Radio Systems Treat and Train User manual

For Pet Owners and Professionals
Quick Start Guide
Table of Contents
Know Your Treat&Train™......................................................2
Set Up the Machine ..........................................................3
Load Treats or Food..........................................................4
Turn Base Unit On and Test (away from dog) ..................................4
Introduce Your Dog to the Treat&Train™.......................................5
Get the Best Results .........................................................6
Control Panel ................................................................7
Warning Lights, Sounds, and Troubleshooting .................................8
Warranty ....................................................................8
Terms of Use and Limitation of Liability .......................................9
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Know Your Treat&Train™
A Control panel: Houses the power switch, down-stay settings, volume, and
channel settings.
B Food bin: Holds the dry or semi-moist food rewards (or treats) for dispensing.
C Treat bowl: Where your dog receives treats. (To remove for washing, grasp the front
and pull up very rmly. Treat bowl is dishwasher safe.)
D Kibble discs: Fit within the food bin and are interchangeable for different food sizes.
Place the correct one for your dog’s food size onto the dispensing mechanism of the
food bin.
E Target: Can be used stationary or removed from its base and be hand-held. In Game
2 of training, dogs run to the target and touch it with their noses.
F Remote control: Activating the DISPENSE button causes the base unit to release a
single treat. Holding the DISPENSE button down causes continuous delivery of treats.
The DOWN-STAY button activates the DOWN-STAY mode (Games 3 and 5).
G Down-stay light: Turns on when the DOWN-STAY button on the remote control has
been activated. To turn it off, hit the DOWN-STAY button on the remote again. When
the food delivery mechanism is jammed or empty the light also activates and a
beeping sound is emitted. If this happens, turn the machine off and rell the unit or
turn the disc clockwise to reverse the jam.
AControl panel
BFood bin
ETarget
DKibble discs
FRemote control
CTreat bowl
(detachable)
GDown-stay light
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3
Set Up the Machine
A Insert four D batteries into the battery compartment (bottom of machine) of the
base unit. Batteries not included.
b Open the control panel and select a channel—1,2,3, or 4. In Step D you’ll select the
same channel on the remote control.
C Open the back panel of the remote control; insert one 12V 23A battery
(included with your unit).
D With the battery compartment still open, choose the remote control channel that
matches the channel you set the base unit to in Step B.
E Open the lid. Place the disc that ts the size of kibble or treats you will be using.
(To see a list of treats and kibble that work go to www.treatntrain.com.)
ABattery compartment CRemote control
battery compartment
BSelect channel on base unit
control panel
DSelect same channel
as base unit Battery
included
E Insert the disc that ts the kibble
or treats you will be using
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4
Load Treats or Food
AChoose a dry or semi-moist dog treat or kibble.
The Treat&Train™ requires dry dog food, dry
treats, or semi-moist treats that t through the
food disc holes on either the large or small-sized
kibble disc. Round or oval-shaped treats or kibble
of uniform size work best.
B Add 250-500 ml of dog food or treats to the
food bin. While the bin holds up to 750 ml of
food, the batteries and motor will last longer if
you use less food. If your dog will use his regular
meal allotment for games and training, then
place one meal’s worth of food in the bin.
Turn Base Unit On and Test (away from dog)
ATurn the POWER on. This will cause the control panel indicator light to turn green. If
it’s red it indicates the batteries are low. A slow, blinking green power light indicates
the unit is in sleep mode—which occurs after 30 minutes of non-use. To wake up the
Treat&Train™ press any button on the remote.
BSet the VOLUME to off if the dog is in the room. Some dogs need to get used to the
machine noises before they are introduced to the tones.
C Ignore the DOWN-STAY controls. They are discussed later.
D Hit DISPENSE button on the remote control to dispense kibble. The treat should
drop into the treat bowl within a second. Note: If you hit DOWN-STAY, the light on the
base unit will turn on. To turn it off, hit the DOWN-STAY button again.
EIMPORTANT: Test whether the food is the optimal size for dispensing. When
food is too large, gets stuck, or does not make it into a disc hole, the disc will
continue to spin until the next hole can dispense its treat. When food is the right size
for the disc, it will dispense from every hole. Press DISPENSE 20 times in a row to see
if treats are dispensed with each hole or if the machine sometimes skips one or more
holes. If it skips more than one or two times, try a different size, shape, or texture
of food.
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5
Introduce Your Dog to the Treat&Train™
Dogs quickly learn to love the Treat&Train™ when introduced correctly. Some dogs are
afraid of electronics with sounds and moving parts. Here is the safe way to introduce
this tool.
A Put the Treat&Train™ on the oor. Introduce your dog to it by placing treats in the
treat bowl. Once your dog has nished, add a few more pieces. If your dog is tentative
around the unit, switch to better treats such as peanut butter or cheese spread.
Repeat this step until he will immediately and without hesitation eat the treats in
the bowl.
B With the VOLUME set to OFF, hit DISPENSE on the remote control to dispense
treats. At rst, do this when the dog is still looking at the bowl or near the bowl. If he
doesn’t notice the treats, then show him by pointing. Repeat this a few times until
you’re sure he’s comfortable with the sound of the machine dispensing treats. Don’t
point the remote at your dog or at the machine. You want your pooch to associate
treats with you and not with the remote control.
Note: If you think your dog might be afraid of the movement of the Treat&Train™,
then modify Step B by starting with your dog over ve feet away from the unit. Hit
DISPENSE and point to the treat. If he is far enough away and the treats are tasty
enough, he will trot up to the unit to eat the treats in the bowl. Repeat until he’s
comfortable at that distance. Then move the machine closer until he can be right
next to the machine and looks relaxed while the treats are dispensing.
C Switch the VOLUME from OFF to LOW and repeat Step B. The goal is for your dog to
learn that the tone means a treat is coming. When he orients to the new sound and
sees the treats dropping into the bowl, he should run to get the food. Point to the
bowl a few more times, if needed. Repeat.
DOnce he gets the idea, start dispensing only when he’s looking at you so he learns
it’s still important to look to you for direction instead of becoming xated on the
Treat&Train™. Make sure you never dispense treats when he’s barking or pawing at the
machine. To prevent this, give a few treats by hand so he’s more likely to look at you
and then reward him for standing quietly.
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Get the Best Results
The Treat&Train™ comes with a laboratory– and clinically–tested program for training
dogs to be calm in high distraction situations such as when visitors come to the door.
Training is divided into ve games:
Included with the unit are an instruction manual and DVD with the step-by-step training
program as well as common mistakes to avoid. For best results watch the DVD one step
at a time and refer to the instruction manual to quickly review what was covered.
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Game 1: Tone means a treat is coming Game 2: Targeting with the nose
Game 3: Lie down and stay at a
specic spot
Game 4: Race to the rug or special
spot on cue
Game 5: Lie down and stay at a specic spot even
in high-distraction situations

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Control Panel
The control panel of the Treat&Train™ has basic controls and more advanced down-stay
settings you won’t need until Game 3 of training.
AOn-off switch: Turns the base unit on and off.
Down-stay controls and light:
BTreat settings:
Single treat setting: Dispenses one treat at a time when Down-stay mode is
activated (see below).
Multi-treat setting: Dispenses treats 5 times in succession.
Cue dispense setting: Alerts you when to press the DISPENSE button during
down-stay mode. In this setting the timer will beep, but food won’t dispense
until you press the DISPENSE button.
cFixed or variable switch: Determines whether treats are dispensed at the
xed time interval chosen on the TREAT RATE dial or on a more unpredictable
interval—one that averages the interval chosen. In most of the down-stay
exercises (Games 3 and 5) the switch is set to FIXED and each trial lasts one
minute. When set to VARIABLE, the down-stay repetition continues until the
machine is out of food.
DTreat rate dial: Determines how frequently treats are dispensed during a down-
stay session.
EDown-stay light: Indicates that the DOWN-STAY button on the remote control
has been pressed and the machine is in a down-stay session and is set to
dispense treats according to the timed TREAT RATE dial settings (e.g., for
Games 3 and 5).
FVolume control: The Treat&Train™ has 3 volumes; Low, Medium, High. Start with the
lowest volume until you’re sure your dog is comfortable with the sound.
GChannel selector: Needs to match the channel selected on the remote.
E
A B C D F G
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8
Warning Lights, Sounds,
and Troubleshooting
Green power light: Machine is on and batteries are good.
Slow blinking green power light: The machine is in sleep mode. After 30 minutes of
non-use, the Treat&Train™ goes into sleep mode. To wake it up, hit any button on the
remote control.
Red power light: Indicates batteries need to be replaced.
Down-stay light:
Solid: Button on the remote control has been pressed, putting the unit into a down-stay
session (see Section 7). To turn the light off press the remote control DOWN-STAY
button again.
Blinking and beeping: This occurs when the food delivery mechanism is jammed
or empty. If this happens, turn the machine off and rell the unit, or turn the disc
clockwise to reverse the jam. (See Section 4E for choosing the right food.)
Other Troubleshooting
What if the dog is afraid of the machine? Be careful to pair treats with the
Treat&Train™ before you activate the machine. Follow the steps in 4E in this Quick
Start Guide for instructions on how to test to see if food is the optimal size. For a list
of foods that work in the Treat&Train™ visit www.treatntrain.com.
What if the treat takes more than a second to dispense? Properly sized treats will
dispense within a fraction of a second after you press DISPENSE on the remote. If
they aren’t, see Section 4E.
What if the disc seems to spin slowly? Change the batteries. The batteries may be
old or they are rechargeable batteries with a low mAh rating.
I put the Treat&Train™in DOWN-STAY mode and it shuts off after one minute.
Why? You must set the xed-variable switch to VARIABLE if you want the machine to
dispense until it’s empty. When the FIXED-VARIABLE switch is set to FIXED, treats will
dispense at the rate determined by the treat rate dial, but only for one minute.
What do I do if my remote control isn’t working? Check that the remote control and
base unit are set to the same channel. Also check the batteries in the base unit and
remote control.
Warranty
One Year Non-Transferable Limited Warranty
This Product has the benet of a limited manufacturer’s warranty. Complete details of the
warranty applicable to this Product and its terms can be found at www.petsafe.net and/or
are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building Market Square,
Dundalk, Co. Louth, A91 YR9X Ireland
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Terms of Use and Limitation of Liability
1. Terms of Use
Use of this Product is subject to your acceptance without modication of the terms,
conditions and notices contained herein. Use of this Product implies acceptance
of all such terms, conditions and notices. If you do not wish to accept these terms,
conditions, and notices, please return the Product, unused, in its original packaging
and at your own cost and risk to the relevant Customer Care Centre together with
proof of purchase for a full refund.
2. Proper Use
This Product is designed for use with pets where training is desired. Radio Systems
Corporation recommends that this Product is not used if your pet is aggressive and
accepts no liability for determining suitability in individual cases. If you are unsure
whether this Product is appropriate for your pet, please consult your veterinarian or
certied trainer prior to use. Proper use includes, without limitation, reviewing the
entire Operating Guide and any specic safety information statement.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not
intended to harm, injure or provoke. Using this Product in a way that is not intended
could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be
liable for (i) any indirect, punitive, incidental, special or consequential damage and/
or (ii) any loss or damages whatsoever arising out of or connected with the misuse
of this Product. The Purchaser assumes all risks and liability from the use of this
Product to the fullest extent permissible by law.
5. Modication of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions
and notices governing this Product from time to time. If such changes have been
notied to you prior to your use of this Product, they shall be binding on you as if
incorporated herein.
Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932 USA
[phone]
Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square
Dundalk, Co. Louth, A91 YR9X Ireland
[phone]
www.petsafe.net
400-2115 • ©2014 Radio Systems® Corporation • Made in China.
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