increases in intensity should be
introduced over time to realize improved
training results.
The exercise intensity can be varied simply
by using the following variables:
• Length of time for each exercise
• Rest time between exercises
• Number of exercises
• G-Factor
• Sessions per week (between 2 and
3 is optimal)
• Muscle tension (how tightly
contracted the muscle is) by changing
the angle of the joint or, for example,
performing the exercise on one leg
only
• Complexity of movement or
additional movement (i.e., active
or dynamic movement versus only
holding an
exercise position)
• Additional weight or extra load, i.e.,
using a weight vest or dumbbells
How these variables are applied depends
on the individual and their training goals.
Other factors that should be taken into
account are injuries, limitations, specic
demands and/or any other circumstances
inuencing the training regimen.
In general the following progression steps
can be taken:
• Exercise Time
• Number of Exercises
• Rest Time
These settings depend on your training
goals. If you are new to Acceleration
Training™ sessions, we recommend
performing only a few exercises and
resting for the same amount of time as
is spent actively using the Power Plate
machine. After a while, more exercises
can be added.
When trying to accomplish weight
loss, cardiovascular or endurance
improvements, rest time can be reduced,
exercise time can be extended and the
number of exercises can be increased to
add to the total volume of training.
For recovery, exibility and preparation,
it is better to perform specic exercises
and keep the total volume low, and allow
sucient rest between exercises.
For strength, power and speed, the
intensity (i.e., Hertz settings) per exercise
can be increased, but the total volume
should be kept low.
Example: If you are training for endurance
or weight loss goals, you should
progressively extend the duration of
training to multiple sets of 60 seconds
each and cut the rest period to 30
seconds or less between subsequent
sets. If your goal is to achieve maximum
strength or power, you should do multiple
sets of short duration on high amplitude,
and take long rest periods, from 1 to 4
minutes.
Another important aspect is ensuring
that between training sessions, you rest
long enough to fully recover. We normally
recommend two days of rest after each
training session. It is our experience that
one day’s rest after training with
Power Plate equipment is often enough,
but every body is dierent and you will
have to nd what works best for you. If
you feel the schedules are too easy or too
Varying the Intensity
12

intense once you have become accustomed
to this training method, you can adjust them
to your comfort level.
G-Factor
Exercise which is selected manually has its
own preset setting and G-factor range. For
each type of exercise, we recommend the
following g-factor settings:
Stretch settings should be performed on
G-factor level 1.
Balance settings should be performed
between G-factor level 1 and 2.
Core, Strength and Massage exercises
should be performed between G-factor
level 1 and 6.
When the G-factor level is increased, the
volume of exercises should be decreased
(duration, number of sets) and the rest
period should be increased proportionally.
Mat
The mat dampens the vibrations. Always
use the mat when you have a body part in
contact with the plate surface, or if you are
exercising in socks or bare feet.
Sessions per Week
In general, we recommend performing
two to three sessions per week.
Stretches, massages, relaxation and
preparation programs can be
performed more often.
Extra Load
We recommend adding external load,
such as using weights, only if you are an
experienced Power Plate user, or if your
professional coach or trainer is supervising
your training. All of the above parameters
can be varied with the extra load. When
external load is added to your exercises
on the Power Plate®machine, amplitude
and volume of the exercises should be
decreased and the rest period should
be increased proportionally as though
starting the entire exercise progression
again.
Specialized programs and additional
progression steps for individual users
should be developed by educated and
certied Power Plate®trainers.
Power Plate oers a variety of educational
and training materials, including DVDs,
online learning and in some countries,
specialized academies. For more
information please visit our website,
www.powerplate.com.
13

Technical Specications
Power Plate®My7M Technical Specications
Color (standard) Graphite or Silverstone
Dimensions (W x D x H) 87cm x 80cm x 153cm / 35 in x 32 in x 61 in
Weight 179kg / 350lb
Power Supply 100-240V, 50/60 Hertz, Universal Voltage
Nominal Power 160-185W
Maximum Load 159kg / 350lb
Operation User-friendly interactive display
DualSync Twin Motor System DualSync Twin Motor System maintains precise balance at any
frequency and amplitude level, allowing perfect synchronization
of vibration for maximum muscle response and eciency.
PrecisionWave Technology High-delity harmonic vibration system that provides
uncompromising performance for unsurpassed results.
Frequencies 30 - 40 Hertz (5 Hertz increments)
Time Selections 0 - 9 minutes (15 second increments)
Vibration Energy Output High or Low
G-Factor 1 30Hz/low amplitude
G-Factor 2 35Hz/low amplitude
G-Factor 3 40Hz/low amplitude
G-Factor 4 30Hz/high amplitude
G-Factor 5 35Hz/high amplitude
G-Factor 6 40Hz/high amplitude
Certications MDD, CE2797, CB, NRTL, PSE, C-NRTL and FDA Listed as Class 1
device, 510k exempt; RoHS / WEEE compliant
Computer & Software Specications
Operating System Windows Android OS 64bit system
Software Power Plate proprietary My7 software (Prepare and Recover)
Graphics High Performance 3D Graphic Accelerator
CPU Samsung S5P6818 Octa-core Cortex A53 processor (16GB eMMC)
Hard Drive (Storage) TF card slot : Support iNAND, MMC/SD 64GB
Screen/Monitor LVDS Type LCD , Resolution : 1280X800(RGB), 10.1 inch
USB Port/Hub USB 1.0 Port x1
proMOTION™ Dynamic Vibration Technology Specications
Resistance Levels 7 resistance levels. Pull toward front of the machine to increase,
push toward back of the machine to decrease.
Cable Maximum 2.2m / 98.4in
2797
14

WARNING: THE MACHINE
CONTAINS NO USERSERVICEABLE PARTS. PLEASE CONTACT AN AUTHORIZED POWER PLATE®SERVICE
PROFESSIONAL FOR ANY MAINTENANCE OR TROUBLESHOOTING NOT
OTHERWISE DESCRIBED BELOW,
OR PERSONAL INJURY OR DAMAGE TO THE MACHINE COULD RESULT.
CAUTION: Any changes, modications or unauthorized maintenance performed to or on the machine could
void the product warranty.
Changes or modications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
• Always unplug the machine and then wait for at least one minute before performing any maintenance.
• Clean the machine only with a moist cloth. Do not use sharp objects, bristles, scrubs or acid-based deter-
gents, which will damage the lacquer nish.
• Do not spray any cleaning solution directly onto the machine. Instead, moisten a cloth, then apply to the
machine where needed.
• On plastic components, use only polishes specically designed for
plastic.
• On the rubber handles and cushion mat, only use mild cleaners that are safe for all surfaces.
• To clean the grip tape surface of the platform use a soft bristle brush.
• To clean the body (painted areas) of the machine, only use automotive cleaners & polishes that are
designed to be use on the painted surfaces of an automobile. If you have a deep scu or paint transfer
on the body you can use automotive rubbing compound to bu out the blemish.
• To clean the touchscreen only use cleaners that are approved for use on computer monitors and TV
screens.
• Clean any electrical components with a dry cloth only, in order to avoid the risk of shock or damage to
the components.
• Inspect the retractable cables for frays and contact the Power Plate Service Department if you have
damage.
Troubleshooting
Always unplug the machine and then wait for at least one minute before performing any troubleshooting.
• If the machine is not operational and the console display is not illuminated, check the power connec-
tions to the machine. If the power cord is just slightly unplugged it could cause this problem. Disconnect
and reconnect the power cord from both the wall and the machine.
• If the power connections are okay, please check the circuit breaker connected to the electrical outlet in
order to conrm that the outlet is receiving electrical power.
• Conrm that power is turned o to your unit before attempting the next troubleshooting step. If the ma-
chine still has no power after conrming the electrical outlet is operational, try checking the fuse. There
is a small fuse compartment located on the power inlet. The fuse compartment is situated between the
power switch and the power cord on the power inlet. Once the fuse compartment has been removed
you will see two fuses. Switch the positions of the two fuses, reinstall the fuse compartment and test
your unit.
!
!
Maintenance
OPERATING CONDITIONS
Temperature: 10ºC to 40ºC
Humidity: 10% to 95% RH
Pressure altitude: Normal atmospheric
conditions/ 860-1060hPa
STORAGE AND SHIPPING CONDITIONS
Temperature: 10ºC to 40ºC
Humidity: 10% to 95% RH
Pressure altitude: Normal atmospheric
conditions/ 860-1060hPa
Environmental Requirements
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Maintenance
Troubleshooting Continued
• If the machine makes a rattling noise,
unplug the machine, wait at least one
minute, then check to make sure that
the feet are properly tightened.
• If the vibration feels uneven like it
gets stronger than weaker again
(waving) try calibrating the motors.
To do this, run your machine in
manual mode at the highest vibra-
tion setting (setting 6) for 9 minutes.
DANGER:Do not try to resolve any
electrical issues regarding the power
source to the machine. Instead, contact
the Power Plate Service Department and
report your issue. Please have the serial
number of your machine ready when you
call (the 8 digit serial number is located on
a white sticker at the very base of the unit,
on the backside). The Power Plate Service
Department will assist you in securing
an authorized local service provider
to conduct all necessary diagnostic
examinations and repairs. Otherwise,
serious personal injury and/or property
damage can occur.
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Contact and Support
If you have any questions, please visit our website at
powerplate.com and select “Contact”. Complete the form
and a member of the Power Plate team will contact you
regarding your inquiry.
Rev. 11 – 13Jul2021
© Copyright 2021 Power Plate. All Rights Reserved.
Warranty / Product Registration
To register your Power Plate®
machine please visit us online at
powerplate.com/products/registration
Copies of this manual and any other
paperwork may be obtained by contacting
Power Plate through the “Contact Us” page
online or by writing to Power Plate:
Performance Health Systems UK Ltd.
Business Design Centre, Unit 115
52 Upper Street
Islington
London, N1 0QH
[phone]
[e-mail]
Performance Health Systems LLC
401 Huehl Road, Ste. 2A
Northbrook, IL 60062, USA
T| [phone]
[e-mail]
www.powerplate.co.uk
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