RADVision Scopia TIP Gateway Quick reference guide

Deployment Guide
Version 8.0
For Solution 8.0
SCOPIA TIP Gateway

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Deployment Guide for SCOPIA TIP Gateway Version 8.0, November 18, 2012
http://www.radvision.com
RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0

1About SCOPIA TIP Gateway
Technical Specifications................................................................................ 2
2Planning your TIP Gateway Deployment
Planning your Topology for the TIP Gateway ........................................................4
Creating Dial Plans for Cisco Telepresence...........................................................5
Ports to Open on the SCOPIA TIP Gateway...........................................................6
3Preparing the SCOPIA TIP Gateway Setup
Checking Site Suitability................................................................................8
Unpacking the Device...................................................................................8
Inspecting for Damage.................................................................................. 9
Verifying Rack Suitability..............................................................................10
Choosing the Type of Rack...................................................................... 10
Making Space for the SCOPIA TIP Gateway....................................................10
4Setting up the SCOPIA TIP Gateway
Mounting the SCOPIA TIP Gateway onto the Rack Using a Shelf..................................13
Locating a Shelf in the Rack.....................................................................13
Checking the Accessories Required for Mounting.............................................14
TableofContents
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Attaching Brackets to the SCOPIA TIP Gateway.............................................. 15
Marking the Location of the Device-fixing Cage Nuts........................................ 16
Removing the Cage Nut Screws.................................................................17
Mounting the Device-fixing Cage Nuts......................................................... 17
Mounting the SCOPIA TIP Gateway onto the Shelf............................................18
Connecting Cables to the Device.....................................................................19
Setting the IP Address of the Device.................................................................20
Verifying the SCOPIA TIP Gateway Installation.....................................................22
5Configuring your SCOPIA Solution for Interoperability with Cisco
Telepresence
Verifying the CUCM Settings for SCOPIA Management.............................................23
Configuring Ports on the SCOPIA TIP Gateway......................................................25
Limiting TCP Port Range for H.245 on the SCOPIA TIP Gateway............................25
Configuring RTP/RTCP/SRTP Ports on the SCOPIA TIP Gateway............................26
Configuring UDP Port for RAS on the SCOPIA TIP Gateway..................................27
Configuring TCP Port for Q.931 on the SCOPIA TIP Gateway................................27
Configuring the SCOPIA TIP Gateway in SCOPIA Management....................................28
Adding a gateway in SCOPIA Management.....................................................28
Configuring the SCOPIA TIP Gateway in SCOPIA Management.............................. 30
Configuring Cisco Telepresence in SCOPIA Management..........................................33
Adding the CUCM to SCOPIA Management.....................................................33
Adding the CTMS to SCOPIA Management..................................................... 34
Retrieving the CTMS Prefix for SCOPIA Management...................................36
Retrieving CTMS Routing Information for SCOPIA Management.......................37
Adding Cisco Telepresence Systems (CTS) in SCOPIA Management.........................38
Configuring SCOPIA Elite MCU for Cisco Telepresence ............................................40
Enabling H.264 Presentation in SCOPIA Elite MCU............................................40
Defining Allowed Bandwidth in the MCU.......................................................41
Selecting the MCU Presentation Resolution................................................... 41
6Securing Your Video Network Using TLS
Planning the Required Certificates for TLS......................................................... 44
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Generating the Certificate Signing Request for SCOPIA Management...........................50
Uploading SCOPIA Management Certificates into SCOPIA Management......................... 53
Generating the Certificate Signing Request for the SCOPIA TIP Gateway...................... 56
Uploading Certificates for the TIP Gateway........................................................ 58
Uploading Certificates for Other Devices........................................................... 61
Enabling Encryption with SCOPIA TIP Gateway.....................................................63
Enabling the TLS Connection in SCOPIA Management............................................. 65
7Performing Maintenance Procedures
Upgrading the Software File of a Video Device.....................................................67
Restoring the Previous Software Version of a Network Device...................................69
Downgrading your SCOPIA TIP Gateway.............................................................71
Changing the IP Address of your Gateway...........................................................71
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The SCOPIA TIP Gateway allows organizations to connect Cisco telepresence rooms directly to
a SCOPIA Elite MCU conference and view all three screens of the Cisco telepresence system.
The TIP Gateway is used for making video calls from the SCOPIA Elite MCU to Cisco
Telepresence rooms and vice versa. Without the TIP Gateway you see only the active speaker
on the endpoint screen. With the TIP Gateway you see all the participants on the screens,
giving the full telepresence experience. With a SCOPIA TIP Gateway deployed into your
existing SCOPIA Solution, Cisco telepresence rooms become an integral part of your
deployment.
Figure 1-1 on page 1 illustrates this functionality, whether the TIP Gateway is located in an
enterprise or hosted in a service provider’s network.
Figure 1-1 TIP Gateway functionality
1AboutSCOPIATIPGateway
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The main features of the TIP Gateway include:
•TIP protocol support
Cisco telepresence rooms can connect to a SCOPIA Elite MCU conference and enjoy a
comprehensive experience including audio, video and content sharing.
SCOPIA Elite MCU provides video layouts that were designed specifically for telepresence
rooms to maintain the telepresence experience in the best possible way.
•Scheduling
Cisco Telepresence rooms can be included in a scheduled SCOPIA Management meeting
like any other endpoint.
•Scalability
The TIP Gateway is designed to grow with deployment requirements from a small
workgroup to an entire enterprise. Unlimited scalability is achieved by simply stacking
multiple gateways.
For more information on the TIP Gateway deployment, see “Planning your Topology for the
TIP Gateway ” on page 4.
TechnicalSpecifications
This section lists important information about the device you purchased. Refer to this
information when preparing system setup and afterwards to verify that the environment still
complies with these requirements.
•System power requirements:
–100-240V AC input, 50/60Hz auto-switched
•Power consumption:
–350W with 3A of standby current, which meets the SSI EPS 12V specification
•Environmental requirements:
–Operating temperature: 10°C to 30°C (50°F to 86°F)
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–Humidity: 90% non-condensing at 35°
–Storage and transit temperature: -40°C to 70°C (-40°F to 158°F), ambient
•Physical dimensions:
–Size: 430mm (16.9”) width x 43mm (1.7”) height x 508mm (20”) depth
–Weight: 15kg (33lbs) maximum
–19-inch rack-mountable with flanges
•Interfaces
–2 x RJ-45 gigabit Ethernet (rear)
–1x DB9 serial port (rear)
–4 x USB 2.0 ports (rear)
•Ethernet connection requirement:
–1Gbps
•Communications:
–H.323 and TIP
–IPv4
–Bit rate: up to 2.25Mbps per segment. See also "Call capacity" in this topic.
•Supported audio codecs:
–AAC-LD, G.722, G.722.1, G.711 A-Law/µ-Law
•DTMF Translation:
–In-band to out-of-band translation
•Video support:
–Video codec: H.264
–Video resolution: 720p at 30fps
•Content Sharing
–H.264, XGA at 5fps
•Call capacity:
The TIP Gateway supports up to 36 segments (or ports):
–Each CTS-500/CTS-1000 (Cisco Telepresence System) has one segment.
–Each CTS-3000 has three segments.
•Scalability
–Unlimited scalability with multiple TIP Gateways
•Security
–TLS support
–H.235 AES encryption
–No media encryption on the Cisco side of the call
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Perform the procedures in this section to prepare the site and device for installation.
•Planning your Topology for the TIP Gateway ............................................ page 4
•Creating Dial Plans for Cisco Telepresence............................................... page 5
•Ports to Open on the SCOPIA TIP Gateway............................................... page 6
PlanningyourTopologyforthe TIP Gateway
Deploying the SCOPIA TIP Gateway requires configuring the unit itself as well as several other
components.
Depending on the deployment, the setup is composed of these mandatory components:
•TIP Gateway
•SCOPIA Management
•SCOPIA Elite MCU for housing telepresence meetings with multiple endpoints, both H.323
and SIP.
•H.323/SIP endpoints
•CUCM (Cisco Unified Communications Manager). This is the central communication server
for all Cisco related products.
•Cisco Telepresence Systems. These include single-presence CTS-500/1000 Series and
triple-presence CTS-3000 Series.
Other optional components typically include:
•CTMS (Cisco Telepresence Multipoint Switch), which is the Cisco MCU
•CTS-Manager, Cisco's application for scheduling meetings.
Figure 2-1 on page 5 describes a typical deployment of the TIP Gateway.
2PlanningyourTIPGatewayDeployment
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Figure 2-1 Deploying the TIP Gateway in the enterprise
CreatingDialPlansforCisco Telepresence
All telepresence calls are made through the SCOPIA Elite MCU. Users of telepresence
deployments do not need to choose a specific MCU. The powerful functionality of virtual
rooms enables you to dial the same number anywhere in the world while the SCOPIA Solution
infrastructure transparently directs you to the correct telepresence conference.
For information on the devices that are part of the telepresence deployment, see “Planning
your Topology for the TIP Gateway ” on page 4.
Note Cisco routing patterns are configured only by the personnel that installed the Cisco services or
by the customer's network administrator.
Cisco Telepresence Systems can dial into a telepresence conference as follows:
•By dialing directly into to the SCOPIA Elite MCU via SCOPIA Management.
For example, a routing pattern might define the dial prefix ‘5’ to route the call to the
SCOPIA Management. Dialing the number 5-1234 would send the number 1234 to the
SCOPIA Management.
•By dialing through the CTMS in organizations that use this Cisco MCU in their deployment.
Standard endpoints can dial into a telepresence conference as follows:
•By dialing directly to the Cisco Telepresence Systems.
For example, to call the CTS, you would dial '3003' which is the phone number the Cisco
network administrator has allocated to the device.
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•By dialing through the CTMS.
For example, an endpoint would dial 227-5678, where the dial prefix '227' routes the call
to the Cisco telepresence and '5678' is the relevant service on the CTMS as allocated by
the Cisco network administrator.
PortstoOpenon theSCOPIATIPGateway
The SCOPIA TIP Gateway is typically deployed in the enterprise network. When opening ports
on the device, use the following as a reference:
•If you are opening ports that are both in and out of the gateway, see Table 2-1 on page
6.
•If you are opening ports inbound to the gateway, see Table 2-2 on page 7.
Note Choosing the specific firewalls where ports need to be opened depends on where your
gateway and your other SCOPIA Solution products are deployed.
Table 2-1 Bidirectional Ports to Open on the SCOPIA TIP Gateway
Port Range Protocol Destination Functionality Result of Blocking
Port Required
1024-1174 H.245 (TCP) Any H.323 device Enables H.245
signaling Cannot connect H.323 calls Mandatory
To limit range, see
“Limiting TCP Port
Range for H.245 on
the SCOPIA TIP
Gateway” on page
25
1719 RAS (UDP) H.323 gatekeeper Enables RAS
signaling Cannot communicate with
H.323 gatekeeper
Mandatory
To configure, see
“Configuring UDP Port
for RAS on the SCOPIA
TIP Gateway” on page
27
1720 Q.931 (TCP) Any H.323 device Enables Q.931
signaling Cannot connect H.323 calls Mandatory
To configure, see
“Configuring TCP Port
for Q.931 on the
SCOPIA TIP Gateway”
on page 27
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Port Range Protocol Destination Functionality Result of Blocking
Port Required
3336 XML (TCP) SCOPIA Management Enables you to
manage this gateway
via the XML API
Cannot use the XML
API to manage the
gateway
Mandatory
3338 XML (TCP) SCOPIA
Management, or any
third-party
configuration
applications
Enables you to
configure the
gateway via the XML
API
Cannot use the XML
API to configure
the gateway
Mandatory
5060 SIP (TCP/
UDP) Any SIP device Enables SIP signaling Cannot connect SIP calls Mandatory
5061 SIP (TLS) Any SIP device Enables secure SIP
signaling Cannot connect SIP calls via TLS Mandatory if using TLS
12000-12718 RTP/ RTCP /
SRTP(UDP) UDP for any H.323 or SIP media
connection
Video: Enables real-
time delivery of
video media
Cannot transmit/
receive video
media streams
Mandatory
To configure, see
“Configuring RTP/
RTCP/SRTP Ports on
the SCOPIA TIP
Gateway” on page
26
16384-17280 RTP/ RTCP /
SRTP (UDP) UDP for any H.323 or SIP media
connection
Audio: Enables real-
time delivery of
audio media
Cannot transmit/
receive audio
media streams
Mandatory
To configure, see
“Configuring RTP/
RTCP/SRTP Ports on
the SCOPIA TIP
Gateway” on page
26
Table 2-2 Inbound Ports to Open to the SCOPIA TIP Gateway
Port Range Protocol Destination Functionality Result of Blocking
Port Required
21 FTP (TCP) FTP Server Enables audio stream
recording Cannot record audio streams Optional
22 SSH (TCP) SSH Client Enables you to view logs
for the gateway in real-
time
Cannot view logs in
real- time (logs are
collected on local
storage device)
Optional
80 HTTP (TCP) Web client Enables you to upgrade
the gateway and download
customer support
information
Cannot upgrade the
gateway or download
customer support
information
Mandatory
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Perform the procedures in this section to prepare the site and device for installation.
•Checking Site Suitability.................................................................... page 8
•Unpacking the Device....................................................................... page 8
•Inspecting for Damage...................................................................... page 9
•Verifying Rack Suitability.................................................................. page 10
CheckingSiteSuitability
Prior to installing the you need to verify your site suitability for:
•System power requirements
•System environmental requirements
•The device physical dimensions
Read the to learn about these requirements. Ensure to make necessary changes in case you
find that the site does not meet any of the requirements described in that section.
UnpackingtheDevice
We strongly recommend that you follow safety guidelines described in this section during
unpacking.
Procedure
Step 1 Inspect the shipping box to verify that it is not seriously damaged during shipping.
Step 2 Place the shipping box on a horizontal surface paying attention to the This Side Up symbol on
the shipping box. See Figure 3-1 on page 9.
3PreparingtheSCOPIATIPGatewaySetup
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Figure 3-1 This Side Up symbol
Caution The accessories kit is situated on top of the device inside the shipping box and
can be damaged if the box is placed upside down. Pay attention to the This
Side Up symbol on the shipping box to handle the box correctly at all times.
Caution To prevent injury and equipment damage, follow lifting guidelines described in
the Safety Guide when lifting or moving the shipping box.
Step 3 Cut the plastic straps.
Caution The plastic straps are tightly stretched and can hit you when you cut them. To
avoid this, make sure you do not face the side of the box secured by the straps
before you cut the straps.
Step 4 Cut the strapping tape.
Step 5 Open the shipping box.
Step 6 Take the accessories kit out of the shipping box.
Step 7 Take the device out of the shipping box.
Step 8 Carefully open the additional boxes, remove the packing material, and remove the drives and
other contents.
Note We recommend that you keep the packaging materials in case you need to repack
the device.
Step 9 After opening the shipping box, check the shipment is complete. Compare the contents of the
shipment with your packing list.
Inspecting forDamage
After you verify that all of the equipment is included, carefully examine the power supplies
and cables for any damage resulting from shipping. If you suspect any damage from shipping,
contact your local freight carrier for procedures on damage claims. If you observe any physical
defects in the items you ordered, contact RADVISION Technical Support for Return Material
Authorization (RMA) form.
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Note Before proceeding with the installation, verify that all of the ordered parts are present and in
good condition. Keep a record of the parts and serial numbers. If any parts are missing or
damaged, contact your sales representative.
VerifyingRackSuitability
There are some critical requirements that you must meet when choosing a rack and before
mounting the device into it.
•Choosing the Type of Rack................................................................ page 10
•Making Space for the SCOPIA TIP Gateway.............................................. page 10
Choosing theTypeof Rack
There are many types of racks on the market. The installation instructions in this guide are
intended for a 19” rack.
•Verify that the 19” rack meets the EIA-310 standards. This standard includes precise
definitions of the shape of the holes, their size, the depth of the rack and other features.
For more information on the EIA-310 standard, see
http://electronics.ihs.com/collections/eia/index.htm
•Notice that the vertical square holes on the rack posts are not spaced equally. They form
a repeating pattern of two holes close together, then one hole separate, then two holes
close together and so on. See Figure 3-2 on page 10.
Figure 3-2 Hole distribution on 19” rack
Making Spaceforthe SCOPIATIPGateway
When checking for an empty space to setup the device, be aware of its physical dimensions.
•Install the device in an open rack whenever possible. If installation in an enclosed rack is
unavoidable, ensure that the rack has adequate ventilation.
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•Avoid placing the device in an overly congested rack or directly next to another
equipment rack. Otherwise, the heated exhaust air from other equipment can enter the
inlet air vents and cause the device to overheat.
•Maintain a minimum clearance of 3 inches (7.62 cm) on the left and right of the device for
the cooling air inlet and exhaust vents.
•Find a space on the rack which is at least 7 empty square holes in height on the rack
posts.
The SCOPIA TIP Gateway takes up 3 holes (1U) on the posts. You need at least 2 additional
holes to slide the device into the rack.
See Figure 3-3 on page 11.
Figure 3-3 Height of the SCOPIA TIP Gateway in the rack
•To mount the SCOPIA TIP Gateway between two posts, the width between the inner sides
of the two posts must be at least 17.7 inches (45 cm). See Figure 3-4 on page 12.
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Figure 3-4 Width between inner sides of posts
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Mount the device onto a 19” square-hole rack.
These sections describe how to set up the device:
•Mounting the SCOPIA TIP Gateway onto the Rack Using a Shelf...................... page 13
•Connecting Cables to the Device......................................................... page 19
•Setting the IP Address of the Device..................................................... page 20
•Verifying the SCOPIA TIP Gateway Installation......................................... page 22
Mountingthe SCOPIATIPGatewayontotheRackUsinga Shelf
This section describes how to mount the unit on to your rack:
•Locating a Shelf in the Rack............................................................... page 13
•Checking the Accessories Required for Mounting....................................... page 14
•Attaching Brackets to the SCOPIA TIP Gateway........................................ page 15
•Marking the Location of the Device-fixing Cage Nuts.................................. page 16
•Removing the Cage Nut Screws........................................................... page 17
•Mounting the Device-fixing Cage Nuts................................................... page 17
•Mounting the SCOPIA TIP Gateway onto the Shelf..................................... page 18
Locating a Shelfinthe Rack
Before choosing a shelf that will support the device, follow this procedure.
Procedure
Step 1 Read “Verifying Rack Suitability” on page 10, which contains important positioning and
spacing information.
4SettinguptheSCOPIATIPGateway
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Step 2 Prepare masking tape or a felt-tip pen to mark the location of the device-fixing cage nuts. If
the holes on the rack are marked with numbers, write down the numbers on a piece of paper.
Step 3 If you choose to mount the shelf, see the manufacturer’s guidelines for mounting a shelf.
When looking for a location on the rack (see “Locating a Shelf in the Rack” on page 13):
•Choose a shelf on a rack with at least 1.73 inches (4.4 cm) of empty space above.
•Verify that the shelf you want to use is properly mounted and secured.
•Verify that the shelf can support the device weight. See Technical Specifications.
•Verify a hole is present 0.75 inches (2 cm) above the shelf (measured from the center of
the hole).
Figure 4-1 Checking the location of the shelf in the rack
Step 4 Ensure the shelf is positioned horizontally in the rack.
Step 5 Ensure the rack breaks are locked or the rack is stabilized.
Checking theAccessories Requiredfor Mounting
Check you have the accessories necessary for mounting the device (see Figure 4-2 on page
15):
•2 mounting brackets (left and right)
•2 cage nuts (M6) each with its hexagon socket cap screw (M6x10, DIN 7984)
•4 Phillips screws already mounted on the device.
Note Make sure you have a ruler, an Allen wrench (4 mm diameter), and a screwdriver (Nr. 1 tip)
ready to hand before you start the setup.
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Figure 4-2 Accessories required for mounting
Attaching Bracketsto the SCOPIATIP Gateway
The brackets serve to secure the device to the rack’s front posts.
Procedure
Step 1 Position the device on a flat, horizontal surface. Make sure the device front panel faces
toward you.
Step 2 Unscrew the two Phillips screws on either side of the device. See Figure 4-3 on page 16.
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