QNAP QGD-1602P User manual

QGD Rackmount
Switch
QGD-1600P
QGD-1602P
User Guide
Document Version: 4
03/03/2023

Contents
1. Preface
About This Guide........................................................................................................................................................4
Audience..................................................................................................................................................................... 4
Document Conventions.............................................................................................................................................4
2. Product Overview
About the QGD-1600P and QGD-1602P.................................................................................................................. 5
Hardware Specications............................................................................................................................................5
Package Contents...................................................................................................................................................... 8
Components............................................................................................................................................................... 8
Front Panel.............................................................................................................................................................9
Front Panel LEDs................................................................................................................................................. 11
Rear Panel............................................................................................................................................................ 13
System Board.......................................................................................................................................................13
Safety Information...................................................................................................................................................14
Installation Requirements...................................................................................................................................... 15
Setting Up the Device..............................................................................................................................................16
3. Installation and Conguration
Hardware Installation..............................................................................................................................................17
Removing the Case Cover.................................................................................................................................. 17
Attaching the Case Cover...................................................................................................................................18
Drive Installation.................................................................................................................................................20
Replacing Memory Modules.............................................................................................................................. 25
Installing Expansion Cards.................................................................................................................................29
Attaching Rubber Feet........................................................................................................................................33
Installing Handles............................................................................................................................................... 35
Fan Installation....................................................................................................................................................36
Connecting the Device to a Computer or Network.........................................................................................41
Connecting USB Expansion Units......................................................................................................................42
QTS Installation........................................................................................................................................................43
Installing QTS Using Qnder Pro...................................................................................................................... 44
Installing QTS Using the Cloud Key...................................................................................................................47
Installing QTS Using an HDMI Connection on the QGD-1600P.....................................................................50
Switch Management Access................................................................................................................................... 51
Accessing QSS with Qnder Pro........................................................................................................................51
Accessing QuNetSwitch in QTS..........................................................................................................................52
4. Basic Operations
Buttons......................................................................................................................................................................53
Host Power Button..............................................................................................................................................53
QTS Reset Button................................................................................................................................................ 53
Switch Reset Button............................................................................................................................................54
LCD Panel..................................................................................................................................................................54
Viewing TCP/IP Settings..................................................................................................................................... 54
Conguring TCP/IP Settings.............................................................................................................................. 54
Viewing Drive Information.................................................................................................................................55
Viewing System Information............................................................................................................................. 55
Powering O the Switch.....................................................................................................................................56
Restarting the Device......................................................................................................................................... 56
Changing the LCD Password..............................................................................................................................56
QGD Rackmount Switch User Guide
1

LCD Error Messages............................................................................................................................................57
LEDs...........................................................................................................................................................................57
Audio Alert................................................................................................................................................................58
5. Switch Management
About QSS and QuNetSwitch..................................................................................................................................59
Parts of the User Interface..................................................................................................................................... 59
Client Device Management.....................................................................................................................................60
Scanning for Connected Devices.......................................................................................................................61
Sending a WoL Packet to a Device.................................................................................................................... 61
Deleting a MAC Address.....................................................................................................................................61
Clearing the MAC Address History....................................................................................................................61
Network Management............................................................................................................................................ 62
Conguring Port Settings.................................................................................................................................. 62
Managing PoE Settings...................................................................................................................................... 62
Adding a VLAN.....................................................................................................................................................63
Adding a Link Aggregation Group (LAG).......................................................................................................... 64
Conguring IGMP Snooping..............................................................................................................................65
Adding a Static MAC Address.............................................................................................................................65
Conguring Rate Limits on a Port.....................................................................................................................66
Managing Access Control List (ACL) Entries.....................................................................................................66
Conguring QoS Settings...................................................................................................................................68
Conguring Port Mirroring................................................................................................................................68
Enabling LLDP on the Switch............................................................................................................................. 69
Conguring Loop Protection............................................................................................................................. 69
Deleting a Network Setting................................................................................................................................70
Monitoring Network Settings............................................................................................................................ 70
System Management.............................................................................................................................................. 71
Conguring Connection Settings......................................................................................................................71
Updating the Switch Password..........................................................................................................................71
Conguring Time Settings ................................................................................................................................ 72
Managing Logs....................................................................................................................................................72
Resetting the Switch to Factory Settings..........................................................................................................73
Restarting the Switch..........................................................................................................................................73
Viewing the Switch Information........................................................................................................................73
Performing Host Control Actions......................................................................................................................74
6. Troubleshooting
Hot-Swapping Failed Drives....................................................................................................................................75
Forcing Qnder Pro and myQNAPcloud to Locate the Device........................................................................... 75
Support and Other Resources................................................................................................................................75
7. Glossary
myQNAPcloud.......................................................................................................................................................... 77
myQNAPcloud Link..................................................................................................................................................77
Qnder Pro............................................................................................................................................................... 77
QSS.............................................................................................................................................................................77
QTS.............................................................................................................................................................................77
QuNetSwitch.............................................................................................................................................................77
8. Notices
Limited Warranty..................................................................................................................................................... 78
Disclaimer................................................................................................................................................................. 78
Copyright and Trademarks..................................................................................................................................... 78
GNU Public License..................................................................................................................................................79
CE Notice...................................................................................................................................................................86
2

UKCA Notice..............................................................................................................................................................86
FCC Notice.................................................................................................................................................................86
VCCI Notice............................................................................................................................................................... 87
BSMI Notice.............................................................................................................................................................. 87
SJ/T 11364-2006........................................................................................................................................................88
QGD Rackmount Switch User Guide
3

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
QGD Rackmount Switch User Guide
Preface 4

2. Product Overview
This chapter provides basic information about the QNAP device.
About the QGD-1600P and QGD-1602P
The QGD-1600P and QGD-1602P are QNAP's rst smart-edge network switches with built-in storage capacity.
The switches support virtual machines (VMs) and come with a dual-CPU design that oers Layer 2
management functions for VM and QTS applications.
The QGD-1600P is equipped with 4-port 60-watt and 12-port 30-watt Gigabit Power over Ethernet (PoE),
and features software-dened networking (SDN) to support multiple SMB applications, including NAS, NVR,
router, rewall, AP controller, and surveillance.
The QGD-1602P is equipped with 2.5 GbE and 10 GbE SFP+ ports with up to 90-watt Power over Ethernet
(PoE) output. The switch integrates QuWAN to form a SD-WAN architecture with other QNAP devices across
multiple sites, and fullls IP surveillance, network security, wireless AP management, and storage expansion
applications.
Both models can also be congured as ADRA devices for network detection and response. For details, see
the ADRA Device (Global Edition) User Guide.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N CPU Frequency Memory
QGD-1600P-4G Intel® Celeron® J4115 4-core/4-thread 1.8 GHz
base/2.5 GHz burst
4 GB
QGD-1600P-8G 8 GB
QGD-1602P-C3558-8G Intel® Atom® C3558 4-core/4-thread 2.2 GHz 8 GB
QGD-1602P-C3758-16G Intel® Atom® C3758 8-core/8-thread 2.2 GHz 16 GB
Component QGD-1600P-4G QGD-1600P-8G QGD-1602P-
C3558-8G
QGD-1602P-
C3758-16G
Processor
CPU Intel® Celeron® J4115 Intel® Atom®
C3558
Intel® Atom®
C3758
Frequency 4-core/4-thread 1.8 GHz base/2.5 GHz
burst
4-core/4-thread 2.2
GHz
8-core/8-thread 2.2
GHz
Architecture x86 64-bit
Encryption engine AES-NI
QGD Rackmount Switch User Guide
Product Overview 5

Component QGD-1600P-4G QGD-1600P-8G QGD-1602P-
C3558-8G
QGD-1602P-
C3758-16G
Graphics Intel® HD Graphics 600 - -
Memory
Pre-installed
memory
4 GB RAM: 1 x 4 GB
SODIMM DDR4
8 GB RAM: 2 x 4 GB
SODIMM DDR4
8 GB RAM: 1 x 8 GB
SODIMM DDR4
16 GB RAM: 1 x 16
GB SODIMM DDR4
Memory slots 2 x 4 GB SODIMM DDR4 2 x 32 GB SODIMM DDR4
Important
Use only QNAP memory modules to maintain system performance
and stability. For devices with more than one memory slot, use
QNAP modules with identical specications.
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum memory 8 GB RAM: 2 x 4 GB 64 GB RAM: 2 x 32 GB
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 2 x 2.5-inch SATA 6 Gbps
Note
The drive bays are backward compatible with SATA 3 Gbps drives.
Drive compatibility • 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
M.2 SSD slots - - 2 x PCIe Gen 3 x1
NVMe
2 x PCIe Gen 3 x2
NVMe
Tip
You can install an M.2 SSD expansion card in the PCIe slot.
M.2 SSD form factor - - 2280 2280
SSD cache
acceleration
support
This device supports SSD cache acceleration for all drives.
Hot-swapping The device supports hot-swapping drives
except for the following:
• M.2 SSDs
• SSD cache drives
Not supported
Network
10 Gigabit network
interface
- - 2 x 10 GbE SFP+
2.5 Gigabit network
interface
- - 8 x 2.5 GbE RJ45
Gigabit network
interface
• 2 x 1 GbE SFP/RJ45 combo ports
• 14 x 1 GbE RJ45
8 x 1 GbE RJ45
PoE support
QGD Rackmount Switch User Guide
Product Overview 6

Component QGD-1600P-4G QGD-1600P-8G QGD-1602P-
C3558-8G
QGD-1602P-
C3758-16G
802.3af (PoE) Ports 1 to 16
Note
The ports support IEEE 802.3af-2003 PoE standard and provide up
to 15.4W of DC power.
802.3at (PoE+) Ports 1 to 16
Note
The ports support IEEE 802.3at-2009 PoE standard and provide up
to 30W of DC power.
802.3bt (PoE++) Ports 1 to 4
Note
The ports support IEEE
802.3bt-2018 PoE standard and
provide up to 60W of DC power.
Ports 1 to 4
Note
The ports support IEEE
802.3bt-2018 PoE standard and
provide up to 90W of DC power.
PoE max power port • Ports 1 to 4: Up to 60W
• Ports 5 to 16: Up to 30W
• Ports 1 to 4: Up to 90W
• Ports 5 to 16: Up to 30W
Total PoE power
budget
260W 200W 370W
Warning
To reduce the risk of re or electric shock, ensure that you only
connect the power cord to a properly grounded electrical outlet.
Total power
consumption
418W 280W 500W
External I/O Ports & Expansion Slots
PCIe slots 2 x PCIe 2.0 x2 2 x PCIe 3.0 x4
Tip
For the list of compatible drive models and expansion cards, go to
https://www.qnap.com/compatibility.
USB ports • 1 x USB 3.2 Gen 1 Type-A
• 2 x USB 2.0 Type-A
2 x USB 3.2 Gen 1 Type-A
HDMI ports 1 x HDMI 2.0 (up to 3840 x 2160
resolution at 30 Hz with HDR)
- -
Interface
Display panel Monochrome backlit LCD display
Buttons • Enter
• Select
• QTS reset
• Switch reset
• System power
Switches Power
Dimensions
QGD Rackmount Switch User Guide
Product Overview 7

Component QGD-1600P-4G QGD-1600P-8G QGD-1602P-
C3558-8G
QGD-1602P-
C3758-16G
Form factor 1U Rackmount
Dimensions (H x W
x D)
47.2 × 436.2 × 326.2 mm
(1.86 x 17.17 x 12.84 in)
44.2 x 435.2 x 327.7
(1.74 x 17.13 x 12.9 in)
Net weight 4.41 kg (9.72 lbs) 4.37 kg (9.63 lbs)
Others
Rail compatibility • RAIL-B02
• SP-EAR-BLK-01
Note
The RAIL-B02 rail kit and SP-EAR-BLK-01 rack mount ear require
separate purchase. For details, see QNAP Accessories Store.
System battery CR2032 lithium battery (3V, 225 mAh)
Fans • System: 2 x 40 mm 12V DC fans
• Drive bay: 1 x 40 mm 12V DC fan
• System: 3 x 40 mm 12V DC fans
• Drive bay: 1 x 40 mm 12V DC fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Package Contents
Item Quantity
QGD-1600P / QGD-1602P 1
Power cord 1
Ethernet cable 1 x 1 GbE (Cat5e)
Screws for 2.5-inch drives 6
Rail brackets 2
Screws for rail brackets 4
Rubber feet 4
Quick Installation Guide (QIG) 1
Components
QGD Rackmount Switch User Guide
Product Overview 8

Front Panel
QGD-1600P
No. Component No. Component
1 LCD panel 8 QTS reset button
2 LCD select button 9 Switch reset button
3 Host port 10 USB 2.0 Type-A ports
4 Gigabit 802.3bt PoE++ ports 11 USB 3.0 Type-A port
5 Gigabit 802.3at PoE+ ports 12 HDMI 2.0 port
6 Gigabit 802.3at PoE+/SFP combo ports 13 LCD enter button
7 Host power button - -
QGD Rackmount Switch User Guide
Product Overview 9

QGD-1602P
No. Component No. Component
1 LCD panel 8 Gigabit 802.3at PoE+ ports
2 LCD enter button 9 10 Gigabit SFP+ ports
3 USB 3.0 Type-A ports 10 Host power button
4 5 Gigabit host ports 11 Switch reset button
5 Gigabit host ports 12 QTS reset button
6 2.5 Gigabit 802.3bt PoE++ ports 13 LCD select button
7 2.5 Gigabit 802.3at PoE+ ports - -
QGD Rackmount Switch User Guide
Product Overview 10

Front Panel LEDs
QGD-1600P
No. Component No. Component
1 Host port speed LED 8 Fan LED
2 Host port activity LED 9 Power LED
3 Combo port speed LED 10 Switch status LED
4 Combo port activity LED 11 Gigabit 802.3at PoE+ port speed LED
5 QTS status LED 12 Gigabit 802.3at PoE+ port activity LED
6 Drive 1 LED 13 Gigabit 802.3bt PoE++ port speed LED
7 Drive 2 LED 14 Gigabit 802.3bt PoE++ port activity LED
QGD Rackmount Switch User Guide
Product Overview 11

QGD-1602P
No. Component No. Component
1 5 Gigabit host port speed LED 10 Fan LED
2 5 Gigabit host port activity LED 11 Power LED
3 Gigabit host port speed LED 12 Switch status LED
4 Gigabit host port activity LED 13 Gigabit 802.3at PoE+ port speed LED
5 10 Gigabit SFP+ port speed LED 14 Gigabit 802.3at PoE+ port activity LED
6 10 Gigabit SFP+ port activity LED 15 2.5 Gigabit 802.3at PoE+ port speed LED
7 QTS status LED 16 2.5 Gigabit 802.3at PoE+ port activity LED
8 Drive 1 LED 17 2.5 Gigabit 802.3bt PoE++ port speed LED
9 Drive 2 LED 18 2.5 Gigabit 802.3bt PoE++ port activity LED
QGD Rackmount Switch User Guide
Product Overview 12

Rear Panel
No. Component No. Component
1 Power input 3 System fans
2 System power switch 4 PCIe full-height covers
System Board
QGD-1600P
No. Component No. Component
1 Memory slot 2 5 Drive connector 1
2 Memory slot 1 6 Drive connector 2
QGD Rackmount Switch User Guide
Product Overview 13

No. Component No. Component
3 PCIe 2.0 x2 slot 1 7 Drive bay fan
4 PCIe 2.0 x2 slot 2 - -
QGD-1602P
No. Component No. Component
1 Memory slot 1 6 Drive connector 1
2 Memory slot 2 7 Drive bay fan
3 M.2 SSD slot 2 8 PCIe 3.0 x4 slot 2
4 M.2 SSD slot 1 9 PCIe 3.0 x4 slot 1
5 Drive connector 2 - -
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
QGD Rackmount Switch User Guide
Product Overview 14

Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct device ventilation or apply
pressure to the device or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
• Optional: RAIL-B02
• Optional: SP-EAR-BLK-01
QGD Rackmount Switch User Guide
Product Overview 15

Category Item
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the Device
Important
Read all safety requirements and information carefully before setting up the device or
installing device components.
1. Place your device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install drives.
For details, see the following topics:
•Installing 2.5-Inch Drives
•Installing M.2 Solid-State Drives on the QGD-1602P
3. Optional: Install expansion cards.
For details, see Installing Expansion Cards.
4. Optional: Connect expansion units.
For details, see Connecting USB Expansion Units.
5. Connect the power cord and all applicable cables.
6. Power on the device.
7. Install QTS.
For details, see QTS Installation.
8. Log on to QTS.
QGD Rackmount Switch User Guide
Product Overview 16

3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives, memory modules, expansion cards, rubber feet,
handles, fans, and connecting other devices.
Removing the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Remove the screws.
QGD Rackmount Switch User Guide
Installation and Conguration 17

b. Slide the cover back.
c. Lift the cover o the device.
Attaching the Case Cover
Warning
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
QGD Rackmount Switch User Guide
Installation and Conguration 18

•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Attach the case cover.
a. Place the cover on the device.
b. Slide the cover forward.
c. Attach the screws.
2. Connect all cables and external attachments.
QGD Rackmount Switch User Guide
Installation and Conguration 19