Primera Bravo II User manual

PTBurn™Network
Software
© 2005 All rights reserved.
030705-510869-(03)
Network Software
TM
PTBurn
DISC PUBLISHER
TM
USER’S MANUAL
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Notices:The information in this document is subject to change without notice.
NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. No liability is assumed for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or
use of this material. This document contains proprietary information that is
protected by copyright. All rights are reserved. No part of this document may
be photocopied, reproduced, or translated into another language without
priorwritten consent.
Trademark Acknowledgments: Windows® is a registered trademark of
Microsoft Corporation. All other trademarks are the property of their
respective owners.
Bravo™ and PTBurn™ are trademarks of Primera Technology, Inc.
Printing History
510869-030705
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iii
Table of Contents
Section 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
A. How PTBurn Network Software Works . . . . . . . . . . . . . . . . . . . 1
B. Note on Terms and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . 2
C. System Requirements (PTBurn Server) . . . . . . . . . . . . . . . . . . . . 2
D. System Requirements (PTBurn Client) . . . . . . . . . . . . . . . . . . . . 3
Section 2: Installation of PTBurn Server . . . . . . . . . . . . . . . . . . . . . . . . 4
A. Installation and Setup of PTBurn Server . . . . . . . . . . . . . . . . . . . 4
B. Running the PTBurn Server for the First Time . . . . . . . . . . . . . . 6
Section 3: Setting up the PTBurn Server. . . . . . . . . . . . . . . . . . . . . . . . . 8
A. PTBurn Server's Main Application Window. . . . . . . . . . . . . . . . 8
B. PTBurn Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B.1. Robotics Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
B.2. Administration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
B.3. Job Handling Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Section 4: Installation and Setup of the PTBurn Client Software . . . 19
A. Installing the PTBurn Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Running PTBurn Client For the First Time . . . . . . . . . . . . . . . . 21
Section 5: Using PTBurn Client to Submit a Job . . . . . . . . . . . . . . . . . 23
A. Job Type Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Sending a Data Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
C. Creating an Audio Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
D. Creating an Image Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
E. Creating a Print-Only Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
F. Opening a Saved Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
G. Using the 'Get Status' Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
H. Advanced Job Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Section 6: Using SureThing CD Labeler . . . . . . . . . . . . . . . . . . . . . . . . 48
A. Creating a Disc Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
B. Using Merge Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Section 7: Troubleshooting and Technical Support . . . . . . . . . . . . . . . 55
A. Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
B. Reinstalling PTBurn Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
C. Reinstalling PTBurn Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
D. Disabling the Autoplay on your Server Workstation . . . . . . . . 58
E. Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Introduction 1
Section 1: Introduction
THANK YOU…
…for purchasing PTBurn™ Network Software for your Disc
Publisher. This software will enable your Publisher to be
accessed by up to 5 users on your network, thus increasing your
productivity. PTBurn™ adds the power and flexibility to allow
multiple users to schedule record-and-print disc jobs, with the
ability to design labels right from their workstations.
A. HOW PTBURN NETWORK SOFTWARE WORKS
PTBurn Network Software consists of three unique applications,
PTBurn Server, PTBurn Client and SureThing CD Labeler.
PTBurn Server is a server application that runs on the PC
connected to your Disc Publisher. This application must be
running for the Publisher to accept jobs over the network. The
PTBurn Server creates a 'PTBurnJobs Shared Folder' upon
installation. This folder is a shared directory that acts as a
collecting point for jobs sent from around the network. The
PTBurn Server Software will constantly monitor the PTBurnJobs
Shared Folder for job requests, and then queue submitted jobs
for processing. The PTBurn Server is able to prioritize jobs, and
will keep a log and status file on all activity in the server.
PTBurn Client runs on up to 5 workstations. Additional user
licenses are available from Primera Technology. The PTBurn
Client is a simple, wizard-like interface that allows a user to
easily and quickly create several different types of recording
jobs. PTBurn Client also provides real-time status to the user
allowing them instant access to the status of the jobs that are
being processed.
Once a job is submitted using PTBurn Client, the files to be
recorded and the print file to be used to label the discs are
temporarily copied over to the PTBurnJobs Shared Folder. A job
request is also submitted at that time. The PTBurn Server reads
in the job request, records and prints the discs to fulfill the job,
and moves on to the next job in queue.
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2 Introduction
SureThing CD Labeler is a powerful yet easy-to-use application
for creating the image to be printed on your disc jobs.
SureThing is set up in an easy step-by-step wizard allowing
even users with little or no background in graphic design to
create fast, professional looking labels. SureThing also has a
powerful merge tool built in to allow for the automated
insertion of serialized numbers, dates, merge fields from
databases and even unique images.
These three applications combine to create a network software
package that will allow users to create discs over the network as
simply as using an office printer or copier.
B. NOTE ON TERMS AND CONVENTIONS:
From this point forward, the following terms and conventions
will apply:
The Disc Publisher will be abbreviated simply as the Publisher.
Optical discs, such as CD-Rs, CD-RWs, DVD-Rs and more are all
referred to as CDs or discs. Please note that in order to copy
and record DVDs, you need to have purchased the DVD-R
version of the Publisher.
C. SYSTEM REQUIREMENTS (PTBURN SERVER):
•1 GHz genuine Pentium III/IV CPU or better
•Windows 2000 or XP Professional
•512 MB SDRAM or greater
•Available IEEE 1394 FireWire® port (Bravo Only)
•Available USB 1.1/2.0 port (2.0 is required for BravoPro
and Bravo II)
•Free hard drive space of at least 40 GB for CD jobs; if using
DVD, at least 80 GB of space is recommended
•10/100 Ethernet Connection
•Windows XP, service pack1 or Windows 2000, service pack3
•An administrator equivalent account logged into the PC
•A PC dedicated to the server function with the above specs
will provide best duplication results.
•Networking requirements: clients and servers must be
members of the same Windows Domain.
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Introduction 3
D. SYSTEM REQUIREMENTS (PTBURN CLIENT):
•750 MHz Pentium III/IV CPU or better
•Windows 2000 or XP Professional
•512 MB SDRAM
•Free hard drive space of at least 10 GB or better
•10/100 Ethernet Connection
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4 Installation of PTBurn Server
Section 2: Installation of PTBurn
Server
This software is installed in two components, PTBurn Server and
PTBurn Client. PTBurn Server is the server software for the
Publisher and should be installed on the host PC connected to
your Publisher. You will need to install PTBurn Server prior to
installing PTBurn Client. A third application, SureThing CD
Labeler is also found on the installation disc and can be installed
on any workstation that will be using the Publisher.
Make sure the following criteria are met prior to installing
PTBurn Server:
1. You have a Publisher properly installed and working on
this workstation (per the Publisher User's Manual).
2. This workstation meets the System Requirement for
PTBurn Server (listed on Page 2).
3. Autoplay is Disabled (described on Page 57).
4. You have Administrator Rights on this PC.
If all of these statements are true, you can now install the
PTBurn Server on your PC.
A. INSTALLATION AND SETUP OF PTBURN SERVER
As mentioned above, PTBurn Server is the server application
and must be installed on the PC to which the Publisher is
connected. Make certain this PC is networked and accessible to
all who will be using the Publisher to publish discs, and verify
the Publisher is connected and properly functioning. You must
have Administrator Rights on this PC to install this software
properly. Make certain this PC is running Windows 2000 or
XP Professional.
Install PTBurn Server software as follows:
a. DO NOT remove or uninstall the Publisher software
applications.
b. Close down all other software applications.
c. Insert the included CD into your computer's CD-ROM
drive.
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Installation of PTBurn Server 5
d. After a moment, the installer should automatically launch.
If not, right-click the Start button, then select Explore from
the pop-up menu, then double-click on the icon for the
CD-ROM drive containing your PTBurn Installer CD.
e. From the Installer, Click the Install PTBurn™
Server button.
This will open the PTBurn Server Install Menu
Click on the Next> button to start the install process.
After installing server you will now see this screen:
Click Next to continue. You will now be guided through the
installation of the SureThing CD Labeler Software. Once
complete, close the SureThing Installer and return the PTBurn
Master Installer.
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6 Installation of PTBurn Server
You will now be prompted to reboot your system.
Click the Restart button to reboot your computer. You MUST
reboot prior to launching the PTBurn Server Application.
B. RUNNING PTBURN SERVER FOR THE FIRST TIME
Launch PTBurn Server by clicking Start> Programs> PTBurn
Server. When launching the PTBurn Server for the first time,
you will be prompted to select a 'PTBurnJobs' Shared folder.
You can use the default location shown, or click Browse to find
another directory. This folder is where files will be temporarily
copied while jobs are queued for processing. Once a job has
finished, these files will be deleted. Keeping that in mind, you
will want to make sure you are creating this folder on a drive
with enough hard drive space to hold several jobs while they are
awaiting completion. We recommend 40 GB for those only
making CDs, 80GB for DVDs. Once the folder has been selected,
click OK. The PTBurn Server Software will automatically make
the folder shared, granting full access to all users. The PTBurn
Server will also create 2 sub folders, Log and Status. Log will
contain a text file that constantly updates with a record of all
events on this server. Status also contains a constantly updated
text file that records the status of the server and jobs submitted
for processing.
It is important to note that PTBurn Server will not function
properly unless it has a valid PTBurnJobs Shared folder. The
folder must be shared with full access to all users, and must
contain subdirectories named Log and Status.
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Installation of PTBurn Server 7
After clicking OK, you will see the following alert the first time
PTBurn Server is launched:
Until you call to activate the PTBurn Server, you will only have
1 of the allowed 5 Clients available. Activating the additional
clients is covered in Section 3 - B. Administration. Click OK to
open the PTBurn Server Main Application Window. The next
section will guide you through the use and administration of the
PTBurn Server Software.
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8 Setting up the PTBurn Server
Section 3: Setting up the PTBurn
Server
This section will guide you through the PTBurn Server software
and it configuration.
A. PTBURN SERVER'S MAIN APPLICATION WINDOW
Launch PTBurn Server by clicking Start> Programs> PTBurn
Server. If you see an Available Client Alert, click OK to open the
software. You will see the Server Main Application Window.
This window is where the current status of the server and the
jobs that have been submitted for completion.
Drive Status shows the progress of recording of the current disc.
Pause Job will pause the server after the current disc has been
completed.
Abort Job will abort the current job.
Waiting Job Queue displays all jobs that have been submitted to
the Server. The widow also displays the number of discs
requested with the job, priority set in the client, and the Client
who submitted the job to the server.
Waiting Job
Queue
Drive Status
Pause Button
Abort Button
Settings ButtonOpen Log Button
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Setting up the PTBurn Server 9
Press the Open Log button to open the log file and display a
record of all events. This log is very useful in spotting any
recording errors and also allows you to track jobs that have been
sent to the server.
B. PTBURN SERVER SETTINGS
From the Main Application Window, click the Settings button to
open the Settings Window. These settings will govern how the
Server will handle the disc jobs that have been submitted by
clients. Note that this window will not be available while the server
is completing queued jobs. Once the server is idle, the Settings
window will be available.
Settings Window
Robotics
Administration
Job Handling
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10 Setting up the PTBurn Server
The PTBurn Settings Window can be broken down into three
groups, Robotics, Administration and Job Handling. These
sections are discussed below.
B.1. Robotics Settings
The Robotics Settings are controls that allow the Administrator
to test the robotics of the Publisher and to configure how discs
will be delivered.
Robotics Settings
Under Robotics you will see two buttons, Options and
Movements Test. Press the Options button to open the
Options/Services window. This window contains some
settings for the server allowing you to control how the Publisher
creates discs.
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Setting up the PTBurn Server 11
In this window you will have the following options:
Enable Kiosk Mode will allow your server to operate in Kiosk
Mode. Kiosk Mode allows the Publisher to use both bins as
input doubling the capacity of the Publisher. The finished discs
will be ejected out the front of the unit. An optional Kiosk Kit
containing an output bin for the front reject area of the Publisher
is available from Primera.
Print "Reject" will cause rejected discs to be printed with the
word "Reject" instead of the graphic selected for the job. This is
useful in Kiosk Mode since all discs are deposited out the front
of the unit. If this mode is disabled the reject discs will contain
no printing whatsoever.
Record and Print Simultaneously allows the Publisher to start
recording a new disc while printing a disc from the previous
round. This will greatly increase the throughput of the
Publisher, but will also use more system resources.
Minimize Printing Dialog will suppress the printing dialog that
would otherwise be displayed during the printing of jobs. If this
feature is disabled, a dialog box showing the amount of
remaining ink and printing status will be pop up every time a
disc job is printing.
It is a good idea after a clean install to make certain the Server is
communicating properly with the Publisher. In the Options/
Services window you will see an option for the USB Port
currently used to connect the Publisher to your system. You will
also see a Check Communications button. Select the proper
port, then press the Check Communications button to see if the
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12 Setting up the PTBurn Server
Publisher is attached properly and being seen by the server. You
should see the following message:
If you do not see this message, close the server software and
check the Publisher connection. Make certain the Publisher has
been installed properly on this system. Consult the Publisher's
User's Manual for troubleshooting tips on this Click OK to
return to the Options/Services Window. You can also test the
robotics of the Publisher by clicking the Movements Test button.
Pressing this button will open the Duplicator Movements
window.
In this window you will be able to reset the Robotics by pressing
the Reset Robotics button. This will clear the commands from
the internal memory and reset its processor. You can also
perform a test of the Publisher by selecting a number of discs
and clicking the Start Test button. This will cause the Publisher
to load discs, one at a time, from the input bin into the recorder,
then to the printer, and finally to the output. Click Exit to return
to the Options/Services window.
In to the Options/Services Window you will also see a button
that launches the SureThing CD labeler and will allow you to
create a disc design. If you use this, make certain you close
SureThing. It is very important that you do not have SureThing
running on the server while it is accepting jobs. If SureThing is
running when the server attempts to print, the job will fail.
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Setting up the PTBurn Server 13
B.2. Administration Settings
The Administration Settings will allow the Administrator to
choose the shared folder for job queuing and administrate the
clients allowed to submit jobs to the server.
Administrator Settings
Click the Admin Utilities to access and administer licenses and
clients for the PTBurn Server Software.
The way the Administrator Utility works is available clients will
be automatically added to the Clients In Use… list on a first-
come-first-serve basis until the number of available clients has
been used. As mentioned in the Install instructions, the PTBurn
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14 Setting up the PTBurn Server
Software will come with 1 client active prior to unlocking the
4 users included with your purchase price.
Unlock additional Clients as follows:
Click the Generate Key button.
Jot down the key as shown or highlight and press Ctrl+C to
copy it to the clipboard. This key will need to be presented to
Primera Technology to redeem your 4 additional users.
Call Primera Technology's Supply department at 800-797-2772
with this key and the serial number on your software box.
A representative will then provide you with a License Key to
unlock the users. Additional users can be added in the same
manner.
Once you have received the License Key from a Primera
Technology Supply Sales Representative, click the Enter New
License Key button and enter the key in the area provided.
Click Submit when finished.
The generated key and license key produced as described above
are hardware specific to a given server. If you move the server
software to another PC you will need to repeat the unlocking
procedure with Primera Technology with the new generated key.
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Setting up the PTBurn Server 15
Once you have unlocked the users, you can administer which
users will have access to the server.
In the Administrator Utilities Window, you will see Available
Clients listed on the left, and Clients In Use listed on the right.
As mentioned earlier, the Clients in use will be automatically
assigned in a first-come-first-serve basis as jobs from these
clients are submitted to the Server. If an administrator is
running short on licenses, a Client can be removed by simply
highlighting the client in the Client In Use window and pressing
the <Remove button and an alternative client can then be
selected from the Available Client Window and added by
clicking the Add> button.
Click the Setup Admin Notifications… button to access the user
list for your network and select the workstation that you would
like to receive Administrator Messaging. Administrator
Messaging sends notifications of any error that requires
Administrator attention such as 'out of disc' and 'out of ink'
errors.
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16 Setting up the PTBurn Server
In the Admin Notifications window you will see a check box to
allow you to enable or disable the Admin Notifications and you
will see a drop down list allowing you to select the workstation
that will receive these messages.
B.3. Job Handling Settings
This section identifies how the Server will handle queued jobs
and report their status.
Job Handling Settings
The Complete all copies… setting will allow you to decide
whether failed discs will be counted towards completing a
requested job. For instance, a client requests 5 copies in a job
request. When the server processes the job, 4 discs are
successful, and 1 fails. If this option is disabled, the job will
be completed as is, with 4 good discs and 1 failure. If this is
enabled, the server will record another disc to complete the
job request.
How Long before lower priority jobs get 'Promoted' will
identify jobs that have been waiting for a set time and change
the priority to allow them to be completed faster. Priority is set
in the client application (see Section 5G. Using PTBurn Client's
'Get Status' Window) and assigned a number from 0 to 5
(0 being the highest, 5 being the lowest) allowing certain jobs
to be able to skip ahead in the queue if they are more urgent.
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