Quantum Scalar i500 How to use

Document 6-01378-10 Rev A, October 2008 1
Release Notes
Product Scalar i500® i4 (520G.GS003)
Web Browsers (Remote
Web Client)
Microsoft® Internet Explorer 6.0 and later
versions and Mozilla Firefox™ 1.0.6 and later
versions
Date October 2008
Contents 0
Purpose............................................................................................................................ 2
New Features and Enhancements............................................................................... 2
Firmware Notes.............................................................................................................. 2
Compatibility Matrix..................................................................................................... 4
Resolved Issues .............................................................................................................. 5
Known Issues ................................................................................................................. 6
Firmware Versions ........................................................................................................ 8
Documentation............................................................................................................... 8
Contacting Quantum..................................................................................................... 9

Release Notes
Document 6-01378-10 Rev A
October 2008
2 Purpose
Purpose 0
Scalar i500® i4 (520G.GS003) includes several new features and enhancements
that extend its capabilities. These release notes describe these new features and
enhancements, as well as currently known issues and issues that were resolved
for this release of the product. These notes also provide tape drive and auxiliary
firmware compatibility information. Visit http://www.quantum.com for additional
information about Scalar i500 and previous releases.
New Features and Enhancements 0
Scalar i500® i4 (520G.GS003) firmware includes the following new features and
enhancements:
•Library Diagnostics – The library now contains a Diagnostics menu which
allows administrative users to perform tests, some of which were formerly
only available to Service. These tests include drive diagnostics, robotics
diagnostics, and Q-EKM Path Diagnostics (if Q-EKM is a licensed feature on
your library). To access the Diagnostics menu, select Tools > Diagnostics.
• Capacity on Demand (COD) Slot Count Increase – The number of pre-activated
slots has increased by 5 slots.
•Robot Identification – The library firmware functions with Model 1 and Model
2 robots. It identifies which robot is installed and bases functionality upon
this identification.
•Ethernet Port Settings - A new setting has been added to the operator panel.
The Setup > Network Mgmt > Port settings function allows you to configure the
autonegotiate mode, speed, and duplex parameters on the Ethernet port.
Firmware Notes 0
The following are important items that you may notice that are not covered in the
Known Issues section of this document.
•Downgrading Library Firmware—If a library is running firmware version 420G
or higher, the following restrictions on downgrading apply:
•If your library is Quantum branded, you can downgrade to firmware
version 400G or higher. (There is no lower version of Quantum-branded
firmware.)
•If your library is ADIC branded and has Fibre-Channel I/O blades installed,
you can downgrade to firmware version 400G or higher. You cannot
downgrade to a lower version than 400G.

Release Notes
Document 6-01378-10 Rev A
October 2008
Firmware Notes 3
•SAS Host Bus Adapter and Host Bus Adapter Drivers—SAS host bus adapter
and drivers (combined) must support SAS standard 1.1 or higher.
•Library Service Utility—You must run the Library Service Utility prior to
upgrading firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.
•Firmware Update Tape Functionality—This feature was removed in version SP4
in order to simplify the firmware update process and prevent errors. This
includes creating and erasing firmware update tapes, and updating drive
firmware via a firmware update tape.
•Inventory Operations —Do not perform user interface operations (for
example, working with RAS tickets, creating/modifying/deleting partitions)
while the library is performing an inventory.
•Closing the Internet Browser — Log out of the library before closing the
Internet browser window when you are using the web client. If you do not
log out, the session will remain open.
•Internet Explorer 7 Security Message—Internet Explorer version 7 displays an
informational message stating that the certificate issued by the library is not
from a trusted source. This is normal behavior and does not affect library
function. The library issues certificates based on local network data and is not
a typical Web site that would be issued a certificate by a trusted source for
public access via SSL. Accept the warning and continue.
•Library SNMP Support — The library supports SNMP v1, v2c, and v3. SNMP
traps are only reported in v1 as defined by RFC 1157. The timeout for all
SNMP requests to the library must be at 10 seconds or greater (command line
parameter -t).
•Kerberos Limitation Issue — When setting up the library to use Kerberos
remote authentication, an error is generated if you try to use the IPv6 address
for the KDC (AD Server) field. Instead of using the IPv6 address, use the fully
qualified domain name (FQDN).

Release Notes
Document 6-01378-10 Rev A
October 2008
4 Compatibility Matrix
Compatibility Matrix 0
The following table provides information about library and tape drive firmware
compatibility with Scalar i500® i4 (520G.GS003). This information is current as of
the publication date of these release notes.
Component Firmware Version
Library Firmware 520G.GS003
Drive Types
IBM LTO-2 (Fibre) 8571
IBM LTO-2 (SCSI) 8571
IBM LTO-3 (Fibre) 85P8
IBM LTO-3 (SCSI) 85P8
IBM LTO-4 (Fibre) 85V1*
IBM LTO-4 (SCSI) 85V1*
IBM LTO-4 (SAS) 85V1*
HP LTO-4 (Fibre) H46Z
HP LTO-4 (SAS) A45Z
* Due to security features, you cannot downgrade the IBM LTO-4
drive with brick code 82FB or later to previous code levels without
following specific instructions. If you must downgrade, contact
Technical Support for assistance.
Note: You must run the Library Service Utility prior to upgrading
firmware if you are currently running firmware version
320G.GS004 or 400G.GS006.

Release Notes
Document 6-01378-10 Rev A
October 2008
Resolved Issues 5
Resolved Issues 0
This release of Scalar i500® i4 (520G.GS003) firmware resolved the following
issues.
18838 SR 800352,
SR 804000
Issue: The screen saver may not come up on the library after a reboot following
setting the date and time on the operator panel.
Resolution: Fixed - screen saver now comes up.
18854 SR 800352 Issue: The library is unable to send e-mail to the SMTP server if the library’s internal
network matches SMTP server’s network.
Resolution: An error dialog now appears alerting you to the issue.
19702 Issue: Possible robot handling problems in 32U configurations with the control
module on top.
Resolution: Fixed.
19774 Issue: 7404 Fibre Channel blade Host Mapping/Management settings were not
restored via the restore configuration feature (Tools > Save/Restore Configuration >
Restore System Configuration).
Resolution: Fixed - settings are now restored.
19804 Issue: FC I/O blade will not boot when downgrading firmware from version
500G.GS002 to 400G.GS010.
Resolution: Fixed. Downgrading firmware works correctly.
19901 Issue: HP LTO-4 Fibre Channel tape drive lost communication during drive
firmware upgrade from H37Z to H44Z through the FC I/O blade. The upgrade
succeeded, but RAS ticket indicates that it failed.
Resolution: Fixed. Ticket is no longer reported.
Change
Request
Number
Service
Request
Number
Description

Release Notes
Document 6-01378-10 Rev A
October 2008
6 Known Issues
Known Issues 0
This release of Scalar i500® i4 (520G.GS003) firmware has the following known
issues.
Change
Request
Number
Service
Request
Number Description Workaround
16492 The Library Configuration Report
(Reports > Library Configuration)
identifies HP LTO-4 Fibre Channel and
SAS drives as HP LTO-4 SCSI drives.
The Reports > Library Configuration
screen lists the native device identifier as
reported by the tape drive. HP tape
drives always report SCSI as the native
device identifier, even if they are Fibre
Channel or SAS. This is not expected to
change. All other pages list the drive
interface from the barcode label, so they
are listed correctly.
16528 When upgrading a library that contains
HP drives with tapes loaded in them,
you may receive RAS ticket T022 (sled
lost communication with drive). The
LED of the drive sled containing the
loaded HP drive is illuminated, and the
library reports the drive is present, but
the loaded HP drive is not available.
Prior to upgrading library firmware,
make sure all your HP tape drives are
unloaded.
16658 When cleaning an LTO-4 tape drive
using application-managed cleaning
(not library-managed cleaning),
cleaning cartridges that have “L1” on
the barcode label are not mounted into
the tape drive.
When cleaning an LTO-4 tape drive
using application-managed cleaning, use
a universal cleaning cartridge that does
not have “L1” on the barcode label. If the
barcode label contains “L1”, the cleaning
operation will be rejected.
19299 If you set the time and the time zone at
the same time, the actual time reported
by the library may be incorrect (it may
be an hour off from the actual time).
Reset the time again (without resetting
the time zone).

Release Notes
Document 6-01378-10 Rev A
October 2008
Known Issues 7
20555 and
20963
Unreadable cartridge barcode labels
can restart the library during a move.
This problem occurs when a tape
cartridge in the library has a barcode
label that is unreadable (smudged,
scraped, upside-down in top slot of
library, etc.) but the library previously
recognized the cartridge, either
through a successful scan, a touch
teach, or the drive reported the
cartridge. The library restarts after
completing the move but before
notification that the move complete is
returned to the host application. This
may occur in the following
circumstances:
• The tape cartridge is moved into a
tape drive;
• The tape cartridge is moved to a
storage cell of a partition where
there are less than two empty slots in
the storage area; or
• The cartridge is moved to the I/E
station(s) where there are less than
two empty slots.
Make sure your cartridge barcode labels
are readable. Make sure barcode labels
are right-side up in the top slots of the
library. Make sure your scratch cartridge
barcode label is readable when running
demo or diagnostics tests.
If the problem occurs, perform a “move
media“command from the web client or
operator panel to move the cartridge
from the last destination slot to the I/E
station. Replace the barcode label on the
cartridge and import the cartridge back
into the library.
20618 Tapes that were assigned to a partition
were in the I/E station during a
firmware upgrade and lost their
partition assignment.
Make sure the I/E station is empty
before performing a library firmware
upgrade.
20631 881498 Not all I/E station slots are available to
all partitions. Tapes in these slots and
assigned to a partition are seen by the
library but may or may not be seen by
the partition.
Make sure the I/E station is empty
before performing a library firmware
upgrade. To recover from t his error,
empty the I/E stations, change the
number of I/E stations, then reset the
number of I/E stations back to the
number you want.
Change
Request
Number
Service
Request
Number Description Workaround

Release Notes
Document 6-01378-10 Rev A
October 2008
8 Firmware Versions
Firmware Versions 0
The table below lists firmware code for the last several releases.
Release
Scalar i500
Library
Firmware
Board
Support
Package
(BSP) UDS Firmware
Fibre-
Channel
I/O Blade
Firmware
i4 520G.GS003 6.66 610Q.GU005 app
with 430A.GU001
boot
V05080801
i3.1 500G.GS004 6.53 591Q.GU004 app
with 430A.GU001
boot
V05080201
i3 500G.GS002 6.52 590Q.GU001 app
with 430A.GU001
boot
V05080201
SP4.2 420G.GS005 6.42 570Q.GU002 app
with 430A.GU001
boot
V05071101
420G.GS006 6.42 570Q.GU002 app
with 430A.GU001
boot
V05071102
SP4 410G.GS007 6.39 550A.GU003 app
with 430A.GU001
boot
V05070901
i2 400G.GS010 6.32 530A.GU004 app
with 430A.GU001
boot
V05070504
Documentation 0
Documentation pertaining to this product is located at:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/SI500/Index.aspx#Documentation
To order a copy of the source code covered by the Open Source Licenses, contact
the Quantum Technical Assistance Center. Refer to Contacting Quantum below.

Release Notes
Document 6-01378-10 Rev A
October 2008
Made in the USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to
the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to
time without notice.
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© Copyright 2008 by Quantum Corporation. All rights reserved.
Your right to copy this document is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum
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TRADEMARK STATEMENT
Quantum, the Quantum logo, and Scalar are registered trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.
9
Contacting Quantum 0
More information about this product is available on the Service and Support
website at www.quantum.com/support. The Service and Support Website
contains a collection of information, including answers to frequently asked
questions (FAQs). You can also access software, firmware, and drivers through
this site.
For further assistance, or if training is desired, contact Quantum:
Global Call Handling 1-800-284-5101
For additional contact information: www.quantum.com/support
To open a Service Request: www.quantum.com/osr
Quantum Corporation www.quantum.com