QOLSYS Panel 2+ User manual

The Qolsys IQ Panel 2+ is a 7” (17.8cm) touchscreen built with an Android operating system,
providing full security and smart home functionality in an easy to use interface.
INSTALLATION MANUAL
Qolsys IQ Panel 2+
Software Version 2.5.0

INTRODUCTION
ABOUT THIS GUIDE
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?
QUESTIONS?
Contact us at
[email protected]
This document outlines the basic hardware specifications and software directions to
install and customize the IQ Panel 2+. Note that the information presented is not
comprehensive, but is specifically dedicated to those menus, features, and systems
accessible solely to those with the proper installation code. Features accessible to
users and installers alike are outlined in the IQ Panel 2+ User Guide. The information
contained is confidential and proprietary, and is solely owned by Qolsys Inc. Any
reproduction, modification or distribution without permission is strictly prohibited.
IQ Panel 2+
Power
Supply
Table
Stand
INCLUDED IN BOX
SUPPORT
In this document, reference to “EN Grade 2” refers to EN50131 Grade 2 Certified product.

TABLE OF CONTENTS
PANEL OVERVIEW
5- Exterior Front
6- Exterior Back
7- Interior
INSTALLING THE PANEL
9- Wall Mount Option
10- Table Stand Option
11- Wiring Diagram
12- Powering the Panel
USER INTERFACE
14- Home Screen Overview
15- Message Center
16- Settings Tray
PROGRAMMING
18- Screen Lock
19- Settings
21- Advanced Settings
22- Setup Wizard
26- Installation
28- Installer/Dealer Settings
36- System Logs
37- Siren and Alarms
39- Security and Arming
42- Camera Settings
44- Z-Wave Device List
45- Sound
49- Partitions
50- Local Automation
SECURITY SENSORS
53- Security Sensors
54- Auto Learn Sensor
55- Add Sensor
56- Scan QR Code
57- Partition Name
58- Sensor Type
59- Sensor Groups
74- Sensor Name
76- Chime Type
77- Voice Prompts
78- Source
79- Edit Sensor
80- Delete Sensor
81- Sensor Status
83- Panel Motion Settings
WI-FI DEVICES
85- Wi-Fi Devices
87- Access Point Settings
88- AP Connected Devices
89- IQ Remote Devices
90- 3rd Party Connections
Z-WAVE™ DEVICES
92- Z-Wave Devices
93- Add Device
94- Clear Device
95- Delete Failed Device
96- Remove All Devices
97- View/Edit Associations
98- Z-Wave Settings
100- SmartStart
101- Provisioning List
BLUETOOTH DEVICES
103- Bluetooth Devices
104- Add Device
105- Edit Device
106- Delete Device
107- Remove All Devices
108- Settings
109- Add Speaker
SYSTEM TESTS
111- System Tests
113- Wi-Fi Test
114- Sensor Test
118- Cellular Test
119- Image Sensor Config
120- Z-Wave Test
121- Rediscover Network
122- Neighbor Info
123- Counters
125- Z-Wave Diagnostics
126- Advanced Z-Wave Diag
127- PowerG Test
128- Panel Glass Break Test
131- Dual Path Test
132- Daughter Cards Test
133- Panel Test
CUSTOMIZATION
135- User Management
136- Dealer Branding
137- Contact Info
138- Load Custom Logo
139- On-Screen Billboard
140- Load Help Videos
141- Connecting to Wi-Fi
142- Weather
143- Photo Frame
146- Load Images from SD Card
MAINTENANCE
148- Upgrade Software
149- Upgrade Software Using Wi-Fi
150- Software Update Via SD Card
151- Automatic Background Check
152- Battery Replacement
TROUBLESHOOTING
154- About
157- Power Down
158- Panel Reboot
159- Hard Reboot
160- Panel Test Troubleshooting
162- Cannot Load Help Videos
LEGAL
164- Important Information
SPECIFICATIONS
170- Specifications
172- Supported PowerG Sensors

PANEL
OVERVIEW
Warning: This Product should be installed in accordance with the National and Local Fire Codes and National and Local Electrical Codes. Printed information
describing proper installation, operation, testing, maintenance, evacuation planning, repair service, recycling and disposal is to be provided with this Product.
Warning: For all installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a week. The test shall be
performed also with primary DC power de-energized. For all Sensors, Detectors, and other accessories, follow the recommended maintenance instructions
for each device.

PANEL OVERVIEW
EXTERIOR FRONT
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Panel Camera
User Interface
Microphones
Page Indicator

PANEL OVERVIEW
EXTERIOR BACK
Mounting holes
single, double or
triple “gang” box
compatible
Micro SD
Card Slot
Speaker
Rear Access Cover
Siren
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Speaker
Microphone
Microphone
For EN Grade 2
applications this
screw shall be used
for tamper
protection against
mounting removal
For EN Grade 2
applications these
locking screws shall be
used.
Note: A low profile right angle
screwdriver is required to insert
the top 2 screws once wall
mounted. Steelman Pro 78944
PH0 recommended.

PANEL OVERVIEW
INTERIOR
Panel Battery*
Z-Wave Plus™
Radio
LTE Sim Card
“Tool-less”
Terminal Block
(Not approved for CE or EN Grade 2)
Tamper Switch
Cellular Antenna
The battery should NEVER be disconnected without following proper power-down procedures
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
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Siren
Security
RF Radio
(Not provided for CE or EN Grade 2)
Barrel Jack
Power
PowerG Antenna
PowerG Radio
(PowerG Radio is Standard on IQ
Panel 2 PowerG modem is required
for EN Grade 2 compliant installations)

INSTALLING
THE PANEL

INSTALLING THE PANEL
1. Insert your thumb or
finger under the opening on
the back cover and firmly
pull up to remove. This
cover is not needed for wall
mount.
2. Press tabs on the bottom
of the panel and pull apart
to remove the back plate.
Mount to the wall using
appropriate hardware
ensuring it is level.
1. Hang the front of the panel
with the hanging strap on the
back plate as shown above.
2. Screw required in break-away
wall tamper for EN Grade 2.
Firmly pinch “diagonally and
down” from the top front of
the bezel at all 4 snap tab
locations to ensure proper
closure. You will hear a “pop”
or “snap” sound when each
tab has closed properly and
the gap along the top should
be tightly seated.
IMPORTANT: Not properly
closing the panel could result
in damage to the backplate
or false panel tampers.
WALL MOUNT OPTION
Connect the power supply to
the barrel jack.
1. Latch the bottom of the
panel into place, ensuring the
the power wire is routed into
the wall and not pinched.
2. Swing the panel up towards
the 4 snap tabs at the top.
!
1
2
1
2
1
2
Note: For EN Grade 2 installations use only wall mount option
Note: For EN50131 Grade2 compliant installations, the enclosure shall be glued during the initial installation. After mounting the
enclosure base on the wall in its intended position, connect the internal battery and insert the SIM card for the cellular communicator.
Once all connections are done apply a few drops of the provided glue on each of the four corners of the enclosure base and attach the
enclosure cover so that all top and bottom sides latches snap in place and the enclosure is properly closed. Please note that the battery is
no longer replaceable. When the battery has reached its end of life, between 3- to 5 years, the panel shall be replaced and recycled in
accordance with European Directives. Use a cyanoacrylate glue type similar for example to the INSTA-CURE+ Gap Filling from Bob Smith
Industries Inc.

INSTALLING THE PANEL
1. With the included power
supply and cable, plug the
barrel connector into the
jack next to the terminals as
shown above.
2. Route the cable under the
hook next to the battery.
3. Route the cable through
the strain relief opening.
Replace the cover by
inserting the top first, then
while making sure the
cable passes under the
opening firmly press down
on the bottom until the
cover “snaps” into place.
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TABLE STAND OPTION
Insert your thumb or finger
under the opening on the
back cover and firmly pull
up to remove.
1
2
3
Insert table stand dowels
into the 2 upper keyholes.
Slide the stand firmly
upwards until you hear a
“click” from each side.
Note: For EN Grade 2, table stand option is not approved

INSTALLING THE PANEL
WIRING DIAGRAM
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NOTES
7vDC* IN
GND
SENSOR 1***
GND
SENSOR 2***
GND
EXT SIREN***
GND
**WARNING! Use 7vDC**
Power Supply ONLY
4.7k EOL
CLOSED LOOP
CIRCUIT
-
+
EXT SIREN:
Maximum Voltage: 12vDC
Maximum Current: 300mA
7vDC** IN
BARREL JACK
BARREL JACK FOR
USE WITH SUPPLIED
BARREL CONNECTOR
CABLE ONLY.
STRIPED WIRE IS
POSITIVE (+)
4.7k EOL
Input rating: 100-240vAC, 50/60Hz, 0.68A
Output rating: 7.0vDC, 1.0A
***NOTE: SENSOR 1, 2 & EXT SIREN are
not permissible in EN Grade 2
installations.
+++NOTE: External siren for US or
Canada only.
IMPORTANT IF USING CUSTOM LENGTH
WIRE:
- 7vDC Transformer: Use 18AWG (0.75
mm2) wire no longer than 100ft (~30m) to
ensure sufficient power is received at the
panel.
* The minimum permissible wire size shall
not be smaller than 0.33mm2or larger
than 0.75mm2
** A 7vDC power supply output shall not
exceed 15VA (15W) under any condition.

INSTALLING THE PANEL
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Press and hold the power button on
the right side of the panel for 3
seconds to power up.
POWERING THE PANEL
Connect power supply.
WARNING! Use 7vDC Power Supply ONLY
If using the provided cable, the “striped” wire is (+)
This unit must be powered by a 24-hour, 230vAC, 50Hz circuit that
cannot be turned off by a switch, dimmer, or Residual Current Device.
Failure to provide this circuit may prevent it from providing constant
protection.

USER
INTERFACE

USER INTERFACE
Header &
Settings Tray
Primary User
Interface &
Partition
The home screen is divided into three sections. The header shows the date & time, today’s weather, message center and
the Settings tray. The Primary interface shows arming options and sensor status & partition select. The footer shows panic
options and additional pages.
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Page
Indication and
Emergency
HOME SCREEN OVERVIEW

The header contains the the pull down settings tray, the weather icon, time/date and a message icon in the
upper right portion of the screen where you will find Security Provider messages and contact info, alerts,
video tutorials and FAQ’s
USER INTERFACE
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This is where you will find the Security Provider’s Contact Information
This is where you will find Video Tutorials to help with common questions
This is where you will find messages from the Security Provider, Panel
Alerts and Alarm Notifications.
MESSAGE CENTER

USER INTERFACE
SETTINGS TRAY
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To access the Settings tray swipe down on the bar at the top of the screen. The
Settings tray has quick access to system, battery, Wi-Fi & cellular status as well as
volume control, brightness, a lock screen icon and other quick settings.
Swipe down
for access
FIND IT
When partitions are
DISABLED, a Status
icon resides in the
upper left corner of
the settings tray.
Touch this icon to
return to the security
page.
When partitions are
ENABLED, a Lock
Screen icon replaces
the Status icon.
Touch this icon to
switch between
partitions.

PROGRAMMING

When the “Screen Lock” or “Partitions” setting are enabled, a lock screen will be presented once the panel has been woken
from either a touch on the screen or pressing the wake/sleep button on the side of the panel. This prevents unauthorized
access to the panel and/or one partition from accessing another as well as managing permissions to “Advanced Settings”.
PROGRAMMING
SCREEN LOCK
4 DIGIT SCREEN LOCK
6 DIGIT SCREEN LOCK
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Note: This feature has not been evaluated for EN Grade 2

The Settings page allows quick access to various simple
features & settings that do not require the protection of a
Dealer, Installer or Master code to be changed.
PROGRAMMING
FIND IT
Swipe down
for access
SETTINGS
SETTINGS
Setting
Description
Display
Adjust brightness, font size & 12/24 hour time
SD Card
Mount, unmount and manage SD Cards that are installed in a panel
Weather Temperature
Toggle between Farenheight and Celcius
Status
View the "Current Status" of security sensors: Zone #, Name, Status
(Open, Close, Active, Idle, Tamper, Failure), Battery and sensor History. Also
view “Alarms” and “History” for security sensors globally
Z-Wave™ Device Status
View the "Current Status" of Z-Wave devices: Name, Type, Status (Normal,
Failure), and Battery. Also view “Alerts” and “History” for Z-Wave globally
Other Z-Wave Devices
Shows Z-Wave devices that are learned into the panel but that are not part
of the main user interface (Lights, Locks, Thermostats & Garage Doors)

PROGRAMMING
SETTINGS
Setting
Description
EU Events
Display events as required for EN Grade 2. NOTE: This icon will only appear when the “En Grade 2" setting is Enabled.
Automation
Add, Edit or mange local lighting automation rules. These rules are separate from any cloud based rules
that may be set through Alarm.com. Examples of possible rules are as follows:
-Night: Turns light on at 7pm and off at 6am
-Evening: Turns light on at 7pm and off at 11pm
-Front Door: Turns light on for 15mins when Front Door opens between 5pm and 7am (must have a
sensor with the default quick name “Front Door” added in the panel)
-Doorbell: Turns light on between 5pm and 7am for 15 mins when Doorbell is activated (must have a
sensor with the default quick name “Doorbell” added in the panel)
Activity Monitor
Activity Monitor allows access to disarm sensors that are programmed as 24 hours zones, such as Sensor
Groups 8, 9 & 25. A valid Master, User or Guest code is required to control 24 hour activity sensors. 2
options are provided:
-Quick Access: 300 second temporary access
-Deactivate: Disarms 24 hour sensors until they are re-activated manually
License
Qolsys End User License Agreement
Advanced Settings
Access advanced settings & programming. A valid Dealer (default 2222), Installer (default 1111) or Master
Code (default 1234) is required
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