Powerware Prestige series 9 User manual

powerware®9
Prestige Series
User’s Guide
2500/3000 VA, 200-240V
www.powerware.com
02/20/2001

FCC Statement
The Powerware
9
9 Prestige Series UPS configurations vary. Some configurations may or may not be classified by the
Federal Communications Commission (FCC). If your Prestige unit is classified by these standards, the corresponding
information applies:
Class A
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio
communications. Operation of this equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
European EMC Statement
Some configurations are classified under EN50091-2 as “Class-A UPS for Unrestricted Sales Distribution.” For these
configurations, the following applies:
WARNING This is a Class A-UPS Product. In a domestic environment, this product may cause radio interference, in
which case, the user may be required to take additional measures.
EC Declaration of Conformity
Units that are labeled with a CE mark comply with the following EU directives:
73/23/EEC Council Directive on equipment designed for use within certain voltage limits.
93/68/EEC Amending Directive 73/23/EEC.
89/336/EEC Council Directive relating to electromagnetic compatibility.
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Powerware Corporation
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: [phone]
Fax: [phone]
Powerware, PowerPass, Powercare, OnliNet, and OnliSafe are registered trademarks of Powerware Corporation.
IBM and AS/400 are registered trademarks of International Business Machines Corp.
Novell is a registered trademark of Novell, Inc.
3Com is a registered trademark of 3Com Corporation.
. Copyright 1994-99 Powerware Corporation, Raleigh, North Carolina. All rights reserved. No part of this document may
be reproduced in any way without the express written approval of Powerware Corporation.

UPS QUICK INSTALLATION
1
Battery
Cabinet
UPS
Cabinet
2
21
Battery
Breaker
I
O
ON
OFF
I
O
ON
OFF
,

UPS Quick Installation
3
Power Strip
4The UPS output voltage is factory-configured for 230V. If you need to change the output
voltage, see “UPS Startup” on page 32.
5

UPS with PPDM Quick Installation
UPS WITH PPDM QUICK INSTALLATION
1
Battery
Cabinet
UPS
Cabinet
PowerPass
Distribution
Module
(PPDM, 60 Hz)
2
Bypass Switch
(NORMAL Position)
3
21
Battery
Breaker
I
O
ON
OFF
I
O
ON
OFF
,

UPS with PPDM Quick Installation
4
5The UPS output voltage is factory-configured for 230V. If you need to change the output
voltage, see “UPS with Optional PowerPass Module Startup” on page 42.
6

UPS with PPIM Quick Installation
UPS WITH PPIM QUICK INSTALLATION
1
PowerPass Isolation Module
(PPIM, 50 Hz)
UPS Cabinet
Battery Cabinet

UPS with PPIM Quick Installation
2
Bypass Switch
(NORMAL Position)
3
21
Battery
Breaker
I
O
ON
OFF
I
O
ON
OFF
,
4
5The UPS output voltage is factory-configured for 230V. If you need to change the output
voltage, see “UPS with Optional PowerPass Module Startup” on page 42.
6

i
Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
TABLE OF CONTENTS
1 Introduction 1....................................................
UPS Model and BatteryConfigurations 2..............................................
Load Requirements 2.........................................................
Battery Times for the Prestige 3000 3..............................................
Battery Times for the Prestige 3000 with PPDM 4.....................................
Special Symbols 5..............................................................
2 Safety Warnings 7.................................................
Sikkerhedsanvisninger 8.........................................................
Belangrijke Veiligheidsinstructies 10..................................................
Tärkeitä turvaohjeita 11..........................................................
Consignes de sécurité 13..........................................................
Sicherheitswarnungen 14.........................................................
ÐñïåéäïðïéÞóåéò ÁóöÜëåéáò
16................................................
Avvisi di sicurezza 18.............................................................
Viktig Sikkerhetsinformasion 20.....................................................
Regulamentos de Segurança 21.....................................................
Предупреждения по мерам безопасности 23...................................
Advertencias de Seguridad 25......................................................
Säkerhetsföreskrifter 26..........................................................
3 Installation 29.....................................................
Unpacking and Inspection 29.......................................................
UPS and Battery Cabinet Storage 29...............................................
Selecting an Installation Option 29...................................................
UPS and Battery Cabinet Installation 30...............................................
UPSStartup 32..............................................................
REPOInstallation 34...........................................................
UPS with OptionalPowerPassModule Installation 35.....................................
UPS with OptionalPowerPassModule Startup 42......................................
Troubleshooting Tips 44...........................................................

Table of Contents
ii Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
: www.powerware.com
4 UPS Operation 45..................................................
UPS Front Panel 45..............................................................
Operating Modes 46.............................................................
NormalMode 46.............................................................
Bypass Mode 47.............................................................
BatteryMode 47.............................................................
Diagnostics 48.................................................................
Battery Test on Demand 48......................................................
BatteryStart 48................................................................
UPSShutdown 49...............................................................
Changing the Output Voltage 49.....................................................
Using the PowerPass Module 50....................................................
Using Maintenance Bypass 51....................................................
5 Communication 57.................................................
InitialCommunicationsSettings 57...................................................
Front PanelCommunications Access 58...............................................
UPSSerialCommunications Menu 60.................................................
Power Management Software 63....................................................
UPS Communications Interface Port 64................................................
Communications Mode Reference Chart 65.............................................
6 Specifications 67..................................................
Prestige 3000 Model 2500 Specifications 67............................................
Prestige 3000 Model 3000 Specifications 67............................................
Prestige 3000 UPS Physical Specifications 67...........................................
Model 2500 Specificationswith the 60-Hz PPDM 68......................................
Model 2500 Specificationswith the 50-Hz PPIM 68.......................................
Model 3000 Specificationswith the 60-Hz PPDM 69......................................
Model 3000 Specificationswith the 50-Hz PPIM 69.......................................
Prestige 3000 UPS TechnicalSpecifications 70..........................................
7 Troubleshooting 71.................................................
Resetting the UPS 73............................................................
Silencing the Alarm 73...........................................................
Service and Support 74...........................................................
Index 75.........................................................

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Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
CHAPTER 1
INTRODUCTION
Congratulations on the purchase of your Powerware
9
9 Prestige Series
uninterruptible power system (UPS). The Prestige UPS meets the
toughest measures of superior design and manufacturing, including
ISO 9001. You now own the most reliable power protection available.
The Prestige 3000 provides a steady, well-regulated power supply for
your computing and communications equipment, while protecting it
from the frequent irregularities that are inherent in commercially
available power. Voltage spikes, power surges, brownouts, and power
failures have the potential to corrupt critical data, destroy unsaved work
sessions, and in some instances, damage expensive hardware.
With the Prestige 3000, you can safely eliminate the effects of electrical
line disturbances and guard the integrity of your systems and
equipment. The optional PowerPass
9
Distribution Module (PPDM) and
PowerPass Isolation Module (PPIM) have a Maintenance Bypass feature
that supplies power to your equipment even when the UPS electronics
are removed for maintenance or upgrades. Figure 1 shows the Prestige
3000 UPS.
Figure 1.Prestige 3000 UPS

Introduction
2Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
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UPS Model and Battery Configurations
This UPS is designed to work with single-phase, three-wire, AC power
sources. There are two important considerations whenselecting the UPS
model and battery configuration to properly safeguard your equipment:
:
Load requirements
:
Battery times
Load Requirements
The load is the equipment to be protected by the UPS. Select the UPS
model that meets the power consumption requirements of the load in
volt-amperes (VA). The total load VA should not exceed the UPS VA
rating. To determine the total load requirements:
1. Obtain the load ratings from either the nameplate or operator’s
manual of the equipment to be protected by the UPS. The
ratings are listed in either watts (W), amperes or amperes
max (A), or volt-amperes.
2. If the rating is in watts, multiply by 1.4 to obtain the VA
requirement (this is the typical relationship between watts and
volt-ampere ratings in most computing equipment). However,
in some new computing equipment,the power supply is
power-factor corrected and the watts rating equals the VA
requirement. Check with the manufacturer to determine
applicability.
If the rating is in amperes or amperes max, multiply by the
input voltage to obtain the VA requirement.
3. Add all of the resultant VA ratings together to obtain the total
load requirements of the equipment to be protected (see
Figure 2). If the load consists of the power-factor corrected
supplies, it is recommended to use total watts for the load
requirements.

Introduction
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Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
3 COMPUTERS 3 MONITORS EXTERNAL
MODEM
3x200WATTSx1.4=840VA 3x1AMPx240=720VA 50VA
840 VA + 720 VA + 50 VA = 1610 VA (Total Load Requirements)
200 WATTS
EACH 1AMP EACH AT 240V 50 VA
Figure 2. Volt-Amperes Calculation Example
If the total load requirements of the equipment exceeds the capacity of
the UPS, you must either reduce the number of pieces of equipment, or
use a UPS with a larger load capacity.
When deciding on which pieces of equipment to remove from the UPS,
select equipment that has a lower priority for power protection.
Computers, monitors, and modems typically have a higher priority
because they could be processing or transmitting data when a power
outage occurs.
Battery Times for the Prestige 3000
During a power failure, the UPS battery supplies power to your
equipment, providing time to complete computing activities prior to
UPS shutdown. The duration of this time period is directly related to the
UPS battery configuration. By adding battery cabinets, you can
customize the UPS toprovide enoughbattery time for normal processing
activities.
Load
(
VA
)
L
o
a
d
(
W
)
Average BatteryTime (in Minutes)
L
o
a
d
(
V
A
)
at.7PF* Load (W) 1Cabinet 2Cabinets 3Cabinets
600 420 36.8 88 146
800 560 27.6 66 110
1200 840 18.4 44 73
1600 1120 13.7 33 54
2000 1400 10.7 26 42
2500 1750 8.3 20 33
3000 2100 6.5 16 27
* Typical Power Factor (PF)
NOTE Battery times shown also apply to the Prestige 3000 with PPIM.

Introduction
4Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
: www.powerware.com
Battery Times for the Prestige 3000 with PPDM
L
o
a
d
(
V
A
)
L
o
a
d
(
W
)
Average BatteryTime (in Minutes)
Load (VA) Load (W) 1 Cabinet 2Cabinets 3Cabinets
600 402 36.8 88 146
800 533 27.6 66 110
1200 800 18.4 44 73
1600 1067 13.7 33 54
2000 1333 10.7 26 42
2500 1667 8.3 20 33
3000 2000 6.5 16 27

Introduction
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Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
Special Symbols
The following common symbols may be found on the UPS:
LOAD ON - Press the button with this symbol to energize the
output receptacles (Output On).
LOAD OFF - Press the button with this symbol to de-energize
the output receptacles (Output Off).
SAFETY EARTHING TERMINAL - Indicates the primary safety
ground.
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric
shock is present and the associated warning should be
observed.
CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your
operator’s manual for additional information.
BYPASS - Indicates bypass control switches.
INPUT BREAKER - Indicates the input breaker, which shuts
off utility power to the UPS electronics.
BATTERY BREAKER - Indicates the battery breaker, which
shuts off battery power (power transmission through the
battery cord).
BATTERY CONNECTOR - Indicates the battery connector,
which remains electrically “hot” even with the battery
breaker off. Keep covered when not in use.
OUTPUT BREAKER - Indicates an output breaker.

Introduction
6Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
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Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
CHAPTER 2
SAFETY WARNINGS
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. This manual containsimportant instructions that you
should follow during installation of the UPS. Please read allinstructionsbefore
operating the equipment and save this manualfor future reference.
DANGER
ThisUPScontainsLETHAL VOLTAGES. All repairs and service should be performed
byAUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER
SERVICEABLE PARTS inside the UPS.
CAUTION
:
Batteriescan present a riskof electricalshock or burn from high short circuit
current.Observe proper precautions.
:
Proper disposalof batteriesisrequired.Refer to your localcodes for disposal
requirements.
:
ThisUPScontains its own energysource (batteries). The output receptaclesmay
carrylive voltage even when the UPSisnot connected to an AC supply.
:
Neverdisposeofbatteriesinafire.Batteriesmayexplodewhenexposedtoflame.
:
Never open or mutilate batteries. Released electrolyte is harmfulto the skin and
eyes, and maybe extremelytoxic.
:
Use only thepower supplycord provided with this UPS. Thepower cordiswiredin
accordance with National Electrical Code (NEC) specifications. Be sure the wall
outlet to be used with the UPS is wired in accordance with these same
specifications in order to avoid damage to your equipment. Be sure that
overcurrent protection for the AC outlet isprovided at the time of installation. Be
sure the input plug is completely inserted into the walloutlet.Use a single-phase,
three-wire,grounded ACoutlet only.
:
To reduce the risk of fire or electric shock,install this UPS in a temperature and
humiditycontrolled,indoorenvironment,freeofconductivecontaminants.Ambient
temperature must not exceed 104

F(40

C).Do not operate near water or
excessive humidity (95% max).

Safety Warnings
8Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
: www.powerware.com
:
Do not remove or unplug the input cord when the UPSisturned on. This removes
the safetyground from the UPS and the equipment connected to the UPS.
:
Tocomplywithinternationalstandardsandwiringregulations,thetotalequipment
connected to the output of thisUPSmust not have an earth leakage current
greater than 2.75 milliamperes.
:
The walloutlet must be within 2 meters of the equipment and accessible to the
operator. The on/off switch on the UPS doesnot electrically isolate the internal
parts.Unplug the input cord from the wall outlet when disconnecting the unit for
long periods of time.
:
Please note that the output socketson the UPS are electricallylive whenever the
UPSOutput On button is pressed, even if the input cord is disconnected.
:
For PowerPass systems with hardwired outputs, overcurrent protection for the
output ACcircuit(s) is to be provided by others.
:
ForPowerPasssystemswithhardwiredoutputs,suitablyrateddisconnectswitches
for the output ACcircuit(s)are to be provided by others.
Sikkerhedsanvisninger
VIGTIGE SIKKERHEDSANVISNINGER
GEM DISSE ANVISNINGER
DENNE BRUGERVEJLEDNING INDEHOLDER VIGTIGE
SIKKERHEDSANVISNINGER
FARE
Denne UPS indeholder LIVSFARLIG HØJSPÆNDING. Alle reparationer og
vedligeholdelse bør kun udføresaf en AUTORISERET SERVICETEKNIKER.Ingen af
UPS’ens indvendige dele kan repareres afbrugeren.
ADVARSEL
:
Batterierkanudgøreenfareforelektriskstødellerforbrændingerforårsagetafhøj
kortslutningsspænding.De korrekte forholdsregler bør overholdes.
:
Korrektbortskaffelseafbatteriererpåkrævet.Overhold gældendelokale reglerfor
bortskaffelsesprocedurer.
:
Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan
lede strøm, selv når UPS’en ikke er tilsat en AC-energikilde.

Safety Warnings
9
Powerware®9PrestigeSeriesUser’s Guide (2500/3000 VA) : www.powerware.com
:
Skafdig aldrig af med batterierneved atbrænde dem.Batterierne kaneksplodere
ved åben ild.
:
Batterierne bør aldrig åbnes eller skilles ad. Elektrolyt, der slipper ud, er skadelig
for hud og øjne og kan være overordentlig giftig.
:
Brug kun den netledning,somblevleveret med UPS’en.Denne netledning er
tilsluttet ifølge specifikationerne for NEC (National ElectricalCode).Sørg for, at
stikket,somskalbrugestilUPS’en,ertilsluttet ifølge desamme specifikationerfor
at undgå skade på dit udstyr. Sørg for, at der er overstrømsbeskyttelse på
AC-stikket på monteringstidspunktet.Sørg for, at stikket er sat helt ind i
stikkontakten.Brug en enfaset,-treledet AC-kilde, som er jordet.
:
Installér denne UPS iet temperatur- og fugtighedskontrolleret indendørsmiljø, frit
for ledende forureningsstoffer for at formindske risikoen for brand og elektrisk
stød.Rumtemperaturen må ikke overstige 40°C. UPS’en bør ikke betjenes nær
vand eller højfugtighed (maksimalt 95%).
:
Netledningen må ikke fjernesog stikketmå ikke trækkes ud,mens UPS’en er
tændt.Dette fjerner sikkerhedsjorden fra UPS’en og fra det udstyr, der er sat til.
:
Ioverensstemmelsemedinternationalenormerogbestemmelserforel-installation
må det udstyr, der er forbundet tiludgangen af denne UPS, tilsammen ikke
overskride en jordafdelingsspænding på mere end 2,75 milliampere.
:
Stikkontakten må højst være 2 meter fra udstyret og tilgængelig for brugeren.
UPS’ens afbryderkontakt isolerer ikke elektrisk de indvendige dele. Træk derfor
stikket ud af kontakten, hvisenheden er slukketi lang tid ad gangen.
:
Bemærk venligst, at stikkontakterne på UPS’en er strømførende, når knappen UPS
“Output On” er trykket ned, selvom indgangsnedledningen ikke er tilsluttet.
:
Med hensyn til Bypass-systemer med direkte forbundne udgange, skal
overstrømsbeskyttelsen for AC-kredsen(e)komme andetstedsfra.
:
Med hensyn til Bypass-systemer med direkte forbundne udgange, skal
afbryderkontaktertilAC-kredsløbetmedpassendemærkeeffektkommeandetsteds
fra.

Safety Warnings
10 Powerware®9 Prestige Series User’s Guide (2500/3000 VA)
: www.powerware.com
Belangrijke Veiligheidsinstructies
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
BEWAAR DEZE INSTRUCTIES
DEZE HANDLEIDING BEVAT BELANGRIJKE
VEILIGHEIDSINSTRUCTIES
GEVAAR
Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparatiesen
onderhoud dienen UITSLUITENDDOOR ERKEND SERVICEPERSONEEL te worden
uitgevoerd. Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER
kunnen worden GEREPAREERD.
OPGELET
:
Batterijen kunnen gevaar voor elektrische schok of brandwonden veroorzaken als
gevolg van un hoge kortsluitstroom. Volg de desbetreffende aanwijzingen op.
:
Debatterijenmoetenopdejuistewijzewordenopgeruimd.Raadpleeghiervooruw
plaatselijke voorschriften.
:
Deze UPS bevat zijn eigen energiebron (batterijen).De uitgangsaansluitingen
kunnenonderspanningstaanwanneerdeUPSnietopeenwisselstroomvoedingis
aangesloten.
:
Nooit batterijen in het vuur gooien. De batterijen kunnen ontploffen.
:
Nooitbatterijenopenenofbeschadigen.Vrijkomendelektrolytisschadelijk voorde
huid en ogen,en kan uiterst giftig zijn.
:
Uitsluitend het elektriciteitssnoer gebruiken dat bijdeze UPS wordt geleverd.Het
snoerisvolgensdespecificatiesvandeIEC(InternationalElectricalCode)bedraad.
Controleer of wandcontactdoos waarop de UPS wordt aangesloten,volgens deze
zelfde specificaties isbedraad teneinde schade aan uwapparatuur tevoorkomen.
Controleer of het wandcontactdoos voldoende isafgezeherd. Controleer of de
voedingsstekker goed in het stopcontact is gestoken. Gebruik uitsluitend een
enkelfasig geaard wandcontactdoos met randaarde.
:
Teneinde de kansop brand of elektrische schok te verminderen dient deze UPSin
een gebouw met temperatuur- en vochtigheidregeling te worden geïnstalleerd,
waargeengeleidendeverontreinigingenaanwezigzijn.Deomgevingstemperatuur
mag40
E
Cnietoverschrijden.Nietgebruikenindebuurtvanwaterof bijzeerhoge
vochtigheid (max. 95%).