QNAP HS-453DX User manual

HS-453DX
User Guide
Document Version: 3
29/07/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the HS-453DX.................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
System Board...........................................................................................................................................8
Front Drive Numbering............................................................................................................................. 9
Safety Information.........................................................................................................................................9
Installation Requirements........................................................................................................................... 10
Setting Up the NAS.....................................................................................................................................10
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 12
Drive Installation.....................................................................................................................................12
Replacing Memory Modules...................................................................................................................24
IC Thermal Pads.....................................................................................................................................30
QTS Installation.......................................................................................................................................... 38
Installing QTS Using Qfinder Pro........................................................................................................... 39
Installing QTS Using the Cloud Key....................................................................................................... 40
Installing QTS Using an HDMI Connection............................................................................................ 42
4. Basic Operations
Power Button.............................................................................................................................................. 43
Reset Button............................................................................................................................................... 43
LEDs........................................................................................................................................................... 43
Beep Alarm................................................................................................................................................. 45
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 46
Hot-swapping Failed Drives........................................................................................................................46
Support and Other Resources.................................................................................................................... 46
6. Glossary
CloudKey.................................................................................................................................................... 48
CloudLink....................................................................................................................................................48
myQNAPcloud............................................................................................................................................ 48
myQNAPcloud ID........................................................................................................................................48
Qfinder Pro................................................................................................................................................. 48
QTS.............................................................................................................................................................48
7. Notices
Limited Warranty.........................................................................................................................................49
Disclaimer................................................................................................................................................... 49
HS-453DX User Guide
1

GNU Public License....................................................................................................................................49
FCC Notice................................................................................................................................................. 57
CE Notice....................................................................................................................................................57
SJ/T 11364-2006.........................................................................................................................................58
2

1. Preface
About This Guide
This guide provides information on the QNAP HS-453DX NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
HS-453DX User Guide
Preface 3

2. Product Overview
This chapter provices basic information about the QNAP HS-453DX NAS.
About the HS-453DX
The HS-453DX is a four-drive silent NAS powered by an Intel® Celeron® J4115 quad-core 1.8 GHz
processor or an Intel® Celeron® J4105 quad-core 1.5 GHz processor and comes equipped with up to 8 GB
of DDR4 memory. In addition to its two front drive bays, the HS-453DX has two internal M.2 SATA SSD slots
for added data management capability. The HS-453DX features both a Gigabit and 10 Gigabit Ethernet port
for enhanced connectivity as well as two HDMI ports for additional multimedia support.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Component HS-453DX
Ordering Information
Ordering P/N • HS-453DX-4G
• HS-453DX-8G
Processor
CPU Intel® Celeron® J4115
Intel® Celeron® J4105
Frequency 4-core/4-thread 1.8 GHz base/2.5 GHz burst
4-core/4-thread 1.5 GHz base/2.5 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory • 4 GB RAM: 2 x 2 GB SODIMM DDR4
• 8 GB RAM: 2 x 4 GB SODIMM DDR4
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Product Overview 4

Component HS-453DX
Memory slots 2 x SODIMM DDR4
Important
Use only QNAP memory modules to maintain
system performance and stability. For NAS devices
with more than one memory slot, use QNAP
modules with identical specifications.
Using unsupported modules may degrade
performance, cause errors, or prevent the operating
system from starting.
Maximum memory 8 GB RAM: 2 x 4 GB
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 2 x 3.5-inch SATA 6 Gbps
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots 2 x SATA 6 Gbps
M.2 SSD form factor 2280
SSD cache acceleration support • 3.5-inch drive bays: 1 and 2
• M.2 SSD slots: 1 and 2
Hot-swapping The device supports hot-swapping drives except for the following:
• M.2 SSDs
• SSD cache drives
Network
10 Gigabit Ethernet ports 1 x 10 GbE RJ45
Gigabit Ethernet ports 1 x GbE RJ45
External I/O Ports & Expansion Slots
USB ports • 2 x USB 3.0 Type-A
• 1 x USB 3.0 Type-C
• 2 x USB 2.0 Type-A
HDMI ports • 1 x HDMI 2.0
• 1 x HDMI 1.4b
Audio ports • 2 x 3.5 mm dynamic microphone jacks
• 1 x 3.5 mm line-out jack
• 1 x speaker
Note
You cannot use speakers and line-out jacks
simultaneously.
Interface
HS-453DX User Guide
Product Overview 5

Component HS-453DX
Buttons • Power
• Reset
IR sensor 1
Note
The HS-453DX supports the QNAP RM-IR004 IR
remote control.
Dimensions
Form factor Compact
Dimensions (H x W x D) 42.8 x 404 x 220 mm
(1.68 x 15.9 x 8.66 in)
Net weight 2.40 kg (5.29 lbs)
Others
Power supply unit 90W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential battery explosion, causing injury
or damage to components, ensure that you replace
the existing battery with a battery of the same type.
Sound level • With 2 x 2.5-inch SSDs installed: 6.2 dB(A)
• With 2 x 3.5-inch HDDs installed:
• Operating: 13.0 db(A)
• Standby: 6.2 db(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed in an environment with an
ambient noise level of 6.0 dB(A).
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Package Contents
Item Quantity
HS-453DX NAS 1
AC power adapter 1
Power cord 1
HS-453DX User Guide
Product Overview 6

Item Quantity
Ethernet cables 2
RM-IR004 infrared (IR) remote control 1
AAA batteries 2
Screws for 3.5-inch drives 8
Screws for 2.5-inch drives 6
Screws for M.2 SSDs 2
Thermal pads for M.2 SSDs 2
Thermal pads for integrated circuits 3
Quick Installation Guide (QIG) 1
Components
Front Panel
Note
This image shows the HS-453DX without the front cover attached.
No. Component No. Component
1 Drive bay 1 latch 5 Power button
2 Drive 1 LED 6 IR sensor
3 Status LED 7 Drive bay 2 latch
4 Drive 2 LED - -
HS-453DX User Guide
Product Overview 7

Rear Panel
No. Component No. Component
1 Power input 7 USB 3.0 Type-A ports
2 Reset button 8 3.5 mm line-out jack
3 GbE RJ45 port 9 3.5 mm dynamic microphone jacks
4 10 GbE RJ45 port 10 HDMI 1.4b port (HDMI 2)
5 USB 3.0 Type-C port 11 HDMI 2.0 port (HDMI 1)
6 USB 2.0 Type-A ports 12 Speaker
System Board
HS-453DX User Guide
Product Overview 8

No. Component No. Component
1 M.2 SSD slot 1 6 Memory slot 2
2 M.2 SSD slot 2 7 CPU
3 M.2 SSD 1 LED 8 MOSFET ICs
4 M.2 SSD 2 LED 9 10 GbE IC
5 Memory slot 1 - -
Front Drive Numbering
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
HS-453DX User Guide
Product Overview 9

•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids, or
chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
HS-453DX User Guide
Product Overview 10

Read all safety requirements and information in Safety Information carefully before setting
up the NAS or installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Drives on 3.5-inch Trays.
•Installing 2.5-inch Drives on 3.5-inch Trays.
•Installing M.2 Solid-state Drives.
3. Connect the power cord and all applicable cables.
4. Power on the NAS.
5. Install QTS.
For details, see QTS Installation.
6. Log on to QTS.
HS-453DX User Guide
Product Overview 11

3. Installation and Configuration
This chapter provides specific hardware and firmware installation and configuration steps.
Hardware Installation
This section provides information on installing drives and replacing memory modules.
Drive Installation
The HS-453DX is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2
solid-state drives.
Installing 3.5-inch Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Remove the front cover.
2. Power off the NAS.
3. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
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Installation and Configuration 12

4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
b. Attach the screws.
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Installation and Configuration 13

5. Insert the tray into the drive bay.
6. Power on the NAS.
7. Attach the front cover.
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Installation and Configuration 14

Installing 2.5-inch Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Remove the front cover.
2. Power off the NAS.
3. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
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Installation and Configuration 15

4. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
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Installation and Configuration 16

5. Insert the tray into the drive bay.
6. Power on the NAS.
7. Attach the front cover.
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Installation and Configuration 17

Installing M.2 Solid-state Drives
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
• The HS-453DX has two M.2 SSD slots. For a list of compatible M.2 SSDs, go to
https://www.qnap.com/compatibility.
• QNAP recommends installing thermal pads on the M.2 SSD controllers to enhance
cooling efficiency and ensure consistent performance.
1. Remove the front cover.
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Installation and Configuration 18

2. Power off the NAS.
3. Disconnect the power cord from the electrical outlet.
4. Disconnect all cables and external attachments.
5. Remove the top cover.
a. Turn the NAS upside down.
b. Remove the screws.
c. Place the NAS in its normal upright position.
d. Lift the top cover off the NAS.
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Installation and Configuration 19