Raz Rehab AP User manual

Rehab Shower
Commode Chairs
Raz - AP / SP
User Manual
A guide to help authorized Raz dealers safely set-up
and adjust Raz Rehab Shower Chairs
20170131

2
Raz-AP/SP Dealer Manual
20170131
SAFETY PRECAUT I ONS
Failure to comply may cause injury or damage!
It is important that the Raz Rehab Shower Chair be properly assembled
and that all adjustments be made carefully. Please ensure that the user(s)
and attendant(s) have read this User Manual and thoroughly understood
the safe operation of the Raz Shower Chair. Up-to-date manuals are
available online at www.razdesigninc.com. For clarification of any section
of this manual, contact your distributor or the manufacturer.
CANADA U.S.A AND WORLDWIDE
Dynamic Health Care Solutions Raz Design Inc.
Mono, Ontario Canada Toronto, Ontario Canada
519.942.8441 / 866.875.2877 1.877.720.5678
[e-mail] [e-mail]
CHAIR CLASSIFICATION BASED ON MAXIMUM USER WEIGHT
AP / SP 350 lbs (160 kg)
SAFETY WARNINGS TO CONSIDER FOR RETAIL PURPOSES
Forward Stability
The casters on all models are equipped with dual-locks. The step-on
lever activates both the roll lock and the swivel lock. It is essential
that all casters on the shower chair be in an outward position
before engaging the locks for optimal forward and lateral
stability. If so equipped, disengage the optional directional caster
lock beforerotating the rear caster to the rearward position and
applying the caster’s dual-locks.
USERS MUST NOT lean forward while sitting in the Raz Shower
Chair as this may cause the chair to tip forward.
USERS MUST NOT wheel down a ramp without an attendant who
can hold onto the chair during the descent.
CASTER LOCKS ARE NOT BRAKES! Never use caster locks
to slow down the shower chair when descending inclines as
this could cause the chair to tip in the direction of travel.
Lateral Stability
USERS MUST NOT lean over the edge of a Raz Shower Chair as
this could cause the chair to tip.
USERS MUST NOT attempt to pick up objects from the floor by
leaning over and reaching –a reacher or assistance from others
should be employed.

3
Raz-AP/SP Dealer Manual
20170131
USERS MUST NOT position the Raz Shower Chair on a side slope
as this could cause it to tip.
Rearward Stability
USERS MUST NOT wheel up an incline on a SP Model without
ensuring that the optional rear anti-tippers are in place. The optional
anti-tippers must be ordered with the Raz-SP and properly installed
before wheeling on uneven surfaces.
Anti-Tippers - SP Model
Anti-tippers are an option for the Raz-SP Shower Chairs. These are
recommended whenever the chairs are to be used on uneven
surfaces such as ramps or sloped floors, when used by lower-limb
amputees, when the rear wheels are moved forward from the
factory-set position or for any situations when rearward stability is
compromised.
Ramps and Other Inclines
Ramps and other surfaces that are not level (such as slopes into
wheel-in showers) must be tested with an attendant to ensure
that they don’t compromise the chair’s stability. A qualified
healthcare professional should be consulted to assist with this
process.
DO NOT push or pull the Raz-AP up or down an incline or
ramp that exceeds a 1:12 grade (5° slope).
DO NOT allow any user to be propelled (pushed or pulled) in a
Raz-AP Shower Chair in any other manner than by an attendant.
IMPORTANT !
THE REARWARD STABILITY OF THE RAZ-SP IS AFFECTED BY THE MOUNTING LOCATION
OF THE REAR WHEELS, THE PHYSICAL AND CLINICAL CHARACTERISTICS OF THE USER
AND THE ANGLE OF THE BACKREST. THE NEED FOR ANTI-TIPPERS SHOULD HAVE BEEN
DETERMINED AT THE TIME OF THE PRESCRIPTION OF THE RAZ-SP WITH
CONSIDERATION OF THE USER’S PHYSICAL ATTRIBUTES AND ENVIRONMENT. ANTI-
TIPPERS MAY BE ORDERED AS A RETROFIT AT ANY TIME IF IT IS DETERMINED THAT THEY
ARE REQUIRED.
Immersion
The Raz Shower Chair is not designed to be used as a pool chair. Do
not immerse the shower chair in whole or in part, in water or any other
liquid. Damage to the shower chair components may result.
Transfers
The most dangerous part of using any shower chair is the transfer. Since every chair has different
stability characteristics, it is essential to carefully review and test the transfer technique to ensure
that the procedure is safe. Test transfers should be performed with an attendant who can prevent
the chair from tipping or moving during the transfer. If you feel that the transfers cannot be
repeatedly performed safely, contact a healthcare professional who is familiar with transfer
techniques and options. Individuals who have not learned safe transfer skills must seek assistance
during transfers and may require the use of a mechanical lift.

4
Raz-AP/SP Dealer Manual
20170131
Transferring onto a Raz-AP Shower Chair
ALWAYS lock all four casters in their outward position (front
casters positioned in the forward position/rear casters positioned
to the rear) for maximum chair stability.
Transferring onto a Raz-SP Shower Chair
ALWAYS lock both front casters in their outward position (positioned
forward) and fully apply both wheel locks so that they securely engage
the rear wheels.
The wheel locks are designed to prevent the self-propelling wheels
from rotating. The dual-locks on the casters are designed to prevent
the casters from rotating and the caster forks from swiveling. Caster
locks and wheel locks DO NOT and CANNOT prevent the shower
chair from sliding/moving if the floor is slippery. A slippery floor can
be caused by dust, water, soap or any substance that does not allow
the casters/rear wheels to grip the floor securely.
Transfers should never be attempted with the shower chair
positioned on slippery surfaces. It is recommended that transfers be
performed on clean, dry, non-slippery surfaces. Hard surface flooring
such as tile, wood or concrete may not provide sufficient grip to
keep locked casters and/or rear wheels from sliding. A fully-
carpeted surface is optimal. Be aware that area rugs and shower mats
can slide on floors and thereby present a hazardous surface.
DO NOT stand on any part of the frame of the Raz Shower Chair.
NEVER use the footplates to assist in transfers. This could cause
the chair to tip. The footrests should be swung to the side or removed
entirely during transfers to provide unobstructed access to the shower
chair.
The Raz Shower Chair is NOT intended for use as a transportation
device or a long-term seating system.
IMPORTANT !
USERS SHOULD NEVER BE LEFT UNATTENDED IN A RAZ SHOWER CHAIR.
IMPORTANT !
DO NOT LIFT A RAZ SHOWER COMMODE CHAIR AND OCCUPANT BY THE ARMRESTS OR
FOOTRESTS!

5
Raz-AP/SP Dealer Manual
20170131
USER MANUAL TABLE OF CONTENTS
1.0 GENERAL INFORMATION
1.1 Raz-AP/SP Rehab Shower Chairs Overview........................................................................6
1.2 Raz-AP/SP Rehab Shower Chairs Specifications.................................................................6
2.0 USE AND OPERATION
2.1 Adjusta-Back Backrest .........................................................................................................7
2.2 Adjustable-Tension Back Upholstery....................................................................................7
2.3 Molded Seat.........................................................................................................................8
2.4 Casters.................................................................................................................................8
2.5 Adjustable Footrests.............................................................................................................9
2.6 Wheel Locks –SP Model......................................................................................................9
2.7 Commode Pan .....................................................................................................................9
3.0 CLEANING AND MAINTENANCE
3.1 Cleaning After Each Use ....................................................................................................10
3.1.1 Commode Pan........................................................................................................10
3.1.2 Molded Seat............................................................................................................10
3.2 Cleaning As Needed...........................................................................................................10
3.2.1 Adjustable-Tension Back Upholstery.......................................................................10
3.2.2 Frame, Armrests, Adjustable Footrests, and Other Components ............................10
3.3 Suggested Cleaning Products............................................................................................11
4.0 LIMITED WARRANTY ...................................................................................................................12
5.0 CONTACTS...................................................................................................................................13

6
Raz-AP/SP Dealer Manual
20170131
1.0 GENERAL INFORMATION
1.1 Raz-AP/SP Rehab Shower Chairs Overview
1.2 Raz-AP/SP Rehab Shower Chairs Specifications
SPECIFICATIONS
Raz-AP
Raz-SP (22” Wheels)
Raz-SP (24” Wheels)
WEIGHT CAPACITY
350 lbs (160 kg)
350 lbs (160 kg)
350 lbs (160 kg)
FRAME WIDTH
(seat and back frames)
18” (46cm)
18” (46cm)
18” (46cm)
OVERALL WIDTH
22.5” (57cm)
26.5” (67cm)
26.5” (67cm)
OVERALL LENGTH
(with footrests)
33.75” (86cm)
39” (99cm)
39” (99cm)
SEAT WIDTH (commode seat)
18” (46cm)
18” (46cm)
18” (46cm)
SEAT DEPTH
(front of back post to front of seat)
16” or 19” (40 or 48cm)
16” or 19” (40 or 48cm)
16” or 19” (40 or 48cm)
CLEARANCE HEIGHT
with pan brackets:
without pan brackets:
15.5”-19.5” (39-50cm)
16.25”-20.25” (41-51cm)
16”-20” (41-51cm)
15.25”-19.25” (39-49cm)
15.75”-19.75” (40-50cm)
15”-19” (38-48cm)
ARMREST HEIGHT ABOVE SEAT
(17” Adjusta-Back)
6.5”-9.5” in ½”
increments (17-24cm)
6.5”-9.5” in ½”
increments (17-24cm)
6.5”-9.5” in ½” increments
(17-24cm)
SEAT-TO-FLOOR HEIGHT
20”-24” in 1” increments
(51-61cm)
20”-24” in 1” increments
(51-61cm)
20”-24” in 1” increments
(51-61cm)
PRODUCT WEIGHT
(with footrests)
38 lbs (17 kg)
47 lbs (21 kg)
49 lbs (22 kg)
FRAME AND HARDWARE
MATERIAL
Stainless Steel
(Lifetime warranty against corrosion)

7
Raz-AP/SP User Manual
20170131
2.0 USE AND OPERATION
2.1 Adjusta-Back Backrest
The Adjusta-Back is adjustable in angle (85o, 90o, or 95o) and has
armrests that can be adjusted in height and angle. The armrests
lock automatically when flipped down. The Adjusta-Back can be
ordered in either 17”, 20”or 24” back heights.
2.2 Adjustable-Tension Back Upholstery
The Adjusta-Back Backrests come with an Adjustable-Tension
Back Upholstery that provides trunk support for optimal positioning
and comfort. The upholstery is removable for machine washing
and available in the 17”, 20”, and 24”heights in accordance to the
back height selected for the chair.
To install the Adjustable-Tension Back Upholstery on an Adjusta-
Back:
1. Place the fabric against the front of the backrest canes making
sure that when wrapped around, the clips on the straps face
away from the fabric and the loops point downwards.
2. The highest strap (1) is positioned above the crossbar.
3. Second (2) and third (3) straps are positioned between the
crossbar and backrest mounting plates.
4. The fourth (4) and fifth (5) straps are fed through the slots in
the armrest mounting plates.
5. A 20” high back includes a sixth strap, which is positioned
below the armrest mounting plates.
6. Adjust all of the straps to meet the user’s needs.
NOTE: For the 24” Adjusta-Back, the two highest straps should be
located above the backrest crossbar. The other five straps are
located the same as the 20”Adjusta-Back.
In order to adjust the back upholstery of the backrest, each
strap can be tightened or loosened to achieve a wide range of
positions. For example, the second and third straps from the
bottom can be tightened to create more pronounced support in
the lumbar area of the back.
To remove the Adjustable-Tension Back Upholstery, release the
buckles on the straps.

8
Raz-AP/SP User Manual
20170131
2.3 Molded Seat
The standard molded seats on Raz-AP/SP Shower Chairs are designed to help stabilize the pelvis
and are contoured for pressure reduction. The molded seats are made from soft, integral-skin
foam and are available in four configurations: 16”deep front open, 16”deep bridged front, 19”
deep front open and 19”deep bridged front. Also available as an upgrade in pressure reduction
are Visco-Foam Interface seats. The Visco-Foam seats are available in 16”and 19”seat depths,
each with 5 configurations: bridged front, front open, rear open, left open, and right open.
All seats feature the unique Ischial Pelvic Alignment System (IPAS) that provides 2” of fore and aft
adjustment, locks in place for transfers and removes easily for cleaning. Optional spacers for
anterior or posterior seat angle are available. All Raz chairs fit over most standard toilet bowls
when the commode pan is not in place.
Bridged Front Rear Left Right
Front Open Open Open Open
To install a Raz Seat:
1. Ensure that the front brackets are in the open position. To
open the front brackets, simply pry open.
2. Slide the rear of the seat over the rear cross tubes as the
front of the seat is lowered onto the frame. Check to make
sure that the rear seat brackets hook below the cross tubes.
3. Continue lowering the front of the seat until the front seat
brackets nestle onto the front seat support tubes.
4. Secure the seat in place by closing the front seat brackets.
To close the seat bracket, snap the clamp back onto its
other half around the front support tubes.
5. Reverse steps 1 to 4 to remove the seat from the frame.
IMPORTANT !
NEVER ATTEMPT TO CHANGE THE SEAT HEIGHT WITHOUT THE HELP OF A QUALIFIED
DEALER. HIGHER SEAT POSITIONS WILL REDUCE THE CHAIR’S STABILITY AND MAY RESULT
IN TIPPING AND INJURY.
2.4 Casters
Each Raz Shower Chair caster is equipped with a dual-lock feature,
which stops the caster from swiveling and rolling simultaneously. To
engage the dual-lock, step on the end of the caster brake lever until it
latches in the “on” position. To deactivate the dual-lock, step on the
raised end of the dual-lock until it latches in the “off” position.

9
Raz-AP/SP User Manual
20170131
IMPORTANT !
FRAME AND SEAT ADJUSTMENTS SHOULD BE PERFORMED ONLY BY TECHNICIANS FROM
QUALIFIED RAZ DEALERS. NEVER ATTEMPT TO CHANGE THE FRAME ANGLE BY CHANGING
THE CASTER POSITION. THE FRAME SHOULD ALWAYS BE LEVEL. IMPROPER CASTER
POSITIONS MAY REDUCE THE CHAIR’S STABILITY AND RESULT IN TIPPING. THIS HAS THE
POTENTIAL TO CAUSE SERIOUS HARM TO THE USER AND/OR DAMAGE TO THE CHAIR.
2.5 Adjustable Footrests
Adjustable Footrests are standard on all Raz Shower Chairs. For transfers, the footrests can be
flipped up, rotated away or removed entirely. Adjustable Footrests can be extended for users
with longer legs with the optional footrest extension tube, a 2”longer tube that can be ordered for
any Raz Shower Chair.
To insert the Adjustable Footrests:
1. Place the footrest hanger tubes into the footrest receivers.
2. If the hanger tubes are aligned forward, the pins on the tubes
will engage with grooves in the receivers and lock in place.
To adjust the length of the Adjustable Footrests:
1. Remove the snap-pin from one footrest hanger tube.
2. Reposition the footplate to a length suitable for the user.
3. Insert the snap-pin through the footrest hanger tube and
through the inner tube.
To rotate the Adjustable Footrests:
1. Lift the footrest hanger tubes to disengage the pins.
2. Rotate the footrests outward or inward.
To remove the Adjustable Footrests, lift the footrests out of the receiving sleeves on the frame.
2.6 Wheel Locks –SP Model
The Wheel locks on a Raz-SP Shower Chair can be engaged by
pushing the handles forward. This stops the rear wheels from
rotating. For maximum stability, BOTH wheel locks MUST be
engaged. To disengage the wheel locks, pull the handles
backward.
2.7 Commode Pan
The Raz Commode Pan is designed with an elongated shape that
fits directly under the seat to minimize back splash. A unique
splash-reduction ridge is located at center of the pan. The high
gloss surface facilitates cleaning and rinsing, while the pouring
spout and handle facilitate emptying. Removal of the Commode
Pan is achieved by sliding the pan rearward.
NOTE: When re-inserting the pan, ensure that the pan is guided into
the green plastic brackets and pushed forward until it hits the stops.

10
Raz-AP/SP User Manual
20170131
3.0 CLEANING AND MAINTENANCE
3.1 Cleaning After Each Use
3.1.1 Commode Pan
1. Remove the commode pan and empty contents.
2. Wash the pan with a multi-purpose disinfectant cleaning solution. Use a soft brush if needed.
3. Rinse well before storage or re-use.
NOTE: A soapy hot water wash followed by a disinfectant spray can be substituted for a multi-
purpose disinfectant cleaning solution.
3.1.2 Molded Seat
1. Spray with a multi-purpose disinfectant cleaner and scrub with a soft brush as required.
2. Rinse with a water spray before storage or re-use.
DO NOT IMMERSE the seat in water or cleaning solutions.
3. For a more thorough cleaning, remove the seat from the shower chair to allow better access to
the underside of the seat and around the opening of the seat.
3.2 Cleaning As Needed
3.2.1 Adjustable Tension Back Upholstery
1. Remove the plastic buckles and tri-glides from the back upholstery straps, paying attention to
how the straps are wound through each component as they are removed.
2. Remove the back upholstery from the back frame and machine wash with a mild detergent in
warm water on a normal or gentle wash cycle. Include other strap accessories such as the H-
strap, pelvic and chest positioning straps.
3. Install the back upholstery and other positioning accessories on the chair and allow to dry.
DO NOT dry the back upholstery in a clothes dryer or damage to the upholstery may occur.
4. Assemble all plastic buckles and tri-glides onto straps.
5. Adjust the straps to the desired tension.
3.2.2 Frame, Armrests, Adjustable Footrests, and Other Components
1. Spray the frame and components with a multi-purpose disinfectant cleaner, scrub with a soft
brush and rinse with water.
2. If necessary, spray the frame and components with a diluted (10 parts water to 1 part solution)
calcium/lime remover (such as CLR), scrub with a soft brush and rinse thoroughly with water.
DO NOT mix a calcium/lime removal solution with any other liquid or toxic fumes may result.
It is recommended to the user that a qualified Raz dealer check over all fasteners and subassemblies on
a continuing basis or if there is cause for concern to the shower chair’s performance.
Several times each year the shower chair and its components should be wiped down with a diluted
calcium/lime removal solution in order to reduce deposits, followed by a hot water rinse.
To reduce the risk of mildew buildup, the entire shower chair should be wiped down with a soft dry cloth
after the final rinse and before storage or use.

11
Raz-AP/SP User Manual
20170131
3.3 Suggested Cleaning Products
Task
Recommended Products
General Cleaning
Antibacterial Detergent
Disinfectant Surface Cleaner
Intermediate Level Disinfectant
Oxiver TB (Virox Technologies Inc.)
SepteFX 7D-11 (Titan Worldwide Inc.)
Calcium and Lime Deterrent
CLR
IMPORTANT !
DO NOT USE ABRASIVE POWDERS OR SCOURING PADS ON THE RAZ SHOWER CHAIR.
DO NOT SUBMERGE THE RAZ SHOWER CHAIR IN WATER.
RINSE THOUROUGHLY AFTER CLEANING TO ENSURE THAT ANY SOAP OR DETERGENT
RESIDUE IS REMOVED.
DO NOT USE CLEANING PRODUCTS WITHOUT CONSULTING THE PRODUCT’S INSTRUCTIONS
AND TAKING APPROPRIATE PRECAUTIONS FOR HUMAN EXPOSURE TO CHEMICALS.

12
Raz-AP/SP User Manual
20170131
4.0 LIMITED WARRANTY
This warranty is extended only to the original purchaser/user for Raz Rehab Shower Chairs that have
been purchased from a qualified Raz dealer.
This warranty gives you specific legal rights, but you may have additional legal rights depending on your
region and country.
This warranty shall be extended to comply with state/provincial laws and requirements.
With regards to the original purchaser/user only, Raz Design warrants its base and back frame
components to be free of defects in materials and workmanship for a period of two (2) years from the
date of purchase. All other components on the Raz Rehab Shower Chair are covered for a period of one
(1) year and are subject to normal wear and tear exclusions. If within such warranty period any such
product shall be proven to be defective, the part will be repaired or replaced, at Raz Design’s discretion.
This warranty does not include any labor or shipping charges incurred in replacement, part installation,
or repair of any such product.
For warranty service, please contact the dealer from whom you purchased your Raz Rehab Shower
Chair. In the event that you do not receive satisfactory warranty service, please contact Raz Design
directly using the contact information located in either the beginning or the end of this manual. In your
correspondence please provide your dealer’s name and address, the product type, the date of purchase,
the chair’s serial number (on a grey label located on the chair frame), as well as the nature of the
product issue. Do not return products to the manufacturer without prior authorization.
ULimitations and Exclusions:
The foregoing warranty shall not apply to serial numbered products if the serial number has been
removed or defaced, and to products subjected to negligence or an accident. Improper operation,
maintenance, or storage may void the warranty coverage on the Raz Rehab Shower Chair.
The warranty does not apply to products modified without Raz Design’s express written consent. This
includes, but is not limited to, modification through the use of unauthorized parts or attachments,
products damaged by reason of repairs made to any component by an individual or individuals who
are not employed by a qualified Raz dealer, or to a product damaged by circumstances beyond Raz
Design’s control. Only Raz Design will have the authority to determine whether or not the circumstances
are eligible for warranty coverage. The warranty will not apply to problems arising from normal wear or
failure to adhere to the instructions contained in this manual.
The foregoing warranty is exclusive and in lieu of any other warranties, whether express or implied,
including the implied warranties of merchantability and fitness for a particular purpose. The sole remedy
for violations of any warranty whatsoever will be limited to repair or replacement of the defective product
in compliance to the terms contained in this document.
The application of any implied warranty shall not extend beyond the duration of the express warranty
provided herein. Raz Design will not be liable for any consequential or incidental damages to part or
whole of a Raz Rehab Shower Chair.

13
Raz-AP/SP User Manual
20170131
5.0 CONTACTS
It is important that the Raz Rehab Shower Chair be properly assembled and all adjustments be made
carefully. Up-to-date manuals can be downloaded from www.razdesigninc.com, or ordered by mail. For
clarification of any section of this manual, contact a local Raz dealer, the Canadian distributor, or the
manufacturer.
CANADA U.S.A AND WORLDWIDE
Dynamic Health Care Solutions Raz Design Inc.
Mono, Ontario Canada Toronto, Ontario Canada
519.942.8441 / 866.875.2877 1.877.720.5678
[e-mail] [e-mail]
IMPORTANT !
IF IT IS EVER FELT THAT ANY ASPECT OF THE RAZ SHOWER CHAIR IS IN NEED OF
MAINTENANCE, CONTACT YOUR DEALER. ANY PROBLEMS THAT COULD AFFECT THE SAFE
USAGE OF THE CHAIR MUST BE ATTENDED TO IMMEDIATELY. THE DEALER THAT PROVIDED
THE SHOWER CHAIR MUST BE CONTACTED SO THAT REPAIRS CAN BE MADE PRIOR TO
USING THE CHAIR. IT MUST BE MADE CLEAR TO THE DEALER THAT THE SHOWER CHAIR
IS IN NEED OF MAINTENANCE AND IS UNAVAILABLE FOR USE UNTIL REPAIRS HAVE BEEN
UNDERTAKEN AND ALL PROBLEMS RESOLVED.
IF FOR ANY REASON, YOUR DEALER DOES NOT RESPOND TO YOUR SATISFACTION, PLEASE
CONTACT RAZ DESIGN: BY EMAIL [e-mail]
BY PHONE [phone]