Mitsubishi Electric Netcom 2 User manual

Mitsubishi
Netcom 2
User Manual
Version 3

01/05/2009 ver2 i
Table of Contents
1. What is a Netcom?.................................................................................................................................... 1
2. Who do I Contact For Technical Support?............................................................................................ 1
3. What are the System Requirements for Netcom?.................................................................................. 1
3.1 Operating System Requirements.......................................................................................................... 1
3.2 Web Browser Requirements................................................................................................................ 1
3.3 Special Requirements for Web Browsers ............................................................................................ 1
3.4 Special Requirements for Firewall Access .......................................................................................... 2
4 How do I Configure the Netcom?............................................................................................................. 2
4.1 Installing the Netcom Utilities............................................................................................................. 2
4.2 Configuring the Netcom ...................................................................................................................... 2
4.2.1 HyperTerminal Setup example .................................................................................................... 2
5 How do I Update the Netcom Firmware?................................................................................................ 3
6 How do I Install the Netcom?................................................................................................................... 5
7 Netcom Web Server................................................................................................................................... 5
7.1 Login Page........................................................................................................................................... 5
7.2 UPS Status Page .................................................................................................................................. 7
7.3 Identification Page............................................................................................................................... 8
7.4 Variables Page..................................................................................................................................... 9
7.5 View Events Page.............................................................................................................................. 10
7.6 UPS/Configuration Page.................................................................................................................... 11
7.7 UPS Nominal Values Page ................................................................................................................ 12
7.8 UPS Shutdown Setup Page................................................................................................................ 13
7.9 Network Setup Page .......................................................................................................................... 15
7.10 Setup/IP Configuration Page ........................................................................................................... 16
7.11 HTTP Setup Page ............................................................................................................................ 17
7.12 Setup/LDAP Servers Page............................................................................................................... 18
7.13 Setup SNMP Page............................................................................................................................ 19
7.14 SNMP Receivers Page..................................................................................................................... 20
7.15 Setup/Users Page............................................................................................................................. 21
7.16 Setup/Email Alerts Page.................................................................................................................. 22
7.17 Setup/Time Page.............................................................................................................................. 23
7.18 Syslog Servers Page......................................................................................................................... 24
7.19 Preferences Page.............................................................................................................................. 25
7.20 Restart Page..................................................................................................................................... 26
8 Remote Shutdown Agents....................................................................................................................... 27
8.1 Installing the Remote Shutdown Agent............................................................................................. 27
8.1.1 Windows.................................................................................................................................... 27
8.1.2 Linux.......................................................................................................................................... 27
8.1.3 HP-UX....................................................................................................................................... 28
8.1.4 Solaris ........................................................................................................................................ 28
8.1.5 AIX ............................................................................................................................................ 28
8.1.6 Netware...................................................................................................................................... 29
8.1.7 Mac OS X .................................................................................................................................. 29
8.2 Configuring the Remote Shutdown Agents from the Netcom........................................................... 30
9 Netcom Forwarder .................................................................................................................................. 30
9.1 Installing and Configuring the Forwarder Agent............................................................................... 30
9.2 Configuring the Netcom to send shutdown messages to the Forwarder Agent ................................. 30
9.3 Configuring the Forwarder Agent to Shut Down Remote Computers............................................... 31
9.4 Configuring the Remote Shutdown Agents to Receive Messages from the Forwarder Agent.......... 31
Appendix A: RJ45 to DE9 connection ......................................................................................................... 32
Appendix B: MIB file................................................................................................................................... 33

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1. What is a Netcom?
A Netcom is a standalone UPS peripheral used for UPS monitoring, event management,
SNMP interfacing, and critical event notification. It consists of a small computer with a serial
interface for connecting to and communicating with a UPS, and an Ethernet interface for
connecting to your local network. The Netcom has its own embedded web server to allow you to
monitor the status of the UPS using a Web browser. Event management is also configured and
performed on the Web Server. It supports the Simple Network Management Protocol (SNMP) for
integration with a Network Management System and Telnet for configuration.
You can configure the Netcom to perform appropriate actions when an event is detected
including email and remote computer shutdown. The included Remote shutdown agent runs on
one or more remote computers and communicates with the Netcom to allow remote shutdown of
up to 24 computers powered by the UPS. An optional component, the Netcom Forwarder, runs
on a remote computer to allow the Netcom to shut down additional computers.
2. Who do I Contact For Technical Support?
Contact the Technical
Support group for help configuring and using Netcom or any Mitsubishi UPS product
Phone [phone]
Fax [phone]
Email [e-mail]
Web http://www.meppi.com
3. What are the System Requirements for Netcom?
The Netcom runs as a standalone unit. It includes a 120-volt AC power source, and a
DE9 to RJ45 communications cable for connecting to the UPS. A standard network cable for
connecting to the local Ethernet network must be provided.
3.1 Operating System Requirements
The remote shutdown agents will run on the following operating systems:
Windows 2000
Windows 2003
Windows XP
Linux Red Hat 7.3, 8.0
Red Hat Enterprise 2.1 ES (update 5), 3.0 ES (update 4)
SLES 9.0
HP-UX 11.0, 11i v1, 11i v2
Sun Solaris 8
Novell Netware 6
IBM AIX 4.3, 5.2
Mac OS X
3.2 Web Browser Requirements
Supported web browsers include:
Internet Explorer 6.0 or higher
The Netcom requires Macromedia Flash 6.0 or higher.
3.3 Special Requirements for Web Browsers
In some instances, the caching on a Web Browser can cause the current page not to be
updated while navigating on the Netcom user interface. For example, while viewing the Event Log
Page you might click on the Variables menu option but still see the Event Log page. If this

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happens, follow the steps to correctly configure the caching for your Web Browser to reload each
page upon each visit. Below is the example procedure for Internet Explorer v6:
Open Internet Explorer and select the Tools menu option.
Select the Internet Options submenu.
Under the Temporary Internet files section, click the Settings button.
Click the Every visit to the page radio button.
Click the OK button.
Close the Internet Options dialog box.
3.4 Special Requirements for Firewall Access
Firewalls installed on the network must allow for the Netcom communication. Ensure that
the web server port and all SNMP ports are allowed. When Windows XP Service Pack 2 is
installed on a computer it will turn on the personal firewall. Below are the steps to open up the
web port for Netcom in Windows XP Firewall:
Select Start Menu >Control Panel.
Select Network Connections and right click on the connection that is being used.
Click on Properties and click the Advanced tab in the Properties dialogue.
Press the Settings... button to bring up the Firewall dialogue.
Go to the Exceptions tab and click the Add Port button.
For Name enter Netcom Web Port and for Port Number enter 80. Press the OK
button.
You now will be able to access the Netcom web port through the Windows XP Firewall.
4 How do I Configure the Netcom?
4.1 Installing the Netcom Utilities
The Netcom CD contains the following:
SNMP MIB
Netcom Quick Start Guide (PDF)
Netcom User Manual (PDF)
Netcom Utilities
Netcom Setup Utility
To install the Netcom Utilities or access any of the documents, place the Netcom CD in the CD
drive. The Netcom Utilities CD should automatically start. Follow the instructions provided on
your screen.
4.2 Configuring the Netcom
The initial network settings must be made by connecting the Netcom to a serial
communication program using the included configuration cable.
4.2.1 HyperTerminal Setup example
1. Connect the 9 pin connector to the PC and the 9 pin receptacle labeled “Serial RS232”
on the Netcom.
2. Open a HyperTerminal session by selecting (Installed location may vary)
Start >All Programs >Accessories > Communications > HyperTerminal.
3. Select an available communications port from the drop-down list.

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4. Select the following port settings:
Bits per second: 19200
Data bits: 8
Parity: None
Stop bits: 1
Flow Control: None
5. Cycle power from the Netcom by pulling out the power connector and reinserting.
6. Wait for >and type test, this must be done within five seconds. This will disable the
time out function and allow the IP address to be changed.
7. Type setup and enter.
8. The default IP address, IP mask, and IP gateway will be displayed.
9. Enter your IP address and press enter.
10. Enter your sub net mask and press enter.
11. Enter your IP gateway and press enter.
12. After the IP gateway is entered it will ask to save the changes, enter y.
13. System will now reboot and is ready for Internet connectivity.
5 How do I Update the Netcom Firmware?
Configuration Upgrade.
The upgrade will need to be performed on ALL Netcoms.
The Netcom firmware is uploaded on the unit before it is shipped, but this is only a base
version.
1. Open “SineticaTFTPclient.exe” on the Netcom CD.
2. In the 'File Settings' group select 'APPLICATION UPGRADE' from the 'File Transfer
Type' drop down list.
3. In the 'Download File Name' edit box select the name of the file, XX.XX.X.bin,
supplied on the Netcom 2 CD.
4. In the ‘TFTP Settings’ group enter the required IP address of the unit to be upgraded in
the ‘IP Address’ box.
5. Click the 'DOWNLOAD TO DEVICE' button. A blue task bar will flow from left to right
and data information will be displayed in the information box. When “connection closed”
appears the firmware installation will be complete.
6. The new configuration data will be written to the EEPROM in the Netcom2 unit

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7. If the Netcom is going to be communicating with a 2033A or 9700 the protocol will
have to be selected. This is done in the HyperTerminal session by typing ups m.
Figure 2 SineticaTFTPcliet.exe
The Netcom is ready to be connected to the UPS.

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6 How do I Install the Netcom?
The Netcom connects to the RS232 connector of the UPS. Please refer to the UPS
owner’s manual for the location.
** For the 9700 and 2033A UPS the special MIT RS232 connector kit must be used for
the connection between the UPS and the Netcom. This connection consists of the 25 pin
to 9 pin cable, a gender adapter and a network patch cable.
The DE9 to RJ45 cable is used to connect the Netcom to the UPS. The RJ45 connector is
inserted into the terminal identified as “UPS”. A network cable must be inserted into the
“Network” receptacle.
The Netcom requires a 120-volt AC power outlet that is UPS protected. If this is not
available an internal DC power supply can be purchased from Mitsubishi for the 9800,
2033G and 9900 series, all other UPS’s must use a external power supply. Please contact
your sales representative for full details.
7 Netcom Web Server
After completing the initial Netcom IP address assignment, software installation,
cable and Ethernet connections, and power connection, the Netcom will be ready to be
accessed.
7.1 Login Page
Figure 3 Login Page
The default password for the Netcom is:

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Username: admin
Password: admin
This Login Page shown in figure 3 is used for logging into the Netcom. The
default Username is admin, Password default is admin. This can be changed at the
Setup/users page along with several security options.

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7.2 UPS Status Page
Figure 4 UPS Status Page
Click on UPS in top right corner and UPS Status to view UPS input voltage,
output voltage and output load.

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7.3 Identification Page
Figure 5 Identification Page
Click on the Identification menu option to display the UPS serial number, UPS
serial number, contact name, contact email, contact phone number and battery
information. This information is input at the Agent Setup menu (see figure 8).