rangeiot OrangeIOT RZ-A Operating instructions

OrangeIOT RZ-A
Installation & Programming Guide
Installation Overview
Install the physical lock
(Step 1-4)
Detect door orientation
(Step 5)
**Your lock won't operate if you miss this step.
Customize setting
(See Quick Set Up)
Change the default master code
(See Quick Set Up)
**Default master code can't be used to program the lock.
1
Please read this user manual before fitting and using your keypad lock!
If you need help, please let us know.
2
3
4

backset
(60 or 70 mm)
(35 mm to 50 mm)
A
A B
B C D
1"
(25 mm)
1Prepare the door and check dimensions
Measure to confirm that the hole in the
door is 2-1/8" (54 mm)
Measure to confirm that the backset is
either 2-3/8" or 2-3/4" (60 or 70 mm)
Measure to confirm that the the hole in
the door edge is 1" (25 mm)
Measure to confirm that the door is
1-3/8" to 2" (35 mm or 50 mm)thick
2Install the latch and strike
B
A
Is the door edge chiseled?
Is the slotted hole centered in the door hole?
Hold the latch in front of the door hole, with the
latch face flush against the door edge
YES
YES
NO
NO
Make sure
the UP icon
goes up.
Install latch in door with
screws I.
Do not overtighten screws.
No adjustment is
required. Proceed
to next step.
Slotted hole is
centered.
Slotted hole is
NOT centered.
Rotate and pull the
latch as shown to
extend latch.
chiseled not
chiseled
I
or
or
1 / 6
Use a flathead screwdriver to
remove Rectangular face
from latch and install drive-in
collar.
2-3/8" or 2-3/4"
1-3/8" to 2"
(54 mm)
2-1/8"
1
φ2-3/4”
(70mm)
2
1
2
3
4
C
IMPORTANT:
Make sure hole in door frame is drilled a
minimum of 1" (25 mm) deep.
HC
Install strike with screws H on the door frame
Install latch in door with
wood block and hammer.
Latch Exterior Assembly
Battery Cover
Strike
A
E
K ×3
FG
BCD
Parts List
If any parts are missing or damaged, please reach out to us.
Drive-In Collar
(Optional)
Strike Screws
Latch Screws
Mounting Plate
Interior Assembly
Screws
Interior
Assembly
Mounting Plate
Screws
L ×1
Backup Key
H ×2
I ×2 J ×2
I
H
J
C
K
E
G
F
D
L
A
TOOL REQUIRED: USE OF A POWERED SECREWDRIVER IS
NOT RECOMMENDED
With the door closed, use a flat-head
screwdriver to test if deadbolt works
smoothly.
Check alignment between the latch and the
strike, making sure when the deadbolt is
extended, it is going into the bolt hole and not
hitting the deadbolt strike or door frame.
D
(Optional)

3Install exterior assembly
ABefore installation, make sure the latch is fully retracted (in the unlocked position) . Route the cable below the latch and insert the cylinder tailpiece
through the horizontal slot in the latch.
B
2 / 6
4Install interior assembly
Insert the cable connector to the socket.
Push the connector in firmly until it is
completed seated.
BRotate the thumbturn and keep it facing upwards.
Make sure the latch is still fully retracted (unlocked).
C
5
While the door is OPENED and UNLOCKED (latch
retracted and thumbturn facing upwards ), load 3 AA
batteries into the battery compartment.
NOTE:
For best results, use new, non-rechargeable Alkaline
batteries only. Do not mix old and new batteries.
Reset the lock to teach the lock the orientation of the door.
APress and hold the Reset button.
Do not release the reset button until you
completed the next step.
B C
Test operation using backup key and thumbturn for smooth rotation.
If thumbturn doesn’t rotate, repeat step 4C, making sure the thumbturn in
facing upwards, and tailpiece in horizontal position.
Do not put the physical key in the lock before the lock is completely installed.
D
IMPORTANT: Always run this step after installation. The motor will not operate before completing the step.
Place the 4th battery and keep holding the
reset button, until the latch bolt extend.
NOTE:
If the latch doesn’t extend within 10 seconds,
repeat step 4C and 5A, making sure the
thumbturn is always vertical and latch always
retracted.
IMPORTANT: Do not load batteries until lock is completely installed.
IMPORTANT: Do not insert the physical key before and during installation.
Remove the battery cover.
Locate the slot at the bottom and use your
fingernail or a flat head screwdriver to pry the
cover up and pull it off.
A
Secure the interior assembly with screws K.
E
K
D Secure the mounting plate with the screws J.
Do not overtighten screws.
J
keep parallel to door edge
Horizontal
unlocked
Send the cable through the bottom horizontal slot in the
mounting plate.
C
Eunlocked
G
F
tailpiece horizontal
Facing
Upwards
Facing
Upwards
Unlocked

3 / 6
Programming Instructions
How To Use
UNLOCK the door from inside
UNLOCK the door from outside LOCK the door from outside
LOCK the door from inside
Master/ User
code
Rotate the thumb turn to
Unlock position.
Enable Auto Lock
After Auto Lock is enabled, the bolt
will automatically extend in 30 seconds
after unlocking to lock the door.
(see Quick Set Up for how to enable this function)
One-touch Locking
Press any key on
keypad for 2 seconds.
Rotate the thumb turn to
Lock position.
Definitions
A. Master Code
The master code is the administrative code for
program lock functions. It will also unlock the door.
The default master code is 12345678.
For security reason, the default master code dose not
program the lock. You must change it to a code of
your own prior to programming.
83618 137192 14710
password
Random digits
C. Wrong Entry Limit
After 10 unsuccessful attempts at entering a
valid PIN code, the unit will shut down for 3 minuets.
123456789
12345
6789
222222
2
3865
If
Then
and
38 19 65
19 3865
a. Forward number sequence
b. Backward number sequence
c. Repeat number sequence
d. Contain existing code sequence
Code is 4-10 digits.
Both master code and user code do not support the
following sequence.
B. Code Format
IMPORTANT: READ this before proceeding to programming.
E. Battery Indicator
If you hear 10 beeps corresponding with 10 red flashes after
pressing any key or lock and unlock the door, that's an
indication that the batteries need to be replaced soon. Please
replace with 4 new AA alkaline batteries and
do not mix old and new batteries. All settings are r etained
in the memory when the batteries are removed and replaced.
F. Key Override
Key Override can be used to gain access when the batteries
are completely dead or when no valid User Code is known.
Please keep at least one copy of the backup key in secure
location outside of your place.
D. Unlock with Fake code
User can prevent pin code exposure from strangers by
entering random digits before or after pin code.
2 2
B.User Code
The Master Code is used for programming and for
feature settings. It will also unlock the lock.
The default master code is 12345678.
This code must be changed prior to programming the
lock.

4 / 6
Settings
Master Code
Auto Lock
Silent Mode
Wrong Code Entry Limit
Vacation Mode
Factory Defaut
12345678
Disabled
Disabled
10 times
Disabled
Factory Default Settings
Safety Warnings
Protect your User Codes and Master Code.
Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered
without your knowledge.
Proper cleaning and maintenance of your lock ensures it will continue to work as it should.
Do not apply cleaner or detergent directly to any part of the lock.
The RZ-A meets IP54 water-resistance. It can withstand water splashes ; however, it is not waterproof.
Do not let water and liquids get into the lock.
Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
The temperature range of the RZ-A is between -4°F to 131 F.
Quick Set Up
IMPORTANT:
Each programming steps needs to be completed within 5 seconds.
If you hear 5 rapid beeps with flashing red lights, it indicates entry error or time-out. Please start over.
B. Add User Code
Up to 20 User Codes can be stored.
The default Master Code is 12345678. Please change it to a code of your own before programming.
C. Delete User Code
D. Enable Silent Mode
The beep sounds when pressing keypad can be muted. But you will still hear low battery and system alerts.
E. Disable Silent Mode
Automatically locks the deadbolt 30 seconds after unlocking. This feature is off by default.
G. Disable Auto Lock
J. Vacation Mode
This is a security feature for you when you are leaving your home for vacation or long trip. Enabling vacation mode will restrict
all user codes until master code is entered on keypad. If the lock is unlocked by thumb turn, the lock will sound an alarm.
H. Set Auto Lock Time Delay
You can set the Auto Lock time delay between 10 and 99 seconds.
I. Add One-Time Code
This code can only be used once and is automatically deleted when used.
A. Change Master Code
Master Code New Master Code Enter the New Code Again
1
Master Code New User Code Enter the New User Code Again
2
3
Master Code Unwanted User Code
4 2
Master Code
4 1
Master Code
F. Enable Auto Lock
5 1
Master Code
5 2
Master Code
8
Master Code Enter Duration Time (10 - 99)
7
Master Code Enter the New User Code Again
6
Master Code
How To Reset
Step1
Step2
IMPORTANT:
Factory reset process is the same as door handing.
By performing the steps below, you will teach the lock the orientation of your door and delete all User Codes and
custom settings associated with the lock.
Keep the door opened and make sure the latch is retracted and thumbturn vertical.
Press and hold the reset button with one hand and the other hand take out one battery and place it back.
Step3 Do not release the reset button after battery is connected, instead, keep holding it until the latch automatically extend.
Enter the New User Code

5 / 6
Problem: I received 5 rapid beeps when programming.
Solution: a. Complete each step within 5 seconds.
b. Change the default master code before programming.
c. Enter a new code in correct format and within 4 to 10 digits.
Cause: a. Tme-out
b. Wrong entry
Problem: When attempting to lock the deadbolt electronically, the latch goes in and out for a few times.
Solution: a. Make sure the bolt hole on the door frame is at least 1 inch deep so the bolt fully extends.
b. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole
and not hitting the deadbolt strike or door frame.
c. Check for loose door hinges.
Cause: The latch and strike are misaligned.
Problem: The batteries run low quickly.
Solution: Make sure your door locks and unlocks smoothly. Re-install your lock and make sure the latch and strike are
properly aligned.
Cause: The deadbolt and the strike plate could be misaligned, especially when there’s change in temperature and
humidity, doors can become ‘warped’. As a result, there could be strong ‘friction’ as the deadbolt tries to extend.
More friction means that the motor needs to work harder to lock your door, so your batteries life may be
impacted.
7
8
Problem: When attempting to unlock the deadbolt electronically, the latch goes in and out for a few times.
Solution: a. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not
hitting the deadbolt strike or door frame.
b. Check for loose door hinges
Cause: As in the problem with locking the bolt, the bolt may be binding against the strike plate. There may be interference,
especially if the door has warped due to a change in the weather.
9
10
Problem: I lost all the preset codes after door handing.
Solution: Re-program your codes.
Cause: Door handing is the same as factory reset. You lock has restored to factory default.
12
Problem: I forgot my Master Codes.
Solution: Perform a factory reset. Once the reset is completed, all codes and settings will be erased and the Master code will
return to the default value ( 12345678) .
11
Problem: After installation, the thumbturn cannot rotate.
Solution(A): Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlock position
when installing. Do not insert the backup key when installing.
Cause(A): The lock is not installed properly.
Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least
5 minutes. If there is residual charge within the lock, this will consume the charge.
Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow
the lock to function when battery connected.
Problem: The keypad doesn’t respond when touched (no lights are visible and no beeping is heard) .
Solution: a. Make sure the cable is properly connected.
b. Change the batteries with 4 fresh AA standard alkaline batteries. Do not mix old and new batteries.
Cause: The lock has no power.
4
6
Problem: The lock only functions electronically when the backup key is in; I cannot pull the key out in the unlocked position.
Solution: a. Remove and re-install the whole lock, making sure that the thumbturn is vertical and the lock is in unlocked
position when installing.
b. Do not insert the physical key before lock is completely install.
Cause: The lock is not installed properly.
5
Troubleshooting
Problem: When resetting the lock, the latch does not extend but I can hear the motor is turning.
Solution(A): a. Adjust the position of the strike plate.
b. Make sure you reset the lock with the door opened.
Cause(A): The latch and strike are misaligned, causing the latch to bind.
Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5
minutes. If there is residual charge within the lock, this will consume the charge.
Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow
the lock to function when connecting the batteries.
Solution(C): Slightly loosen the screws.
Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened.
Problem: The lock does not lock and unlock electronically.
Solutions: Perform a factory reset to teach the lock the orientation of your door (Step 5).
Cause: The door handing process was not executed.
3
1
Problem: When resetting the lock, the latch does not extend and I can’t hear the motor turning.
Solution: Repeat step 4C and 5A, make sure that the thumbturn is vertical
and the deadbolt latch is retracted (unlocked) when installing and resetting.
Cause: The lock is not reset properly.
2
* If none of the above resolves your issue, please let s know.