Qimova Chair User manual

Version 1.11 | Feb 2014
Qimova Chair
Manual driven
User manual

User manual | Qimova chair
Page 2 of 43 | Version 1.11
Qimova a/s
All rights reserved.
The information provided herein may not be reproduced and/or published in any form
without the prior written authorization of Qimova a/s.
This information is valid for the Qimova wheelchair in its standard version.
Due to continuous development and improvements Qimova a/s reserves the right to
changes and modifications.
Qimova a/s cannot be held liable for possible errors in the information or the
consequences hereof. Qimova a/s does not accept any liability for loss resulting from work
made by third parties.

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Table of contents
1Introduction...............................................................................................5
1.1 General information.....................................................................................................5
1.2 Definitions....................................................................................................................5
1.3 Service and technical support......................................................................................5
1.4 Declaration of Conformity ...........................................................................................6
1.5 Approvals .....................................................................................................................6
1.6 Warranty ......................................................................................................................7
1.7 Liability ........................................................................................................................8
1.8 Safety and misuse warnings ........................................................................................9
2General description .................................................................................10
2.1 Qimova design ...........................................................................................................10
2.1.1 The Qimova chair concept...................................................................................10
2.1.2 The seating system .............................................................................................. 10
2.2 Overview manual wheelchair .....................................................................................11
Basic features ..................................................................................................................... 12
2.3 Alternative features ................................................................................................... 12
3The control system................................................................................... 13
4Operating instructions............................................................................. 16
4.1 Seating system ........................................................................................................... 16
4.2 Anti-tip/step tube...................................................................................................... 16
4.3 Seating system ........................................................................................................... 17
4.3.1 Backrest adjustment ........................................................................................... 17
4.3.2 Seat adjustment .................................................................................................. 19
4.4 Armrests ................................................................................................................... 20
4.5 Leg rests..................................................................................................................... 21
4.5.1 Elevating leg rests ............................................................................................... 21
Elevating manually operated leg rest............................................................................. 21
Elevating electrically operated leg rest ..........................................................................22
4.5.2 Folding up the footplates....................................................................................22
4.5.3 Turning the leg rests to one side ........................................................................23
4.5.4 Removing/attaching the leg rests.......................................................................24
5Adjustment of the chair............................................................................25
5.1 Height adjustment .....................................................................................................25
5.2 Centre of gravity ........................................................................................................25
5.3 Seat depth ..................................................................................................................25
5.4 Seat width ..................................................................................................................25
5.5 Leg rests .....................................................................................................................26
5.6 Armrests ....................................................................................................................27
5.7 Brakes ....................................................................................................................... 28
5.8 Tools for adjustment and replacement.................................................................... 30
6Transfer of user ....................................................................................... 31
6.1 Transferring the user manually................................................................................. 31
6.2 Transferring the user using an aid............................................................................32
7Passing obstacles .....................................................................................33
7.1 Kerbs ..........................................................................................................................33
7.2 Ramps ........................................................................................................................33
7.3 Steps and steep terrain ..............................................................................................33

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8Accessories ............................................................................................. 34
8.1 Headrest .................................................................................................................... 34
8.1.1 Headrest adjustment .......................................................................................... 34
9Safety during transit................................................................................ 35
9.1 Belt restraints ............................................................................................................ 36
9.2 Vehicle clamping system .......................................................................................... 37
9.3 Packing for shipment or storage............................................................................... 38
10 Cleaning and maintenance..................................................................... 39
10.1 Protective cover/incontinence cover....................................................................... 39
10.2 Washing instructions for upholstery ...................................................................... 39
10.3 Maintaining the wheels........................................................................................... 39
10.4 Disposal...................................................................................................................40
11 Technical Data........................................................................................ 41
11.1 Identification.............................................................................................................41
11.2 Standards ..................................................................................................................41
11.3 Disclosure information (ISO) .................................................................................. 42
11.4 Electrical installation............................................................................................... 42
12 About Qimova ........................................................................................ 43

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1Introduction
1.1 General information
Congratulations on the purchase of your new Qimova chair. We hope it makes your daily
life easier and more comfortable for many years to come.
Qimova chairs are bespoke wheelchairs developed using a unique modular system. This
enables a precision fit for the user that is also easy to operate.
This manual has been written to explain the many features and benefits to users and
caregivers and to help you get the most out of your chair.
As well as detailed descriptions of a number of the chair’s functions, this manual also
provides hints on the best way to use the chair and advice on cleaning and maintenance.
Should you have any other questions concerning the chair, extra equipment or individual
adjustment, you are always welcome to contact your local dealer or visit our website
www.qimova.com.
1.2 Definitions
In this manual the following terms and definitions are used:
Product: Manual or electric wheelchair manufactured and delivered by Qimova.
Customer: The person who directly obtains a product from Qimova.
Dealer: The person who delivers a product obtained from Qimova to customers or
third parties.
User: The person who uses a product manufactured by Qimova.
1.3 Service and technical support
For information about specific mechanical adjustments and settings, programming of the
control system, maintenance, spare parts or repair work, please contact your local dealer.
When contacting your dealer please supply the information from the identification label of
the product.

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Identification label
On all variants of the Qimova
Wheelchair the identification label is
positioned on the horizontal crossbar
of the frame underneath the seating
system. The label is positioned on the
side facing the castors.
Identification label
A. Model
B. Production year
C. Serial number, identification
D. Use area / Type class
E. Maximum user load
Figure 1
Your authorised local dealer is trained to carry out any necessary maintenance.
The spare parts list with the matching item numbers and drawings is available at your local
dealer. You can also find the information on the website www.qimova.com.
1.4 Declaration of Conformity
Qimova a/s as manufacturer with sole responsibility declares that the wheelchair conforms
to the requirements of the European Directive for Medical Products 93/42/EEC.
The CE marking is placed on the identification label (Figure 1 above).
1.5 Approvals
Development, construction and design of this product fully meet the requirements
regarding technical safety laid down on the following standards:

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Application
EN 12182:
2002
Power and manual
wheelchairs
Technical aids for disabled persons
“General Requirements and Test Methods”
EN 12183:
2002
Manual wheelchairs
Manually propelled wheelchairs
“Requirements and Methods of Testing”
ISO 7176-8
Power and manual
wheelchairs
Requirements and test method for static,
impact and fatigue strength
ISO 7176-16
Power and manual
wheelchairs
Requirements of resistance to fire.
ISO 7176-19:
2008
Power and manual
wheelchairs
Crash test
Wheeled mobility devices for use in motor
vehicles
EN 12184:
2002
Power and manual
wheelchairs
EMC (Electro Magnetic Compatibility). (Chairs
with electrically operated tilt/recline/leg rests
only).
1.6 Warranty
Irrespective of what is determined concerning warranty conditions applicable to the
Product, in all cases the following applies with regard to the warranty:
1. Except insofar as described otherwise Qimova guarantees the Product for its
suitability for the purpose for which the Product is intended - all of these points as
described in this manual - and for the quality of the material of which the Product is
made and the manner in which the Product is manufactured.
2. Repairs or replacement of parts of the Product that may be necessary as a result of
faults that are based on qualitatively faulty material or manufacturing errors will be
executed free of charge, as long as such faults occurred within one (1) year after the
date of delivery of the Product to the Customer. The parts to be replaced must be
shipped postage-paid to Qimova. Disassembly or assembly of these parts is at the
expense of the Customer. Therefore the following cases are not eligible for free
repair or replacement as described above:
Repair or replacement that is necessary in connection with faults that arise
one (1) year after the date of delivery of the Product to the Customer;
Repair or replacement that is required in connection with faults due to
improper or careless use of the Product or that are based on the Product
being used for another purpose than the one for which it is intended, in
which regard it applies that if the Customer is a Dealer, this Dealer will
indemnify Qimova against possible claims from Users or other third parties
for faults based on an incorrect or careless use of the Product;

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Parts that are subject to wear and the need for repair, or replacement of the
parts as the actual consequence of normal wear.
3. Irrespective of what is stipulated under 2, it applies as far as an electric Product is
concerned that with regard to the battery that forms part of the Product warranty, it
is only given in cases of faults or non-functioning of the battery that are
demonstrably the direct consequence of material or manufacturing errors. A fault or
non-functioning of the battery as a result of normal wear is not covered by the
warranty as meant in these warranty stipulations. Similarly not covered by the
warranty are faults or non-functioning that are the consequence of improper or
unprofessional use of the Product or the battery that is part of the Product,
including the incorrect charging of the battery and the failure to carry out timely
and good maintenance, in which context it also applies that if the Customer is a
Dealer, this Dealer will indemnify Qimova against possible claims from Users or
other third parties that are based on the above mentioned improper or
unprofessional use of the Product or the battery that is part of the Product.
4. The warranty conditions as mentioned in the above stipulations become null and
void in all cases if:
The guidelines from Qimova for the maintenance of the Product are not, or
insufficiently, followed;
A necessary repair or replacement of parts is based on neglect, damage or
abuse of the Product or a use of the Product for another purpose than the one
for which it was intended;
Parts of the Product are replaced by parts of another origin than those which
Qimova uses and/or parts of the Product are replaced without the permission
of Qimova.
5. The warranties as mentioned in stipulations 1 through 3 also become null and void
if what is involved is re-used by a new user within the warranty period and that such
re-use necessitates adaptations to the product and those adaptations are carried out
without the instructions and/or at the order of Qimova.
6. To retain rights under the above delineated warranties the Customer must, in case
of damage or other calamities, as soon as possible contact Qimova and inform them
as fully as possible. The possibility of taking recourse to the above-mentioned
warranty conditions becomes null and void for the Customer in any case after 20
workdays after the claim situation or the calamity arises that was the reason for the
recourse to the guarantee.
7. The replacement of a part or the repair or the reconditioning of the Product within a
current warranty period does not extend the warranty period.
8. Qimova gives no warranty on repairs to or reconditioning of the Product carried out
other than under order of and/or at the instructions of Qimova. If repairs and/or
reconditioning are executed by or on behalf of a Customer, the Customer
indemnifies Qimova with respect to the claims of third parties who result, in the
broadest sense of the word, from such repairs or reconditioning.
1.7 Liability
Irrespective of what is determined regarding liability in the general conditions applicable
to the Product, with regard to liability in any case the following applies:

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1. Qimova shall only be liable for direct damage on goods or for death and personal
injury to any person caused by a defect in Qimova’s Products, to the extent such
liability arises as a result of mandatory statutory provisions on product liability.
2. Qimova shall in no event be liable for any indirect, punitive or consequential
damage, including but not limited to lost profits and damages resulting from loss of
the use of the Product arising out of or connected with the use of the Product.
Defects mean design defects, manufacturing defects, and defects in marketing.
1.8 Safety and misuse warnings
Qimova a/s accepts no liability whatsoever for damage or injury caused by the failure to
adhere to the safety guidelines and instructions or due to carelessness in using and
cleaning the Product.
Modifications to the wheelchair or any part of it are not covered by the warranty and are
therefore not recommended.
Signs, symbols and instructions on the wheelchair comprise part of its safety facilities.
They must never be covered or removed and must be legible throughout the lifespan of the
wheelchair.
Although the wheelchair has been tested according to the EMC requirements it is
recommended that the electric wheelchair is switched off when mobile phones are used in
vicinity of an electric wheelchair with special electronic adaptations.
To avoid potentially dangerous situations such as tipping, it is necessary that you become
familiar with your new wheelchair on level ground first.
Check the equipment to make sure that it functions as it should according to the
instructions described herein. Otherwise, you may subject the equipment, yourself or
others to injury or damage.
Do not try to operate the equipment if any mechanical or electrical part is broken or
behaves erratically in any way.
Be careful not to get loose clothing, blankets etc. into the wheels or other moveable parts.
Be careful not to get your fingers or other parts of the body trapped in the moveable parts.
Report any malfunctions immediately to your local dealer.
Bring seating to upright position before any steep inclines.
The anti-tip must always point downwards when the chair is in use.
When getting into or out of the wheelchair, the wheelchair control must be switched off.
Do not use the footplates as a step when getting into or out of your wheelchair.

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2General description
2.1 Qimova design
The Qimova chair is a modern, Danish designed and produced wheelchair of
extraordinarily high quality, which is available in many different models and
configurations.
The basic idea behind the development of the Qimova chair is to use a modular system to
create attractive bespoke wheelchairs that combine outstanding seating and posture
support for individual.
The modular design of the Qimova chair with its variable functionality is well suited to
changing user needs as well as to recirculation.
2.1.1 The Qimova chair concept
A Qimova chair offers a good seating position with posture control, pressure distribution
and relief.
The chair has a range of features that enable the user to change sitting position and weight
distribution. The tilt-in-space, full backrest recline, elevating and length-compensating leg
rests make it possible to relax in the chair in many different positions.
The chair also offers a wide range of options to adjust dimensions to meet the individual
needs.
The Qimova chair is also designed to accommodate special adaptations. Qimova has
extensive experience with making special designs of frames and cushions, for example:
wide seating, padding, side in fills, and individually built seats and backrest.
2.1.2 The seating system
The Qimova chair offers an excellent seating system, which enables the user to stay in the
chair for as many hours as needed.
The Qimova Pressure Relief Cushion absorbs the pressure on the coccyx and vertebral
column in centrally placed soft foam. Surrounding high elastic cold foam supports the
remaining weight of the body. This construction prevents the pelvis from sliding forward
and ensures an anatomically correct sitting position. The air channels in the soft foam aid
ventilation and prevent the build-up of heat and humidity.
The seat comes in different sizes (seat width and seat depths) and has room for adjustment
to make it fit the individual user.
The backrest is also made of cold foam. Side supports, wedges, are built in. The back comes
in three different heights: small, medium and large. The width corresponds to the width of
the seat, but the position of the wedges can be configured to meet special requirements.

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2.2 Overview manual wheelchair
1:
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
12:
13:
Backrest
Armrest
Seat
Leg rest
Headrest
Remote control
Front castor
Vehicle clamping
system
Footplate
Pushing handle
Lumbar support
pump
Brakes
13:
14:
15:
16:
Anti-tip knob
Control box
with battery
Vehicle
clamping
system
Anti-tip device
Charger
Figure 2
13
14
15
16
13

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Basic features
Versatile seating system
Adjustable lumbar support
Adjustable height, angle and length of armrests
Adjustable seat height
Adjustable seat depth
Adjustable seat width
Height adjustable pushing handle
Adjustable centre of gravity
Full backrest recline to horizontal position
Adjustable calf supports in height, angle and depth
Detachable seat and backrest covers
Wide 16” puncture proof wheels
8” front castors
Two combined anti-tip and step tubesdevices
Wireless or wired remote control (chairs with electrically operated tilt/recline/leg
rests only)
Fortified vehicle clamping system
2.3 Alternative features
Air-inflatable tyres
12”, 20” or 24” wheels combined with 6” or 8” front castors
Front wheel drive
Drum brakes
Angle, height, forward and backward adjustable head rest
Multi arm headrest frames
Thoracic and/or side supports
Adjustable pommel
Rotating and foldable pushing handle
Choice of colour of fabric: Grey, Black, Red, Orange, Green, blue
Choice of other kinds of fabric e.g. incontinence lining
Pelvic belt or body harness

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3The control system
Concens C3-controller
Introduction
The electric actuators for tilt, recline and leg rests on electrically operated chairs are
managed by a C3-controller. The controller can recognize and be used with up to 10
remotes. Each remote has a unique ID-number, so each C3-controller can have its own
remote without disturbing other controllers in the same room - see note 1.
Inserting and ejecting the battery
The C3-controller uses a compact environmentally-friendly NiMH battery, which is fixed
in the C3-housing by strong magnets. Before inserting the battery, clean the magnetic
poles for dirt. Insert the battery in the housing and turn the battery to align the dots of the
housing and battery. To eject the battery, turn 90 degrees to the right or to the left.
Charging the battery
The battery has to be charged in the supplied C3-charger. A full charge takes normally
about 5-8 hours, depending on state of charge. A NiMH battery can be charged although it
has not fully discharged without decreasing the lifetime. When connecting the C3-charger
to the mains, the yellow diode lights up continuously and there is typically a single flash in
the green diode before it turns off again. By inserting the battery, the green diode flashes
once each second while charging the battery. After finishing charging, the green diode
stops flashing and lights up continuously, the battery can now be removed and is ready for
use.
Start-up of controller
Push in the battery (2) in the C3-housing (4) and turn the battery to align the 2 dots. On
correct installation of the battery you will hear a buzzer-sound for about 5 seconds while
the C3-controller initializes. Thereafter C3 is ready for operating. Occasionally there will be
sounds after the initializing.
2 long sounds
- Battery power level is too low. Battery has to be charged.
5 short sounds
- It’s not possible to run the C3 controller due to lack of power. Start-up is not possible
before the battery has been recharged.

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Figure 3
Enable and disable use of remotes
Hold magnet-side at remote top end up against the C3-controller (4) directly where the
little round indentation in the plastic is, just next to the battery (2) as shown in Figure 3.
Enable use of a remote
Start-up controller and hold remote (1) close to C3 (4) as shown on the Figure 3. Press on a
random button for about 3 seconds to enable a remote (1) for use. C3-controller (4) returns
with 1 short sound.
Disable use of all remotes
Place remote (1) as shown on the Figure 3, press on a random button for about 15 seconds
(after 3 seconds a short sound is emitted but continue to push the button). The C3-
controller returns with 2 short sounds. Use of the remote again requires that you proceed
with a new enable remote procedure.
It is possible to store up to a maximum of 10 different remotes in a C3-controller. When
enabling the 10th remote, the C3-controller will emit 1 long sound.
C3-controller alarm types
1) The battery needs to be charged if the C3-controller gives 5 short sounds immediately
after the buzzer sound is finished when a battery is connected to the C3-controller. It is not
possible to run actuators.
2) If the battery voltage level goes below the minimum allowed value while running, the
C3-controller emits 3 short sounds. Then it is only possible to run the actuators in a
customer predefined backwards direction, before the battery needs to be removed for
charging.
3) If the battery reaches the absolute minimum allowed voltage level during run, the C3-
controller emits only 1 short sound, all actuators stops momentarily and the C3-controller
disconnects itself to save power and protect the battery from permanent damage. The

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battery has to be charged. If you choose to use a new fully charged battery instead, you
must wait at least 1 minute after removing the battery before you connect the other
charged battery to the C3-controller. The alarm will not sound in stand-by mode, even
though the battery needs recharging. It is recommended to always have a well-charged
battery ready in your C3-controller to avoid functional troubles when most needed in your
application.
Heavy loads on a battery
Repeated runs at a high rate with heavy loads can cause heating up inside the battery. If
this happens a temperature sensor will disconnect the power until the allowed working
temperature is established once again - see note 3.
Advice about charging
In areas with a heavy use of radio communication in the 2.4GHz-frequency band, there is a
risk that you need to charge the battery once a day or once every second day even without
using the C3-controller at all. Under such circumstances –the C3-controller automatically
powers off from the connected battery if the measured voltage value reaches a critically low
“battery damaging” level. When replacing a discharged battery you should wait at least 1
minute before connecting a new fully charged battery. A NiMH-battery can be recharged
even though it is not completely discharged as this will have no effect on its overall
lifetime.
Warning!
If the C3-controller for some reason is not going to be used for a few days remove the
battery from the C3-controller to protect the battery against complete discharge and
permanent damage.
C3-controller, note 1
The wireless remote controller system transmits/receives using the 2.4GHz frequency
band, which is a free open band, used by many other applications. If any of these
applications are used nearby, occasional stops in a C3-controller can occur while this
equipment is used. It is possible to get remotes with less transmit power (less disturbing
distance) for use in areas where more than one C3-controller system is used. It is not
possible for other applications –or other disabled remotes - to start actuators on a C3-
controller.
C3-controller, note 2
The battery is pulled-into the C3-housing by heavy magnets. Take care with dirt, such as
metallic particles and other small magnetic parts. This can make electrical contact
impossible and incapacitate the C3-controller / C3-charger to such an extent that it has to
be sent for repairs. Always check for dirt on the poles of the battery before inserting into
the C3-controller.
C3-controller, note 3
A warm battery, where the temperature sensor has disconnected from the power mains,
has to cool down again for at least half an hour before it is stable for normal use again.

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4Operating instructions
4.1 Seating system
The chair can be used as an alternative to a bed in cases where the user wants to rest
thereby avoiding moving the user.
Always ensure that the anti-tip devices are mounted correctly on the chair. The chair is
normally stable with the user in position even when the backrest is reclined to horizontal
position. However, certain sudden movements by the user or other people can cause the
chair to tip. Therefore, we strongly recommend that the anti-tip devices be used at all
times.
After checking that the anti-tip devices are in the correct, downward facing position as
close to the floor as possible, these three procedures should be followed:
Tilt the seat to the backmost position using the tilting handle, located on the right
side of the pushing handle on chairs with gas spring operated tilt and recline or the
remote-control on chairs with electrically operated tilt and recline. This is the
primary way to change the sitting position
Elevate the leg rests to the desired position
Lower the backrest to the desired position using the handle placed on the left side of
the pushing handle or the remote control.
Typically, it will only be necessary to change the angle between the seat and the backrest
when preparing the chair for a position of rest. In some cases, the resting position can be
enhanced by adjusting the lumbar support.
This is done using the pump placed on the right hand side of the lower part of the backrest.
To expel air from the lumbar support, use the little black button on the pump.
Going from a position of rest and back to normal sitting position cannot be done by
reversing the 3 points above, but as follows:
Tilt the seat forward to horizontal position
Manoeuvre the backrest up to normal position.
Return the leg rests to normal position and ensure they are not in the way of the
front castors.
If the lumbar support has been changed, return it to normal position using the
rubber hand pump.
Readjust the anti-tip devices so that they are still facing the floor but in a higher
position. This ensures that the chair can overcome small obstacles like doorways.
4.2 Anti-tip/step tube
A combined anti-tip and step tube is located at the rear end of the bottom frame. The
device is operated by a small knob placed on top of the vehicle clamping system.

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Pull the knob and adjust the anti-tip devices in length, rotate them or remove them. The
anti-tip devices are dented in a way that makes it easy to make adjustments. After placing
the device in the desired position, simply slip the knob in place.
It is highly recommended that you use the chair permanently fitted with the anti-tip/step
tube device, as it will prevent the chair from tipping backwards in extreme positions.
Situations will however arise, where it may be necessary to remove or position them in an
upright state. In such cases, it is strongly recommended that an attendant is present at all
times.
4.3 Seating system
Both the seat and the backrest are built on firm steel frames, which give a strong and stable
construction to the chair. Apart from the standard seat and backrest sizes, the position of
the seat on the seat frame can be adjusted see section 5.3
The upholstery is moulded in cold foam. The side supports in the back as well as in the seat
compensate for different seat widths. In most cases, the side wedges in the backrest can
serve as side supports. The cold foam is designed to keep its form for many years.
Upholstery is 88% polyester and 12% polyurethane.
4.3.1 Backrest adjustment
The following section covers how to adjust the backrest.

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Chairs with electrically
operated tilt, recline and/or leg
rests
The angle between the backrest and
the seat can be adjusted by activating
the RECLINE buttons (1: forward,
2: backward).
Figure 4
Chairs with gas spring operated
tilt and recline
The angle between the backrest and
the seat can be adjusted by handle
(A) placed on the right side of the
pushing handle.

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4.3.2 Seat adjustment
The following section covers how to adjust the seat.
Figure 4
Chairs with gas spring operated tilt
and recline
The position of the seat can be adjusted
using the handle (B) placed on the left side of
the pushing handle,
Figure 4.

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Chairs with electrically
operated tilt, recline
and/or leg rests
The angle of the seat can be
adjusted by activating the
TILT buttons (1: forward; 2:
backward) on the hand control.
Figure 5
4.4 Armrests
All armrests have padded cushions in the same upholstery as the seat and backrest. The
cushions are constructed with wedges of foam along the sides in order to achieve the
highest possible stability for the arm. Other sorts of cushions can be supplied as extra
equipment.
Flipping up the armrests
The armrest can flip up alongside the
backrest by pulling out the knob (1) on
the vertical tube under the armrest.,
Figure 6.
Figure 6