Progress Lifeline Reach IP User manual

Reach IP
Alarm Unit
Self-Installation Instructions
Please find enclosed your Reach IP Unit and Touch 2 Pendant.
All the equipment is ready to use (see below) and will be active by following the
instructions overleaf.
Progress Lifeline
Website: www.progresslifeline.org.uk Phone: [phone]
Supplied in the box
Reach IP Unit
AC Adapter with UK & EU plugs Stand
Connector Cover
Screw for
Stand/Cover
Touch 2 Pendant & Wearing Options

Reach IP
Alarm Unit
Self-Installation Instructions
Setting-up the Reach IP Unit
Plug the AC Adapter Lead into
the Reach IP unit Supply port.
(Dependent upon your provider the
AC Adapter and lead may already be
attached to your unit).
Switch on the alarm by holding the
black power button for 1 second
until all lights flash.
Place the alarm close to where you
will be sitting during the day and plug
into an available power socket.
Test your Touch 2 Pendant from the
furthest points in your home.
Making an Alarm Call from the Reach IP Unit
Press the large red button on the front of the unit and it will announce
“Calling for help - please wait” and the alarm call will be made.
1
3
2
4
Supply Port
Power
button
The status light will
be green and then go
out once the unit has
a signal. This may
take up to 1 minute.
Simply press the Touch 2
Pendant button once.
The button will FLASH RED
(( )) for several seconds to
confirm a call is being made.
The Alarm Unit will announce “Calling for
help - please wait” and you will be connected
to Progress Lifeline’s alarm response centre
who will confirm you are all operational.
Progress Lifeline
Website: www.progresslifeline.org.uk Phone: [phone]
Progress Lifeline is part of Progress Housing Association Limited, a registered society under the Co-operative and Community Benefit Societies Act 2014.
Progress Housing Association Limited is also regulated by the Regulator of Social Housing. Registered with the Financial Conduct Authority number 27792R.
All companies are registered in England and Wales. VAT registration number: 712663546. Registered Office: Sumner House, 21 King Street, Leyland,
Lancashire, PR25 2LW.