Quantum Internal Storage System Travan 40 GB User manual

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Quantum Travan 40 GB Internal Storage System, P/N 50002765, B01, July 2005
Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2005 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo are all registered trademarks of Quantum Corporation. Other trademarks
may be mentioned herein which belong to other companies.

Quantum Travan 40 GB Internal Storage System iii
Contents
Chapter 1 Introduction 1
About This Manual............................................................................................ 1
About Your Travan Tape Drive....................................................................... 2
Chapter 2 Installing the Drive 3
What You Will Need ......................................................................................... 3
Important Precautions....................................................................................... 3
Installation Procedure ....................................................................................... 4
Using The Tape Drive ..................................................................................... 12
Chapter 3 Operation and Maintenance 13
Loading and Unloading Cartridges .............................................................. 13
Handling Travan Cartridges .......................................................................... 14
Setting the Write-Protect Switch.................................................................... 15
Retensioning Tapes.......................................................................................... 16
Cleaning the Tape Drive Mechanism............................................................ 16
Recommended Tape Cartridges .................................................................... 17

iv Quantum Travan 40 GB Internal Storage System
Chapter 4 Troubleshooting 19
Installation troubleshooting............................................................................19
Tape Operations Troubleshooting.................................................................20
Appendix A Disposal of Electrical and Electronic Equipment 21

Quantum Travan 40 GB Internal Storage System 1
Chapter 1
1Introduction
About This Manual 1
This manual describes how to install and operate your new Quantum
Travan 40GB tape drive. The manual also contains information on
troubleshooting and technical support for your new drive.
Note: Wherever a page number is referenced in this online manual,
you can click on the page number to jump to that page. You
can return to the original page by clicking the back button in
your viewer software.

Introduction
About Your Travan Tape Drive
2 Quantum Travan 40 GB Internal Storage System
About Your Travan Tape Drive 1
The Travan 40GB can store up to 40 Gbytes on a single Travan 40
cartridge, and features a data transfer rate of up to 240 Mbytes per
minute.
This drive also includes Quantum FastSense™ technology for optimizing
drive and host data transfer rates.
The Travan 40GB can read and write Travan 40 cartridges. It can read but
not write Travan 20 or NS20 (TR-5) cartridges.
Note: These values are based on 2:1 data compression.
Uncompressed values are one half as high. Capacities, backup
speeds and transfer rates will vary with file type and system
configuration.
Note: This drive cannot use TR-1, TR-2, TR-3, TR-4, or QIC-80
cartridges.

Quantum Travan 40 GB Internal Storage System 3
Chapter 2
2Installing the Drive
What You Will Need 2
You will need a standard flat-bladed screwdriver and a PHILLIPS®
screwdriver to install the tape drive in your computer.
This tape drive must be attached to a secondary IDE port.If your computer
has two IDE ports, and the secondary port is not being used, you may
need to obtain a 40-pin IDE interface cable for your tape drive.
If your computer has only a single IDE port, you will need to obtain a
new ATAPI host adapter that provides a secondary IDE port for the tape
drive. You will also need a second 40-pin IDE interface cable for your
tape drive.
Important Precautions 2
To protect your computer and drive from electrostatic damage, follow
these guidelines:
Before you open your computer or remove the drive from its antistatic
bag, ground yourself by touching the metal chassis of your computer or

Installing the Drive
Installation Procedure
4 Quantum Travan 40 GB Internal Storage System
some other grounded object. For optimal protection, use an electrostatic
grounding strap.
Do not touch any printed circuit boards or electronic chips on your drive
or in your computer.
Installation Procedure 2
Follow the steps below to install the Travan 40GB drive in your
computer.
We recommend that you install your backup software before you install
your tape drive. For more information, see the instructions that came
with the backup software.
1Decide where to attach the tape drive
Before you install your tape drive, you should determine how many
IDE ports your computer has. You may find this information in the
manual for your computer. You can also look inside your computer
and compare your system with figure 1, figure 2, and figure 3.
If your computer has two IDE ports:
Most modern computers have two IDE ports. Each port can support
up to two devices (on a single IDE cable). A hard disk is usually
attached to the primary IDE port, see figure 1. However, the Travan 40
should not be attached to an IDE port that is being used by a hard disc
or a sound card. Thus, you must use the secondary IDE port for your
tape drive.
Note: To be properly grounded, your computer must be plugged into
a grounded electrical outlet.

Installing the Drive
Installation Procedure
Quantum Travan 40 GB Internal Storage System 5
Figure 1 Existing
Computer WithTwo IDE
Ports (Hard Disc
Attached to the Primary
IDE Port)
If no devices or cables are attached to the secondary IDE port (see
figure 1) you will need to obtain a second IDE cable for your tape
drive.
If a CD-ROM or other compatible device is attached to the secondary
IDE port (see figure 2) you can install the tape drive on the same cable
as the CD-ROM.
Computer
Motherboard
Primary
IDE port
Secondary
IDE port
Hard
Disc
Hard
Disc
Attach tape drive and cable her
e
(tape drive must be configured
as "Master")

Installing the Drive
Installation Procedure
6 Quantum Travan 40 GB Internal Storage System
Figure 2 Existing
Computer with Two IDE
Ports (ATAPI Devices on
Both Primary and
Secondary IDE Ports)
Continue to page 7 for instructions on setting the master/slave
jumpers.
If your computer has only one IDE port:
If your computer has only a single IDE port (see figure 3) it is
probably being used by the hard disc drive. You should not attach
your tape drive to an IDE port that is being used by a hard disc or a
sound card.
In this situation, before you can install the tape drive, you must
purchase an ATAPI host adapter that provides a second IDE port.
You will also need a second IDE cable for the tape drive. After
installing the host adapter, set the master/slave jumpers.
Computer
Motherboard
Primary
IDE port
Secondary
IDE port CD-ROM
configured as "Maste
r"
Attach tape drive here
configured as "Slave"
CD-ROM
CD-ROM
Hard
Disc
Hard
Disc

Installing the Drive
Installation Procedure
Quantum Travan 40 GB Internal Storage System 7
Figure 3 Existing
computer with only one
IDE port (hard disc
attached to primary port)
2Set the master/slave jumpers
Will the tape drive be sharing the secondary IDE port with any other
devices?
If a compatible ATAPI device, such as a CD-ROM, is already attached
to your secondary IDE port (see figure 2) make sure that the existing
ATAPI device is configured as a “master.” Configure the tape drive
as a “slave,” (see figure 4).
If your tape drive will be the only device on the IDE cable, you need
to configure your tape drive as a “master” (see figure 4).
If your IDE cable supports “Cable Select,” configure the drive for
“Cable Select” (see figure 4). The second ATAPI device must also be
configured for “Cable Select.”
Note: Do not attach your tape drive to an IDE port that is being
used by a hard disc or a sound card.
Computer
Motherboard
Primary
IDE port
Hard
Disc
Hard
Disc
Since there is no secondary IDE
port, you must purchase an ATAPI
host adapter that provides two por
ts

Installing the Drive
Installation Procedure
8 Quantum Travan 40 GB Internal Storage System
Figure 4 Second
ATAPI Device
Configured for “Cable
Select”
3Attach or remove mounting brackets
Are you mounting the drive in a 3.5-inch or 5.25-inch drive bay?
If you are mounting the drive in a 5.25-inch drive bay and your drive
did not come with brackets already attached, you must attach
mounting brackets to each side of the drive (see figure 5).
If you are mounting the tape drive in a 3.5-inch drive bay, you may
need to remove the mounting brackets from each side of the drive.

Installing the Drive
Installation Procedure
Quantum Travan 40 GB Internal Storage System 9
Figure 5 You may
have to remove the
mounting brackets
4Mount the drive
Slide the drive into an unused drive bay until the bezel is flush with
the front of the computer. The Drive-activity light/Eject button
should be on the upper left (see figure 6). Secure the drive using four
mounting screws. Do not overtighten the screws.
Figure 6 The Drive-
Activity Light/Eject
Button Should Be On
D
rive-activity light /
E
ject button
5.25-inch
drive bay 3.5-inch
drive bay
D
rive-activity light /
E
ject button Drive-activity light /
Eject button

Installing the Drive
Installation Procedure
10 Quantum Travan 40 GB Internal Storage System
5Attach your tape drive to the secondary IDE port
Are any other devices attached to your secondary IDE port?
If you already have a CD-ROM or other device attached to your
secondary IDE port, attach the tape drive to the middle connector on
the IDE cable (see figure 7).
Figure 7 If a CD-ROM
is Attached, Attach the
Tape Drive to the
Middle Connector
If no other devices are attached to your secondary IDE port, use a
new 40-pin IDE cable to attach the tape drive to the secondary IDE
port (see figure 8).
Note: Do not attach your tape drive to a cable that is already
being used by a hard disc or a sound card.
Computer
Motherboard
Primary
IDE port
Secondary
IDE port
Hard
Disc
Hard
Disc
CD-
ROM
CD-
ROM
Pin 1 (typical)
TAPE

Installing the Drive
Installation Procedure
Quantum Travan 40 GB Internal Storage System 11
Figure 8 Use a Mew
40-Pin IDE Cable
In either case, make sure that pin 1 on the tape drive (located next to
the power connector) is connected to pin 1 on the IDE cable and on
the IDE port connector. Pin 1 on the IDE cable is indicated by a stripe
on the edge of the cable.
6Connect the power cable
Connect a 4-pin power cable to the back of the tape drive (see
figure 9). If all the power cables in your computer are being used by
other devices, you can purchase a Y-shaped power-cable splitter from
your computer dealer.
Figure 9 4-Pin Power
Cable Connection
TAPE
Computer
Motherboard
Primary
IDE port
Secondary
IDE port
Hard
Disc
Hard
Disc
Pin 1 (typica
l)
Stripe
on
cable

Installing the Drive
Using The Tape Drive
12 Quantum Travan 40 GB Internal Storage System
7Check all cables in your computer system
Make sure that no cables have loosened during the installation. Make
sure that all cables are routed so that they will not bind or become
crimped when you replace the cover of your computer.
8Reinstall your computer cover
Your new tape drive is ready for use. However, you may need to
install drivers for your operating system, as described in step 9.
9Install drivers (Windows systems only)
The first time you restart your computer after installing the Travan 40
tape drive, the Windows operating system will try to identify the
drive. To complete this process, you need to install the Windows tape
drivers supplied on your Quantum Tape Resource CD.
Windows systems include a driver installation wizard, which will
step you through the process. When asked to locate the drivers, insert
your Quantum Tape Resource CD into your CD-ROM drive and
select to have the wizard find the drivers automatically on the CD.
Using The Tape Drive 2
For instructions on using and maintaining your Travan 40 tape drive and
cartridges, see chapter 3. For instructions on using your backup software,
see the online manual that came with your software.

Quantum Travan 40 GB Internal Storage System 13
Chapter 3
3Operation and Maintenance
Loading and Unloading Cartridges 3
On the front of your drive is an opening for inserting Travan cartridges.
A protective door covers the opening. Above and to the left of the door is
the drive-activity light that doubles as a cartridge-eject button.
To Load a Cartridge 3
Insert the cartridge in the drive with the metal base plate facing down
and the red write-protect tab on the left (see figure 10). The cartridge only
fits in one orientation. Push the cartridge gently into the drive until it is
gripped by the drive mechanism and pulled into the drive.

Operation and Maintenance
Handling Travan Cartridges
14 Quantum Travan 40 GB Internal Storage System
Figure 10 To Load a
Cartridge
To Unload a Cartridge 3
Wait until the Drive-activity/Eject button light is off. Then push the Eject
button. When the cartridge has been ejected by the drive, grasp the
exposed sides of the cartridge and pull the cartridge straight out. If the
drive-activity light has gone out, but you believe your backup or restore
operation did not complete, repeat the backup or restore.
Handling Travan Cartridges 3
Although Travan tape cartridges are ruggedly built, they must be
handled with care. Observe the following precautions:
• Store cartridges in their protective cases when you are not using
them.
• Keep cartridges away from dust, dirt and moisture.
• Keep cartridges away from direct sunlight and heat sources, such as
radiators or warm air ducts.
Caution: Do not remove a tape cartridge while the drive-activity
light is on.
D
rive-activity light /
Eject button
Write-protect
switch (red)

Operation and Maintenance
Setting the Write-Protect Switch
Quantum Travan 40 GB Internal Storage System 15
• Do not expose cartridges to temperature extremes or rapid changes in
temperature.
• Keep cartridges away from sources of strong electromagnetic fields,
such as telephones, computer monitors, printers, dictation
equipment, mechanical or printing calculators, motors or bulk tape
erasers.
• Do not open the tape access door of a cartridge or touch the tape
itself. One fingerprint can prevent the drive from reading
information on the tape.
Setting the Write-Protect Switch 3
Travan cartridges feature a write-protect or “lock” switch near the upper
left corner of the cartridge (see figure 11). When the write-protect switch
is in the “unlocked” position, the cartridge is ready for normal writing
and reading. When the write-protect switch is in the “locked” position,
the drive can read data from the cartridge, but cannot write to the
cartridge. Cartridges are shipped from the factory with the write-protect
switch set to the “unlocked” position.
Figure 11 Write-
Protect Feature Write enabled Write protected

Operation and Maintenance
Retensioning Tapes
16 Quantum Travan 40 GB Internal Storage System
Retensioning Tapes 3
Travan tapes must be retensioned frequently to ensure data integrity and
optimize drive performance. If you ever have a problem reading a tape,
retensioning may solve the problem. Some backup software
automatically retensions Travan media before a backup or restore. See
your software manual for tape retensioning instructions.
We recommend retensioning whenever a cartridge:
• Is being used for the first time
• Has not been used for over a month
• Has been dropped
• Hasbeen shipped from one location to another
• Has been exposed to a significant change in temperature
For optimum performance, cartridges should be retensioned prior to each
use if your backup software does not retension them automatically. See
the literature included with your tape cartridge for additional cartridge
operating recommendations.
Cleaning the Tape Drive Mechanism 3
Under typical conditions, the tape heads should be cleaned after every
twenty-four hours of use. However, in adverse conditions or when error
rates become high, the tape drive recording mechanism should be
cleaned after every eight hours of use.
Use only a dry-process cleaning cartridge to clean this drive. When you
insert a cleaning cartridge in the drive, the drive recognizes the cleaning
cartridge and automatically starts the cleaning process. After about 10
seconds, when the cleaning process is complete, the DRIVE LED stops
flashing and the cleaning cartridge is ejected.