Rath 2100-986CDMA Series User manual

Emergency
Call Box
Installation
& Operations
Manual
Made in the USA
2 Year Warranty
2100-986CDMA Series
N56 W24720 N. Corporate Circle Sussex, WI 53089
866-850-8854 262-246-4828 (fax)
www.rathsecurity.com 05/14
Ver. 1
RP8500986CDMA

Item Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Programming . . . . . . . . . . . . . . . . . . . . . . . . .
Phone Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
Page 2
Page 2
Page 3-4
Page 5
Page 6
Page 7
Page 7
N56 W24720 N. Corporate Circle Sussex, WI 53089
866-850-8854 262-246-4828 (fax)
www.rathsecurity.com
Thank you for purchasing Rath’s Emergency Call Box. We have been manufacturing
phones for over 35 years and are the largest Emergency Phone manufacturer in North
America.
We take great pride in our products, service, and support. Our Emergency Phones and
Towers are of the highest quality. Our experienced customer support teams are available
to assist with site preparation, installation, and maintenance. It is our sincere hope that
your experience with us has, and will continue to, surpass your expectations.
Thank you for your business,
Tom Touchett
President
Phone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Page 6
Welcome to Rath Security

pg. 2
Call Box Installation – Without Optional Strobe
1. Attach mounting feet to the Call Box using supplied hardware.
2. Mount Call Box to the wall or pole using anchor screws.
3. Drill holes in appropriate locations in the Call Box for the electrical power and phone cable.
4. Attach conduit to the Call Box if appropriate for the install.
5. Run the 110/120 VAC electrical wires to the Call Box and attach to the power supply wiring using
appropriate wire nuts. See Drawing on Page 3.
6. Run the phone line to the Call Box. Connect a modular jack to phone cable and plug the Rath
supplied modular cable into the jack. Or, connect a modular RJ11 plug onto the phone cable
and attach directly to the RJ11 jack on the SmartPhone.
7. Turn on the electrical power.
8. Phone will now need to be programmed. If programming on-site, do not attach call box lid and
and proceed to “On-Site Programming”. See Page 5.
9. If programming remotely, attach the box lid and proceed to “Remote Programming”. See Page 5.
Call Box Installation – With Optional Strobe
1. Attach mounting feet to the Call Box using supplied hardware.
2. Mount Call Box to the wall or pole using anchor screws.
3. Mount strobe to the wall or pole using anchor screws.
4. Drill holes in appropriate locations in the Call Box for the electrical power and phone cable.
5. Attach conduit to the Call Box if appropriate for the install.
6. Run the 110/120 VAC electrical wires to the Call Box.
7. Run two wires from the Call Box to the strobe.
8. Attach the wires to the strobe using two wire nuts.
9. Connect the neutral of the incoming power to the white wire of the strobe and the transformer.
10. Connect the hot incoming wire to the transformer and the NO terminal on the Relay Board.
See Drawing on Page 4.
11. Connect the black wire of the strobe to the COM terminal on the Relay Board.
12. Run the phone line to the Call Box. Connect a modular jack to phone cable and plug the Rath
supplied modular cable into the jack. Or, connect a modular RJ11 plug onto the phone cable
and attach directly to the RJ11 jack on the SmartPhone.
13. Turn on the electrical power.
14. Phone will now need to be programmed. If programming on-site, do not attach call box lid and
proceed to the “On-Site Programming” section. See Page 5.
15. If programming remotely, attach the box lid and proceed to “Remote Programming”. See Page 5.
Items Needed (Provided by Rath):
• Anchor screws for mounting Call Box
•
Electrical conduit – For 110/120 VAC power
and strobe light
•
¼” driver – For snake eye security screw bit
• Wire nuts for connecting AC
Items Needed (Not Provided):
• Yellow Fiberglass Call Box
• Rath SmartPhone
• Back-up battery
• Power supply
• Blue strobe (optional)
• Snake eye security screw bit
www.rathsecurity.com
2100-986 Emergency Call Box

pg. 3
Call Box Installation – Without Optional Strobe
Black Wire, Hot
White Wire, Neutral
www.rathsecurity.com
remrofsnarT
L N G +
-
Line
Cord to
CDMA
110V
Connection
12V to
CDMA

pg. 4
Call Box Installation – With Optional Strobe
Strobe
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Black Wire, Hot
White Wire, Neutral
remrofsnarT
L N G +
-
Line
Cord to
CDMA
110V
Connection
12V to
CDMA
STROBE
CONSTANT

pg. 5
Key Pad
Programming the Phone:
1. You can program the phone on-site or remotely.
2. If programming on-site, open back access panel located directly behind front stainless steel face
plate. Use the #10 spanner bit provided to remove the 6 security screws.
3. Remove the cover of the NEMA 4 enclosure by loosening the 4 corner screws.
ONSITE PROGRAMMING:
Step 1. To Begin Program mode
A. Press Enter
Step 2. To Program Emergency Numbers
A. Press 1,Enter, (phone number), Stop
Note: Press 2-5 in step 2A for Emergency numbers
2-5 as needed
Step 3. To Program Location message
A. To turn on message Press 1,3,Enter,2
B. Press 6,Record (speak message) Stop (to replay message Press 6,Play)
C. For no message Press 1,3,Enter,0
Step 4. To exit program mode
A. Press Stop for 3 seconds
REMOTE PROGRAMMING:
Step 1. To Begin Program mode
A. Call into phone by dialing the cellular number of the tower
B. After 1st simulated ring Press #, # (Wait for 4 tones)
C. Key in security code (default is 1111) (Wait for confirmation tones)
Step 2. To Program Emergency Numbers
A. Press 1, *, (Phone number), *, # (Wait for confirmation tones)
Note: Emergency numbers (2-5) Repeat Step 2A; pressing (2-5) as needed.
Step 3. To Program Location Message
A. To turn on message Press 1, 3, *, 2 (Wait for confirmation tones)
B. Press 6, *, (speak message) #, *, # (Wait for confirmation tones)
a. (to replay message press 6, #) (Wait for confirmation tones)
C. For NO message Press 1, 3, *, 0 (Wait for confirmation tones)
Step 4. To Exit Program Mode
A. Press *, #, 0 (you will hear beep, beep) *, # (You will hear a buzz)
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pg. 6
Testing of the Phone:
Push the silver emergency button on front of the Call Station:
Adjusting the Volume:
If the volume is too low or high, adjust it by referring to the diagram and instructions below.
*Note - Refer to the instructions under “Programming the Phone” to access the circuit board.
Adjusting the Microphone:
If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by
adjusting VR2 ¼ turn clockwise (requires a small Phillips screwdriver).
Adjusting the Speaker:
If the voice of the person you call is not loud enough in the emergency phone speaker, increase the
volume, by adjusting VR1 ¼ turn clockwise.
Reinstall the cover on the NEMA enclosure and secure the rear access panel.
Suggested Ongoing Testing of the Phone:
Rath recommends that the Emergency Call Station be tested and maintained on a monthly basis to ensure
proper operation. For testing, follow the procedure outlined in “Testing of the Phone”.
Do you hear a dial tone?
Does the Strobe start flashing immediately when button was pushed?
Does red LED become a solid light when you pushed the button?
Does the red LED flash and a short time after (15-20 seconds) the called party started talking
to you? (Delay is due to phone telling other party your location via the “Location Message”)
Can you hear the other party clearly? (if no, see “Adjust Speaker” on the next page)
Can the other party hear you clearly? (If no, see “Adjust Microphone” on the next page)
When the party you called hangs up, does the strobe stop?
Yes No
If you have answered YES to all questions, you have successfully installed and tested your new
emergency phone. If you answer no to any question, proceed to the Troubleshooting section.
www.rathsecurity.com
Volume
Adjust
VR1
Mic
Sensitivity
VR2
Rath SmartPhone

pg. 7
Troubleshooting:
Problem Possible Cause & Fixes
No dial tone when the
button is pushed: • Check to make sure the phone line is connected.
Audio is low from the
speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 5.
Called Party says audio
is low: • Microphone control needs to be adjusted. Go to Microphone Adjustment
section on page 5.
Audio is distorted from
the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 5.
• Make sure there are no items touching the speaker inside the tower.
When called party
hangs up, strobe
continues to flash for 1
minute:
• Slow disconnecting signal from the phone company. This is considered normal
operation.
When called party
hangs up, strobe
continues to flash:
• Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
Tower appears non-
functional. Strobe does
not flash and no audio is
heard from speaker
when button is pushed:
• Check to make sure phone line is connected.
• Make sure the speaker holes are not blocked.
• Make sure the microphone hole is not blocked.
• Double check electrical connections.
• Push button may be nonfunctional.
2100-986
Emergency Call Box Dimensional Specifications:
Height
Width
Depth
Weight
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• Verify dial-tone and voltage on phone line going into unit.
Call Box
Body of Call Box:
11 5/8 in.
9 3/8” in.
6 1/4” in.
NEMA 4 rated fiberglass
8 lbs.
Enclosure