QNAP ES1642dc Instructions for use

QNAP Enterprise-class NAS Series: ES1642dc, ES1640dc
Hardware User Manual
©2016. QNAP Systems, Inc. All Rights Reserved.

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Thank you for choosing QNAP products! This user manual provides description of the hardware of the
ES NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the
instructions of the manual.
This user manual is applicable to the following ES NAS models:
ES1642dc and ES1640dc
NOTE:
 The “ES NAS” is hereafter referred to as “NAS” or “ES NAS”.
 The product you purchased may not support certain functions dedicated to specific models.
 All features, functionality, and other product specifications are subject to change without prior
notice or obligation.
 Information presented is subject to change without notice.
 No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, mechanical, electronic, photocopying, recording, or otherwise, without prior
written permission of QNAP Systems, Inc.
 QNAP and the QNAP logo are registered trademarks of QNAP Systems, Inc. Other products
and company names mentioned herein may be the trademarks of their respective companies.
DISCLAIMER
In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product
from direct, indirect, special, incidental, or consequential damages resulting from the use of
the product, its accompanying software, or its documentation. QNAP makes no warranty or
representation, expressed, implied, or statutory, with respect to its products or the contents
or use of this documentation and all accompanying software, and specifically disclaims its
quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves
the right to revise or update its products, software, or documentation without obligation to
notify any individual or entity.
Note:

Back up your system periodically to avoid any potential data loss. QNAP disclaims any
responsibility of all sorts of data loss or recovery.

Should you return any components of the ES NAS package for refund or maintenance, make sure
they are carefully packed for shipping. Any form of damages due to improper packaging will not
be compensated.

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Regulatory Notice
FCC Notice
The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details. Once
the class of the device is determined, refer to the following corresponding statement.
=======================================================
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.

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FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/television technician for help.
Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may
void the authority granted to the user by the FCC to operate this equipment.
CE NOTICE
The QNAP NAS complies with different CE compliance classes. Please refer to 0 for details.

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Symbols in this document
Warning
This icon indicates the instructions must be strictly followed. Failure to do
so could result in injury to human body or death.
Caution
This icon indicates the action may lead to disk clearance or loss OR failure
to follow the instructions could result in data damage, disk damage, or
product damage.

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Table of Contents
Chapter 1. Introduction to QNAP ES NAS series .......................................................................................... 9
Chapter 2. Hardware Specifications............................................................................................................ 11
Chapter 3. System Components ................................................................................................................. 13
Front Panel Features ............................................................................................................................... 13
Font Panel LEDs and Buttons .................................................................................................................. 13
Rear Panel Features ................................................................................................................................ 14
Rear Panel LEDs and Buttons .................................................................................................................. 15
Storage Controllers ................................................................................................................................. 16
Redundant Power Supply ........................................................................................................................ 17
PCIe expansion adaptors ......................................................................................................................... 17
Onboard SAS ports .................................................................................................................................. 17
SAS HBAs ................................................................................................................................................. 17
Battery Backup Units (BBU) .................................................................................................................... 17
10GbE networking .................................................................................................................................. 17
Storage Features ..................................................................................................................................... 18
Disk drives and Disk Enclosures .......................................................................................................... 18
RAID implementation .......................................................................................................................... 18
Reset Button Behavior ............................................................................................................................ 20
Management port ................................................................................................................................... 20
Service port ............................................................................................................................................. 20
Connecting Expansion Units ................................................................................................................... 22
Expansion Units Features ........................................................................................................................ 23
Enclosure IDs ........................................................................................................................................... 24
Rear Panel LEDs and Buttons .................................................................................................................. 24
Rear Panel LEDs and Buttons .................................................................................................................. 24
Onboard SAS ports .................................................................................................................................. 25
Disk drives and Disk Enclosures .............................................................................................................. 25
Service port of expansion units............................................................................................................... 25

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Chapter 4. Service and Maintenance .......................................................................................................... 27
Safety Considerations ................................................................................................................................. 27
Preparation Procedures ........................................................................................................................ 28
Powering Down the ES NAS ........................................................................................................................ 28
Replacing the battery backup unit (BBU) ............................................................................................ 28
Replacing hot-plug power supply ........................................................................................................ 29
Replacing hot-plug SAS HDDs .............................................................................................................. 30
Replacing field-replaceable fan modules ............................................................................................. 31
Installing expansion cards .................................................................................................................... 32
Installing DIMMs ................................................................................................................................... 33
Chapter 5. Quick-Deploy Rack kit installation instructions ......................................................................... 36
Overview ................................................................................................................................................. 36
Kit contents ............................................................................................................................................. 36
Mounting the Device .............................................................................................................................. 37
Appendix A: Multipathing Support for High Availability ............................................................................ 40
Appendix B: Beep alarm ............................................................................................................................. 41
Appendix C. Product Compliance Class ....................................................................................................... 42
Technical Support ....................................................................................................................................... 43
GNU GENERAL PUBLIC LICENSE .................................................................................................................. 44

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Safety Warnings
1. The ES NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity
of 5%–95%. Please make sure the environment is well-ventilated.
2. The power cord and devices connected to the ES NAS must provide correct supply voltage (770W,
100-240 V@50/60Hz).
3. Do not place the ES NAS in direct sunlight or near chemicals. Make sure the temperature
and humidity of the environment are in optimized level.
4. Unplug the power cord and all connected cables before cleaning. Wipe the ES NAS with a dry
towel. Do not use chemical or aerosol to clean the ES NAS.
5. Do not place any objects on the ES NAS for the server’s normal operation and to avoid overheat.
6. Use the flat head screws in the product package to lock the hard disks in the ES NAS when installing
hard disks for proper operation.
7. Do not place the ES NAS near any liquid.
8. Do not place the ES NAS on any uneven surface to avoid falling off and damage.
9. Make sure the voltage is correct in the location where the ES NAS is installed. Contact the
distributor or the local power supply company for the information.
10. Do not place any object on the power cord.
11. Do not attempt to repair the ES NAS in any occasions. Improper disassembly of the product may
expose the users to electric shock or other risks. For any enquiries, please contact the distributor.
12. The ES NAS models should only be installed in the server room and maintained by the
authorized server manager or IT administrator. The server room is locked by key or keycard access
and only certified staff is allowed to enter the server room.
Warning:

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

Do NOT touch the fan inside the system to avoid serious injuries.

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Chapter 1. Introduction to QNAP ES NAS series
The Enterprise Storage NAS (ES NAS) series offers robust functionality, exceptional reliability,
and availability with the common ease of storage management being shared by all of QNAP NAS product
lines.
The ES NAS series consist of two new major products: the ES1642dc and the ES1640dc. Both of these
models are a good fit for the mid-range to large-scale SAN and direct-attach enterprise storage systems.
The ES NAS models have an improved 19 inches high-density frame design. It can support 16 drives, in a
small, high-density footprint that helps to preserve valuable space and energy required for
system cooling in data center environments.
The new ES NAS series has a high availability and serviceability architecture what supports two
redundant Storage Controllers and two power supply units. In addition, t
he EJ1602 and EJ1600
expansion enclosure allow for the growth of the storage system up to the 128 drive maximum, by adding
the 16-drive expansion units to the ES NAS’s SAS drive expansion.
These expansion units also have high
availability features such as dual power supplies and redundant cross loop connection to their base ES
NAS. The new ES NAS series provides a number of new capabilities from other enterprise-class NAS. The
enhancements are:
 To deliver high performance and advanced data services, the ES NAS series uses a combination
of standard enterprise-grade hardware and a storage-optimized, Enterprise operating system
(QES) based on the ZFS file system at its core.
 The dual storage controllers are powered by Intel® Xeon® E5 series processors that can deliver
the exceptional compute power required to concurrently run multiple modern storage
workloads along with advanced data services. In addition, the two active storage controllers
work as a cluster, monitoring one another so that a single controller can take over the storage
resources managed by the other controller in the event of a controller failure.
 New 12 Gbps SAS technology for host and drive attachments.
 Support for greater capacity with new larger capacity SAS drive offerings.
 Cache configurations are available that range from 4 drives up to 16 drives (full-SSD drive set)
system cache.
 Write data is always protected by maintaining a copy in battery-backed nonvolatile storage (NVS)
until the data is written to the HDDs.
 High-density storage enclosures offer a considerable reduction in footprint
and energy consumption.
 Storage Pool Striping (across different expansion units) provides a mechanism to aggregates
hard drives into a bigger storage space, and with the ability to support multiple RAID groups
across different expansion enclosures. (Note that all RAID groups must have the same RAID
type.) Storage Pool Striping helps maximize performance by reducing hot spots in arrays
and provide better data safety.

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 RAID-TP (Triple parity) provided by RAID 7 support with the specialized Storage Controller on the
system
 Triple Mirroring writes data simultaneously to three separate HDDs so if two-thirds of the HDDs
fail in the same RAID group, no data will be lost.
 The support for OpenStack enables the integration with the OpenStack cloud environment.
After the driver is installed on the OpenStack Cinder (OpenStack Block Storage) nodes, storage
volumes can be allocated by the Cinder nodes to the Nova-compute nodes. Virtual machines on
the Nova-compute nodes can then use storage resources on the ES NAS.
Data safety and encryption
Combined with the world-class business resiliency and encryption features, the ES NAS series provides a
unique combination of high availability, performance, and security. Shared folder and LUN encryption
offered the QES operating system can protect business-sensitive data by utilizing drive-based hardware
encryption in combination with a software key. In addition, the WORM (Write Once Read Many)
function provides data tampering prevention and original content retention at shared-folder level. The
LUN Encryption is available for all drive types, including flash drives (SSDs).