ProMinent DULCOLEVEL User manual

DULCOLEVEL
Radar Level Sensor North America
www.prominent.com
Original Operating Instructions
Radar Level Sensor DULCOLEVEL..................................2
Sonde de Contrôle de Niveau Radar DULCOLEVEL...... 19
EN | FR

2
EN
Content
For safe operation, observe the information in the
"Safety" chapter and the handling instructions in these
operating instructions.
Personnel Requirements
All work or actions on the device should only be carried
out by qualified, trained personnel. The personnel must
meet the following requirements:
Personnel has been authorized by the manufacturer.
Personnel is familiar with national regulations.
The operating instructions have been read and un-
derstood.
Intended Use
The Radar Level Sensor DULCOLEVEL is intended for
commercial and industrial measurement of all types of
process chemicals and liquids in plastic tanks using
radar technology. The measurement is made from the
outside vertically to the medium with a maximum permis-
sible deviation of +/- 4°.
The sensor is not approved for use in hazardous areas,
for flammable or radioactive liquids. The sensor is not
intended for outdoor use.
Content
Safety.....................................................................2
Scope of Delivery....................................................4
Technical Data........................................................5
DULCONNEX Blue App..........................................6
Overview ................................................................6
Function .................................................................7
Application Options ................................................8
LED Status .............................................................9
Mounting..............................................................10
Electrical Installation .............................................11
Initial Startup ........................................................12
Configuration........................................................14
Operation .............................................................15
Cleaning & Maintenance.......................................15
Troubleshooting....................................................16
ISED and FCC......................................................17
Safety

3EN
Safety
Repairing
The sensor must not be opened.
Follow the instructions in the troubleshooting chapter.
If repair is necessary, contact ProMinent service.
Notes on Radar Frequencies
Observe the national and regional regulations for the use
of radar frequencies.
The sensor is certified according to FCC/IC. Further infor-
mation can be found on the nameplate, see page 7.
Disposal
This device is marked in accordance with the
European Directive 2012/19/EU on waste
electronic and electronic equipment (WEEE).
The directive provides the framework for valid
take-back and recycling of waste equipment.
The sensor is made of recyclable materials. Therefore,
take it to a specialized recycling company for disposal.
Observe the applicable national and regional regulations.
Foreseeable Misapplication
Only use the sensor in accordance with its intended use.
Application-specific hazards may occur if used improperly.
General Safety instructions
The sensor corresponds to the state of the art in com-
pliance with the usual regulations and guidelines. It may
only be operated in a technically perfect and operational-
ly safe condition.
When used with a pump, additionally observe the safety
instructions in the original operating instructions of the
pump.
For use in a plant:
If the radar sensor is integrated in a plant where a rest-
oration of the power supply after failure or a disturbance
of the power supply may lead to dangerous situations, a
device shall be provided in the plant to prevent this.
Modifications to the Device
Unauthorized conversions or modifications are expressly
prohibited and can lead to inforeseeable dangers.
For safety reasons, only the accessories specified by
the manufacturer may be used.
If modifications are necessary, contact ProMinent
service, see "Troubleshooting" on page 16.

4
EN 4
Check the scope of delivery:
Sensor
Plug-in power supply (part no.
1121352) or PLC connection cable
(part no. 1022537)
Optional accessories e.g. mounting
plate (part no. 1119041)
Documentation
Optional accessories for your sensor can
be found in the ProMinent WebShop* or
ordered from your local sales person.
Screws for the mounting holes are not
included in the scope of delivery.
Use screws with a diameter ≤5mm or
≤M5.
* The WebShop is only available in selected
countries. Please check your local ProMinent
website to see if there is one available in your
country.
Scope of Delivery
Operating
Instruction

5EN
Technical Data
Maximum angle +/- 4°
Measuring range 0.1-15 m
Measurement accuracy +/- 5 mm
Electrical connection 18-30 VDC
1.8 Wmax 0.1 A
Note: Power is supplied via a 100-240 V plug-in power supply unit (24 V
supply voltage) or via the PLC (24 V DC voltage SELV)
Degree of protection Protection against contact and moisture in accordance with IP 66
(EN 60529) and NEMA-4X/indoor (NEMA 250) if powercable or 0/4-20mA
cable is connected properly.
Degree of pollution 2
Power supply Overvoltage category II
Height max. 2,000 m (ASL)
Ambient humidity max. 95 %
Temperatures
Storage temperature -10 °C to +50 °C
Environmental temperature -10 °C to +45 °C
Note: The sensor is not intended for outdoor use.
Operational temperature +1 °C to 45 °C
Signal mA output 0/4-20 mA galvanically isolated, max. load 450 Ω.
Range adjustable via Bluetooth® with DULCONNEX Blue app.

6
EN
1 Power connection
Alternatively connection cable to PLC.
2 Radar sensor
3 Alignment bracket for mounting with strap
4 Status LED
5 Nameplate
6 Mounting holes (e. g. for mounting with plate)
DULCONNEX Blue App Overview
4
6
2
5
1
3
About the App
When you open the app, the dash-
board appears. At the bottom of the
screen you will find the most import-
ant sections:
Devices
Overview of connected and pai-
red devices
Configuration
Archive and management of diffe-
rent configurations
Menu
General settings for the app
Download the DULCONNEX Blue App
to configure the sensor via smartphone
or tablet.
Only for ProMinent devices with
Bluetooth®option.

7EN
Nameplate
The nameplate contains the most important data for
identification and use of the sensor.
Overview
ProMinent GmbH
Im Schuhmachergewann 5-11
69123 Heidelberg, Germany
Mat.No. 1120573
Ser.No.
MD:
FCC ID: 2BBPH-1120573
IC: 30005-1120573
Contains FCC ID: QOQ-GM210P
Contains IC: 5123A-GM210P
e. g. 20220808234
e. g. 07/2022
Type
El. connection
Measuring range
IP66
DulcoLevel
18 - 30 V
1.8 Wmax 0.1 A
0.1 - 15m
!
Function
The level sensor DULCOLEVEL is a radar sensor for
level measurement of all types of liquids in plastic
tanks and IBC storage tanks:
Measures the distance between the sensor and
the surface of the liquid.
Contactless measurement through the plastic wall
of the tank.
Suitable for all ProMinent plastic storage tanks as
well as plastic tanks from other suppliers.
Configure the sensor by using the DULCONNEX
Blue App.
Notice: Use of a Mixer
When using a mixer, the height of the liquid level may
change. This can lead to incorrect measurement
results. An even liquid level is required for a reliable
measurement result. Select the measuring point out-
side the flow if possible.
Notice: You need the last 4 digits of the serial number
(Ser.No. on the nameplate) to connect the sensor with
the DULCONNEX Blue App (see Initial Start-up).
In the example shown, this corresponds to the digits
"8234".
Notice: The QR code on the nameplate is for
ProMinent internal purposes only.
The device meets the requirements for electrical safety
according to EN 61010-1. The device meets the require-
ments of the Radio Equipment Directive 2014/53/EU and
the RoHS Directive 2011/65/EU and is CE marked.

8
EN
Application Options
Fieldbus
0/4-20 mA
The sensor can be used in different
constellations. You always need the
DULCONNEX Blue App for setup,
configuration and operation.
2. Data transfer through pump with
PLC (Fieldbus)*. Connecting sensor and
pump with app.
3. Direct data transfer to PLC through
0/4-20 mA. Configuration through app.
1. Data transfer through pump with
DULCONNEX* (optional). Connecting
sensor and pump with app.
* For information on the connection pump to DULCONNEX or PLC, please refer to the operating instructions of the pump.
Notice: For the
wiring diagram see
"Electrical Installa-
tion" on page 11.

9EN
LED Status
LED Signal Meaning
LED flashes blue at intervals of 1 s. Sensor is ready to be paired.
LED lights blue continuously. Sensor is coupled with pump.
LED flashes blue 2 times per second. Sensor identification was triggered in the app.
Sensor is paired with the app, not with the pump.
LED lights green continuously. The level is in allowed range above low volume and below
maximum volume.
LED lights yellow continuously. The level is either below low volume or above maximum volume.
LED lights red continuously. The level is either below empty tank setting or above overfill setting.
LED flashes alternately blue and red. Update in progress.
LED flashes permanently red. Error. Observe the notes in the app and the "Troubleshooting"
chapter.

2 m
≥ 20 cm
10
EN
Observe the following mounting instructions:
Tilting the sensor can lead to measurement errors.
Always mount the sensor horizontally.
Secure the sensor against movement. Also ensure
that the tank is standing securely.
Make sure that the tank surface and the sensor bot-
tom are clean.
The tank must be easily accessible (min. 80 cm
around the tank).
Mount Sensor
You can mount the sensor with the mounting plate,
straps or your own fixtures.
Mounting
Notice: Mount sensor horizontal to tank with a maxi-
mum incline of +/- 4°.
Mount Sensor with Mounting Plate
To attach the sensor to the plate, screw the sensor to the
mounting holes provided on both sides using a screw
with a diameter ≤5mm or ≤M5.
As an alternative to the mounting plate, you can also use
other equipment.
Never drill through the tank! Liquids can leak out.