Quest Engineering MPS 3 Programming manual

MPS® 3 and MPS®3 ND Troubleshooting Manual
©2021 by Quest Medical, Inc. All Rights Reserved. Quest MPS® 3 and MPS® 3 ND are
registered trademarks of Quest Medical, Inc. Quest™ is a trademark of Quest Medical, Inc.
Printed in U.S.A.
Manufactured by:
Quest Medical, Inc.
One Allentown Pkwy
Allen, TX 75002-4211
U.S.A.
Phone: [phone] or [phone]
www.questmedical.com
No part of this document may be reproduced, stored, or transmitted in any form or by any
means electronic, mechanical, photocopied, recorded, or otherwise without the prior written
permission of Quest Medical, Inc.
This device is not designed, sold or intended for use except as indicated. In no event shall
Quest Medical be responsible for failures, errors or other liabilities resulting from customer’s
noncompliance with the procedures and precautions outlined herein.
The MPS® 3 sterile disposables are covered under one or more of the following U.S. Patents:
7,842,003 and 8,475,138. Also covered by pending U.S. and International Patents and Patent
applications.
MPS®3 and MPS® 3 ND Troubleshooting Manual
904678 REV B – 04/2023
Refer to the MPS® 3 or MPS® 3 ND Operations Manuals for more
detailed instructions prior to operating either of these systems.
Keep this manual with the system at all times.
If device displays an alarm notification, please refer to the alarm
troubleshooting table within this reference and correct the alarm
condition accordingly.
Accompanying documents shall be consulted before use of
equipment or accessories.
EMERGO EUROPE!
Westervoortsedijk 60!
6827 AT, Arnhem!

MPS 3 and MPS 3 ND Troubleshooting Manual – Table of Contents
Table of Contents
1. Introduction .........................................................................................................................1
2. System Overview.................................................................................................................1
3. Alarm Overview ...................................................................................................................1
3.1. High Priority Alarms ..........................................................................................1
3.2. Medium Priority Alarms.....................................................................................2
3.3. Informational Signals ........................................................................................2
4. Troubleshooting ..................................................................................................................1
4.1. General Troubleshooting ..................................................................................1
4.2. MPS® 3 Blood Bypass Tubing .........................................................................2
4.3. Alarm Code List and Solutions .........................................................................4
4.4. Further Troubleshooting .................................................................................41
4.4.1. Max Overpressure Alarms ................................................................41
4.4.2. Arrest & Additive Alarms ...................................................................41
4.4.3. Bubble Trap Errors............................................................................41
4.4.4. System and Internal Error Alarms (Non-Recoverable Alarms)..........42
4.4.5. Delivery temperature reads more than 5º above water temperature 42
4.4.6. Delivery/Vent Valve Errors ................................................................42
4.4.7. Low/No Water Flow in Water Circuit .................................................42
4.4.8. Cannot Close Door ...........................................................................42
4.4.9. Cannot Install Heat Exchanger .........................................................43
4.4.10. Inadequate Fill Alarms/Delay in Delivery ..........................................43
4.4.11. Battery Not Charged/Charging While Not in Use..............................43
4.4.12. Air in the Delivery Line ......................................................................43
4.5. Console or Controller Change Out .................................................................44
904678 Rev B – 04/2023 Quest Medical, Inc. i

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MPS 3 and MPS 3 ND Troubleshooting Manual – Introduction
1. Introduction
This Troubleshooting Manual is to be used for diagnosing the MPS 3 and MPS 3 ND
Systems in case of a system error or failure, and for clearing alarm messages. While
these systems have been designed to be intuitive in operation, this manual is an
essential aid for the Operator in resolving alarm codes and messages generated by the
system. It is also intended for biomedical technicians and staff who are specially trained
to perform the more detailed troubleshooting of this equipment.
Keep this manual with the system at all times so it can be easily accessed.
Prior to operation, carefully read through the MPS 3 or MPS 3 ND Systems
Operations Manual.
If this troubleshooting manual does not remedy the
situation, please call Quest Medical Technical Support
at [phone].
Only Quest Medical Service personnel or trained
technicians and operators should attempt to
troubleshoot any MPS 3 or MPS 3 ND System.
904678 Rev B – 04/2023 Quest Medical, Inc. 1

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2. System Overview
Figure 1: MPS 3 Console Overview
Item
Name
Func+on
!
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-
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1

MPS 3 and MPS 3 ND Troubleshooting Manual – System Overview
Figure 2: MPS 3 Console Rear Panel
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Quest Medical, Inc. 904678 Rev B – 04/20232

Figure 3: MPS 3 Controller Overview
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3

MPS 3 and MPS 3 ND Troubleshooting Manual – System Overview
Quest Medical, Inc. 904678 Rev B – 04/20234

Figure 4: MPS 3 Controller Rear Panel
Item
Name
Func+on
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&Q
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5

MPS 3 and MPS 3 ND Troubleshooting Manual – System Overview
Figure 5: MPS 3 Delivery Set
Item
Name
Func+on
D!
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Quest Medical, Inc. 904678 Rev B – 04/20236

This page intentionally blank
MY
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93++%;%X,c++%;%@,+3P,A%SAA,*4%SH,)4%4(%EFI
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7

MPS 3 and MPS 3 ND Troubleshooting Manual – Alarm Overview
3. Alarm Overview
Alarms and errors are notifications to the operator to ensure safe and proper function of
the MPS 3 and MPS 3 ND Systems. The alarm message states the alarm (or error)
code, a brief description of the alarm, and contains prompts for clearing the alarm. All
alarms are recorded in the Alarm Report and may be accessed form the Menu option.
The Alarm Report is permanently retained during System power down and during total
loss of power events. The oldest alarms in the report are discarded in the event of the
Alarm Report memory becoming full.
3.1. High Priority Alarms
High priority alarms halt fluid delivery and require acknowledgement by the
operator. High priority alarms are announced in a red message window with a
flashing yellow border and a repeating audible signal. When a high priority alarm
is displayed, the display outside the message window is dimmed and the flow
knob and all buttons outside the high priority message window become inactive.
The operator has to acknowledge the alarm by selecting an option in the alarm
message window.
Figure 6: Home Screen with High Priority Alarm
1

MPS 3 and MPS 3 ND Troubleshooting Manual – Alarm Overview
3.2. Medium Priority Alarms
Medium priority alarms require acknowledgement by the operator without halting
fluid delivery. Medium priority alarms are announced in a yellow message window
and a repeating audible signal. When a medium priority alarm is displayed, the
flow knob and all buttons remain active. The operator may acknowledge the
alarm by selecting an option in the error message window.
Figure 7: Home Screen with Medium Priority Alarm
3.3. Informational Signals
Informational signals indicate conditions that do not require any user
acknowledgement. They are announced by the non-repeating audible signal and
sometimes visually by flashing a displayed value or symbol such as when
pressure or flow limit values exceed the set limit, or the Ischemic timer has
expired.
2

MPS 3 and MPS 3 ND Troubleshooting Manual – Troubleshooting
4. Troubleshooting
This section provides a quick reference for responding to alarm conditions and error
messages, and any subsequent troubleshooting that may be helpful to remedy certain
situations.
4.1. General Troubleshooting
Each MPS 3 and MPS 3 ND System is rigorously tested prior to shipment to
ensure the devices function reliably as intended. It is expected that over the life
of the device some issues may arise as a result of use conditions, environment,
handling, and storage. Annual Preventive Maintenance helps to ensure that the
system will function properly during its use. Even so, this troubleshooting manual
may be helpful in working through minor issues to get the system back to a
proper functional status.
Only Quest Medical Service personnel or trained
technicians and operators should attempt to
troubleshoot the MPS 3 or MPS 3 ND System. If this
manual does not remedy the situation please call Quest
Medical Technical Support at [phone].
DO NOT attempt to disassemble or dismantle the MPS 3
or MPS 3 ND System unless trained to do so. Doing so
may void the product warranty.
1

MPS 3 and MPS 3 ND Troubleshooting Manual – Troubleshooting
4.2. MPS®3 Blood Bypass Tubing
The MPS 3 Blood Bypass Tubing (REF 5301016) is only for use as a back-up
with the MPS 3 and MPS 3 ND Systems to continue fluid delivery in the event of
complete battery depletion after AC Power failure or if the system becomes
unusable even after following the corrective action and troubleshooting
suggestions in Sections 4.3 and 4.4 of this manual. Follow the instruction for
install and use in the accompanying IFU with each MPS 3 Bypass Tubing set.
Installing the Blood Bypass Tubing (5301016)
1. Using sterile technique, remove the Blood Bypass Tubing from
the sterile pouch.
2. Ensure the clamp on the Blood Bypass Tubing is closed prior
to installation.
3. Stop flow and ensure both delivery valves are closed.
4. Clamp both Blood & Crystalloid lines leading to the pumping
cassette above the large bore Luer connectors.
5. Vent heat exchanger by manually depressing the vent valve to
reduce the system pressure to zero.
6. Disconnect and cap blood source line from disposable
cassette using female cap on Blood Bypass Tubing.
7. Attach Blood Bypass Tubing large bore Luer connector to the
auxiliary Luer port of the 16-convolution heat exchanger.
8. Unclamp Blood Bypass Tubing and blood source line.
9. Manually depress vent valve to prime Blood Bypass Tubing
and heat exchanger of air.
10. Manually depress vent valve to prime Blood Bypass Tubing
and heat exchanger of air.
11. Once primed, clamp Blood Bypass Tubing and release vent
valve.
12. As protocols require, unclamp Blood Bypass Tubing and
initiate flow by manually depressing delivery valve.
13. If controller is unresponsive, monitor pressure from Arterial
Pressure Monitor.
14. Monitor heat exchanger and delivery line for air bubbles and
vent heat exchanger as needed.
2

MPS 3 and MPS 3 ND Troubleshooting Manual – Troubleshooting
5301016
MPS® 3 Blood Bypass Tubing
Descrip+on
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Indica+on For Use
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Installing the Blood Bypass Tubing
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Arrest Agent and Addi+ve Delivery with 16 Convolu+on Heat
Exchanger
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3

MPS 3 and MPS 3 ND Troubleshooting Manual – Troubleshooting
4.3. Alarm Code List and Solutions
The following table lists alarm (error) codes, the displayed message, and
recommended corrective actions. The alarm code can be seen just below the
Caution and Warning symbol in the message window. A chronological listing of all
alarm codes on the device can be access by selecting the Error Report button
form the Menu screen.
Alar
m
Cod
e
Message Display
Corrective Action
1
System Error
SHUTDOWN RESTART
* Restart System
* Call service after multiple
occurrences
2
System Data Error
SHUTDOWN RESTART
* Restart System
* Call service after multiple
occurrences
3, 4
System Error
SHUTDOWN RESTART
* Restart System
* Call service after multiple
occurrences
5
Door is open
Close the door to continue
SHUTDOWN
* Close the door
* Press shutdown to turn
System off
6
Door is open
Close door to continue
* Close the door
7
Door Open still detected
Press IGNORE only if faulty sensor
IGNORE RETEST
* Open and Close door
* Press IGNORE if operator
feels door is securely closed
but
the console is not recognizing
that
* Contact service following
procedure
8
Door Open detected
Open then Close door
* Open and Close the door
* Contact service following
procedure
4