Quantum Travan 20GB User manual

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Quantum Travan Portable USB Tape Drive User’s Guide, P/N 50002767, B01, July 2005
Made in USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or
implied, including but not limited to the implied warranties of merchantability or fitness for a particular
purpose. Quantum Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2005 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo, are all registered trademarks of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.

Travan Portable USB Tape Drive User’s Guide iii
Contents
Chapter 1 Introduction and Installation 1
Introduction ........................................................................................................ 1
System Requirements ........................................................................................ 2
Installing the Drive ............................................................................................ 2
Chapter 2 Operation and Maintenance 7
Loading and Unloading Cartridges ................................................................ 7
Handling Travan Cartridges ............................................................................ 9
Retensioning Tapes.......................................................................................... 10
Write-Protecting Cartridges ........................................................................... 10
Recommended Tape Cartridges ................................................................... 11
Cleaning the Tape Drive Mechanism............................................................ 12
Chapter 3 Troubleshooting 13
Basic Troubleshooting ..................................................................................... 13
Advanced Troubleshooting............................................................................ 14
Tape Operations Troubleshooting................................................................. 16
Appendix A Disposal of Electronic and Electrical Equipment 19

Contents
iv Travan Portable USB Tape Drive User’s Guide

Travan Portable USB Tape Drive User’s Guide v
Figures
Figure 1 Travan Portable USB Tape Drive ............................................... 3
Figure 2 Connecting a Power Adapter ..................................................... 3
Figure 3 Turning on the Drive ................................................................... 4
Figure 4 Connecting a USB Cable.............................................................. 5
Figure 5 Loading a Cartridge ..................................................................... 8
Figure 6 Write-Protecting a Cartridge .................................................... 11
Figure 7 Locating Your USB Controller (Windows 98)........................ 15
Figure 8 Locating Your USB Controller (Windows 2000 or
Windows XP) .............................................................................. 15

Figures
vi Travan Portable USB Tape Drive User’s Guide

Travan Portable USB Tape Drive User’s Guide vii
Tables
Table 1 Loading a Cartridge ..................................................................... 8
Table 2 Unloading a cartridge.................................................................. 9
Table 3 Compatible Tape Cartridges..................................................... 12

Tables
viii Travan Portable USB Tape Drive User’s Guide

Travan Portable USB Tape Drive User’s Guide ix
Preface
Audience This manual is written for users of the Travan Portable USB Tape Drive.
Purpose This document provides information about the Travan Portable USB
Tape Drive including:
• Installing the drive
• Basic operations
• Maintenance
• Troubleshooting
Document
Organization This document is organized as follows:
•Chapter 1, Overview, provides an overview of the Travan Portable
USB Tape Drive and installation instructions.
•Chapter 2, Basic Operations, describes how to operate and care for
your tape drive and cartridges..
•Chapter 6, Running the Demonstration Programs, troubleshooting
tips and technical support information.

Preface
x Travan Portable USB Tape Drive User’s Guide
Notational
Conventions This manual uses the following conventions:
Contacts Quantum company contacts are listed below.
Quantum Corporate Headquarters 0
To order documentation on the Travan Portable USB Tape Drive or other
products contact:
Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
[phone]
[phone]
Technical Publications 0
To comment on existing documentation send e-mail to:
[e-mail]
Quantum Home Page 0
Visit the Quantum home page at:
http://www.quantum.com
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.

Preface
Travan Portable USB Tape Drive User’s Guide xi
Customer Support 0
The Quantum Customer Support Department provides a 24-hour help
desk that can be reached at:
North/South America: [phone] or [phone]
Asia/Pacific Rim: (International Code) + 61 7 3839 0988
Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848748
Send faxes for the Customer Support Department to:
North/South America: [phone]
Asia/Pacific Rim: (International Code) + 61 7 3839 0955
Europe/Middle East/Africa: (International Code) + 44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
Asia/Pacific Rim: [email protected]
Europe/Middle East/Africa: [email protected]om
Visit our web site:
www.quantum.com/support

Preface
xii Travan Portable USB Tape Drive User’s Guide

Travan Portable USB Tape Drive User’s Guide 1
Chapter 1
1Introduction and Installation
This chapter provides a description of the Quantum Travan Portable USB
Tape Drive and installation procedures.
Introduction 1
The Quantum Travan Portable USB tape drive is available in 20GB and
40GB models, with capacities of up to 20 and 40 Gbytes, respectively
(based on 2:1 data compression). For a list of the tape formats supported
by each drive, see table 3 on page 12.
Note: You cannot use TR-1, TR-2, TR-3 or QIC-80 tapes with either
the 20GB or the 40GB drive. In addition, you cannot use TR-4
tapes in the 40GB drive.

Chapter 1 Introduction and Installation
System Requirements
2 Travan Portable USB Tape Drive User’s Guide
System Requirements 1
Following are the system requirements for the Quantum Travan Portable
USB Tape Drive.
• Windows 98, Windows Me, Windows 2000, Windows 2003, or
Windows XP operating system
• At least one unused USB port
•CD-ROMdrive(forsoftware installation)
Installing the Drive 1
Following is the installation procedure for the Quantum Travan Portable
USB Tape Drive.
1Boot up your computer
Your computer should be powered on and the operating system
should be fully loaded before you attach the USB drive.
2Pre-install the USB driver (Windows 98/Windows Me only)
• If you are attaching the tape drive to a computer running
Windows 98 or Windows Me, you must pre-install the drivers
from the Resource CD:
•From
My Computer on the Windows desktop, navigate to your
CD-ROM drive that contains the Resource CD and go to the
Travan USB directory.
• Run the TPP Storage Driver program by double-clicking
tppinst.exe. Follow the online wizard instructions to install the
complete driver set.
Note: For the Travan 40 GB, a high speed USB 2.0 port is
strongly recommended. USB 1.1 ports are available on
most PCs and laptops manufactured after 1998; USB add-
on boards are also readily available at computer stores.

Chapter 1 Introduction and Installation
Installing the Drive
Travan Portable USB Tape Drive User’s Guide 3
3Set up the drive
As shown in figure 1, the Travan Portable USB Tape Drive can
operate in a horizontal position (with the label facing down) or in a
vertical position (supported by the drive stand, with the label facing
to the left). When mounting the drive in the drive stand, make sure
that the two tabs in the drive stand lock into the two slots in the side
of the drive. Do not move the drive while it is running.
Figure 1 Travan
Portable USB Tape
Drive
4Connect the power adapter to the drive
Make sure the drive is turned off. Attach the small, round power
connector to the tape drive, see figure 2. Plug one end of the power
cord into the transformer and then plug the other end into a wall
socket or power strip.
Figure 2 Connecting a
Power Adapter

Chapter 1 Introduction and Installation
Installing the Drive
4 Travan Portable USB Tape Drive User’s Guide
5Turn on the drive
Move the power switch on the back of the drive to the ON (up)
position, see figure 3. Your computer should already be powered on.
Figure 3 Turning on
the Drive
6Connect the USB cable
aAttach one end of the USB cable to your tape drive, see figure 4.
bAttach the other end to your computer’s USB port.
Figure 4 shows a USB port on the back of a typical computer. Your
system may look different.

Chapter 1 Introduction and Installation
Installing the Drive
Travan Portable USB Tape Drive User’s Guide 5
Figure 4 Connecting a
USB Cable
7Install the appropriate driver
Driver for Windows XP/Windows 2003
If you are running Windows XP or Windows 2003, after Windows
finds the plug and play device, the Found New Hardware wizard
will open.
aSelect Install from a list or specific location, click Next.
bSelect Don't search, I will choose driver to install, click Next.
cOn the hardware type screen, scroll through the list, select Tape
Drives, click Next.
dSelect the device driver you want to install:
• Manufacturer: (standard tape drives)
•Model:
IDE (QIC-157) tape drives
eClick Yes through the update driver warning.
fSelect Finish.
gIn the Windows Device Manager (from the Control Panel):
1Double-click on System

Chapter 1 Introduction and Installation
Installing the Drive
6 Travan Portable USB Tape Drive User’s Guide
2Select the Hardware tab
3Click on the Device Manager button) to make sure that the
tape drive is listed.
Driver for Windows 2000
aIf you are running Windows 2000, after Windows finds the plug
and play device, the Found New Hardware wizard will open. Click
Next.
bInsert the Certance Resource CD, if not already inserted, into
your CD-ROM drive. If it autoruns, click the Exit button.
cIn "Install Hardware Device Drivers," select Search for a suitable
driver for my device (recommended), then click Next.
dIn Locate Device Drivers check the CD-ROM drives box and
uncheck the other boxes. Click Next.
eIn Driver Files Search Results you should see: Windows found a
driver for this device. ...\tw157.inf. Click Next.
fIn Completing the Found New Hardware Wizard you should see
The wizard has finished installing the software for: USB tape drive
(QIC-157). Click Finish.
gGo into the Windows Device Manager (from the Control Panel,
double-click on System, then select the Hardware tab, then click
on the Device Manager button) to make sure that the tape drive is
listed.
8Remove the Certance Resource CD from your CD-ROM drive and
insert the TapeWare CD
Follow the instructions to install TapeWare.
Congratulations! Your new Travan Portaboe USB tape drive is now
ready to run a backup, see chapter 2, Operation and Maintenance. For
instructions on using your backup software, see the online manual that
came with the software.
Note: If you have difficulties with the installation, see chapter 3,
Troubleshooting.

Travan Portable USB Tape Drive User’s Guide 7
Chapter 2
2Operation and Maintenance
This chapter describes the operation and maintenance of your Quantum
Travan Portable USB Tape Drive.
Loading and Unloading Cartridges 2
On the front of your drive is an opening with a hinged door for inserting
Travan cartridges. Next to the door is the drive-activity light (which
doubles as an eject button on the Travan 40GB drive).
• Travan cartridges must be inserted in the drive with the metal
baseplate facing down (if the drive is horizontal) or left (if the drive is
vertical, as shown in figure 5).
• The loading and unloading procedures are different for the 20GB and
40GB drives.
Caution: Always close the backup software before unplugging the
tape drive’s power cord or USB connector. If you do not
close the program you may lose data.

Chapter 2 Operation and Maintenance
Loading and Unloading Cartridges
8 Travan Portable USB Tape Drive User’s Guide
Table 1 Loading a
Cartridge
Figure 5 Loading a
Cartridge
Travan 20GB Drives Push the cartridge firmly into the drive until it
stops (about 1/3 of the cartridge remains visible
outside the drive).
Travan 40GB Drives Push the cartridge gently into the drive until it is
gripped by the drive mechanism and pulled
into the drive.
Caution: Do not remove a tape cartridge while the drive-activity light
is on. If the drive-activity light has gone out but you
believe your backup or restore operation did not
complete, repeat the operation before removing the
cartridge.
Drive power light
Drive activity light