Quadra-Fire OYAGEUR-MBK User manual

1 7063-512F February 25, 2016
NOTICE: DO NOT DISCARD THIS MANUAL
VOYAGEUR WOOD INSERT
Automatic Combustion Control (ACC)
Model(s):
VOYAGEUR-MBK
VOYAGEUR-PMH
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures
• High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
WARNING
If the information in these instruc-
tions is not followed exactly, a
fire may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Do not overfire - If heater or chimney con-
nector glows, you are overfiring. Overfiring
will void your warranty.
• Comply with all minimum clearances to
combustibles as specified. Failure to
comply may cause house fire.
WARNING
Fire Risk.
For use with solid wood fuel only.
Other fuels may overfire and generate
poisonous gases (i.e. carbon monoxide).
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies recommends NFI certified profession-
als, or technicians supervised by an NFI certified
professional.
WARNING
NOTE
To obtain a French translation of this manual, please contact
your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s’il vous
plaît contacter votre revendeur ou visitez www.quadrafire.com

2 7063-512F February 25, 2016
VOYAGEUR
Ai
r comes s
t
an
d
ar
d
on
th
e
i
nser
t
an
d
mus
t
b
e
i
ns
t
a
ll
e
d
b
e
f
ore opera
ti
ng
i
nser
t
.
When used as a masonry insert stove, install only in a masonry fireplace built to national and/or
local codes. Do not remove brick or mortar to accommodate insert. Installation requires a 5 foot
minimum length of a starter pipe into existing chimney with airtight face seal.
Install only on a non-combustible hearth. Approved for installation and use in factory built
zero-clearance fireplaces conforming to minimum fire chamber specifications.
Components required for installation: positive or direct flue connection assembly or listed vent
liner.
In Canada a full length 6 inch (152mm) S635 flue liner is required as per ULC S628-93.
WARNING - Inspect and clean chimney frequently. Under certain conditions of use, creosote
buildup may occur rapidly.
Do not connect this unit to a chimney serving another appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing. Route power
cord away from unit. Do not route cord under or in front of appliance.
Electrical Rating: 115 VAC 1.4AMPS 60 Hz
Do not use grate or elevate fire. Build wood fire directly on firebrick.
Do not overfire. If heater or
chimney connector glows, you are
overfiring.
Operate only with doors
closed. Open only to add fuel to the fire.
Replace glass only with 5mm ceramic
available from your dealer.
Minimum Clearances To Combustible Material
Masonry, Heat Circulating & Factory-Built
USAONLY
A Sidewall to Fuel Loading Door 20-1/2 in.
B Mantel to Fuel Loading Door 29 in.
C Top Trim to Fuel Loading Door 22 in.
D SideTrim to Fuel Loading Door 10-1/2 in.
E Hearth Extension from Glass 16 in.
F H
earth Extenson from Fuel Loading Door 8 in.
Refer to Clearances on other label for Canada
HOT WHILE IN OPERATION DO NOT
TOUCH, KEEP CHILDREN
CAUTION:
AND CLOTHINGAWAY. CONTACT MAY CAUSE SKIN
BURNS. KEEP FURNISHINGSAND OTHER
COMBUSTIBLE MATERIAL FARAWAY FROM THE
APPLIANCE. SEE NAMEPLATEAND INSTRUCTIONS.
Model:
VOYAGEUR
WOOD INSERT
Report: 100116597
R
TESTED TO:
UL 1482, ULC S628-93
Serial No.
007022
2015
2016
2017
DO NOT REMOVE THIS LABEL
Mfg by:
1445 N. Highway, Colville, WA 99114 www.quadrafire.com
Made in U.S.A. of US and
imported parts.
Jan Feb Mar Apr May June July Aug Sept Oct. Nov. Dec.
7063-174C
NOTICE:
All measurements are from the fuel loading
door opening.
TRIM DEPTH
*Maximum 1-1/2 (38mm) Top Trim Depth
**Maximum 3-1/2 (89mm) SideTrim Depth
Factory-Built Floor
Protection under Hearth
Extension
Thermal & Ember Protection
Floor height 0 to 3.5 inches below
Insert Base: 1 inch (25mm) R=0.52
Ember Protection Only
Greater than 3.5 inches below
Insert Base:
Hearth Extension
A
B
*C **
D
FE
Insert
SideWall
Maximum Mantel Depth - 12 inch (305mm)
Fascia or Trim
Mantel
Fuel Door
U.S. ENVIRONMENTALPROTECTIONAGENCY - Certified to comply with 2015 particulate emission standards at 4.1
g/hr EPA Method 28 and 5G. Not approved for sale after May 15, 2020.
This wood heater needs periodic
inspection and repair for proper
operation. Consult the owner’s
manual for further information. It
is against federal regulations to
operate this wood heater in a
manner inconsistent with the
operating instructions in the
owners’s manual.
A. Congratulations
Hearth & Home Technologies welcomes you to our tradition
of excellence! In choosing a Quadra-Fire appliance, you
have our assurance of commitment to quality, durability, and
performance.
This commitment begins with our research of the market,
including ‘Voice of the Customer’ contacts, ensuring we
make products that will satisfy your needs. Our Research
and Development facility then employs the world’s most
advanced technology to achieve the optimum opera-
tion of our stoves, inserts and fireplaces. And yet we are
old-fashioned when it comes to craftsmanship. Each unit
is meticulously fabricated and gold and nickel surfaces are
hand-finished for lasting beauty and enjoyment. Our pledge
to quality is completed as each model undergoes a quality
control inspection.
We wish you and your family many years of enjoyment in
the warmth and comfort of your hearth appliance. Thank
you for choosing Quadra-Fire.
B. Sample of Serial Number / Safety Label
LOCATION: UNDER ASH LIP ON PULL-OUT PLATE
NOTE: Clearances may only be reduced by means
approved by the regulatory authority having jurisdiction
SAMPLE
Test Lab & Report
Number
Mfg Date
Serial Number
Model Name
and Welcome to the Quadra-Fire Family!

February 25, 2016 7063-512F 3
VOYAGEUR
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided may result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
A. Congratulations..................................................................2
B. Sample of Serial Number / Safety Label............................2
C. Warranty ...........................................................................4
D. Quick Start Guide..............................................................6
1 Listing and Code Approvals
A. Insert Certification.............................................................7
B. BTU & Efficiency Specifications........................................7
C. Mobile Home Approved.................................................... 7
D. Glass Specifications.........................................................7
2 Operating Instructions
A. Your Wood Appliance.........................................................8
B. Fire Safety .........................................................................9
C. Overfiring..........................................................................9
D. Combustible/Non-combustible Materials...........................9
E. Seasoned Wood...............................................................9
F. Burning Process................................................................10
G. Automatic Combustion Control (ACC)..............................11
H. Air Controls.......................................................................11
I. Burn Rates and Operating Efficiency................................12
J. Correct Baffle & Blanket Placement..................................13
K. Building A Fire...................................................................14
L. Wood Fuel.........................................................................15
M. Operating the Blower Control Box with Snap Disc...........16
N. Blower Operating Instructions ..........................................16
O. Clear Space......................................................................17
P. Frequently Asked Questions ............................................17
Q. Opacity (Smoke)...............................................................17
3 Maintenance and Service
A. Disposal of Ashes.............................................................18
B. Chimney and Chimney Connector Inspection/Cleaning...18
C. Appliance Inspection - Routine.........................................18
D. Cleaning Plated Surfaces..................................................18
E. Glass Cleaning ..................................................................19
F. Inspect Firebrick................................................................19
G. Quick Reference Maintenance Guide ..............................20
4 Troubleshooting Guide
5 Service Parts Replacement
A. Glass Replacement - Door Assembly...............................22
B. Snap Disc Replacement...................................................22
C. Wiring Diagram..................................................................22
D. Blower Replacement .........................................................23
E. Baffle & Ceramic Blanket Removal...................................24
F. Door Handle Assembly......................................................24
G. Tube Channel Assembly Replacement ............................25
6 Reference Materials
A. Service & Maintenance Log...............................................26
B. Service Parts & Accessories..............................................27

4 7063-512F February 25, 2016
VOYAGEUR
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
H
earth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
H
HT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
W
ARRANTY COVERAGE:
H
HT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
o
f the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
w
ill be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
n
ents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
H
HT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
o
bligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
i
tself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
i
s subject to conditions, exclusions and limitations as described below.
W
ARRANTY PERIOD:
W
arranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
a
uthorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
f
ollowing the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period fo
r
parts and labor for covered components is produced in the following table.
T
he term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
g
as appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
t
ime periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet EPA
Wood Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX Igniters, electronic components,
and
g
lass
XXXXX Factor
y
-installed blowers
X Molded refractor
yp
anels
XFire
p
ots and burn
p
ots
5
y
ears 1
y
ear X X Castin
g
s and baffles
7 years 3 years X X X Manifold tubes,
HHT chimne
y
and termination
10
y
ears 1 year X Burners, logs and refractory
Limited
Lifetime 3yearsXXXXX Fireboxandheatexchanger
XXXXXXX All replacement parts
be
y
ond warrant
yp
eriod
Warranty Period HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
C. Warranty

February 25, 2016 7063-512F 5
VOYAGEUR
WARRANTY CONDITIONS:
 


 
 !
"

 "

This warranty is void if:
 #!!
$#!!!!!
"
 %
 !

!
LIMITATIONS OF LIABILITY:
 '*'!!*
!!!!!!
+8
*+!

;!<=<>$
<<=<?>@$KN<NOQRU!Z[<8?$<=>@<88U@@?<8$<@?<U@@?Q
8><\<N<@<?<N]@$?$\?QZ>R<NU@@?Q8RZ<N$N]@$?$\<
<=>@<88<NU@@?Q8><\<NO$K<
WARRANTY EXCLUSIONS:
^
 !
*
 N!!!!!!!
*
 @%
^!!"!"!!!!-

 Z*!!-

 N^_`q!!
!!;_{q
;_|q;_}q-
!!!!!!~
;_q!+!!
!"#!*
;_q;_q
*
;_q*;
~_q
 ?#!%
 #*
 '*'-
-
!!


6 7063-512F February 25, 2016
VOYAGEUR
D. Quick Start Guide
Note: These are generic drawings and may not represent your specific model.
The stove is ready for
normal operation.
23
6
ITEMS NEEDED FOR FIRST FIRE:
LOAD WOOD ADD NEWSPAPER
ADD MORE WOOD
4
ADD KINDLING
LIGHT THE PAPER
7
REDUCE AIR
CONTROL
Set to desired heat
output
5
WARNING! Risk of Fire
Close and securely latch the door after
the fire has started, and after refueling, to
prevent:
• Spillage of smoke, flame and carbon
monoxide
• Spillage of sparks, coals and logs
• Over-firing
DO NOT leave the stove unattended with
the door open.
Starting a fire may not require an open
door for draft. The air control should
supply adequate draft.
10 Pieces of Newspaper, 10-20 Pieces of Dry Kindling
and a Few Pieces of Dry Split Wood.
1
OPEN AIR CONTROLS
LOW
HIGH
BURN RATE CONTROL
U
pp
er Ri
g
ht Corner
LOW
HIGH
BURN RATE CONTROL
U
pp
er Ri
g
ht Corner

February 25, 2016 7063-512F 7
VOYAGEUR
Model: Voyageur Wood Insert
Laboratory: Intertek
Report No: 100116597
Type: Solid Fuel Type, Listed Room Heater
Standard: UL1482 and ULC S628-93 and
(UM) 84-HUD, Mobile Home
Approved.
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved by
Hearth & Home Technologies.
• Operating appliance without fully assembling all components.
• Operatingappliancewithout legsattached(if suppliedwithunit).
• Do NOT Overfire - If appliance or chimney connector glows,
you are overfiring.
Any such action that may cause a fire hazard.
1 Listing and Code Approvals
A. Insert Certification
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products, their
specifications and/or price without notice.
NOTE: This installation must conform with local codes. In the
absence of local codes you must comply with the UL1482, (UM)
84-HUD and NPFA211 in the U.S.A. and the ULC S628-93 and
CAN/CSA-B365 Installation Codes in Canada.
C. Mobile Home Approved
• This appliance is approved for mobile home installa-
tions when not installed in a sleeping room and when
an outside combustion air inlet is provided.
• The structural integrity of the mobile home floor, ceil-
ing, and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
chimney must be listed to UL103 HT or a listed UL-
1777 full length six inch (152mm) diameter liner must
be used.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualified
installer, service agency or your dealer.
Quadra-Fire is a registered trademark of Hearth & Home
Technologies.
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:
B. BTU & Efficiency Specifications D. Glass Specifications
This stove is equipped with 5mm ceramic glass. Replace
glass only with 5mm ceramic glass. Please contact your
dealer for replacement glass.
The Quadra-Fire Voyageur (ACC) meets the U.S. Environ-
mental Protection Agency’s crib wood emission limits for
wood heaters sold after May 15, 2015.
This wood heater needs periodic inspection and repair for
proper operation. It is against federal regulations to operate
this wood heater in a manner inconsistent with operating
instructions in this manual.
EPA Certification #: 790
EPA Certified Emissions: 4.1 grams per hour
*LHV Tested Efficiency: 77.0 %
**HHV Tested Efficiency: 71.1 %
***EPA BTU Output: 11,200 to 23,500 / hr.
****Peak BTU/Hour Output: 49,100
Vent Size: 6 inches
Firebox Size: 1.83 cubic feet
Maximum Wood Length: 18 inches
Ideal Wood Length: 16 inches
Fuel Seasoned Cord Wood
* Weighted average LHV efficiency using Douglas Fir dimension-
al lumber and data collected during EPA emissions test.
**Weighted average HHV efficiency using Douglas Fir dimen-
sional lumber and data collected during EPA emissions test.
***A range of BTU outputs based on EPA Default Efficiency and
the burn rates from the low and high EPA tests, using Douglas
Fir dimensional lumber.
****Apeak BTU out of the unit calculated using the maximum first
hour burn rate from the High EPA Test and the BTU content of
cordwood (8600) times the efficiency.

8 7063-512F February 25, 2016
VOYAGEUR
Surround & Trim Set
Burn Rate Control
ACC Start-up
Air Control
Door Handle & Fiber Handle
Blower Controls & Snap Disc
Under Ash Lip
Blower Assembly
User Guide
2 Operating Instructions
WARNING! DO NOT operate appliance before reading and understanding operating instructions.
Failure to operate appliance according to operating instructions could cause fire or injury.
WARNING
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as appliance.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable materials.
• Keep clothing, furniture, draperies and other flammable materials away.
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
A. Your Wood Appliance
Figure 8.1- General Operating Parts
If you expect that children may come into contact with this appli-
ance, we recommend a barrier such as a decorative screen.
See your dealer for suggestions.

February 25, 2016 7063-512F 9
VOYAGEUR
D. Combustible/Non-combustible Materials
• Combustible Material
Material made of or surfaced with wood, compressed
paper, plant fibers, plastics, or any material capable
of igniting and burning, whether flame-proofed or not,
plastered or unplastered.
• Non-combustible Material
Material which willnot igniteand burn.Such materialsare
those consisting entirely of steel, iron, brick, tile, slate,
glass or plasters, or any combination thereof.
• Non-combustible Sealant Material
Sealants which will not ignite and burn: Rutland, Inc.
Fireplace Mortar #63, Rutland 76R, Nuflex 304, GE
RTV106 or GE RTB116 (or equivalent).
E. Seasoned Wood
Burn only dry seasoned wood.
• Store wood under cover, out of the rain and snow.
• Dry and well-seasoned wood will not only minimize the
chance of creosote formation, but will give you the most
efficient fire.
• Even dry wood contains at least 15% moisture by weight,
and should be burned hot enough to keep the chimney
hot for as long as it takes to dry the wood out - about one
hour.
• It is a waste of energy to burn unseasoned wood of any
kind.
Dead wood lying on the forest floor should be considered
wet, and requires full seasoning time.
• Standing dead wood can be considered to be about 2/3
seasoned.
• To tell if wood is dry enough to burn, check the ends of
the logs.
• Ifthere are cracksradiatinginalldirections from thecenter,
it is dry.
• If your wood sizzles in the fire, even though the surface
is dry, it may not be fully cured.
C. Overfiring
Do not over-fire.
Over-firing may ignite creosote or will damage
the stove and chimney.
To prevent over-firing your stove, DO NOT:
• Use flammable liquids
• Overload with wood
• Burn trash or large amounts of scrap lumber
• Permit too much air to the fire
• Use of processed solid fuel fire logs
WARNING
Fire Risk
1. Symptoms of Over-Firing
Symptoms of over-firing may include one or more of the fol-
lowing:
• Chimney connector or appliance glowing
• Roaring, rumbling noises
• Loud cracking or banging sounds
• Metal warping
• Chimney fire
2. What To Do if Your Stove is Over-Firing
• Immediately close the door and air controls to reduce
air supply to the fire.
• If you suspect a chimney fire, call the fire department
and evacuate your house.
Hearth & Home Technologies WILL NOT warranty stoves
that exhibit evidence of over-firing. Evidence of over-firing
includes, but is not limited to:
• Warped air tube
• Deteriorated refractory brick retainers
• Deteriorated baffle and other interior components
• Contact your local chimney professional and have your
stove and stove pipe inspected for any damage.
• Do not use your stove until the chimney professional
informs you it is safe to do so.
B. Fire Safety
Toprovidereasonablefiresafety,the following should begiven
serious consideration:
1. Install at least one smoke detector on each floor of your
home to ensure your safety. They should be located
awayfrom the heatingapplianceandcloseto the sleeping
areas. Follow the smoke detector manufacturer’s
placement and installation instructions, and be sure to
maintain regularly.
2. A conveniently located Class A fire extinguisher to
contend with small fires resulting from burning embers.
3. A CO detector should be installed in the room with the
appliance.
4. A practiced evacuation plan, consisting of at least two
escape routes.
5. A plan to deal with a chimney fire as follows:
In the event of a chimney fire:
a Evacuate the house immediately
b. Notify fire department.

10 7063-512F February 25, 2016
VOYAGEUR
F. Burning Process
In recent years there has been an increasing concern about
air quality. Much of the blame for poor air quality has been
placed on the burning of wood for home heating.
In order to improve the situation, we at Quadra-Fire have
developed cleaner-burning wood appliances that surpass
the requirements for emissions established by our governing
agencies.
These wood appliances must be properly operated in order
to ensure that they perform the way they are designed to
perform.
1. Kindling or First Stage
It helps to know a little about the actual process of burning in
order to understand what goes on inside the appliance. The
first stage of burning is called the kindling stage.
In this stage:
• Wood is heated to a temperature high enough to evapo-
rate the moisture present in all wood.
• Wood will reach the boiling point of water (212°F) and will
not get any hotter until the water is evaporated.
This process takes heat from the coals and tends to cool the
appliance.
Fire requires three things to burn:
• Fuel
• Air
• Heat
If heat is robbed from the appliance during the drying stage,
the new load of wood has reduced the chances for a good
clean burn.
It is always best to burn dry, seasoned firewood. When the
wood isn’t dry, you must open the air controls and burn at a
high burn setting for a longer time to start it burning.
The heat generated from the fire should be warming your
homeand establishing the fluedraft,not evaporating themois-
ture out of wet, unseasoned wood, resulting in wasted heat.
2. Second Stage
Inthesecondarystagewoodgivesoffflammablegaseswhich
burn above the fuel with bright flames.
During this stage of burning:
• The flames must be maintained and not allowed to go out
to ensure the cleanest possible fire.
• If the flames tend to go out, it is set too low for your burn-
ing conditions.
Theaircontrol located at the upperrighthandcornerisusedto
adjust for burn rates. This is called the Burn RateAir Control.
Figure 11.1 on page 11.
3. Final Stage
The final stage of burning is the charcoal stage. This occurs
when the flammable gases have been mostly burned and
only charcoal remains. This is a naturally clean portion of
the burn. The coals burn with hot blue flames.
• It is very important to reload your appliance while enough
lively hot coals remain in order to provide the amount of
heat needed to dry and rekindle the next load of wood.
• It is best to open the Burn Rate Air and Start-Up Air Con-
trols before reloading. This livens up the coalbed and
reduces excessive emissions (opacity/smoke).
• Open door slowly so that ash or smoke does not exit ap-
pliance through opening.
• Break up any large chunks and distribute the coals so
that the new wood is laid on hot coals.
Air quality is important to all of us, and if we choose to use
wood to heat our homes we should do so responsibly.
Weneed to learn to burn in the cleanest way possible allowing
us to continue using our wood appliances for many years to
come.
NOTICE: Improper operation can turn any wood appli-
ance into a smoldering environmental hazard.