Quadra-Fire 43ST-ACC-AU User manual

102/237037-807C
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with question on installation, operation, or service.
R
4300 STEP TOP
AUSTRALIA
WOOD APPLIANCE
AUTOMATIC COMBUSTION
CONTROL (ACC)
MODEL:
43ST-ACC-AU
• Donotstoreorusegasolineorotherammablevapors
andliquidsinthevicinityofthisoranyotherappliance.
• Donotoverre-Ifapplianceorchimneyconnector
glows, you are over ring. Over ring will void
yourwarranty.
• Complywithallminimumclearancestocombustibles
asspecied.
Failuretocomplymaycausehousere.
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal
injury, or death.
WARNING
WARNING
HOT SURFACES!
Glassandothersurfacesarehotduring
operationANDcooldown.
Hot glass and appliance will cause burns.
• Donottouchglassuntilitiscooled
• Useleathergloveswhenreloadingfuel
• NEVERallowchildrentotouchglass
• Keepchildrenaway
• CAREFULLY SUPERVISE children in same room
asappliance.
• Alert children and adults to hazards of
hightemperatures
• High temperatures may ignite clothing or other
ammablematerials.
• Keep clothing, furniture, draperies and other
ammablematerialsaway.
Fire Risk.
Forusewithsolidwoodfuelonly.
Other fuels may over re and generate
poisonousgases(i.e.carbonmonoxide).
WARNING

202/237037-807C
A. Sample of Serial Number / Safety Label
LOCATION:Backofappliance
NOTE: Clearances may only be reduced by means approved by the regulatory authority having
jurisdiction
BARCODE LABEL
MILLENNIUM ACC WOODFIRE COMPLIANCE LABEL
This appliance has been TESTED TO AS/NZS 4013 for Softwood by Applied Research Services Ltd. Report # 07/1717 - Date Tested: November 2007
This appliance has been TESTED TO AS/NZS 4012/4013 (2014) for Hardwood by Australian Solid Fuel Testing Report # ASFT19058: Date Tested: July 2019
OVERALL AVERAGE EFFICIENCY SOFTWOOD HARDWOOD
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4012: .........................................................71% 64%
AVERAGE PARTICULATE EMISSION FACTOR
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4013: .........................................................0.4 g/kg 1.0 g/kg
MAXIMUM AVERAGE HEAT OUTPUT: ..........................................................................10 kW 12 kW
APPROVED FUEL: ...............................................................................................................BURN ONLY WOOD WITH A MOISTURE CONTENT
LESS THEN 25% (dry basis).
Wetback - All Models: .........................................................................................
Manufactured By: ...............................................................................................Hearth & Home Technologies, 352 Mountain House Road,
Halifax, PA 17032, United States of America
PERFORMANCE MAY VARY FROM TEST VALUES DEPENDING ON ACTUAL OPERATING CONDITIONS.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Export stove. May not be operated within the United States
NOTE:
7037-805A
INSTALLATION
DATE:
HF
Serial No. /
No de série: Date of Manufacture / Date de fabrication:
2021 2022 2023 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
MODEL QUADRA-FIRE 4300 MILLENNIUM ACC
Serial
Number
Model
Name
Test Lab
& Report
Number
Mfg. Date
SAMPLE
and Welcome to the Quadra-Fire Family!

302/237037-807C
A.SampleofSerialNumber/SafetyLabel........... 2
B.WarrantyPolicy.............................. 4
C.QuickStartGuide............................. 7
1 Listing and Code Approvals
A.ApplianceCertication......................... 8
B.BTU&EfciencySpecications.................. 8
C.GlassSpecications........................... 8
2 Operating Instructions
A.Over-FiringYourAppliance..................... 9
B.WoodSelection&Storage ...................... 9
C.BurningProcess.............................. 9
D.AirControls................................ 10
E.UsingBurnRateAirControl&ACCSystem....... 10
F.BurnRatesandOperatingEfciency............. 11
G.BuildingAFire.............................. 12
H.Opacity(Smoke)............................ 13
I.ClearSpace................................. 13
J.NegativePressure........................... 14
K.FrequentlyAskedQuestions................... 14
3 Maintenance and Service
A.QuickReferenceMaintenanceGuide............ 15
B.CleaningandOperatingtheAshRemovalSystem. . 16
C.GeneralMaintenance......................... 17
D.CorrectBafe&BlanketPlacement.............. 19
4 Troubleshooting Guide ....................... 20
5 Service Part Replacement.................... 21
A.GlassReplacement-DoorAssembly............ 21
B.FirebrickReplacement ........................ 21
C.DoorHandleAssembly....................... 21
D.BafeRemoval.............................. 22
E.TubeChannelAssemblyReplacement........... 23
6 Reference Materials
A.ServiceandMaintenanceLog.................. 24
B.ServicePartsList ............................ 26
TABLE OF CONTENTS
Quadra-FireisaregisteredtrademarkofHearth&HomeTechnologies.
Safety Alert Key:
• DANGER!Indicatesahazardoussituationwhich,ifnotavoidedwillresultindeathorseriousinjury.
• WARNING!Indicatesahazardoussituationwhich,ifnotavoidedmayresultindeathorseriousinjury.
• CAUTION!Indicatesahazardoussituationwhich,ifnotavoided,mayresultinminorormoderateinjury.
• NOTICE:Indicatespracticeswhichmaycausedamagetotheapplianceortoproperty.
=Containsupdatedinformation


402/237037-807C
B. Warranty Policy
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
1 year X X X X X
All parts including handles, external enameled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
2 years
X X Igniters, Auger Motors, Electronic Components, and
Glass
X X X Factory-installed Fans
X X Molded Refractory Panels, Glass Liners
3 years X Firepots, Burnpots, Mechanical Feeders/Auger
Assemblies
5 years 1 years X Vent Free Burners, Vent Free Logs
X X Castings Medallion and Ba󰀪es
AUSTRALIAN WARRANTY INFORMATION
Hearth & Home Technologies (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.hearthnhome.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
veried purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of rst occupancy of the dwelling or six months after the sale of the product by
an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the instal-
lation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is dened as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reect the minimum expected useful lives of the designated components under normal operating conditions.
2000-645J (2-23) Page 1 of 3

502/237037-807C
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
6 years 3 years X Catalyst - Limitations Listed
7 years 3 years X X Manifold Tubes HHT
Chimney and Termination
10 years 1 year X Burners, Logs and Refractory
Limited
Lifetime 3 years X X X Firebox and Heat Exchanger, FlexBurn®System
(engine, inner cover, access cover and reback)
1 year None X X X X X All Replacement Parts beyond Warranty Period
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
• The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer
or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface nishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface nishes may occur. This is not a aw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by ngerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in-
clude: paint, wood, pellet and coal gaskets, rebricks, grates, ame guides, light bulbs, batteries and the discoloration
of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identication label furnished with the appliance; (2) failure to in-
stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insu󰀩cient make-up air supply, or handling devices such as exhaust fans or forced air fur-
naces or other such causes; (6) use of fuels other than those specied in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modication of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup-
tions or uctuations of electrical power supply to the appliance.
2000-645J (2-23) Page 2 of 3

602/237037-807C
• Non HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing replace system in which an insert or a decorative gas appliance is installed.
• Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and conguration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine, or other damaging
chemicals. Over-ring can be identied by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel nishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
• To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you.
• Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
• Check with Jetmaster in advance for any costs to you when arranging a warranty call.
Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
• HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assess-
ment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
•
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
VIC / TAS
Jetmaster
444 Swan Street
Richmond 3121
[phone]
WA
Fireplace Corner
277 Lord Street
East Perth 6000
[phone]
NSW
Jetmaster
55 Marrickville Rd
Marrickville NSW 2204
[phone]
2000-645J (2-23)
Page 3 of 3
SA
Jetmaster
40 Maple Ave.
Forestville SA 5035
[phone]
QLD
Jetmaster
13 French Ave.
Brendale QLD 4500
[phone]

702/237037-807C
C. Quick Start Guide
1 2 3
4 5
6 7
NOTE: These are generic drawings and may not represent your specifi c model.
ITEMS NEEDED FOR FIRST FIRE: 10 Pieces of Newspaper, 10-20 Pieces of Dry
Kindling and Few Pieces of Dry Split Wood.
OPEN AIR
CONTROLS
HIGH
BURN RA
TE
CONTROL
(Upper Right
Corner)
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
HIGH
LOAD WOOD ADD NEWSPAPER
ADD KINDLING
LIGHT THE PAPER
ADD MORE WOOD REDUCE AIR
CONTROLS
Set to desired heat output.
LOW
BURN RATE
CONTROL
(Upper Right
Corner)
AUTOMATIC
COMBUSTION
CONTROL (ACC)
(Middle right hand side)
LOW
The appliance is ready for
normal operation.
Warning! Risk of Fire.
Close and securely latch the door after
the fi re has started, and after refueling, to
prevent:
- Spillage of smoke, fl ame and carbon
monoxide
- Spillage of sparks, coals, and logs
- Over fi ring
DO NOT leave the appliance unattended
with the door open.
Starting a fi re may not require an open
door for draft. The air control should
supply adequate draft.

802/237037-807C
Model
Number: 4300StepTop
Laboratory: HRLTechnology,AustralianSolidFuel
Testing
Report No: HCMG/12/016
Type: SoftwoodandHardwoodonlyat25%
drybasis
Standard: AS/NZS2918:2001
The Quadra-Fire 4300 Step Top Wood Appliance is
Hardwood and Softwood Certied. Hardwood Particulate
Emissionsequaling1.0g/kgwithaSpaceHeatingEfciency
of64%.SoftwoodParticulateEmissionsequaling0.4g/kg
withaSpaceHeatingEfciencyof71%.
Thiswoodapplianceneedsperiodicinspectionandrepair
for proper operation. It is against federal regulations to
operatethiswoodapplianceinamannerinconsistentwith
operatinginstructionsinthismanual.
A. Appliance Certication
B. BTU & Efciency Specications
Overall Average Efciency
Burning Softwood
(AS/NZS 4012)
71%
Overall Average Efciency
Burning Hardwood
(AS/NZS 4012)
64%
Average Particulate Emission
Factor Burning Softwood
(AS/NZS 4013)
0.4g/kg
Average Particulate Emission
Factor Burning Hardwood
(AS/NZS 4013)
1.0g/kg
Maximum Average Heat Output
Burning Softwood 10kW
Maximum Average Heat Output
Burning Hardwood 12.0kW
Wetback
WetbacksareNOT
anapprovedoption
andmustNOTbe
tted.
Vent Size: 6inches
Firebox Size: 2.3cubicfeet
Recommended Wood Length: 18inches
Fuel Orientation: Front-to-Back
Approved Fuel
Softwoodand
Hardwoodonlywitha
Moisturecontentless
than25%(drybasis)
Improper installation, adjustment, alteration, service or
maintenancecancauseinjuryorpropertydamage.
Forassistanceoradditionalinformation,consultaqualied
installer,serviceagencyoryourdealer.
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replaceglassonlywith5mmceramicglass.Pleasecontact
yourdealerforreplacementglass.
NOTE: Hearth & Home Technologies, manufacturer of
this appliance, reserves the right to alter its products,
theirspecicationsand/orpricewithoutnotice.
11 Listing and Code Approvals
• Installationanduseofanydamagedappliance.
• Modicationoftheappliance.
• InstallationotherthanasinstructedbyHearth&Home
Technologies.
• Installation and/or use of any component part not
approvedbyHearth&HomeTechnologies.
• Operating appliance without fully assembling
allcomponents.
• Operatingappliancewithoutlegsattached(ifsupplied
withappliance).
• DoNOTOverre-Ifapplianceorchimneyconnector
glows,youareoverring.
Anysuchactionthatmaycausearehazard.
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voidedby,thefollowingactions:
WARNING

902/237037-807C
A. Over-Firing Your Appliance
1. Symptoms of Over-Firing
Symptoms of over-ring may include one or more of
thefollowing:
- Chimneyconnectororapplianceglowing
- Roaring,rumblingnoises
- Loudcrackingorbangingsounds
- Metalwarping
- Chimneyre
2. What To Do if Your Appliance is Over-Firing
- Immediatelyclosethedoorandaircontrolstoreduce
airsupplytothere.
- Ifyoususpectachimneyre,calltheredepartment
andevacuateyourhouse.
- Contact your local chimney professional and have
your appliance and appliance pipe inspected for
anydamage.
- Do not use your appliance until the chimney
professionalinformsyouitissafetodoso.
B. Wood Selection & Storage
Burn only dry seasoned wood.  Store wood under cover,
outoftherainandsnow.Dryandwell-seasonedwoodwill
notonlyminimizethechanceofcreosoteformation,butwill
giveyouthemostefcientre.Evendrywoodcontainsat
least 15% moisture by weight, and should be burned hot
enoughtokeepthechimneyhotforaslongasittakesto
drythewoodout-aboutonehour.Itisawasteofenergyto
burnunseasonedwoodofanykind.
Hearth & Home Technologies WILL NOT warranty
appliancesthatexhibitevidenceofover-ring.Evidence
ofover-ringincludes,butisnotlimitedto:
• Warpedairtube
• Deterioratedrefractorybrickretainers
• Deterioratedbafeandotherinteriorcomponents
22 Operating Instructions
Fire Risk. Do not over-re.
Over-ringmayignitecreosoteorwilldamage
theapplianceandchimney.
WARNING
Topreventover-ringyourappliance,DONOT:
• Useammableliquids
• Overloadwithwood
• Burntrashorlargeamountsofscraplumber
• Permittoomuchairtothere
Deadwoodlyingonthe forestoorshouldbeconsidered
wet,andrequiresfullseasoningtime.Standingdeadwood
canbeconsideredtobeabout2/3seasoned.Totellifwood
isdryenoughtoburn,checktheendsofthelogs.Ifthere
arecracksradiatinginalldirectionsfromthecenter,itisdry.
Ifyourwoodsizzlesinthere,eventhoughthesurfaceis
dry,itmaynotbefullycured.
Splitting wood before it is stored reduces drying time.
Woodshouldbestackedso thatbothendsofeachpiece
are exposed to air, since more drying occurs through the
cutends than the sides.This is true even with wood that
hasbeensplit.Storewoodundercover,suchasinashed,
or covered with a tarp, plastic, tar paper, sheets of scrap
plywood,etc.,as uncoveredwoodcanabsorbwater from
rainorsnow,delayingtheseasoningprocess.
C. Burning Process
In recent years there has been an increasing concern
about air quality. Much of the blame for poor air quality
hasbeenplacedontheburningofwoodforhomeheating.
In order to improve the situation, we at Quadra-Fire
have developed cleaner-burning wood appliances that
surpasstherequirementsforemissionsestablishedbyour
governingagencies.Thesewoodappliances,likeanyother
appliances, must be properly operated in order to insure
that they perform the way they are designed to perform.
Improperoperationcanturnmostanywoodapplianceinto
asmolderingenvironmentalhazard.
1. Kindling or First Stage - Ithelpstoknowalittleabout
theactualprocessofburninginordertounderstandwhat
goesoninsideaappliance.Therststageofburningis
calledthekindlingstage.Inthisstage,thewoodisheated
toatemperaturehighenoughtoevaporatethemoisture
which is present in all wood. The wood will reach the
boilingpointofwater(212°F)andwillnotgetanyhotter
until the water is evaporated. This process takes heat
fromthecoalsandtendstocooltheappliance.
Firerequiresthreethingstoburn-fuel,airandheat.So,
if heat is robbed from the appliance during the drying
stage,the newloadofwoodhas reducedthechances
foragoodcleanburn.Forthisreason,itisalwaysbest
to burn dry, seasoned rewood. When the wood isn’t
dry,youmustopen the aircontrolsandburnat a high
burn setting for a longer time to start it burning. The
heat generated from the re should be warming your
home and establishing the ue draft, not evaporating
themoistureoutofwet,unseasonedwood,resultingin
wastedheat.

10 02/237037-807C
E. Using Burn Rate Air Control & ACC System
1. Start up and Reloading Fuel - OpenbothBurnRateAir
ControlandACCsystemsfully.TodothiswiththeBurn
RateAirControlspushspringhandleuptohigh.Forthe
ACCtimersystempushknobtowardsbackofappliance
untiltheknobislocatedunderthehighposition(Figure
10.1).
2. Maximize Heat with The ACC System - To maximize
heat output with theACC timer System or also known
ashighburnpushtheACCAirControllevertowardsthe
back of the appliance and leave. This combined with
having the main burn rate control lever pushed up will
deliver the most amount of air needed to achieve the
highestamountofheatoutput(Figure 10.1).
3. Manual Timer Over-Ride - IfyouneedtoshuttheACC
system off before it goes through the cycle of shutting
itself off; 25 minutes, reach towards the back of the
applianceontherightsideandpullthelevertowardsthe
frontoftheappliance.
2. Second Stage - Thenextstageofburning,thesecondary
stage,istheperiodwhenthewoodgivesoffammable
gases which burn above the fuel with bright ames.
Duringthisstageofburningitisveryimportantthatthe
amesbemaintainedandnotallowedtogoout.Thiswill
ensure the cleanest possible re. If the ames tend to
goout,itissettoolowforyourburningconditions.The
aircontrollocatedattheupperrighthandcornerisused
toadjustforburnrates.ThisiscalledtheBurnRateAir
Control(Figure 10.1).
3. Final Stage - Thenalstageofburningisthecharcoal
stage.  This occurs when the ammable gases have
beenmostlyburnedandonlycharcoalremains.Thisis
anaturallycleanportionoftheburn.Thecoalsburnwith
hotblueames.
It is very important to reload your appliance while
enough lively hot coals remain in order to provide the
amountofheatneededtodryandrekindlethenextload
ofwood.ItisbesttoopentheBurnRateAirandStart-Up
Air Controls before reloading. This livens up the coal
bedandreducesexcessiveemissions(opacity/smoke).
Open door slowly so that ash or smoke does not exit
appliance through opening. You should also break up
anylargechunksanddistributethecoalssothatthenew
woodislaidonhotcoals.
Airqualityisimportanttoallofus,andifwechoosetouse
woodtoheatourhomesweshoulddosoresponsibly.
To do this we need to learn to burn our appliances in
the cleanest way possible. Doing this will allow us to
continueusingourwoodappliances for many yearsto
come.
D. Air Controls
Users will need to nd their preferred setting between
high and low based on desired heat output, installation
conguration,andfueltype.
1. Burn Rate Air Control - This air supply enters at the
upperfrontoftherebox,nearthetopoftheglassdoor.
Thispreheatedairsuppliesthenecessaryfreshoxygen
tomixwiththeunburnedgases,helpingtocreatesecond,
thirdandfourthcombustions.Thisairisregulatedbythe
BurnRateAirControl.Whenthecontrolismovedallthe
wayupitisontheHighsettingandwhenmovedallthe
waydownitisontheLowsetting(Figure 10.1).
2. Automatic Combustion Control System (ACC) - To
engagetheAutomaticCombustionControl(ACC)timer
systempushthelevertowardsthebackoftheappliance
tothe“HI”position,thenpullforwardstowardsthefront
of the appliance until the knob stops. The timer will
slowlycloseinabout25minutes.Usethisfeaturewhen
reloadingfuelorifyouwantmoreairsuppliedtothere
(Figure 10.2).
Injury Risk.
• Glovesrecommended
CAUTION
HIGH
MED
LOW
Burn Rate
Air Control
Start-Up
Air Control
Figure 10.1
Over rides timer & opens
rear air to open locked
position
Open rear air medium air
flow
Engages timer push knob
towards HI then back to
any point within dotted line
Open rear air medium-low
air flow
Closes front and rear air
Figure 10.2

11 02/237037-807C
Figure 11.1
High (Open)
Low (Closed)
Burn Rate
Air Control
Start-Up Air
Control
LOW
Timer
Timer Manual
Rear Air Channel
Operates independently
from Timer Shut-off
Shown with Side
Shield Removed
Front Air Channel
Operated by Timer
HIGH
Afteractivatingthetimer(ACC),ifthecontrolisplacedwithin
therearairsectiononthelabelitwillallowrearairtoenter
the rebox. This will not interfere with the timer gradually
closingthefrontairchannelin25minutes.Ifcontrolisset
on“HI”itover-ridesthetimer(ACC).
F. Burn Rates and Operating Efciency
For maximum operating efciency
This wood appliance has a manufacturer-set minimum
lowburnratethatmustnotbealtered.Itisagainstfederal
regulations to alter this setting or otherwise operate this
wood appliance in a manner inconsistent with operating
instructionsinthismanual.
• Burndry,well-seasonedwood.
Burn Rates
1. Low burn setting:
- BurnRateAirControlspringhandleuptohighposition
for5minutes.
- ThenactivatetheACCtimersystembypushingthe
knob all the back toward the appliance to “HI” then
pullforwardstowardsthefrontoftheapplianceuntil
theknobstops (Figure 10.1 on page 10).
- AtthatpointclosetheBurnRateAirControlbymoving
thespringhandletothelowsetting.
2. Medium low burn setting:
- BurnRateAirControlspringhandleuptohighposition
for5minutes.
- ThenactivatetheACCtimersystembypushingthe
knob all the back toward the appliance to “HI” then
pullforwardstowardsthefrontoftheapplianceuntil
theknobstops.
- Atthatpointmove the Burn RateAirControl spring
handleto1/8”-1/2”fromthelowsetting.
3. Medium high burn setting:
- BurnRateAirControlspringhandleuptohighposition.
- ThenactivatetheACCtimersystembypushingthe
knob all the back toward the appliance to “HI” then
pullforwardstowardsthefrontoftheapplianceuntil
theknobstops.
- Atthatpointmove the Burn RateAirControl spring
handleto1/2”–high.
4. High burn setting:
- BurnRateAirControlspringhandleuptohighposition
- AlsoactivateACCtimersystemknobpushedbackto
the“HI”position.
NOTE:Theaboveinformationisprovidedasaguideline
only. Altitude and other circumstances may require
controladjustmentstoachievethedesiredburnrates.
NOTE: Operate appliance on High Burn 45 minutes a
daytohelpkeepue/chimneyclean.
NOTE: If using the optional blower use burn settings
1-3burnsettingstheblowershall be offfortherst 30
minutesandthenbeoperatedinthehighpositionat30
minutes.Forhighburnsetting,blowermaycontinuetobe
onfullaftertheloadingofthefuel.
Risk of Fire.
WhensetonHighBurnRateandover-riding
theAutomaticCombustionControlsysteman
overresituationcanoccurandmayresultin
achimneyre.
Overringwillvoidtheappliancewarranty.
WARNING

12 02/237037-807C
Baffle Board even with front tube & resting
on all tubes
Burn Rate
Air Control
Start-Up Air
Control
Figure 12.1
Tube Channels
Ceramic Blanket on Top
2 pc Baffle Board
Figure 12.2
G. Building A Fire
Beforelightingyourrstreintheappliance:
NOTE: The special high temperature paint that your
appliance is nished with will cure as your appliance
heats. You will notice an odor and perhaps see some
vapor rise from the appliance surface; this is normal.
We recommend that you open a window until the odor
dissipatesandpaintiscured.
NOTE:
• Buildreonbrickreboxoor.
• Do NOT use grates, andirons or other methods to
supportfuel.Itwilladverselyaffectemissions.
1. Conrmthebafeiscorrectlypositioned. Itshouldbe
evenwiththefronttubeandrestingonalltubes(Figure
12.1 and Figure 12.2).
2. Removealllabelsfromglassandinsideofappliance.
There are many ways to build a re. The basic principle
istolighteasily-ignitabletinderorpaper,whichignitesthe
fastburningkindling,whichinturnignitestheslow-burning
rewood.Hereisonemethodthatworkswell:
3. OpentheBurnRateAirandACCControlsfully(Referto
the Quick Start Guide).
4. Place several wads of crushed paper on the rebox
oor.Heatingtheuewithslightlycrumplednewspaper
beforeaddingkindlingkeepssmoketoaminimum.
5. Laysmalldrysticksofkindlingontopofthepaper.
6. Makesurethatnomatchesorothercombustiblesarein
theimmediateareaoftheappliance.Besuretheroom
isadequatelyventilatedandtheueunobstructed.
7. Lightthepaperintheappliance.NEVERlightorrekindle
rewithkerosene,gasoline,orcharcoallighteruid;the
resultscanbefatal.
8. Once the kindling is burning quickly, add several full-
length logs 3 inches (76mm) or 4 inches (102mm) in
diameter.Becarefulnottosmotherthere.Stackthe
pieces of wood carefully; near enough to keep each
otherhot,butfarenoughawayfromeachothertoallow
adequateairowbetweenthem.
9. Set the Burn Rate Air Control and activate the ACC
timersystem.
10. When ready to reload, It is best to fully open both
the Burn Rate Air and Start-up Air Controls before
reloading. This livens up the coal bed and reduces
excessive emissions (opacity/smoke). Open door
slowly so that ash or smoke does not exit appliance
throughopening.Largelogsburnslowly,holdingare
longer.Smalllogsburnfastandhot,givingquickheat.
11. Aslongastherearehotcoals,repeatingsteps6through
8willmaintainacontinuousre.
Fire Risk
DoNOTstorewood:
• Closer than required clearances to
combustiblestoappliance
• Within space required for loading or
ashremoval.
DoNOToperateappliance:
• Withappliancedooropen.
• Withashremovalsystemdooropen.
WARNING
Fire Risk
• DoNOTburnwetorgreenwood.
• Storewoodindrylocation.
• Stack wood so both ends are exposed
toair.
Wet, unseasoned wood can cause
accumulationofcreosote.
WARNING

13 02/237037-807C
H. Opacity (Smoke)
Thisisthemeasureofhowcleanlyyourapplianceisburning.
Opacityismeasuredinpercent;100%opacityiswhenan
object is totally obscured by the smoke column from a
chimney,and0%opacitymeansthatnosmokecolumncan
beseen.Asyoubecomefamiliarwithyourappliance,you
shouldperiodicallychecktheopacity.Thiswillallowyouto
knowhowtoburnasnearlysmoke-freeaspossible(goalof
0%opacity).
I. Clear Space
Figure 13.1
Maintain 4 ft (1.22m) clearance to
combustibles in front of appliance
NOTE:DoNOTplacecombustibleobjectswithin1.2mof
thefrontofappliance(Figure 13.1).
Mantel:
Avoid placing candles and other heat-sensitive objects on
mantelorhearth.Heatmaydamagetheseobjects.
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE,NAPHTHAORENGINEOIL.
• Do NOT burn treated wood or wood with
salt(driftwood).
• May generate carbon monoxide if burn
materialotherthanwood.
Mayresultinillnessorpossibledeath.
WARNING
Whenburningyourrstre,youwillexperiencesmoke
and odor from the appliance resulting from the curing
of paint and burning off of any oils remaining from
manufacturing;suggest:
• Openwindowsduringinitialburntodissipatesmoke
and odors!
• Odorsmaybeirritatingtosensitiveindividuals.
• Smokedetectorsmayactivate.
CAUTION
WARNING
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids clear
ofappliance.
• DoNOTstoreammablematerialsintheappliance’s
vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILARLIQUIDSTOSTARTOR“FRESHENUP”A
FIREINTHISAppliance.
• Keep all such liquids well away from the appliance
whileitisinuse.
• Combustiblematerialsmayignite.
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite clothing,
furnitureordraperies.
WARNING

14 02/237037-807C
Negativepressureresultsfromtheimbalanceofairavailable
fortheappliancetooperateproperly.Itcanbestrongestin
lowerlevelsofthehouse.
Causes include:
• Exhaustfans(kitchen,bath,etc.)
• Rangehoods
• Combustion air requirements for furnaces, water
appliancesandothercombustionappliances
• Clothesdryers
• Locationofreturn-airventstofurnaceorairconditioning
• ImbalancesoftheHVACairhandlingsystem
• Upperlevelairleakssuchas:
- Recessedlighting
- Attichatch
- Ductleaks
To minimize the effects of negative air pressure:
• Installtheoutsideairkitwiththeintakefacingprevailing
winds during the heating season
• Ensure adequate outdoor air for all combustion
appliancesandexhaustequipment
• Ensurefurnaceandairconditioningreturnventsarenot
locatedintheimmediatevicinityoftheappliance
• Avoidinstallingtheappliancenear doors, walkways or
smallisolatedspaces
• Recessedlightingshouldbea“sealedcan”design
• Attichatchesweatherstrippedorsealed
• Atticmountedductworkandairhandlerjointsandseams
tapedorsealed
J. Negative Pressure K. Frequently Asked Questions
CONTACT YOUR DEALER for additional information
regardingoperationandtroubleshooting.
Visitwww.quadrare.comtondadealer.
ISSUES SOLUTIONS
Odorfromappliance
When rst operated, this
appliance may release an
odorfortherstseveralhours.
This is caused by the curing
of the paint and the burning
off of any oils remaining from
manufacturing.
Metallicnoise
Noise is caused by metal
expanding and contracting as
it heats up and cools down,
similar to the sound produced
by a furnace or heating duct.
This noise does not affect the
operation or longevity of the
appliance.
Whirringsound
Iftheoptionalblowerhasbeen
installed,theblowerproducesa
whirringsoundwhichincreases
in volume as the speed is
increased.
Table 14.1
Asphyxiation Risk.
• Negative pressure can cause spillage
of combustion fumes, soot and
carbonmonoxide.
• Applianceneedstodraftproperlyforsafety.
WARNING
Fire Risk.
• DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS SUCH AS
GASOLINE,NAPHTHAORENGINEOIL.
• Do NOT burn treated wood or wood with
salt(driftwood).
• May generate carbon monoxide if burn
materialotherthanwood.
Mayresultinillnessorpossibledeath.
WARNING
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids clear
ofappliance.
WARNING
• Do NOT store ammable materials in the
appliance’svicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILARLIQUIDSTOSTARTOR“FRESHENUP”A
FIREINTHISAPPLIANCE.
• Keep all such liquids well away from the appliance
whileitisinuse.
• Combustiblematerialsmayignite.

15 02/237037-807C
A. Quick Reference Maintenance Guide
Start the rst inspection after the rst 2 months of use,
or if performance changes, and adjust your schedule
accordingly.Maintenanceisrequiredforsafeoperationand
mustbeperformedtomaintainyourwarranty.
FREQUENCY TASK
Baffl e & Blanket
MONTHLY
or after every
one (1) cord of
wood
Baffl e and blanket placement is critical to heat output, effi ciency and
overall life of the appliance. Make sure the baffl e is pushed all of the
way to the back of the fi rebox and the blanket is laying fl at. Inspect
baffl e for cracks.
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
Chimney System
EVERY TWO
MONTHS
or after every
four (4) cords of
wood
The chimney and chimney cap must be inspected for soot and
creosote every two months during the burn season or more frequency
if chimney exceeds or is under 14-16 ft (4.3m-4.8m) measured from
bottom of appliance.
This will prevent pipe blockage, poor draft, and chimney fi res.
Always burn dry wood to help prevent cap blockage and creosote
build-up.
Firebrick & Ash Removal
WEEKLY
or after every 25
loads of wood
Ashes must be cool before you can dispose of the ashes in a non-
combustible container.
Firebrick is designed to protect your fi rebox. After ashes are removed,
inspect the fi rebrick and replace fi rebricks that are crumbling, cracked
or broken.
Door & Glass Assemblies
WEEKLY
or after every 25
loads of wood
Keep door and glass gasket in good shape to maintain good burn.
To test: place a dollar bill between the appliance and door and then
shut the door. If you can pull the dollar out, remove one washer from
door handle behind latch cam and try again. If you can still pull it out,
replace the door gasket.
Check the glass frame for loose screws to prevent air leakage.
Check glass for cracks.
Door Handles
WEEKLY
or after every 25
loads of wood
Check the door latch for proper adjustment. This is very important
especially after the door rope has formed to the appliance face.
Check door handle for smooth cam operation.
These are generic drawings and may not represent your model.
Table 15.1
33 Maintenance and Service
Allow the appliance to completely cool down before
performinganycleaningormaintenance.
CAUTION

16 02/237037-807C
B. Cleaning and Operating the Ash
Removal System
1. Theapplianceandashesmustbecompletelycoolbefore
usingtheAshRemovalSystem (ARS).Locatetheash
removaldoorhandleundertheleftsideofthestovein
thecenter.Graspthehandlewithyourngersandplace
yourthumbonthelatchrelease.Pressthelatchrelease
inward.Keepthelatchreleasepressedinandlowerthe
handlegently.Takeyourthumboffthereleaseoncethe
handleisclearof the latch and guide the handle back
untilitstops.
2. Removecastironcapfrominsidethereboxusingtools
supplied. Clean ash through the ash removal system
channelintothedrawerbelow(Figure 16.2).Makesure
allashisremovedfromthetopofARSdoor.Liftupthe
grateandinspectthetopofthedoortoensureallash
hasbeenremoved.YoucanrapidlymovetheARSlatch
handleupanddown to help remove any ash from the
door.Useasmallbrushtocleanoffthetopofthedoor
ifanyashremains.Be sure to replace the cap before
operating the stove.Itisrecommendedtoleave1/4to
1/2inch(6-13mm)ofashonthereboxoortoallowair
toowfreelyunderneathwood.
3. Close the door handle, you will hear a “click” when it
closes.Theashdrawerwillnotpulloutifthedoorhandle
isleftintheopenposition.Wearglovestoremovethe
drawer. Dispose of the ashes properly as described
under Disposal of Ashes on page17.
Figure 16.1
Figure 16.2
Access Cover Handle
Insert Access Cover Handle into slot of ARS Cover to
removeARSCoverforcleaningashoutofrebox.
WARNING
Fire Risk.
MakesureAshRemovalSystemdoorissealed
tightagainstthegasket.
Air leakage may cause:
• Over-recondition
• Flameand/orsmokespillage
• Woodtoburntoofast
• Do NOT use Ash Removal System while stove is
burning.
Injury Risk.
• Glovesrecommended
• Mayhavesharpedges
CAUTION

17 02/237037-807C
C. General Maintenance
1. Creosote (Chimney) Cleaning
-Frequency:
Every 2 months during heating season or as
recommended by a certied chimney sweep; more
frequently if chimney exceeds or is under 14-16 ft.
(measuredfrombottomofappliance)
-By:
CertiedChimneySweep
Removeallashfromthereboxandextinguishallhotembers
before disposal. Allow the appliance to cool completely.
Disconnectuepipeorremovebafeandceramicblanket
fromappliancebeforecleaningchimney.Otherwiseresidue
can pile up on top of the bafe and ceramic blanket and
theappliancewillnotworkproperly.(SeeBafe Removal
on page 22).Closethedoortightly.Thecreosoteorsoot
should be removed with a brush specically designed for
thetypeofchimneyinuse.Cleanoutfallenashesfromthe
rebox.
It is also recommended that before each heating season
theentiresystembeprofessionallyinspected,cleanedand
repairedifnecessary.
Inspection - Inspectthesystemattheapplianceconnection
and at the chimney top. Cooler surfaces tend to build
creosote deposits quicker, so it is important to check the
chimneyfromthetopaswellasfromthebottom.
Formation and Need For Removal - Whenwoodisburned
slowly, it produces tar and other organic vapors which
combinewithexpelledmoisturetoformcreosote.
The creosote vapors condense in the relatively cool
chimneyueofanewly-startedoraslow-burningre.As
a result, creosote residue accumulates on the ue lining.
When ignited, this creosote creates an extremely hot re
whichmaydamagethechimneyorevendestroythehouse.
Thechimneyconnectorandchimneyshouldbeinspected
onceevery2monthsduringtheheatingseasontodetermine
if a creosote or soot buildup has occurred. If creosote or
soothasaccumulated,itshouldberemovedtoreducethe
riskofachimneyre.
3. Cleaning Plated Surfaces
-Frequency:
Priortorstburnandthenasdesired
-By:
Homeowner
Clean all the ngerprints and oils from plated surfaces
BEFOREringtheapplianceforthersttime.Ifnotcleaned
properly before lighting your rst re, the oils can cause
permanentmarkingsontheplating.
Afterthe plating is cured, theoils will not affect the nish
andlittlemaintenanceisrequired.Wipecleanasneeded.
2. Disposal of Ashes
-Frequency:
Whenashiswithin44mmofreboxlip
-By:
Homeowner
Ashes should be placed in a metal container with a tight
ttinglid.Theclosedcontainerofashesshouldbeplaced
on a non-combustible oor or on the ground, well away
fromallcombustiblematerials,pendingnaldisposal.Ifthe
ashesaredisposedofbyburialinsoilorotherwiselocally
dispersed,theyshouldberetainedintheclosedcontainer
untilallcindershavethoroughlycooled.
Fire Risk.
Preventcreosotebuildup.
• Inspect chimney connector and
chimney once every two months during
heatingseason.
• Remove creosote to reduce risk of
chimneyre.
• IgnitedcreosoteisextremelyHOT.
WARNING
Fire Risk.
• Do not use chimney cleaners or ame
colorants in your appliance. Will corrode
chimneypipe.
WARNING
WARNING
Fire Risk.
Disposal of Ashes
• Ashesshouldbeplacedinmetalcontainer
withtightttinglid.
• Donotplacemetalcontaineroncombustiblesurface.
• Ashesshouldberetainedinclosedcontaineruntilall
cindershavethoroughlycooled.
• Do not use polishes with abrasives. It will scratch
platedsurfaces.
CAUTION

18 02/237037-807C
4. Glass Cleaning
-Frequency:
Asdesired
-By:
Homeowner
Clean glass with a non-abrasive glass cleaner. Abrasive
cleaners may scratch and cause glass to crack. If the
deposits on the glass are not very heavy, normal glass
cleanersworkwell.Heavierdepositsmayberemovedby
using a damp cloth dipped in wood ashes or by using a
commerciallyavailableovencleaner.
Afterusinganovencleaner,itisadvisabletoremoveany
residue with a glass cleaner or soap and water. Oven
cleanerleftonduringthenextringcanpermanentlystain
theglassanddamagethenishonmetalsurfaces.
A portion of the combustion air entering the rebox is
deected down over the inside of the door glass. This
air ow “washes” the glass, helping to keep smoke from
adheringtoitssurface.
Whenoperatedat alowburnrate,lessairwill beowing
overtheglassandthesmokey,relativelycoolconditionofa
lowrewillcausetheglasstobecomecoated.
OperatingtheappliancewiththeBurnRateAirControland
Start-Up Air Control all the way open for 30-45 minutes
shouldremovethebuiltupcoating.
• Do not use polishes with abrasives. It will scratch
platedsurfaces.
CAUTION

19 02/237037-807C
D. Correct Bafe & Blanket Placement INCORRECT POSITIONS
Figure 19.2
Ceramic Blanket and Bafe Board are NOT in contact
withthebackoftherebox.
CeramicBlanketisNOTincontactwiththebackofthe
reboxandNOTevenwiththeBafeBoardinthefront.
CeramicBlanketisbunchedupatthebackoftherebox
andNOTevenwiththeBafeBoardinthefront.
Ceramic Blanket
Back of
Firebox
Baffle Board
Figure 19.1
Ceramic Blanket
Back of Firebox
Baffle Board
Baffle Retainer
Bracket
CORRECT POSITION
CeramicBlanketandBafeBoardMUSTbeincontact
withthebackofthereboxandevenwitheachotherin
thefront.
WARNING
Fire Risk
Firebox damage due to improper bafe
placementisnotcoveredbywarranty.Operate
thewoodburningappliancewiththebafein
thecorrectpositiononly.
Notdoingsocouldresultin:
• Reducedefciency
• Overheatingthechimney
• Overheatingtherearoftherebox
• Poorperformance
Ensure correct bafe placement and replace bafe
componentsifdamagedormissing.
The bafe boards are FRAGILE. Use extreme caution
whenloadingrewoodtoprevent:
• Cracking,breakingordamagingthebafeboards
DONOToperatetheappliancewithoutbafeboards
CAUTION

20 02/237037-807C
Withproperinstallation,operation,andmaintenanceyourwoodappliancewillprovideyearsoftrouble-freeservice.Ifyoudo
experienceaproblem,thistroubleshootingguidewillassistyouoraqualiedservicepersoninthediagnosisofaproblem
andthecorrectiveactiontobetaken.
Table 20.1
Start Fire Problems Possible Cause Solution
Cannotgetrestarted
Excessivesmokeorspillage
Burnstooslowly
Notenoughheatoutput
Notenoughkindling/paperor
nokindling/paper
Usedrykindling,morepaper.Arrangekindling&
woodforairmovement.
Notenoughairforretoignite
Checkforrestrictedterminationcap
Checkforblockageofoutsideairkit(ifinstalled).
Checkforueblockage.
Warmuebeforestartingre(refertoBuildinga
FireSection).
Checkforadequateventheight(refertoChimney
HeightSection).
Openwindowbelowtheappliancetowards
thewind.
Woodconditionistoowet,
too large
Usedry,seasonedwood(refertoSeasoned
WoodSection).
Bedofcoalsnotestablished
beforeaddingwood
Startwithpaper&kindlingtoestablishbedofcoals
(refertoBuildingaFireSection).
Flueblockagesuchas
birds’nestsorleavesin
terminationcap
Havechimneyinspectedforcreosoteandcleaned
byacertiedchimneysweep.
Downdraftor
negativepressure
Competitionwith
exhaustdevices
Donotuseexhaustfansduringstart-up(referto
NegativePressureSection).
Openwindowbelowtheappliancetowards
thewind.
Fireburnstoofast
Extremelydryorsoftwood
Mixinhardwood.
Mixinlessseasonedwoodafterreisestablished
(refertoWoodFuelSection).
Overdrafting
Checkforcorrectventheight;toomuchvertical
heightcreatesoverdrafting.
Checklocationofventtermination(refertoChimney
TerminationRequirementSection).
44 Troubleshooting Guide