Power Universe Technologies VoIP Phone User manual

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VoIP Phone User Manual
Version: V1.7.50.40 Feb 13 2009
© 2005 Power Universe Technologies Ltd
All rights reserved.
This document is supplied by Power Universe Technologies Ltd, No
part of this document may be reproduced, republished or
retransmitted in any form or by any means whatsoever, whether
electronically or mechanically, including, but not limited to, by way
of photocopying, recording, information recording or through
retrieval systems, without the express written permission of Power
Universe Technologies Ltd. Power Universe Technologies Ltd
reserves the right to revise this document and make changes at any
time and without the obligation to notify any person and/or entity of
such revisions and/or changes. Product specifications contained in
this document are subject to change without notice.

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Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.
Please use the external power supply that is included in the package. Other power supplies may cause
damage to the phone, affect the behavior or induce noise.
Before using the external power supply in the package, please check with home power voltage.
Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not use it, it may cause fire
or electric shock.
The plug-socket combination must be accessible at all times because it serves as the main disconnecting
device.
Do not drop, knock or shake it. Rough handling can break internal circuit boards.
Do not install the device in places where there is direct sunlight. Also do not put the device on carpets
or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature, below 0℃or high humidity. Avoid wetting the unit
with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized
dealer for help, or else it may cause fire, electric shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth
that has been slightly dampened in a mild soap and water solution.
When lightning, do not touch power plug or phone line, it may cause an electric shock.
Do not install this phone in an ill-ventilated place.
You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of
the hazards involved with electrical circuitry and be familiar with standard practices for preventing
accidents.

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Table of Content
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1. INTRODUCING IP320 VOIP PHONE.........................................................................................................5
1.1. THANK YOU FOR YOUR PURCHASING IP320..................................................................................................5
1.2. DELIVERY CONTENT......................................................................................................................................5
1.3. KEYPAD ..........................................................................................................................................................6
1.4. PORT FOR CONNECTING.................................................................................................................................7
2.INITIAL CONNECTING AND SETTING........................................................................................................8
2.1. CONNECT THE PHONE.....................................................................................................................................8
2.2. INITIAL SETTING ............................................................................................................................................9
2.2.1. PPPoE mode ...........................................................................................................................................9
2.2.2. Static IP mode.......................................................................................................................................10
2.2.3. DHCP mode..........................................................................................................................................10
3. BASIC FUNCTIONS.........................................................................................................................................11
3.1. BASIC OPERATION ........................................................................................................................................11
3.1.1. Accepting a call.....................................................................................................................................11
3.1.2. Making a call ........................................................................................................................................11
3.1.3. Ending a call.........................................................................................................................................12
3.1.4. Transferring a call................................................................................................................................12
3.1.5. Calling Hold..........................................................................................................................................13
3.1.6. 3-way conference call ...........................................................................................................................13
3.1.7. Switchboard Operator feature..............................................................................................................13
3.1.8. Call records...........................................................................................................................................13
3.2. THE HIGH-LEVEL OPERATION......................................................................................................................14
3.2.1. SMS function ........................................................................................................................................14
3.2.2. Memo function......................................................................................................................................14
3.2.3. SpeedDial function ...............................................................................................................................14
3.2.4. Realize Secondary Dial by Dialing for only one time..........................................................................15
3.2.5. Phonebook prefix function...................................................................................................................15
3.2.6. Function key .........................................................................................................................................15
3.2.8. join call..................................................................................................................................................16
3.2.9. redial/unredial.......................................................................................................................................16
3.2.10. click to dial..........................................................................................................................................17
4. SETTING............................................................................................................................................................17
4.1. INTRODUCTION OF CONFIGURATION ...........................................................................................................17
4.1.1. Ways to configure.................................................................................................................................17
4.1.2. Password Configuration.......................................................................................................................17
4.2. SETTING VIA WEB BROWSER........................................................................................................................17
4.3. CONFIGURATION VIA WEB..........................................................................................................................18
4.3.1. BASIC ...................................................................................................................................................18
4.3.1.1. Status...............................................................................................................................................................18
4.3.1.2. Wizard.............................................................................................................................................................19
4.3.1.3. Call Log...........................................................................................................................................................20
4.3.1.4. MMI SET ........................................................................................................................................................21
4.3.2. Network.................................................................................................................................................21
4.3.2.1. WAN Config....................................................................................................................................................21
4.3.2.2. LAN Config.....................................................................................................................................................23
4.3.2.3. Qos Config.......................................................................................................................................................24
4.3.2.4. Service Port.....................................................................................................................................................26

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4.3.2.5. DHCP SERVER..............................................................................................................................................26
4.3.2.6. SNTP................................................................................................................................................................28
4.3.3. VOIP......................................................................................................................................................29
4.3.3.1. SIP Config.......................................................................................................................................................29
4.3.3.2. IAX2 Config....................................................................................................................................................31
4.3.3.3. STUN Config...................................................................................................................................................32
4.3.3.4. DIAL PEER setting........................................................................................................................................34
4.3.4. Phone.....................................................................................................................................................37
4.3.4.1. DSP Config......................................................................................................................................................37
4.3.4.2. Call Service .....................................................................................................................................................38
4.3.4.3. Digital Map Configuration.............................................................................................................................40
4.3.4.4. Phone Book .....................................................................................................................................................41
4.3.5. Maintenance..........................................................................................................................................43
4.3.5.1. Auto Provision ................................................................................................................................................43
4.3.5.2. Syslog Config...................................................................................................................................................43
4.3.5.3. Config Setting..................................................................................................................................................44
4.3.5.4. Update .............................................................................................................................................................45
4.3.5.5. Account Config ...............................................................................................................................................45
4.3.5.6. Reboot..............................................................................................................................................................46
4.3.6. Security..................................................................................................................................................47
4.3.6.1. MMI Filter ......................................................................................................................................................47
4.3.6.2. Firewall............................................................................................................................................................47
4.3.6.3. NAT Config.....................................................................................................................................................49
4.3.6.4. VPN Config.....................................................................................................................................................51
4.3.7. Logout ...................................................................................................................................................53
4.4. SETTINGS VIA PHONE’S KEYBOARD.............................................................................................................54
4.4.1. How to set via the phone’s keyboard................................................................................................................54
4.4.2. Phone menu........................................................................................................................................................54
5. APPENDIX.........................................................................................................................................................55
5.1. SPECIFICATION.............................................................................................................................................55
5.1.1. Device specification............................................................................................................................................55
5.1.2. Voice Features....................................................................................................................................................55
5.1.3. Network Features ..............................................................................................................................................56
5.1.4. Maintenance and Management ........................................................................................................................56
5.2. DIGIT-CHARACTER MAP TABLE ...................................................................................................................56

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1. Introducing IP320 VoIP Phone
1.1. Thank you for your purchasing IP320
Thank you for your purchasing IP320, IP320 is a full-feature telephone that provides voice communication
over the same data network that your computer uses. This phone functions not only much like a traditional
phone, allowing to place and receive calls, and enjoy other features that traditional phone has, but also it own
many data services features which you could not expect from a traditional telephone.
This guide will help you easily use the various features and services available on your phone.
1.2. Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad
The handset
The handset cable
The power supply
The Ethernet cable

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1.3. Keypad
The numeric keypad with the keys 0 to 9, *, and #
is used to enter
Digits and letters, additionally, the following keys
are available:
Key mapping:
Key Key name Function Description
Menu In idle state，press the MENU key to call up the menu.
Phone Book In idle mode, press the Phone Book key to check the
record list and add new records and revise the record.
Press this key again will return to idle mode.
Callers In idle/pickup/calling mode, press the Callers key to
Check the Income/Outgoing/Missed calls records. Press
this key again will return to idle mode
LED LED blinks to remind user new voicemail.
Soft1
Soft2
Soft3
Use the Softkey to realize the various functions, like
DND/SDial/Memo/Enter/Next/Del/Save/Quit/Dial/Edit/
Redial/EDial, etc.
Navigation Key
In idle mode, press DOWN key to check the phone
setting parameters. Such as network mode, local IP and
local Gateway IP address. Press UP key to check the
missed call log, press LEFT key to check the incoming
call log, press the RIGHT key to browse the lines’
register status. When you pick up the handset or during
calling, you can use this key to turn up or turn down the
handset volume; when a call comes, you can use this key
to adjust ring volume; you also can use this key to
choose item in the menu, callers or phone book.
MWI Use this key to read old or new message. User can replace it with other functions, like pickup key, record
key, etc.

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SMS Use this key to send and check the message; Support the
multilanguage input.
Transfer Use the key to realize blind transfer or attended transfer
please refer to 3.1.4.-call transfer for more details).
Release
In menu, use this key to return to the idle state. And
when you are talking, you can use it to end the call and
then return to the idle state.
Hold Temporarily hold the active call during the talking; press
the key again to unhold the call. (3.1.5-Calling Hold).
In the idle state, press this key to enable the DND, press
the key again to disable the DND.
mute Press this key in calling mode, you can hear the other
side, and the other side can not hear you
R/send In the hook off /hands-free mode, use the key to dial the last call number; use this key to make a quick dial as
soon as you select your desired number in phone book
or callers. In the idle state, use the key to browse the
outgoing call log.
Handfree Enter into hands-free mode.
1.4. Port for connecting
POWER Power switch Select ON/OFF
DC Power port Output: 5V/1.0A
LAN Network port Connect it to PC
WAN Network port Connect it to Network
The phone has two Network ports: The WAN port and the LAN port. Before you connect the power source,
please carefully read Safety Notices of this user manual.

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2.Initial connecting and Setting
2.1. connect the phone
Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the
network, please check if your network can work normally.
You can do this in one of two ways, depending on how your workspace is set up.
Direct network connection—by this method, you need at least one available Ethernet port in your workspace.
Use the Ethernet cable in the package to connect WAN port on the back of your phone to the Ethernet port in
your workspace. Since this VoIP Phone has router functionality, whether you have a broadband router or not,
you can make direct network connect. The following two figures are for your reference.
Shared network connection—Use this method if you have a single Ethernet port in your workspace with
your desktop computer already connected to it. First, disconnect the Ethernet cable from the computer and
attach it to the WAN port on the back of your phone. Next, use the Ethernet cable in the package to connect
LAN port on the back of your phone to your desktop computer. Your IP Phone now shares a network
connection with your computer. The following figure is for your reference.
Step 2: Connect the handset to the handset port by the handset cable in the package.
Step 3: connect the power supply plug to the DC port on the back of the phone. Use the power cable to
connect the power supply to a standard power outlet in your workspace.
Step 4: push the on/off switch on the back of the phone to the on side, then the phone’s LCD screen displays

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“Initializing…Wait LogOn…”. Later, a ready screen typically displays the greeting word and the date, time
and softkey name.
If your LCD screen displays different information from the above, you need refer to the next section “Initial
setting” to set your network online mode.
If your VoIP phone registers into corporate IP telephony Server, your phone is ready to use.
2.2. Initial Setting
This VoIP Phone provides you with rich function and parameters setting. If you have enough knowledge
about network and SIP protocol, it is better for you to understand many parameters. But if you know little
about network and SIP protocol, you can also easily make initial setting according to the following steps to
enjoy rapidly high quality voice and low cost from this VoIP Phone.
Before make initial setting, please check if your corporate IP telephony network can work normally, and you
have finished “connect the phone”.
This VoIP Phone Supports DHCP by default. It will receive an IP address and other network-related settings
(Netmask, IP gateway, DNS server) from the DHCP server. If your network supports DHCP, you can
connect this VoIP Phone directly to the network. If your network doesn’t support DHCP, you need change
this VoIP Phone’s network connection setting. According to the following steps, change this VoIP Phone’s
DHCP network connection setting into PPPoE or static IP which your network supports at present.
2.2.1. PPPoE mode
1. Please prepare your PPPoE account name and password
2. Press the MENU key, and press the key for twice, the LCD screen will display “3 Network”. Then
press the Soft2(Enter) key, the LCD screen will display “1 WAN”.
3. Press the Soft2(Enter) key, and press the key for twice, the LCD screen will display “3 PPPoE
Set”.
4. Press the Soft2(Enter) key, the LCD screen will display “1 Account”, then press the Soft2(Enter) key,
there will display the account information; Press the Soft2(Edit) key and press the Soft1(Del) key to delete
and input your PPPOE account number then press the Soft2(Save) key to confirm. With “Saved” displayed,
screen will jump to show the account information currently.
5. Press the Soft3(Quit) key to return to the previous menu, then press the key, the LCD screen will
display “2 Password”. Then press the Soft2(Enter) key, there will display the password information (it
will replaced by *). Press the Soft2(Edit) key and press the Soft1(Del) key to delete and input your
PPPoE’s password and confirm it by the Soft2(Save) key, With “Saved” displayed, screen will jump to
show the password information currently(it will replaced by *).
6. Press the Soft3(Quit) key for twice and press the key, the LCD screen will display “1 Net Mode”.
Press the Soft2(Enter) key and then press the soft2(Edit) key, you can choose the network mode what you
want by the navigation key. Now please choose the PPPoE mode by the key, the LCD screen will
display “<>PPPoE”, With Soft2(Save) pressed again，screen will show “Saved” and then jump to show
the net mode currently.
7. pressing Soft3 (Quit) four times/MENU key/Release key to quit to stand-by status and pressing to
shows “PPPoE”，phone tries to connect server to get IP. If there is shown “Negotiating…”, it shows that
the phone is trying to access the PPPoE Server, else it shows that the phone has already get IP with PPPoE.

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2.2.2. Static IP mode
1. Prepare the network’s parameters first. IP Address，Netmask，Default Gateway and DNS server IP
address are needed. Please contact the service provider or technician of network.
2. Pressing MENU key，and key for twice，screen shows“3 Network”, then pressing Soft2(Enter)，
screen will show “1 WAN”.
3. Pressing Soft2 (Enter)，then pressing key, screen shows“2 Static Set”.
4. Pressing Soft2(Enter) to make screen show“1 IP”，press Soft2(Enter) and then press Soft2(Edit) again,
and Soft1(Del) to delete old parameter. Input your IP address and press Soft2 (Save). After “Saved” shown,
screen will jump to show the IP information currently.
5. Press key to show “2 Netmask”. Press Soft2(Enter) and press Soft2(Edit) again，and then use
Soft1(Del) to delete. Input your Netmask and press Soft2 (Save). After “Saved” shown, screen will jump
to show the Netmask information currently.
6. Press key to show “3 Gateway”. Press Soft2(Enter) and press Soft2(Edit) again，and then use
Soft1(Del)to delete，Input your gateway and press Soft2(Save). After “Saved” shown, screen will jump to
show the gateway information currentlly.
7. Press key to show“4 DNS”. Press Soft2(Enter) and press Soft2(Edit) again，and use Soft1(Del) to
delete. Input your DNS server address and press Soft2 (Save). After “Saved” shown, screen will jump to
show DNS information.
8. Press twice Soft3 (Quit) quitting. With key pressed，screen shows“1 Net Mode”. Press
Soft2(Enter) and press Soft2(Edit) again, and key，screen shows“<>Static”; with Soft2(Save)
pressed，screen shows “Saved” and then shows the net mode currently.
9. pressing Soft3 (Quit) four times/MENU key/Release key to quit to stand-by status and pressing to
show “Static”. If screen shows the IP address and gateway which are set just now, it shows that Static IP
mode is taken effect.
2.2.3. DHCP mode
1. Press the MENU key, and press the key for twice, the LCD screen will display “3 Network”. Then
press the Soft2(Enter) key, the LCD screen will display “1 WAN”.
2. Press Soft2 (Enter) to show “1 Net Mode”. After pressing Soft(Enter) and Soft2(Edit)，using navigation
key to select until screen shows “<>DHCP”. Press Soft2(Save)，With “saved” displayed, screen will jump
to show the net mode currently.
3. Press Soft3 (Quit) four times quitting to stand-by status. Press key to show “DHCP”，if there is
“Negotiating…”shown on screen, it shows that phone is keep trying to search DHCP server or get IP; If
there is IP address displayed, it shows that DHCP mode has been taken effect.

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3. Basic Functions
3.1. Basic operation
3.1.1. Accepting a call
IP320 will ring to indicate you when there is call incoming，below is ways to answer call：
Pick up handset to accept incoming calls.
Press the button
If you need switch from a hands-free call to handset, please pick up the handset directly.
If you need switch from a handset call to hands-free, please press the button, and then hang up
the handset.
3.1.2. Making a call
Quick-dialing
In idle mode, input the called number, and press Soft3(Dial) key or button, phone will dial the
call and use hands-free automatically.
Use handset
Hook off (screen will show the current using line, or you could use key to select), after
getting dialing tone, you could begin to dial number. After finishing it, press # and IP320 will send the
number and call the number. When you hear a ringback tone and screen shows the callee’s number, it shows
that the person you called is ringing. If callee answers the call, you can begin to talk and your phone will
keep showing callee’s number and counting time. Just hang up to finish talk.
Use hands-free
Press （screen will show the currnet using line, or you could use key to select）, after
getting dialing tone, you could begin to dial number. After finishing it, press # and IP320 will send the
number and call the number. When you hear a ringback tone and screen shows the callee’s number, it shows
that the person you called is ringing. If callee answers the call, you can begin to talk and your phone will

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keep showing callee’s number and counting time. Press again to finish talk.
Use the phone book
press in stand-by mode, and then press Soft2(Enter)，you will access to phonebook. If there
are many persons records stored in the directory, you can use to search the person which you
want to contact. Press to forward，and press to backward. Press Soft2 (Dial) or press to
dial the current number shown on the screen.
Use Callers
Press the key in stand-by mode, then select your desired phone number in callers by the
key, Press to forward，and press to backward. Press Soft2 (Dial) or press
to dial the current number shown on the screen.
Use the R/send key
Please pick up or press the key. After you hear dialing tone, please press the key or
press the Soft3(Redial) to dial the last phone number. Note: after you reboot the phone, the phone will delete
callers and Redial will be invalid.
Multi-line calls
IP320 supports 2 SIP lines max，that is user could use 2 SIP accounts to register and make calls.
System will use SIP 1 as default line to call. User can use the to select the line to call.
There are most two calls at the same time. Screen will display the incoming call number when user is
keep talking. You can press the Soft1 (Answer) to accept it, and hold the first one (if you want to use this
function, you need enable Call Waiting of the phone first). Use Soft1 (Switch) to switch the two calls to talk.
User can also use Soft1 (Conf) to make the second call when there is just an active call.
3.1.3. Ending a call
Hangs up by handset onhook.
Hangs up by press when in hands-free.
Hangs up a call in call waiting state.
When there are two calls，user might use Soft1(Switch)to switch to the call you want to hang up first.
Then press # or press Soft3(Close) key to finish talk, and phone will switch to the other call automatically.
Note：it is no use to press # to finish talk, if there is only one current call.
3.1.4. Transferring a call
Blind Transfer
During talk, press ，and then dial the number that you want to transfer to, and press #. Phone will
transfer the current call to the third party. After finishing transfer, the call you talk to will be hanged up. User
can not select SIP line when phone transfers call.
Attended Transfer
During talk, press and input the number that you want to transfer to and press Soft2 (Send). After
that third party answers, then press to complete the transfer. (You need enable call waiting and call

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transfer first). If there are two calls, you can just talk to one, and keep hold to the other one. The one who is
keep hold can not speak to you or hear from you. In this status, user can press * or Soft2 (Conf) to make calls
mode in conference mode. If user wants to stop conference, user can press Soft1 (Split). (User must enable
call waiting and three way call first).
Note: the server that user uses must support RFC3515 or it might not be used.
Alert Transfer
During talk, press firstly, then press Soft2(Send) after inputting the number that you want to transfer.
You are waiting for connection, now, press Soft2(Transf) and the transfer will be done. (To use this feature,
you need enable call waiting and call transfer first)
3.1.5. Calling Hold
During talking, user could press to hold the current call. Press again to unhold the call
or switch the call active. This feature is also available in 3-way conference call.
3.1.6. 3-way conference call
User can press Soft1 (Conf) to dial the line2 (press Soft1(Answer) to answer the call directly if this
call is from line2)during talking with line1. After line2 connect, user can press Soft2 (Conf) or * to enter into
conference mode. To back to line1 from conference, please press Soft1 (Split); to end the call, please press
Soft3 (End) or press .
3.1.7. Switchboard Operator feature
User can press Soft1 (Conf) to dial the line2(press Soft1(Answer) to answer the call directly if this
call is from line2) during talking with line1. After line2 connect, user can press Soft1 (Switch) to select
which line you prefer to transfer, then press to input the number you want to transfer and press
again to do the transfer.
3.1.8. Call records
IP320 supports 100 items of missed call, 100 items of incoming call, and 100 items of outgoing call. If the
records are full, the newest will replace the oldest. If phone’s power cut or reboot, call records will be
discarded.
Missed call
Press , and screen displays “Missed Call”. Press Soft2 (Enter), phone will show the number and
time of missed call. User can also use to browse the missed call records, or press Soft2 (Detail)
to check the details of this record, then press Soft2 (Dial) again to change the current number. Pressing
Soft2(Dial) will call this number directly if user don’t modify the number. If there is no missed call, screen
will show “List Is Empty”.
Incoming call
Press and switch the menu to “Incoming Call” by pressing . Press Soft2 (Enter),
phone will show the number of incoming call. User can also use to browse the incoming call
records; or press Soft2 (Detail) to check the details of this record, then press Soft2 (Dial) again to change the
current number. Pressing Soft2 (Dial) will call this number directly if user don’t modify the number. If there
is no incoming call，screen will show “List Is Empty”.

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Outgoing call
Press , and use to select to “Outgoing Call”. Press Soft2 (Enter), phone will show the
number and time of dialed call. User can also use to browse the dialed call records; or press
Soft2 (Detail) to check the details of this record, then press Soft2 (Dial) again to change the current number.
Pressing Soft2 (Dial) will call this number directly if user don’t modify the number. If there is no dialed call,
screen will show “List Is Empty”. User can also press to check “Outgoing Call”.
3.2. The high-level operation
This VoIP Phone provides more advanced functions after setting at the permission scope of SIP server.
3.2.1. SMS function
Send message
The followings list several methods to send message:
1.Press in standby, then press Soft1(new) key. After inputting SMS content, press Soft2(send)key to
input callee’s number, next, press Soft2 again to send SMS.
2. Press in standby, then press soft1(new) key. After inputting SMS content, press soft2(send) key,
then pbook key to select your number to send SMS.
3. After inputting SMS content, user can press soft2(send) key, then input “ #” and “the callee’s IP
address”to send SMS.
Browse Message and reply message
When there’s new message, phone will ring and remind by a small envelope on top of the screen, then
press , and Soft2(Enter) key to browse current new message. when there are more new messages
come in, user can choose by using up and down keys, then press Soft2(Enter) key to check the sender’s
number and message content, next, press Soft2(Reply)key and input message content, finally, press
Soft2(Send) again to reply this message.
Note: while user browses the message numbers, new messages will be marked by “new”; when user edits
message, press # key that to switch input method, e.g. ABC (uppercase English input), abc (lowercase
English input), 123(digit input), Korean (Korean input(if your phone’s firmware version supports Korean).
PY,( if your phone’s firmware version supports Chinese)
3.2.2. Memo function
Press soft3 ( Memo) key in standby, then Soft1(ADD) key, at this time, user can configure the future
date time in terms of Time format, next, press down key to input the memo content, also can press # to
switch input method, down key again to enter into reminder ring tone and down key at the third time to enter
into ring mode. You can press right or left key to select your reminder ring tone after you enter into reminder
ring tone, and select your ring mode by pressing right or left key after entering into ring mode. There are two
ring modes, ring and text. Ring is reminder you by ring tone, text only show memo content without ring tone
reminder. Finally, press soft2( save) key to save your memo.
Note: if there is memo notice when your phone is in call/off-hook/hands-free status, phone does not reminder
by ring tone, only shows memo content in screen.
3.2.3. SpeedDial function
User can pre-defined numbers in these keys(numeric key 0-9). Hook off, press the defined numeric key,
then input “#”. Your pre-defined numbers will send out.

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3.2.4. Realize Secondary Dial by Dialing for only one time
When you make secondary dial in off-hook/hands-free or standby pre-input mode, press button
to postpone input, and screen display will show ^. one stands for 2 seconds. For example, you input
123^45, the phone will send DTMF( 45) 2 seconds after the phone call 123. 123^^^45 will make phone send
DTMF(45) at 6 seconds interval
3.2.5. Phonebook prefix function
At standby mode, press phonebook button, user can not only select his needed number to call out but
also he can add prefix to numbers, then call out. It is convenient for user add prefix numbers that PBX need.
3.2.6. Function key
If function key is set as SIP Line key, user can select which lines will be used to make call when dialing or
make a 2nd dialing by this function key. Note that only the key which is registered is available to be select to
call.
This function key can be configured as “Key Event”, namely set as F_MWI. It can set relative keys as Voice
mail key, can check new and old voice mail; also can be set other function keys like the following table:
Field Name Explanation
F_PBOOK Like the phonebook key.
F_REDIAL Like the redial key.
F_A_TRANSFER or
F_B_TRANSFER Like the transfer key.
F_PICKUP Pickup function
F_JOIN Joincall function.
F_AUTOREDIAL Auto redial function.
F_UNAUTOREDIAL Cancel redial function.
F_DND Do not disturb function.
F_MWI MWI(message waiting indication) function.
F_CFWD Call forward function.
F_CALLERS Like the Callers key.
F_MEMO Like the Memo key.
F_REC Record function (record on server).
User can implement BLF/PRESENCE/MWI/SPEED DIAL features by Memory Key.
/b Busy Lamp Field: Based on Asterisk, it can be used to check the status (Idle,ring,busy) of the
pointed phones. It is helpful to operator to know the status of the phone which he will switch to.
User can configure the BLF like: 300 is rogatory number, @1 means SIP1, of course, user can configure as
@2(SIP2); if don’t use this, simply says 300/b, it will use SIP1 as default. /b means use BLF feature.
When this configuration enable, the phone will subscribe the status of pointed phone each 60s: LED off
means Idled, LED flash means ring and LED on means busy.
/m MWI (Message waiting indication), means the number of this key is the number of voicemail
User can configure MWI function according to the above chart: 8000 is mailbox number, @1 is using SIP1,
user also can configure @2(SIP2),the rest lines can be deduced by analogy, if no use, is 8000/m,it will pass
the SIP1 line in default,/m means MIW function is using.
If there’s new voicemail, LED will blink and shows new message, after receiving, server will send current
mail info to phone, after receiving new MWI order, LED will respond, if LED light is off, it means no new
voicemail.
/p Presence, means phone can check the status of other phone that has relevant numbers.

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User can configures presence function according to the above chart: 500 is number that search caller, @1 is
using SIP1, user also can configure @2(SIP2),the rest lines can be deduced by analogy, if no use, is 500/p, it
will pass the SIP1 line in default, /p means presence function is using.
At this moment, press this button, it can show the correponding phone’s status (on, off, fail,) which LED
don’t remind.
/f speed dial, user configure it as same time as above attribute, after configuring, phone will implement
above function in priority, then considering to perform speed dial
/i PUSH TO TALK, user presses this button in standby, the phone can call other phone and the other
phone will auto answer.
User can configure PUSH TO TALK according to the chart: 700 is number of callee.
After configuring, the phone can call 700 and make 700 auto answer by pressing this button.
3.2.7. Call pickup
Call pickup is implemented by simulating pickup function of PBX. it’s that, when A calls B, B rings but no
answer, at this moment, C can hook off and input an appointed prefix plus B’s number, pick up A’s call and
talk with A.
The following chart shows how to configure an appointed prefix in dial peer to have call pick up function.
*1* means appointed prefix code. After making the above configuration, C can dial *1* plus B’phone
number to pick up A’s call. User can set prefix in random, in the case of no affecting current dialing rules.
3.2.8. join call
When B is calling C, A can join in the existing call by inputing an appointed prefix numbers plus B or C
number, if B or C also supports join call
The following chart shows how to configure an appointed prefix in dialpeer to have join call function.
*2* means appointed prefix code. After making the above configuration, A can dial *2* plus B or C
number to join B and C’s call, . User can set prefix in random, in the case of no affecting current dialing
rules.
3.2.9. redial/unredial
If B is in busy line when A calls B, A will get notice: busy, please hang up. If A want to connect B as soon
as B is in idle, he can use redial function at the moment and he can dials an appointed prefix number plus B’s
number to realize redial function.
What is redial function? A can’t not build a call with B when B is in busy ,then A will subscribe B’s calling
mode at 60 second intervals. once B is available, A will get reminder of rings to hook off, while A hooks off,
A will call B automatically. If at this time A is occupied temporarily and unwilling to contact B, A also can
cancel the redial function by dialing an appointed prefix plus B’s number before making the redial function.
*3* is appointed prefix code. After making the above configuration, A can dial
*3* plus B’phone number to make the redial function.
*4* is appointed prefix code. After configuration, A can dial *4* to cancel redial function.
User can set prefix in random, in the case of no affecting current dialing rules.

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3.2.10. click to dial
When user A browses in an appointed Web page, user A can click to call user B via a link (this link to user
B), then user A’s phone will ring, after A hooks off, the phone will dial to B.
4. Setting
4.1. Introduction of configuration
4.1.1. Ways to configure
IP320 has three different ways to different users.
Use phone keypad.
Use web browser（recommendatory way）.
Use telnet with CLI command.
4.1.2. Password Configuration
There are two levels to access to phone: root level and general level. User with root level can browse and set
all configuration parameters, while user with general level can set all configuration parameters except SIP
(1-2) or IAX2’s that some parameters can not be changed, such as server address and port. User will has
different access level with different username and password.
Default user with general level：
username：guest
password：guest
Default user with root level：
username：admin
password：admin
The default password of phone screen menu is 123.
4.2. Setting via web browser
When this phone and PC are connected to network, enter the IP address of the wan port in this phone as the

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URL (e.g. http://xxx.xxx.xxx.xxx/ or http://xxx.xxx.xxx.xxx:xxxx/).
If you do not know the IP address, you can look it up on the phone’s display by pressing button .
The login page is as below picture
※ :Input username and password, click “logon”, and you will enter setting web interface.
There is a selection menu on the left side of the web interface. Click on the desired submenu; the current
settings of this submenu will be displayed in the larger field on the right. You can now modify and store the
values by using mouse and keyboard of your PC. To save the changes, click on the submenu “maintenance”
and then click the “config” button and the “Save” button on the right field.
4.3. Configuration via WEB
4.3.1. BASIC
4.3.1.1. Status

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Status
Field name Explanation
Network Shows the configuration information on WAN and LAN port, including the connect mode of WAN port (Static, DHCP, PPPoE), MAC address, the IP
address of WAN port and LAN port, ON or OFF of DHCP mode of LAN port.
Phone Number Shows the phone numbers provided by the SIP LINE 1-2 servers.
The last line shows the version number and issued date.
4.3.1.2. Wizard
Wizard
Field Name Explanation
Please select the proper network mode according to the network condition. IP320 provide three different
network settings:
Static: If your ISP server provides you the static IP address, please select this mode, then finish Static
Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for
them.
DHCP: In this mode, you will get the information from the DHCP server automatically; need not to
input this information artificially.
PPPoE: In this mode, your must input your ADSL account and password.
You can also refer to 2.2. Initial Setting to speed setting your network.
Choose Static IP MODE，click【NEXT】can config the network and SIP(default SIP1)easily, also can
browse them too. Click【BACK】can return to the last page.
Static IP Address Input the IP address distributed to you.
Netmask Input the Netmask distributed to you.
Gateway Input the Gateway address distributed to you.
DNS Domain Set DNS domain postfix. When the domain which you inputted can not be
parsed, phone will automatically add this domain to the end of the domain
which you inputted before and parse it again.
Primary DNS Input your primary DNS server address.

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Alter DNS Input your standby DNS server address.
Display Name If user set the display name, callee will show this display name.
Server Address Input your SIP server address.
Server Port Set your SIP server port.
User Name Input your SIP register account name.
Password Input your SIP register password.
Phone Number Input the phone number assigned by your VOIP service provider.
Enable Register Start to register or not by selecting it or not.
Display detailed information that you manual config.
Choose DHCP MODE，click【NEXT】to config simple SIP(default SIP1). You can browse it too. Click
【BACK】to return to the last page. Like Static IP MODE。
Choose PPPoE MODE，click【NEXT】to config the PPPoE account/password and SIP(default SIP1). You
can browse it too. Click【BACK】to return to the last page. Like Static IP MODE。
PPPoE Server It will be provided by ISP.
Username Input your ADSL account.
Password Input your ADSL password.
Notice: Click【Finish】button after finish your setting, IP Phone will save the setting automatically and
reboot. After reboot, you can dial by the SIP account.
4.3.1.3. Call Log
You can look up all the outgoing calls through this page.