QOLSYS IQ Smart Socket-PG User manual

IQ Smart Socket-PG Installation Guide
Safety information
WARNING:
• Follow local electrical codes and regulations in your region when performing electrical work.
• Only qualified professionals should handle electrical wiring/devices.
• Install and use this product in accordance with applicable electrical codes and regulations in
your region.
• The device is designed for indoor use in dry locations only.
• The total current limit of the device is 15 Amps. Do not exceed this limit, as it can damage the
outlet and pose a safety hazard. To avoid overloading the outlet, ensure that the combined
current of all connected devices does not exceed 15 Amps.
• Keep this manual as it contains important technical data, testing, and troubleshooting
information which may be useful after installation is complete.
• Do not disassemble the product or attempt to make repairs yourself. Doing so may result in
electric shock and void the limited warranty.
• If you require assistance, contact our after-sales service.
• Make sure to use this product together with a 15A circuit breaker.
Overview
With the IQ Smart Socket-PG, you can control your devices remotely through your control panel. For
panels that are compatible with the IQ Smart Socket-PG, see https://bit.ly/3NuoY8o.
Figure 1: Overview
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D-308964 IQ Smart Socket-PG Install Guide

Callout Description
1 LED indicator and power button for top power
socket
2 Top power socket
3 LED indicator and power button for bottom
power socket
4 Bottom power socket
Installing the device
WARNING: Before installing the device, make sure that the electricity supply to the area is
turned off. Failure to do so may result in electric shock or serious injury.
1. Turn the power off at the circuit breaker.
2. Remove the existing socket and connect the new socket, see Figure 2.
Figure 2: Wiring
Callout Description
1 Line wire colored black
2 Terminal screw marked black
3 Terminal screw marked white
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D-308964 IQ Smart Socket-PG Install Guide

Callout Description
4 Neutral wire colored white
5 Ground wire colored green
6 Terminal screw marked green
3. Check that all the wires are in the correct position.
4. Mount the device with the screws and attach the faceplate.
5. Turn on the mains power at the fuse board or circuit breaker.
Enrolling the device with Auto Learn Enroll
Before you begin: Ensure power is connected to the device.
1. On the IQ panel menu, select Settings > Advanced Settings > Enter Installer Code >
Installation > Devices > Automation > Auto Learn Devices.
2. Press and hold both buttons on the device until the LED turns orange for 2 seconds.
3. Release both buttons, and the LED turns off. The device enters enrollment mode, and the panel
is notified of the device initiating enrollment.
4. When the device is recognized, tap OK when the pop-up window appears. Enter the device
details in the next configuration pop-up window.
5. Optional: Enter the PIN code on the product label for increased security during enrollment. The
device does not pair with the panel if you enter an incorrect PIN code.
6. Tap Pair.
7. If the device does not automatically enroll, perform a factory reset as indicated in the Resetting
the device section of the user manual.
Result: The device enrolls successfully.
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D-308964 IQ Smart Socket-PG Install Guide

Enrolling the device with Add PowerG
Before you begin: Ensure power is not connected to the device.
You can enroll the device in the IQ panel using the Add PowerG feature or scan the QR code on
the box. To enroll the device in the IQ panel using the Add PowerG feature, complete the following
steps:
1. On the IQ panel menu, select Settings > Advanced Settings > Enter Installer Code >
Installation > Devices > Automation > Add PowerG.
2. Enter the sensor id in the Sensor ID field or scan the QR code on the box label to enroll the
device.
3. Optional: Enter the PIN code on the product label for increased security during enrollment. The
device does not pair with the panel if you enter an incorrect PIN code.
4. Tap Pair.
5. Plug in and power on the device.
Result: The device enrolls successfully.
Considerations when you enroll a device
The following considerations apply when you enroll a device with PowerG or when you enroll a
device with Auto Learn enroll.
• If the buttons remain pressed after the light is turned off, the device returns to lowpower mode.
• If the connection is successful, the PowerG signal strength displays on the device.
• If the connection fails, a Not enrolled status displays on the control panel.
Checking the PowerG signal strength of the device
1. Ensure that the IQ Outdoor Plug-PG is powered on.
2. On the IQ panel, tap Settings > Advanced Settings > Enter Installer Code > Installation >
System Tests > PowerG Test > Run.
PowerG signal strength indication
Table 1: PowerG signal strength
Signal strength LED colour and pattern
Strong LED turns green and flashes 3 times
Good LED turns orange and flashes 3 times
Poor LED truns red and flashes 3 times
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LED indication and configuration
Table 2: Device configuration state
# Configuration Definition
1 Activation LED enabled Green LED appears when the load is on. Green LED
does not appear when the load is off.
2 Activation LED disabled LED is always off.
Note: The PowerG signal strength test blinking
overrides the Activation LED disabled mode.
Note: If the connection fails and the LED indicator turns off, reset the device to factory
default. For more information see, Resetting the device.
Additional behavior of the device
Behavior Corresponding behavior
Turn the socket on or off using the built-in
button
The IQ Panel updates the status within 10
seconds.
When enrolled The IQ Panel registers the device as a PowerG
device.
When power is removed from the device The IQ panel updates the device status to
unreachable within 14 minutes.
When power is restored to the device The IQ panel automatically updates the device
status to normal within 5 minutes.
When communication is lost and then restored The IQ panel automatically updates the device
status to normal within 5 minutes.
Resetting the device
1. Press and hold both buttons for 2 seconds. The LED turns orange to indicate a long press.
2. Release briefly, then press and hold the button again for 5 seconds until the LED turns red
and flashes 3 times to indicate a reset to factory default.
Note:
- After the reset, the device does not start enrollment automatically. For more
information on device enrollment, see Resetting the device.
- After a device is reset back to factory default, you must delete it from the panel and
re-enroll the device.
Troubleshooting
WARNING: The wiring should only be changed in accordance with applicable electrical codes
and regulations in your region.
WARNING: Only a qualified professional should attempt to change electrical wiring.
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The IQ Smart Socket-PG is not working with certain devices
• Check if the device you are trying to control with the IQ Smart Socket-PG is compatible with the
IQ Smart Socket-PG.
• Ensure that the device is properly plugged into the IQ Smart Socket-PG.
• Check if the device turns on using another socket, the device could be the problem and not the
outlet.
• Ensure the device you want to control works in an outlet without the IQ Smart Socket-PG.
Device does not turn on and IQ Smart Socket-PG is LED indicator does not turn on
• Check if the circuit breaker or fuse has tripped.
• Check if the IQ Smart Socket-PG neutral connection is wired correctly.
Specifications
Frequency band 912-919MHz
Communication protocol PowerG
Max load power Total 1800W@120V (Resistive load)
Standby power <1W
Input 120VAC, 60Hz
Output 120VAC, 60Hz,15A Maximum load in total for 2
outlets
Operating temperature 0°C to 40°C or 32°F to 104°F
Storage temperature -20°C to 55°C or -4°F to 131°F
Operating humidity 0 to 90% RH, Non-condensing
Color White
Dimensions 115.6 mm x 70.6 mm x 46.6 mm or 4.55 in. x
2.78 in. x 1.83 in.
Tamper resistant Yes
Device weight 157.8g
Compliance with standards
FCC and ISED Canada Compliance Statement
This device complies with FCC Rules Part 15 and with ISED license-exempt RSS standard(s).
Operation is subject to two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
that may be received or that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
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D-308964 IQ Smart Socket-PG Install Guide

To comply with FCC Section 1.1310 for human exposure to radio frequency electromagnetic fields
and IC requirements, implement the following instruction:
A distance of at least 20 cm. between the equipment and all persons should be maintained during
the operation of the equipment.
Le dispositif doit être placé à une distance d'au moins 20 cm à partir de toutes les personnes au
cours de son fonctionnement normal. Les antennes utilisées pour ce produit ne doivent pas être
situés ou exploités conjointement avec une autre antenne ou transmetteur.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
WARNING: Changes or modifications to this equipment not expressly approved by the party
responsible for compliance (DSC.) could void the user’s authority to operate the equipment.
UL/ULC notes
The IQ Smart Socket-PG has been listed by ETL for home automation in accordance with the
requirements in the Standards UL: E60730-1 Automatic Electrical Controls and UL 498 Attachment
Plugs and Receptacles. For UL/ ULC installations use this device only in conjunction with compatible
DSC wireless receivers: Qolsys IQ4, IQ4 Hub. After installation, verify the product functionality in
conjunction with the compatible receiver used.
Safety Instructions
Read the safety information before you install the equipment.
The IQ Smart Socket-PG shall be installed and used within an environment that provides the
pollution degree max 2 and over voltages category II in non-hazardous locations, indoor only. This
product is to be installed or used in accordance with local electrical codes and regulations. The
IQ Smart Socket-PG is to be installed in an indoor dry location. Exposure to weather or corrosive
conditions may damage the unit.
W.E.E.E Product recycling declaration
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For information regarding the recycling of this product you must contact the
company from which you originally purchased it. If you are discarding this
product and not returning it for repair then you must ensure that it is returned
as identified by your supplier. This product is not to be thrown away with
everyday waste.
Directive 2012/19/EU Waste Electrical and Electronic Equipment.
Warranty and EULA
To access Warranty and EULA information, access the following link: https://bit.ly/3NuoY8o or scan
the following QR code:
Technical support
Intrusion Tech support: [phone] #2 or 1-800-387-3630
©2023 Johnson Controls. All rights reserved. JOHNSON CONTROLS, TYCO and DSC are trademarks and/or registered
trademarks. Unauthorized use is strictly prohibited.
D-308964 IQ Smart Socket-PG Install Guide
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