Qsan Technology XCubeSAN User manual

Thank you for purchasing a QSAN XCubeSAN storage system.
This QIG will get you up and running quickly and is applicable to the following models :
XS5224, XS5216, XS5212, XS5226, XS3224, XS3216, XS3212, XS3226, XS1224, XS1216, XS1212, XS1226.
The QIGs in other languages can be downloaded from the QSAN website: https://qsan.com/m5jzpd
Open the Carrier Handle of a Disk Drive Tray
- The procedure of opening an LFF disk drive tray carrier handle: shift
the carrier handle release button from right to left; then carrier
handle will automatically pop out.
- Open an SFF disk drive tray carrier handle: shift the carrier
handle release button from up to down; then carrier handle will
automatically pop out.
XCubeSAN Quick Installation Guide
1 BEFORE YOU BEGIN
Package Contents
A QSAN XCubeSAN model includes:
Optional Accessories:
- 4 port 16Gb/8Gb Fibre Channel host card SFP+
(model name: HQ-16F4S2)
- 2 port 16Gb/8Gb Fibre Channel host card SFP+
(model name: HQ-16F2S2)
- 4 port 10GbE iSCSI host card SFP+ (model name: HQ-10G4S2)
- 2 port 10GBASE-T iSCSI host card RJ45 (model name: HQ-10G2T)
- 4 port 1GBASE-T iSCSI host card RJ45 (model name: HQ-01G4T)
- Cache-to-flash module:
- Battery back module + flash module (model name: C2F-BM128G)
- Super capacitor module + flash module (model name: C2F-SP128G)
- Rail kit (model name: SLR-RM3640)
- USB LCM module (model name: LCM-U162)
Prepare for Installation
Before installing your storage system, it is highly recommend that you
follow our configuration worksheet which can be downloaded from the
QSAN website: https://qsan.com/zk6ucs
Record System Information on the Configuration Worksheet
- System name
- Admin password
- NTP server address
- Management IP address at controller 1
- DNS server address
More Information
For additional hardware manual, software manual, or compatibility
matrix which includes HDD, SSD, HBA, and switch requirements,
please refer to the QSAN Download Center at:
https://qsan.com/download
1LFF : Large Form Factor / 3.5” disk drive 2SFF : Small Form Factor / 2.5” disk drive
2 INSTALL THE DISK DRIVES
Unlock the Disk Drive Tray
- The standard position of the disk drive tray is locked to prevent
damage during transport.
- To unlock LFF or SFF disk drive tray: shift the release button lock
from left to right. Release Button Lock
Unlock Direction
Unlock Direction
Release Direction
Release Direction
Carrier Handle Release Button
Carrier Handle Release Button
Unlock Direction
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System Chassis (x1)
AC Power Cords (x2) RS-232 Console Cable
(x2) for dual controller model
(x1) for single controller model
Screws Pack for Disk Drives
This Quick Installation Guide
Disk Drive Trays
(x24 LFF1) for 4U 24-bay
(x16 LFF) for 3U 16-bay
(x12 LFF) for 2U 12-bay
(x26 SFF2) for 2U 26-bay

Install an SFF Disk Drive into an LFF Tray
1. Place a disk drive tray onto a stable surface.
2. Align the disk drive to the tray with the connector facing away
from the carrier handle.
3. Align the four disk drive tray screw holes (front row at the bottom
side of the tray for SAS interface disk drive; a rear row for SATA
interface SSD) to the disk drive.
4. Install and tighten all four screws to secure disk drive.
Install an SFF Disk Drive into an SFF Tray
1. Place a disk drive tray onto a stable surface.
2. Remove the supporting bracket. Then align the disk drive with the
connector facing away from the carrier handle.
3. Align the four disk drive tray screw holes on both sides of the disk
tray.
4. Install and tighten all four screws to secure disk drive within the
tray.
Install an LFF Disk Drive into an LFF Tray
1. Place a disk drive tray onto a stable surface.
2. Align the disk drive to the tray (with disk connector facing away
from carrier handle) and align the four disk drive tray screw holes
located on both sides of the hard drive.
3. Install and tighten all four screws to secure the disk drive within
the tray.
3 INSTALL THE OPTIONAL HOST CARDS
Please refer to tne QSAN XCubeSAN Hardware Manual for detailed instructions.
1. Uninstall host card dummy bracket.
2. Insert host card to host card slot 1.
4 INSTALL THE OPTIONAL RAIL KIT
The rail kit is an optional accessory for XCubeSAN series product. If you have ordered the rail kit, please follow the racking instructions below.
CAUTION:
The populated XCubeSAN system can be very heavy, to avoid any potential injury or harm to installers, or damage to the system,
we strongly recommend at least two certified operators or engineers perform the system installation.
Supporting Bracket
Install the Tray with the Disk Drive into the System Chassis
- Users must open the carrier handle of a drive tray before installing it into the empty bay of the system chassis.
- The following is the procedure for installing a disk drive with the tray into the system for both LFF and SFF disk drive trays:
1. Align a disk drive with the tray to the empty bay you would like to install and then push it all the way into the disk drive bay until the carrier handle
can be closed.
2. Lock the release button lock by pushing the lock from right to left.
- Refer to the label on the system chassis for disk drive numbering. The disk drive numbering for 2U 26-bay system will be printed on the chassis.
Release Button Lock
Release Button Lock
1 1
1
2
2 2
3.5” HDD
1
2
2.5” HDD
LFF Tray
LFF Tray
1
SFF Tray
2

4. See the diagram below to determine the meaning of the lights and indicators on the front of the system.
TIP:
Please wait for the controller status LED to turn green on the rear of the chassis before attempting to discover or manage the storage system.
It may take a few minutes to boot the XCubeSAN system.
5 POWER ON THE STORAGE SYSTEM
Connect the Power Cables
1. Connect power cables from each power supply module to a power source.
2. Make sure to secure the power cables the power supply modules so they can not be pulled out accidentally.
Power on the System Components
1. Power on any network switches, routers, or other standalone components.
2. Power on any expansion enclosures that might be a part of the system.
3. Power on the XCubeSAN system by pressing the power button on the front of the system. Power Cord
Conncctor (left)
Power Cord
Conncctor(right)
Pull the inner rail out and slide the intermediate member back. Install the inner rail onto the chassis.
Insert the chassis to complete the installation.
Rear Bracket
Front Bracket
Note : Please repeat the installation steps for the other side.
6 DISCOVER AND SETUP THE SYSTEM
Discover the System
The default setting for the management IP address is DHCP. We provide the QFinder Java utility to search for QSAN products on the network and aid
quick access to the login page of the SANOS web interface.
QFinder Utility
To download QFinder, please visit: https://qsan.com/QFinder
QFinder is a Java based program. To execute this program, JRE (Java Runtime Environment) is required. You can visit the following website to
download and install JRE: http://www.java.com/en/download/
After JRE is installed, run the QFinder.jar program. The SAN storage system in your network will be detected and listed in the table.
Select the system you are looking for. Double clicking the
selected entry will automatically bring up the browser and
display the login page.
TIP:
If the LAN doesn’t have a DHCP server, the management port will be
assigned a fix IP address: 169.254.1.234/16. So you can configure the IP
address of your management computer to the same subnet domain of the
storage system, e.g.: 169.254.1.1/16. Then open a browser and enter
http://169.254.1.234 to go into the login page.
1 2
4
Install the outer rail / bracket assembly to the frame.
3
Step 1. Pull the middle rail fully extended in locked position.
Step 2. Ensure ball bearing retainer is located at the front of the middle rail.
Step 3. Insert chassis into middle-outer rail.
Step 4. When hit the stop, pull / push release tab to unlock and retract chassis into rack.
Step 5. Use M5x20 screws to fasten the chassis ear.
1. System Power Button / LED 4. System Status LED
2. UID (Unique ldentifier) Button / LED 5. USB Port
3. System Access LED
1
2
3
4
5

7 GETTING TECHNICAL SUPPORT
Please follow the troubleshooting tips in the XCubeSAN series Hardware Owner’s Manual or the SANOS User’s Manual to diagnose and resolve
common problems during initial setup and configuration. If you are still encountering trouble, please contact QSAN technical support for help using
one of the options below.
- Via the Web: https://qsan.com/support
- Via Telephone: [phone] extension 136 (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)
- Via Skype Chat, Skype ID: qsan.support (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00)
- Via Email: [email protected]
©2017 QSAN Technology Inc. All rights reserved. No part of this document may be reproduced or repurposed without the express written consent of QSAN. XCubeSAN, SANOS, QFinder, and the QSAN
logo are trademarks of QSAN. All other trademarks are the property of their respective owners. Features, specifications, model numbers, and product appearance is subject to change without notice.
June 2017
Initial Setup
The Initial configuration wizard will guide the first time user to initialize and setup the system quickly.
Host Configuration and Storage Management
After initial setup, the next step is to configure the specific storage settings for your requirement. For more information about managing the storage,
please refer to the XCubeSAN SANOS User's Manual which can be downloaded from the QSAN website: https://qsan.com/u4bb2s
Step 1
To access the SANOS web interface, you have to enter a username and
password. The initial defaults for the administrator login are:
- Username: admin
- Password: 1234
Step 2
- Enter a System Name.
- Change Admin Password.
- Set the local Date and Time. Date and time can be set by manually or
synchronized with a NTP (Network Time Protocol) server.
- Select a Time Zone depending on your location.
- Click the Next button to proceed.
Step 3
- Confirm or change the management port IP address and DNS server.
- Click the Next button to proceed.
Step 4
Verify all items, and then click the Finish button to complete the initial
configuration. You have to login with the new IP address of the
management port and new admin password next time.
- Confirm or change the management port IP address and DNS server.
- Click the Next button to proceed.