RATTAN LM-500 User manual
CONTENTS
Part 1 Assembly Instructions (page1-3)
Part 2 Display Instruction (page4-9)
Part 3 Use and Maintenance (page10-13)
Part 4 After sales and Warranty (page14-17)
1
Part 1 Assembly Instructions
1.
Unboxing
2.
Unfold the bike and lock
2
3.
Install the peddles and rear peddles
4.
Power on the battery before turning on the display
4
Part 2 Display Instruction
MODEL: LCD-M5
1.
LCD Display Size and Material
Display Frontal View Display Lateral View
Control Button Frontal View Control Button Lateral View
5
2.
Introduction of Display
⚫
Speed display ⚫Power leveldisplay
⚫
Power indicator ⚫Failure warning
⚫
Total mileage ⚫Individualmileage
⚫
Headlight display ⚫Singledrivingtimedisplay
3.
Introduction of Control & Setting
⚫
Power switch control
⚫
Maximum speedsetting
⚫
Headlight switchcontrol
⚫
Auto idle time setting
⚫
6Km/h point control
⚫
Backlight brightness setting
⚫
Wheel diametersetting
⚫
Voltage level setting
4.
Introduction of Display Screen and Operation
Display Screen
6
⚫
Headlight
Please press the button for few seconds to open.
⚫
Battery power display
⚫
Multi-functional display area
ODO—Total mileage.
TRIP A—Singlemileage.
TRIP B—Single mileage.
VOL—Battery current voltage.
CUR—Current operating current.
RM—Remaining mileage.
TM—Instrument boot time.
⚫
Vehicle mode
Walk—Walk boost mode. PAS—
PAS Level 1~ 3 adjustable.
⚫
Speed display area
MAX—Maximum speed.
AVG—Average speed
MPH—Unit of speed
KM/H.
[The display will calculate the true speed based on the wheel diameter and
signal data]
⚫
Vehicle Status Display Area
Detail attached on PART -3 EBIKE STATS CODE
7
⚫
Switch into setting menu
Long press + & short press switch to next parameter；
Exit settings and save parameters.
(If not been operated, the modified parameters will automatically save and exit
after 8 seconds.)
⚫
Setting Parameter Interpretation
P01: Backlight brightness. The darkest is level 1 & the brightest is level 3.
P02: Mileage unit, 0:KM; 1:MILE.
P03: Voltage level:24V, 36V, 48V.
P04: Turn off time. 0 means the display will not turn off automatically; Other
numbers are the time turn off automatically. Range:1-60; unit: minute.
P05: Switch PAS level: 0/1. 0: level 0-3; 1: level 0-5.
P06: Wheel diameter:16-28. Unit: inch. 20 for 500W; 24 for 750W.
P07: Speed gauge magnetic steel. Range 1-100.
P08: Speed limit. Range 0-51km / h.
P09: Zero start setting, 0:zero start; 1:Non-zero start.
P10: Drive mode: 0/1/2.
0: Power Drive : Power output is determined by the power file bit. (It is
invalid to change the data)
8
1: Electric drive: Using by turning the handle drive. (It is invalid to
change the data)
2: Power Driven and Electric Driven Coexistence. (Valid parameter)
P11: Assistance sensitivity setting. Range:1-24.
P12: Assistance intensity setting. Range:1-5.
P13: Boost magnetic steel. Setting 5/8/12.
P14: Controller limit value setting. Range:1-20A.
P15: Controller under voltage.
P16: Reset ODO.
P17: The display does not support cruise. Default: 0.
P18: Display speed ratio. Adjustment range:50% ~ 150%,
P19: The switch of PAS level 0. 0：PAS level 0-3; 1: PAS level 1-3. (When P05
set “0”)
P20: System communication protocol. Default: 2.
Note: Due to product upgrade, some product content will differ from
specifications, but will not affect your normal use.
If you have any questions, please contact us.
10
⚫
Default setting:
Function
Parameter
Default
P01
Brightness
1.Darkest; 2.Normal; 3.Brightest
1
P02
KM/MILE
0-MILE; 1-KM
1
P03
Voltage
24V; 36V; 48V
48
P04
Turn off time
0-off；1-60 min
5
P05
Level setting
0: 0-3level; 1:0-5 level
0
P06
Wheel diameter
16-28inch
20/24
P07
Useless setting. Whatever you set will not affect your display
1
P08
Speed limit
0-51km/h
40
P09
Useless setting. Whatever you set will not affect your display
0
P10
Drive mode
0: PAS ONLY; 1: THROTTLE
ONLY;
2: BOTH PAS&THROTTLE
2
P11
Useless setting. Whatever you set will not affect your display
P12
Useless setting. Whatever you set will not affect your display
P13
Useless setting. Whatever you set will not affect your display
12
P14
Current limit
1-20A
18
P15
Useless setting. Whatever you set will not affect your display
P16
Reset ODO
Long press up bottom 5S to clear ODO
P17
Please do not change the default setting.
0
P18
Please do not change the default setting.
100
P19
Please do not change the default setting.
0
P20
Please do not change the default setting.
1
P21
level 1 speed
159/255（64%speed）
159
P22
level 2 speed
214/255（80%speed)
214
P23
level 3 speed
255/255(100% speed)
255
P24
level 4 speed
255/255
255
P25
level 5 speed
255/255
255
P26
Walking mode speed
40
40
11
Part 3 Use and Maintenance
1.
Precautions for First Using
⚫
Please adjust the optimal height of the seat according to the height of the user.
⚫
Please ensure the brake work properly.
⚫
It is not recommended to use the bike under the bad weather, such as rain storm.
⚫
Please check whether exist scratches.
⚫
Please check whether exist loose screws.
⚫
Please check whether the attachment is complete.
2.
Battery Maintenance
⚫
When using for the first time, the user must fully charge the battery to activate the
battery groups.
⚫
Do not use the battery in low energy, it will reduce the life of the battery.
⚫
Must use the specified charger for charging.
⚫
Do not charge the battery at high temperature(over 212 Fahrenheit/100°C ),
charge in a cool place.
⚫
If you will not use it for a long time, charge the battery at least once a month to
keep the battery active.
⚫
Do not submerge the battery in liquid or anything may damage the battery.
⚫
Turn off the battery when you are not using it.
⚫
Better fully charge the battery before use each time, it will extend the life of the
battery.
⚫
If the battery has any problems, do not charge it anymore and contact us.
3.
Frame Maintenance
Don't let the frame rust, when the frame is exposed to rain, wipe dry after use.
Note: only the frame is made by Aluminum, other parties are very easy to rust.
12
4.
Brake Maintenance
⚫
Check brake pads regularly.
⚫
Check whether the brake disc is deformed.
⚫
If it is a hydraulic brake, check for oil leakage.
⚫
Clean brake regularly.
5.
Motor Maintenance
⚫
Do not try to disassemble the motor.
⚫
If the motor has any problem please feel free to contact us.
6.
Tire Maintenance
⚫
Check regularly for leaks.
⚫
Check spokes regularly.
7.
Derailleur Maintenance
⚫
Check the rear derailleur can be change to every gear (contact us for the video
about how to adjust the shifter).
⚫
Check the rear derailleur guard whether bent to affect the derailleur or not.
8.
Riding in Raining Day
The bike can be use when is raining. The motor is IP67 waterproof, and the display is
IP64 waterproof. You can use the bike when it is not very heavy rain. NOTE, after
you using the bike in a raining day, please wipe dry it, or it will be very easy to rust.
13
Common failures and check
NO.
Problem
Possible cause
Remedy
1
The speed
adjuster not
works or the
maximum speed
is too low
1.
Battery voltage is too low.
2.
Speed adjusting handle connection
becomes loosened.
3.
The spring is stuck or failure inside
the speed adjusting handle.
1.
Make sure the battery
fully charges
2.
Hold faster after
recheck
3.
Change the spring
2
The motor not
works
1.
The connection of the battery wires
becomes loosened.
2.
The left the right brakes didn’t return
back after the cutting off of the
electricity.
3.
Connecting wire of the motor wheel
become loosened or damaged.
1.
Repair and reconnect.
2.
Contact our after-sale
team.
3
Lack of mileage
1.
Lack of charging
2.
Battery aging or damaged
3.
Go uphill, larger upwind, more
frequent braking, starting with too
heavy load.
4.
The tire is lack of pressure.
1.
Full charged.
2.
Replace battery.
3.
Suggest pedal.
4.
Pump up the tires.
4
Charger not work
1.
The charger socket doesn’t work or
the connection between the plug and
the socket become loosened.
2.
The fuse inside the charger is burn
out.
3.
The connecting wire of the battery
goes off or the fuse blown.
1.
Fasten the socket and
the connectors.
2.
Replace the fuse.
3.
Weld the connecting
wire and exchange the
fuse.
5
The indicating
light doesn’t turn
green, the battery
becomes
seriously hot
The charger and the battery parameters
don't match.
Turn to the supplier for
adjustment or replace the
charger.
6
Others
1.
When you cannot eliminate the
failures according to the above
instructions or cannot distinguish the
failures.
2.
When the motor wheel, controller,
charger and the battery groups exist
inside damages.
In case of the above
conditions, please turn to
the designated store or
sales dealer for help, and
remember not to open the
above components by
yourself, or it will lose our
warranty.
14
9.
Ebike Status Code Meaning
Status
Code (Decimal)
State Meaning
Remarks
0
Normal
1
Reservation
2
Brakes
3
Power Sensor Fault (Riding Mark)
Not Realized Here
4
6 KM/H cruise
5
Real-time cruising
6
Battery under voltage
7
Motor Failure
8
turn malfunctioning
9
Controller failure
1
Communication reception failure
11
Communication dispatch failure
12
BMS communication failure
13
Headlight failure
10.
Protocol Ebike Status Code Meaning
Status
Code (Decimal)
State Meaning
Remarks
33
Current anomaly
34
Turn the anomaly
35
Motor phase deficiency
36
Motor Hall anomaly
37
Brake anomaly
30
Communication anomaly
15
Part 4 After sales and Warranty
1.
After sales
Dear customer, thank you for choosing Rattan Ebike for your green travel solution,
let’s ride together to keep our earth and home green.
If you have any question about our product and want newest information’s, please
contact us or follow us:
Website: www.rattanebike.com
Facebook: Rattan ebike owners
Instagram: Rattan ebike
Service email info@rattanebike.com (Official Store)
reibokservice@gmail.com (Amazon store)
Service hotline: +1 909 - 319 - 0013
Warehouse address: 13825 NORTON AVE
CHINO CA 91710
Note: In order to provide the best customer service and reply in time, please email us
according to which store your bike was purchased from.
16
2.
Warranty
The main parts of the warranty provisions
Component
Warranty
period
Depreciation
rate /day
Performance failure
Remark
Frame fork
handle bar
1year
0.2%
Natural sealing off.
Fracture key parts
crack.
Fork fracture.
Except human destroy
Motor
1year
0.2%
Internal gear break.
Bearing broken.
The wheel hub shell
cracking.
Coil burned.
Magnets off.
clamping stagnation
or have serious
noise, not the
normal operation
Except human destroy
charger
1year
0.3%
Not be charged
Disassemble
personally will not be
replaced.
controller
1year
0.3%
Short circuit or open
circuit.
Burnout.
Coaster related
protection function
failure.
Disassemble
personally will not be
replaced.
Battery
1year
0.3%
Not working
Disassemble
personally will not be
replaced.
Display
1year
0.2%
Not working, no display
Disassemble
personally will not be
replaced.
17
Component
Warranty
period
Depreciation
rate/day
Performance
failure
Remark
Switch
1year
0.1%
Not work
Except human
destroy
Freewheel, chain
1year
0.1%
Skid, fracture
freewheel stagnation
Crank
1year
0.1%
Not work
Expansion brake
1year
0.1%
Not work
Throttle
1year
0.1%
Not work
Front and middle
axle
1year
0.1%
Quality problem
Rim. Hub
1year
0.1%
Bending, breaking
18
⚫
Stem, seat post, pedal, kickstand, disc brake, for quality problems or electric
plating damage fracture blister of large area to replace in six months (except for
artificial damage)
⚫
Saddle, luggage carrier, seat post clamp, spoke and fender for quality problem
will be replacing in six months.
⚫
Inner tire with leakage will be replaced in one month. The outer tire will be
replaced in three months if it cranks naturally.
Failure caused by the following cases are not included in the warranty contents.
However, the designated store or sales dealer has the responsibility and
obligation to provide paid repair service:
⚫
Without invoice and the warranty. Using and maintaining without complyingwith
the user’s manual.
⚫
Using the electrical bicycle for other purposes or dangerous acts.
⚫
Dismantling the parts without permission or improperly use and storage.
⚫
Without using the original parts.
⚫
Traffic accidents or other accidents.
⚫
Anti-rust layer damage caused by abnormal use, which leads to the corrosion and
fracture of the parts. Riding on the abnormal road conditions.
⚫
Commercial rental use.
⚫
Irresistible natural disasters.
At last, we express our top regard to you for choosing RATTAN ebike. Our
planet is becoming cleaner because of you, keep going.
This manual suits for next models
3
Other RATTAN Scooter manuals
