radiance SC-Plus Installation instructions

Installation & Operation Instructions
Version: SDUM-210628
SC-Plus
Outdoor/Commercial Heaters
EN
Panels covered by these instructions are listed in the table below.
Model Power Size Weight Mounting Build-in
thermostat
receiver
IP Protection
SC1800-Plus 1800W 137*16*12cm 7Kg Wall/Ceiling Yes IP44
SC2400-Plus 2400W 157*16*12cm 8Kg Wall/Ceiling Yes IP44

1. Notice to Purchaser
Thanks for purchasing this Radiance infrared heater. We hope you enjoy this innovative
technology and that this product will bring a pleasant atmosphere to your home.
Please read these instructions carefully and keep safe for future use. Failure to comply with these
instructions will void your warranty. Do not disassemble or tamper with the product at any time!
Please pay special attention to the safety instructions and use the heater according to these
instructions. Radiance Technology Ltd. shall not be liable for any damage or loss occurred resulting
from failure to follow these instructions.
2. General Introduction
than traditional convection heaters.
The Radiance Plus series represents a new generation of infrared panel heaters, equipped with a
built-in thermostat receiver inside of the junction box (Artcile Number: Receiver01) on the backside
of the panel. It needs to be used in conjunction with the Radiance control system - Smart 1.0/ Smart
1.0Pro or Smartplug (NOT included in the box) - in order to meet the Ecodesign legislation of the
EU/EC Directive 2009/125/EC.
separate from this manual.
This product complies with the LVD guideline 2014/35/EU and the EMC guideline 2014/30/EU and
meets the following standards:
EN 60335-1:2012/A2:2019
EN 60335-2-30:2009/A12:2020
EN 62233:2008
AfPS GS 2019:01 PAK
EN 55014-1:2017/A11:2020
EN 55014-2:2015
EN IEC 61000-3-2:2019
EN 61000-3-3:2013/A1:2019
2014/53/EU 《RED 》(LVD 2014/35/EU & EMC 2014/30/EU)
2011/65/EU, 2015/865/EU 《RoHS 》
2015/1188/EC 《Erp 》
Radiance Infrared heaters heat objects instead of the air, making this heater much more efficient
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EN

Read the installation and operating instructions completely before
starting any installation works and save the instructions for later use.
3. Safety instructions
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
3.1 Product related safety warnings
Do NOT touch the heater when switched on.
Prolonged contact may cause injuries or burns.
The heater should NOT be used to dry textiles and no objects shall be placed or leaned against
the heater.
Keep a distance of at least 40cm in the front and 20cm on the sides to any object, wall or ceiling.
Failure to do so will cause heat to build up behind the heater and will void your warranty.
3.2 Dangers for children and persons with limited abilities
Children or persons with limited physical, mental or sensory abilities shall not be operating,
switching on, plugging in, regulating or cleaning the heater.
Small children should be kept away from the heater unless constantly supervised.
Do NOT operate the heater in small rooms when occupied by people not capable of leaving the
keep out of reach of children and disabled persons.
Keep away babies and children from all packaging material such as plastic bags to avoid danger
of suffocation.
3.3 Electric safety directions
When installing, repairing or servicing the heater it must be turned off and disconnected from
power. Before installation please check if the heater is free of damages.
If the heater or the power cord is damaged in any form do NOT use the heater and contact your
Radiance dealer for repair or replacement. Repairs, maintenance or any changes must be carried
out by an authorized Radiance dealer.
Do NOT attempt to repair the heater by yourself, this will void your warranty.
If the heater has been dropped do NOT operate it and contact your Radiance dealer to make sure
it is free of any damages.
Radiance infrared heaters operate at a surface temperature of around 350°C when wall mounted.
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Radiance heaters are designed to operate at 220-240V, 50Hz AC. If your supply mains do not
comply with this, do NOT use the heater.
3.4 Water Proof
Radiance infrared heaters have different IP ratings on different models. Please make sure to only
your heater is suitable for installation in humid rooms.
Radiance shall not be liable for any injuries or damages resulting from inadequate mounting or
incorrect positioning close to water sources.
4. How to care for your Radiance heater
4.1 Cleaning
Always unplug your heater and let it cool down completely before cleaning. Never dip into water
and never splash water on it. Clean the heater with a soft damp cloth. For glass models such as the
GD-Plus, MD-Plus series use a soft cloth and glass cleaner. Never use a wet cloth and make sure to
dry the heater when clean with a dry cloth. Do not use any abrasive materials, solvents or harsh
cleaning sponges as this could cause scratches or other irreparable damage. Before operating the
heater again it must be completely dry.
4.2 Using/Working
Please note that the heater may discolour with use. This is due to airborne pollution and is not a
fault. If you wish to add a picture print to your heater please contact a Radiance dealer. Do not
cover your heater with a picture foil and do not paint or print the heater yourself. This might cause
damage to the heating element and will void your warranty.
temperature of the material. The smell will disappear after few times using the heater.
When turning on or off the heater, the heater might have a small clicking noise, this is normal due
to material expansion.
4.3 Repair
Repairs must be carried out by authorised Radiance dealers or by Radiance directly. If you attempt
to alter the product or to proceed with any repairs yourself it will void your warranty.
4.4 Disposal
Radiance infrared heaters are electric appliances and therefore electric waste. At the
end of its working life please dispose the heater in accordance with local regulations
concerning electric waste.
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5. Installation & Operation Guide
5.1 Description
This heater is equipped with our
built-in thermostat receiver -
Receiver01 - on the backside of the
panel. Before starting the installation,
we recommend you to pair the
receiver to our remote control as a
system (e.g. Smart 1.0, Smart 1.0Pro
or Smartplug).
On the right see the drawing of the
signal lights and button of
Receiver01.
1) Pair status signal light (green light)
2) Heating status signal light (red light)
3)
4) Power switch
5.2 Pairing to Radiance Smart control system
Step1: Plug your heater to an electricity outlet, switch the Power switch of Receiver01 on, double
Receiver01 will only be commanded by the Smart controller.
Note: After the paring process and once Receiver01 and Smart 1.0/Smart 1.0Pro/Smartplug are
paired, the pair signal light will always be on and the Receiver01 will be only commanded by the
Smart 1.0/Smart 1.0Pro/Smartplug. One Receiver01 can only pair to one controller, however, One
controller can be paired to several Receiver01 if they are in the same room.
5.3 Extra Safety Protection:
turn off the heater if it lost the signal from the Smart controller for more than one hour. And it will
be automatically connected once the Smart controller is within the communication distance.
The heater is equipped with the Radiance “Extra Safety Protection” function, which will automatically
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5.4 Bypass mode
the panel will be reset to bypass mode. On the bypass mode, the Receiver01 is
disabled and the panel is connected directly to the electricity.
5.5 Installation
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Note:
Note: The kit supplied in the package is
designed for mounting on a solid ceiling. If
mounted onto other types of ceilings, you will
Please
make sure the ceiling is safe to mount. We
highly recommend to have the panel installed
by Radiance.
The SC series is a hot temperature infrared
heater. It has a surface temperature of
special attention and mount them out of reach.
On the left, see the drawing of the mounting
requirements. When installing the space heater
to a ceiling or wall please make sure to keep a
distance of at least 20cm to the neighbouring
walls or ceilings and a minimum distance from
The heater is designed to be used in outdoor
areas with minimal air movement. If used in
areas with strong winds, please note that the
heating performance might decrease. As a
solution, we suggest to mount the heater closer
to the objects you wish to heat to achieve a
better performance. Please make sure the
heater is protected from rain, it can withstand
splash water only.

The mounting kit included in this box contains:
Part A: 2x mounting handles Part B: 2x mounting handles Part C: 8x screws Part D: 8x wing nuts
Part E: 4x wall/ceiling anchors
Step 1: Slide the mounting handles (part A) into the rail on the back of the heater from the opposite side of the
cables. Make sure both handles face into the same direction.
Step 2: Drill four holes into the wall/ceiling, two for each mounting handle (part B). Use the mounting handles as
stencils and level them to make sure the heater will hang straight on the wall/ceiling. You can chose the distance
between the two handles to your liking but make sure the distance doesn't exceed the length of the heater.
Remove the nut form the wall/ceiling anchors (part E) and place the wall/ceiling anchors into the drilled wholes.
Step 3: Place the mounting handles (part B) onto the wall/ceiling anchors and secure them with the wall/ceiling
Step 4: Place the heater against the wall/ceiling and attach each of the mounting handles that are mounted on the
wall (part B) with the mounting handles attached on the heater (part A). Secure them with two screws (part C) and
two wing nuts (part D) on each side. Chose the mounting holes according to the way you want the heater to be
directed.
Step 5: Finally secure the mounting handle (part A) to the heater using two screws and two wing nuts on each
side. Make sure everything is safely mounted and secured.
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6. Warranty
Radiance offers a 5 year manufacturing warranty on the heating panel and 2 year manufacturing warranty on the
number on the last page of this user manual. Please always keep this manual in case of future warranty claims.
Within the warranty period from date of purchase, Radiance will repair or replace your heater where the fault is
due to defects in workmanship or materials. Please contact your local Radiance dealer in the event of a warranty
claim and return the heater together with proof of purchase.
The warranty covers the repair or replacement of the heater only and Radiance shall not be liable for any other
occurring costs such as installation cost or any other consequential losses however incurred. Please note that
tampering with or opening the heater in any way will void your warranty. The removal of the serial number on the
back of the heater will also void this warranty. All labels on the back of the heater shall not be removed.
Any damages to the heater caused by the user are not covered by this warranty. This includes scratches on the
surface or the frame. Radiance is not responsible for any damages, losses or injuries due to ingress of water or
moisture, accidental damage, mishandling, external impact, repairs or adjustment by unauthorized persons or
failure to follow the correct safety, maintenance and installation precautions stated in this manual.

17
ErP
Information requirement for the electric local space heaters
Models: SC-Plus + Smart1.0/Smart1.0Pro/Smartplug
Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage local
space heaters only(Select one)
Nominal heat output Pnom 1.8-2.4 kW manual heat charge control, with
integrated thermostat
No
Minimum heat
output(indicative)
Pmin 0,0 kW manual heat charge control with
room and/or outdoor temperature
feedback
No
Auxiliary electricity consumption fan assisted heat output No
At nominal heat output elmax 1.8-2.4 kW Type of heat output/room
temperature control(select one)
At minmum heat output elmin 0,0 kW Single stage heat output and no
room temperature control
No
In Standby mode elSB 0.001 kW two or more manual stages, no
room temperature control
No
with mechanic thermostat room
temperature control
No
with electronic room temperature
control
No
electronic room temperature control
plus day timer
No
electronic room temperature control
plus week timer
Yes
Other control options(multiple
selection possible)
room temperature control, with
presence detection
No
room temperature control, with
open window detection
No
with distance control option Yes
with adaptive start No
with working time limitation No
with black bulb sensor No
Contact details: The Heating Company
Auckland 0627, New Zealand
117 Wairau Rd, Wairau Valley
[phone]
[email protected]
or 0800 Heating (432 846)

Serial number of your Radiance infrared heater is :
10
[email protected]
www.theheatingcompany.co.nz
The Heating Company Ltd
117 Wairau Rd, Wairau Valley
Auckland 0627, New Zealand