Raz Jaz-SP User manual

Mobile Shower
Commode Chairs
Jaz-SP
User and Dealer
Manual
RQD030r00ENG Rev. Date: 2019-07-24

Jaz-SP User and Dealer Manual
RQD030r00ENG Rev. Date: 2019-07-24
2
SAFETY PRECAUTIONS
Failure to comply may cause injury or damage!
It is important that the Jaz Mobile Shower Commode Chair is properly assembled
and that all adjustments are made carefully. Please ensure that the user(s),
dealer(s) and attendants(s) have read this manual and thoroughly understood
the safe operation of the Jaz-SP. Up-to-date manuals are available online at
www.razdesigninc.com. For clarification of any section of this manual, please
contact your dealer or the manufacturer.
Raz Design Inc.
22 Howden Rd. Toronto, Canada M1R 3E4
1.416.751.5678 / 1.877.720.5678 (USA)
[email protected]
CHAIR CLASSIFICATION BASED ON MAXIMUM USER WEIGHT
Jaz-SP
150 kg (330 lbs)
SAFETY WARNINGS TO CONSIDER FOR RETAIL PURPOSES
THIS DEVICE IS SUITABLE FOR TYPE A; HIGH USAGE (e.g. INSTITUTIONS) AND SHOULD
NEVER BE USED FOR ANY PURPOSE OTHER THAN ORIGINALLY INTENDED
Forward Stability
The casters on all models are equipped with dual locks. The step-on lever
activates both the roll lock and the swivel lock. It is essential that all
casters on the shower chair be in an outward position before
engaging the locks, for optimal forward, rearward and lateral stability.
USERS MUST NOT lean forward while sitting in the Jaz-SP as this may
cause the chair to tip forward.
USERS MUST NOT wheel up or down a ramp without an attendant who
can hold onto the Jaz-SP during the ascent or descent.
CASTER LOCKS AND WHEEL LOCKS ARE NOT BRAKES! Never use
the caster locks or wheel locks to slow down the Jaz-SP when
descending inclines as this could cause the chair to tip in the
direction of travel.
Lateral Stability
USERS MUST NOT lean over the edge of the Jaz-SP as this could cause
the chair to tip.
USERS MUST NOT attempt to pick up objects from the floor by leaning
over and reaching –a reacher or grabber tool should be used, or seek
assistance from an attendant.

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USERS MUST NOT position the Jaz-SP on a side slope as this could
cause the chair to tip.
Rearward Stability
USERS MUST NOT wheel up an incline on the Jaz-SP without ensuring
that the rear anti-tippers are in place. The anti-tippers must be properly
installed before wheeling on uneven surfaces.
Ramps and Other Inclines
Ramps or other surfaces that are not level (such as slopes into wheel-in
showers) must be tested with an attendant to ensure the stability of the
chair is not compromised. A qualified healthcare professional should be
consulted to assist with this process.
DO NOT push or pull the Jaz up or down an incline or ramp that
exceeds a 1:12 grade (5° slope).
DO NOT allow any user to be propelled (pushed or pulled) in the Jaz-SP in
any other manner than by an attendant.
Immersion
The Jaz-SP is not designed to be used as a pool chair. Do not immerse the shower chair in whole or in part, in
water or any other liquid. Damage to the shower chair components may result.
Transfers
The most dangerous part of using any shower chair is the transfer. Since every chair has different stability
characteristics, it is essential to carefully review and test the transfer technique to ensure that the procedure is
safe. Test transfers should be performed with an attendant who can prevent the chair from tipping or moving
during the transfer. If you feel that the transfers cannot be repeatedly performed safely, contact a healthcare
professional who is familiar with transfer techniques and options. Individuals who have not learned safe
transfer skills must seeks assistance during transfers and may require the use of a mechanical lift.
Transferring onto the Jaz-SP Shower Commode Chair
ALWAYS lock the two front casters in the outward position and engage both rear wheel locks for maximum
chair stability.
Transfers should never be attempted with the shower chair positioned on slippery surfaces. It is
recommended that transfers be performed on clean, dry, non-slippery surfaces. Hard surface flooring such as
tile, wood or concrete may not provide sufficient grip to keep locked casters and/or rear wheels from sliding. A
fully-carpeted surface is optimal. Be aware that area rugs and shower mats can slide on floors and thereby
present a hazardous surface.
DO NOT stand on any part of the frame of the Jaz-SP.
NEVER use the footplates to assist in transfers. This could cause the
chair to tip. The footrests should be swung to the side or removed
entirely during transfers to provide unobstructed access to the Jaz-SP.
The Jaz-SP is NOT intended for use as a transportation device or a
long-term seating system.

Jaz-SP User and Dealer Manual
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IMPORTANT !
USERS SHOULD NEVER BE LEFT UNATTENDED IN THE JAZ-SP
IMPORTANT !
DO NOT LIFT THE JAZ-SP AND OCCUPANT BY THE ARMRESTS OR FOOTRESTS!

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Table of Contents
1.0 GENERAL INFORMATION........................................................................................................6
1.1 Jaz-SP Overview.....................................................................................................................6
1.2 Jaz-SP Specifications..............................................................................................................6
2.0 CHAIR SET-UP: INTENDED FOR DEALER, DISTRIBUTOR OR QUALIFIED
WHEELCHAIR/SERVICE TECHNICIAN....................................................................................7
3.0 ACCESSORIES INSTALLATION: INTENDED FOR DEALER, DISTRIBUTOR OR
QUALIFIED WHEELCHAIR/SERVICE TECHNICIAN..............................................................12
3.1 Pelvic Strap Installation.........................................................................................................12
3.2 Chest Strap Installation.........................................................................................................12
3.3 Lateral Support Installation....................................................................................................13
3.4 Armrest Lock Installation.......................................................................................................14
3.5 Headrest Installation .............................................................................................................14
3.6 Quick-Release Axle Installation.............................................................................................15
4.0 USE AND OPERATION ...........................................................................................................16
4.1 Standard / Locking Armrest...................................................................................................16
4.2 Adjustable Footrests .............................................................................................................16
4.3 Commode Pan......................................................................................................................16
4.4 Casters..................................................................................................................................16
5.0 CLEANING AND MAINTENANCE........................................................................................... 17
5.1 Cleaning After Each Use.......................................................................................................17
5.1.1 Commode Pan..................................................................................................................17
5.1.2 Soft Jaz Seat (if ordered)..................................................................................................17
5.2 Cleaning As Needed .............................................................................................................17
5.2.1 Frame, Armrests, Adjustable Footrests, and Other Components .....................................17
5.3 Suggested Cleaning Products...............................................................................................17
6.0 LIMITED WARRANTY.............................................................................................................. 18
7.0 CONTACTS..............................................................................................................................19

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1.0 GENERAL INFORMATION
1.1 Jaz-SP Overview
1.2 Jaz-SP Specifications
SPECIFICATIONS
Jaz-SP
WEIGHT CAPACITY
150 kg (330 lbs)
SEAT WIDTH
48 cm (19”)
SEAT DEPTH
43 cm (17”)
BACK WIDTH
46 cm (18”)
BACK HEIGHT
43 cm (17”)
TOILET HEIGHT CLEARANCE
39-51 cm (15.4-20.4”)
TOILET WIDTH CLEARANCE
39 cm (15.4”)
ARMREST HEIGHT ABOVE SEAT
20 cm (8”)
SEAT-TO-FLOOR HEIGHT
48-61 cm (19”-24”)
OVERALL WIDTH
66 cm (26”)
MINIMUM TURNING CIRCLE
108 cm (42.5”)
PRODUCT WEIGHT
22 kg (48 lbs)

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2.0 CHAIR SET-UP: INTENDED FOR DEALER, DISTRIBUTOR OR QUALIFIED
WHEELCHAIR/SERVICE TECHNICIAN
Tools Required: #2 Phillips screwdriver, 4mm hex key, 5mm hex key, 10mm wrench, 13mm wrench,
¾” wrench, ¾” socket wrench
1. Align the base cross member onto the base side.
Note the orientation of the long edge on the base cross member and ensure all 3 bosses of the
base cross member are seated within the holes on the base side.
2. Secure the base side and base cross member with three
M6x40mm button head screws with flat washers and hinged
caps.
3. Close the hinged caps.
4. Repeat steps 1-3 for the other side.
a)
b)
c)

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5. Insert the anti-tip tube through the bottom of
the base side.
6. Insert the M8x50mm button head screw
through the base side and anti-tip tube.
Secure with lock nut.
7. Repeat steps 5-6 for the other side.
a)
b)
8. Insert the two M6x55mm button head
screws with flat washers into the wheel lock
plate and base side in the forward position.
Secure with lock nuts.
Wheel lock adjustment shown in step 12.
9. Remove the hub cap on the wheel by prying.
10.Insert the ½” axle bolt through the axle
receiver and wheel. Secure with lock nut
and cover with hub cap. Do not overtighten,
ensure the wheel can spin freely.
Refer to section 3.6 if quick-release axles are ordered.

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11. Repeat steps 8-10 for the other side.
a)
b)
c)
12. The wheel lock plate can be rotated
backwards within the slot to increase the
amount of wheel engagement.
With the wheel locks engaged, the wheels
should remain stationary unless a
significant turning force is applied to the
wheel.
13. Set the commode pan brackets onto the
bottom of the seat. Ensure the commode pan
brackets are in the correct orientation.
14. Attach the commode pan using four
#10x3/4” self-tapping screws.
15. Connect the backrest to seat. Apply
downward force such that the bottom surface
of the backrest makes contact with the top
surface of the seat.
16. Slide the nut drawers into the backrest slots
in the appropriate orientation.

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17. Insert the two M6x80mm button head screws
with flat washers into holes on the underside
of the seat. Tighten the screws into the nut
drawers to secure the backrest to seat.
18. Repeat steps 16-17 for the other side.
a)
b)
19. Set the seat and back assembly onto the
base frame. Ensure all four legs of the seat
are aligned with the four slotted holes in the
base.
20. Select and set to the desired seat-to-floor
height.
21. Insert the height adjust clips through all 4 legs
of the base and seat.
22. Place the footrest hanger tubes into the
footrest receiver holes on the base frame.

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23. Ensure the notch on the hanger tubes sits
securely on the pin in the footrest receiver
hole.
Complete Chair

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3.0 ACCESSORIES INSTALLATION: INTENDED FOR DEALER, DISTRIBUTOR OR
QUALIFIED WHEELCHAIR/SERVICE TECHNICIAN
3.1 Pelvic Strap Installation
Tool required: #2 Phillips screwdriver
1. Insert the #10x¾” self-tapping screws through
the holes on the pelvic belt brackets and
thread into the seat.
2. Attach pelvic strap by looping through slot
on pelvic belt brackets.
3.2 Chest Strap Installation
Tools required: flat head screwdriver, 4mm hex key, 10mm wrench,
1. Remove the top plugs in the backrest with a
flat head screwdriver (if applicable).
2. Insert the M6x40mm button head screw
into the backrest and chest belt mounting
plate. Hand tighten the lock nut.
3. Repeat steps 1-2 for the other side.
a)
b)
4. Attach the chest belt by looping through
the slot on the chest belt mounting plates.
Fully tighten the lock nuts.

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3.3 Lateral Support Installation
Tools required: flat head screwdriver, 4mm hex key, 7/32 hex key, 10mm wrench, 9/16” wrench
1. Remove the middle and bottom plugs from
the backrest with a flat head screwdriver (if
applicable).
2. Lift and swing the lateral assembly back
for ease of access during assembly.
3. Insert the two M6x40mm button head screws
into the backrest and lateral assembly.
Secure with lock nuts.
4. Repeat steps 1-3 for the other side if
applicable.
a)
b)
c)

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3.4 Armrest Lock Installation
Tools required: flat head screwdriver, hammer
1. Remove the armrest lock cap by prying out with
a flat head screwdriver at the notch.
2. Place spring into the center hole of the
arm and ensure the hole on the armrest
lock is aligned with the top holes on the
armrest.
3. Using a hammer, tap in the knurled pin through
the arm and armrest lock, smooth side first. Flip
the arms up for better access to armrest.
4. Repeat steps 1-3 for the other side.
a)
b)
c)
3.5 Headrest Installation
Tools required: (2) 10mm wrenches
1. Mount the headrest clamp. Insert the
M6x20mm hex head screws with washers
through the holes on the headrest clamp and
backrest. Secure with washers and lock
nuts.
2. Insert the headrest assembly into the
headrest clamp, adjust to the appropriate
height and tighten the tri-lobe.

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3.6 Quick-Release Axle Installation
1. Press in the button cap on the quick-
release axle. Insert through the wheel
and axle receiver.
2. Ensure the balls at the end of the quick-
release axle are released and prevent
the quick-release axle from inadvertently
sliding out.
To test that the quick-release axle is locked in place,
release the button and try to pull the wheel away from the
chair. The wheel should remain in place. If the wheel is not
secured in place, do not use the Jaz-SP and contact your
dealer immediately.
3. Repeat steps 1-2 for the other side.
a)
b)

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4.0 USE AND OPERATION
4.1 Standard / Locking Armrest
The armrests can be flipped up for ease of transfer. If locking
armrests are ordered, the armrests will lock automatically when
flipped down. Push the armrest lock in the back to disengage the
locking mechanism.
4.2 Adjustable Footrests
Adjustable Footrests are standard on the Jaz-SP. For transfers, the footrests can be flipped up, rotated
away or removed entirely.
To insert the Adjustable Footrests:
1. Place the footrest hanger tubes into the footrest receivers on the
base frame.
2. If the hanger tubes are aligned forward, the notch on the hanger
tube will engage with the pin in the base frame and lock in place.
To adjust the length of the Adjustable Footrests:
1. Remove the snap-pin from the footrest hanger tube.
2. Reposition the footplate to a length suitable for the user.
3. Insert the snap-pin through the footrest hanger and through the
inner tube.
To rotate the Adjustable Footrests:
1. Lift the footrest hanger tubes to disengage the pin.
2. Rotate the footrests outward or inward.
To remove the Adjustable Footrests, lift the footrests out of the receivers on the base frame.
4.3 Commode Pan
The commode pan is designed with an elongated shape that fits
directly under the seat to minimize back splash. A unique splash-
reduction ridge is located at the center of the pan. The high gloss
surface facilitates cleaning and rinsing, while the pouring spout and
handle facilitate emptying. Removal of the Commode Pan is achieved
by sliding the pan rearward.
NOTE: When re-inserting the pan, ensure that the pan is guided into
the green plastic brackets and pushed forward until it hits the stops.
4.4 Casters
Each Jaz-SP front caster is equipped with a dual-lock feature, which
stops the caster from swiveling and rolling simultaneously. To activate
the dual-lock, step on the end of the caster brake lever until it latches
in the “on” position. To deactivate the dual-lock, step on the raised
end of the dual-lock until it latches in the “off” position.

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5.0 CLEANING AND MAINTENANCE
5.1 Cleaning After Each Use
5.1.1 Commode Pan
1. Remove the commode pan and empty contents.
2. Wash the pan with a multi-purpose disinfectant cleaning solution. Use a soft brush if needed.
3. Rinse well before storage or re-use.
NOTE: A soapy hot water wash followed by a disinfectant spray can be substituted for a multi-purpose
disinfectant cleaning solution.
5.1.2 Soft Jaz Seat (if ordered)
1. Spray with a multi-purpose disinfectant cleaner and scrub with a soft brush as required.
2. Rinse with a water spray before storage or re-use.
DO NOT IMMERSE the seat in water or cleaning solutions.
3. For a more thorough cleaning, remove the seat from the shower chair to allow better access to the
underside of the seat and around the opening of the seat.
NOTE: If you did not order a soft seat but would like to have one, you can purchase one from any Raz
dealer.
5.2 Cleaning As Needed
5.2.1 Frame, Armrests, Adjustable Footrests, and Other Components
1. Spray the frame and components with a multi-purpose disinfectant cleaner, scrub with a soft
brush and rinse with water.
It is recommended to the user that a qualified Raz/Jaz dealer check over all fasteners and subassemblies on
a continuing basis or if there is cause for concern to the shower chair’s performance.
To reduce the risk of mildew buildup, the entire shower chair should be wiped down with a soft dry cloth
after the final rinse and before storage or use.
The Jaz-SP must be stored in a dry and clean environment. Avoid exposure to chlorine (e.g. pools
and pool areas), which will deteriorate and discolor the chair over time.
5.3 Suggested Cleaning Products
Task
Recommended Products
General Cleaning
Antibacterial Detergent
Surface Disinfecting
Oxiver TB (Virox Technologies Inc.)
IMPORTANT !
DO NOT USE ABRASIVE SCRUBBING POWDERS OR SCOURING PADS ON THE JAZ-SP.
DO NOT SUBMERGE THE JAZ-SP IN WATER.
RINSE THOROUGHLY AFTER CLEANING TO ENSURE THAT ANY SOAP OR DETERGENT
RESIDUE IS REMOVED.
DO NOT USE CLEANING PRODUCTS WITHOUT CONSULTING THE PRODUCT’S
INSTRUCTIONS AND TAKING APPROPRIATE PRECAUTIONS FOR HUMAN EXPOSURE TO
CHEMICALS.
DO NOT USE CHLORINATED PRODUCTS ON THE JAZ-SP.

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6.0 LIMITED WARRANTY
This warranty is extended only to the original purchaser/user for Jaz-SP that has been purchased from a
qualified Raz/Jaz dealer.
This warranty gives you specific legal rights, but you may have additional legal rights depending on your region
and country.
This warranty shall be extended to comply with regional and national laws and requirements.
With regards to the original purchaser/user only, Raz Design Inc. warrants its base and back frame
components to be free of defects in materials and workmanship for a period of two (2) years from the date of
purchase. All other components on the Jaz-SP are covered for a period of one (1) year and are subject to
normal wear and tear exclusions. If within such warranty period any such product shall be proven to be
defective, the part will be repaired or replaced, at Raz Design’s discretion. This warranty does not include any
labor or shipping charges incurred in replacement, part installation, or repair of any such product.
For warranty service, please contact the dealer from whom you purchased your Jaz-SP. In the event that you
do not received satisfactory warranty service, please contact Raz Design directly using the contact information
located in either the beginning or end of the manual. In your correspondence please provide your dealer’s
name and address, the product type, the date of purchase, the chair’s serial number (on a grey label located
on the chair frame), as well as the nature of the product issue. Do not return products to the manufacturer
without prior authorization.
Limitations and Exclusions:
The foregoing warranty shall not apply to serial numbered products if the serial number has been removed or
defaced, and to products subjected to negligence or an accident. Improper operation, maintenance, or storage
may void the warranty coverage on the Jaz-SP. The warranty does not apply to products modified without Raz
Design’s express written consent. This includes, but is not limited to, modification through the use of
unauthorized parts or attachments, products damaged by reason of repairs made to any component by an
individual or individuals who are not employed by a qualified Raz dealer, or to a product damaged by
circumstances beyond Raz Design’s control. Only Raz Design will have the authority to determine whether or
not the circumstances are eligible for warranty coverage. The warranty will not apply to problems arising from
normal wear or failure to adhere to the instructions contained in this manual.
The foregoing warranty is exclusive of any other warranties, whether expressed or implied, including the
implied warranties of merchantability and fitness for a particular purpose. The sole remedy for violations of any
warranty whatsoever will be limited to repair or replacement of the defective product in compliance to the terms
contained in this document.
The application of any implied warranty shall not extend beyond the duration of the express warranty provided
herein. Raz Design will not be liable for any consequential or incidental damages to part or whole of a Jaz-SP.

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7.0 CONTACTS
It is important that the Jaz-SP be properly assembled and all adjustments be made carefully. Up-to-date
manuals can be downloaded from www.razdesigninc.com. For clarification of any section of the manual,
please contact your dealer or the manufacturer.
Raz Design Inc.
22 Howden Rd. Toronto, Canada M1R 3E4
1.416.751.5678 / 1.877.720.5678 (USA)
[email protected]
PRODUCTS THAT CAN NO LONGER BE USED ARE TO BE DISPOSED OF SEPARATELY
FROM HOUSEHOLD WASTE. THIS MUST BE DONE ACCORDING TO THE LOCAL AND
NATIONAL REGULATIONS FOR ENVIRONMENTAL PROTECTION AND RAW MATERIAL
RECYCLING. PLEASE REFER TO YOUR LOCAL GOVERNMENT WEBSITE FOR FURTHER
INFORMATION ON THE CORRECT DISPOSAL PROCESS.
IMPORTANT !
IT IS IMPORTANT TO CHECK YOUR CHAIR PRIOR TO EACH USE. ALL COMPONENTS
INCLUDING THE BACKREST, ARMREST, SEAT FRAME, BASE FRAME AND WHEELS
SHOULD BE SECURED IN PLACE. IF IT IS EVER FELT THAT ANY ASPECT OF THE JAZ-SP
IS IN NEED OF MAINTENANCE, CONTACT YOUR DEALER. ANY PROBLEMS THAT COULD
AFFECT THE SAFE USAGE OF THE CHAIR MUST BE ATTENDED TO IMMEDIATELY. THE
DEALER/DISTRIBUTOR THAT PROVIDED THE SHOWER CHAIR MUST BE CONTACTED SO
THAT REPAIRS CAN BE MADE PRIOR TO USING THE CHAIR. IT MUST BE MADE CLEAR TO
THE DEALER THAT THE SHOWER CHAIR IS IN NEED OF MAINTENANCE AND IS
UNAVAILABLE FOR USE UNTIL REPAIRS HAVE BEEN UNDERTAKEN AND ALL PROBLEMS
RESOLVED.
IF FOR ANY REASON, YOUR DEALER DOES NOT RESPOND TO YOUR SATISFACTION,
PLEASE CONTACT RAZ DESIGN:
BY EMAIL: [email protected]
BY PHONE: [phone] Canada and USA
1.416.751.5678 Other