RCA RCT6103W46 User manual
RCT6103W46
10" Tablet with wireless keyboard
It's important to read these instructions prior to using your new product for
the first time.
User Manual
Scan for more user manual details or visit www.RCAtablets.com
Equipment tested for
compliance as a
complete unit
EN - 1
Safety Precautions
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe
receiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Warning: Changes or modifications not expressly approved by the party responsiblefor
compliance could void the user’s authority to operate the equipment.
CAN ICES-3(B) / NMB-3(B)
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End user must follow the specific operating instructions for satisfying RF
exposure compliance.This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
The portable device is designed to meet the requirements for exposure to radio waves
established by the Federal Communications Commission (USA). These requirements set a
SARlimit of1.6W/kgaveraged over one gramoftissue.The highestSAR value reported
under this standard during product certification for use when properly worn on the body.
RCT6103W46
Warning: the AC adapter is used as disconnect device and it should remain readily
operable during intended use.
In order to disconnect the mains plug from mains completely, the AC adapter should be
disconnectedfromthemainssocketoutletcompletely.
Service Information
This product should be serviced only by those specially trained in appropriate servicing
techniques. For instructions on how to obtain service, refer to the warranty included in this
guide.
Caution: Use of controls or adjustments or performance of procedures other than those
specifiedmayresultinhazardousradiationexposure.
Some of the following information may not apply to your particular product; however, as with
any electronic product, precautions should be observed during handling and use.
• Readtheseinstructions.
• Keeptheseinstructions.
• Heedallwarnings.
• Followallinstructions.
• Donotusethisapparatusnearwater.
• Cleanonlywithdrycloth.
• Donot blockany ventilationopenings. Install in accordancewiththemanufacturer’s
instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
• Protectthepowercordfrombeingwalkedonorpinchedparticularlyatplugs,
conveniencereceptacles,andthepointwheretheyexitfromtheapparatus.
• Onlyuseattachments/accessoriesspeciedbythemanufacturer.
• Unplugthisapparatusduringlightningstormsorwhenunusedforlongperiodsoftime.
• Referallservicingtoqualifiedservicepersonnel.Servicingisrequiredwhenthe
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposedtorain or moisture,doesnotoperate normally,orhas
been dropped.
ADDITIONAL SAFETY INFORMATION
• The AC adapter and apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the apparatus.
• Always leave sufcient space around the product for ventilation. Do not place product
in or on a bed, rug, in a bookcase or cabinet that may prevent air flow through vent
openings.
• Donotplacelightedcandles,cigarettes,cigars,etc.ontheproduct.
• Careshouldbetakensothatobjectsdonotfallintotheproduct.
• Donotattempttodisassemblethecabinet.Thisproductdoesnotcontaincustomer
serviceable components.
• To prevent the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
• Donot play your headsetat highvolume. Hearingexperts warn againstextendedhigh-
volume play.
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ AND SAVE THIS FOR FUTURE REFERENCE
EN - 2
EN - 3
Contents
Safety Precautions .............................................................................................1
Important Safety Instructions .........................................................................2
Startup ...................................................................................................................4
Overview of Controls .................................................................................................4
Buttons ....................................................................................................................5
Accessories .............................................................................................................5
Navigating the Home Screen ......................................................................................6
Connections ..............................................................................................................8
Battery Management and Charging .......................................................................... 8
Micro-USB ............................................................................................................... ..9
Headphone ................................................................................................................. 9
MicroSD.....................................................................................................................9
HDMI .....................................................................................................................10
Wi-Fi ..........................................................................................................................10
Bluetooth ..................................................................................................................11
Wireless Keyboard ..................................................................................................12
Basic Operation .............................................................................................................13
First Time Operation ....................................................................................................... 13
Basic Operation ..................................................................................................................13
Google NowTM ....................................................................................................................14
VoiceSearch&VoiceActions.............................................................................................14
Google PlayTM .....................................................................................................................15
Settings ..............................................................................................................................15
GoogleTM .....................................................................................................................16
Preinstalled Apps ..........................................................................................................16
Additional Information ..................................................................................................17
Trouble Shooting ............................................................................................................... 17
Specifications .....................................................................................................................17
CopyrightandTrademarkNotices.....................................................................................17
Limited Warranty ............................................................................................................18
EN - 4
Startup
Item Description
Vol+/- Button Presstoincrease/decreasethevolume.
Power Button Presstoenterstandby/wakeupmode,
pressandholdtoswitchOn/Offtheunit.
Headphone Port Headphone connection for personal listening.
Microphone For voice input.
Micro-USB Port Connect to a PC or USB storage device; Or use to charge the battery.
HDMI Jack ConnecttoaTVoradisplaydevice.
DC Jack Connectwith5VDCcharger.
Reset Reset the tablet.
Micro SD Card Slot AcceptsmicroSDcard(upto32G).
Front Camera
Rear Camera
Power Button
Headphone Port
Microphone
Micro-USB Port
DC Jack
HDMI Jack
Vol+/-Button
Reset
MicroSDCard
Slot
Overview of Controls
Speaker
EN - 5
Accessories
The following accessories are included.
Wireless Keyboard ............................................................................................................. x1
AC Adapter ......................................................................................................................... x1
USB Cable .......................................................................................................................... x1
Buttons
Vol +/- Button
Press the Vol +/- button to increase or decrease the volume.
Power Button
Power the Tablet On
Press and hold the Power button until the RCA logo appears.
Power the Tablet Off
Press and hold the Power buttonuntilamessagebox displays. Tap "OK"and the
tablet will be powered off.
Sleep Mode
Briefly press the Power button to put the tablet in sleep mode.
If you don’t operate for some time, the tablet will enter sleep mode automatically.
Tip: You can go to Settings -> DEVICE -> Display -> Sleep to set the screen timeout.
Wake the Tablet from Sleep Mode
Press the Powerbuttontowakethetabletfromsleepmode.
Tip: You can go to Settings -> DEVICE -> Sound -> Volumes to adjust volume settings
for Music, Video, Games&othermedia,NoticationsandAlarms.
EN - 6
Navigating the Home Screen
Notification & Status Bar
Some indicators that inform you about the status of your tablet are shown at the top of the
screen.
Notification Shade
Notifications may come from the system, a game, an application such as E-mail, or the
music player.
When Notifications are available, related icons will appear in the top left corner of the
screen. To open the Notification Shade, touch the Notification icon and swipe your finger
down. Somenotications allowyouto take specicactions by tappingicons withinthe
notification.
After you are finished with a notification, just slide it away to the left or right. If you want to
dismissallnotications,taptheDismissiconatthetopofthenotication.
Status Bar & Quick Settings
The Status Bar in the top right corner shows various indicators, including Wi-Fi connection
andbatterystatus.Toaccess"Quick Settings", touchthestatusbarandswipe down.You
can then adjust various settings on the tablet by touching the corresponding square.
App Icons
Status Bar
Google SearchTM
App Icons
Notification Bar
Recent Apps
Home
Back All Apps
EN -7
Home Screen Icons
All Apps
Tap the All Apps icon to enter the All Apps screen.
In All Apps screen, you can:
•Move between screens: Slide left or right.
•Open an App: Tap its icon.
•Copy an App icon to the Home screen: Press and hold the icon or widget icon and
slowly to drag it to the Home screen.
•View widgets:Tap the widgets tab at the top of a All Apps screen.Widgets are app
information displays that can be placed on your Home screen.
•Get more apps: Tap the Google Play Store icon .
•View info about an App: Press and hold it, and drag it to the top of the screen, then
drop the app over the App Info icon i.
Tip: Most apps include a Menu icon near the top or bottom of the screen that lets you
control the app’s settings.
Back
TapBackicon to return to the previous screen.
• TheBackiconremainsonthebottomofthescreenatalltimes,allowingyouto
navigatebacktothepreviousscreen.
• OnceyougobacktotheHomescreen,youcan’tgobackanyfurtherinyourhistory.
Home
Tap Home icon from anywhere on your tablet to return to the Home screen.
Recent Apps
Tap Recent Apps icon to view recently used apps. Tap an app to use it again.
You can slide down to see more apps. You can also slide it away to the left or right.
Notification & Status Icons
ThebelowtablelistssomeofthefrequentlyusediconsintheNotication&Statusbar:
Item Description
Message Received new message.
Music The Google Play Music app is running.
Screenshots Screenshot captured.
USB tethering Has connected to a PC and the USB tethering is turned on.
Wi-Fi Has a Wi-Fi Internet connection.
Play Store An update for an app is available.
Bluetooth Bluetooth is on.
EN - 8
Connections
Battery Management and Charging
The tablet has a built-in rechargeable battery.
Battery Icon
The battery icon in the upper-right corner shows the battery level or charging status.
Charging the Battery
Use the AC Adapter to charge the battery, and also you can charge it via the Micro-USB
port.
Note: Inordertokeepthebatteryworkinginbestcondition,pleasepayattentiontothe
following:
• The included AC adapter is for use with this unit only. Do not use it with other
equipment.
•Please do not charge the battery in high temperatures.
• Donotwaitforthebatterytobefullydepletedbeforechargingagain.Keepthebattery
charged as needed.
• Iftablet hasnot beenused fora longperiod oftime, thebattery mightbe inover
dischargeprotectionmodeandmaytakelongertocharge.
Prolong the Battery Life
Here are some tips for how to prolong the life of the battery:
• If you aren’t using Wi-Fi, go to Settings -> WIRELESS & NETWORKS -> Wi-Fi,
turn it off.
• Don’t leavetheMaps orNavigationappsopenon thescreenwhenyou’renot
using them.
• Turn down screen brightness and set a shorter screen timeout: Settings ->
DEVICE -> Display.
•If you don’t need it, turn off automatic syncing for all apps: Settings -> ACCOUNTS
->[Google account-name]. This means you need to sync manually to collect
messages, email, and other recent information, and won’t receive notifications when
updates occur.
Full battery Low battery Need to be
charged
Charging
AC Adapter
(included)
To Wall Outlet
ToDCJack
EN - 9
Connect your tablet to a PC or a USB storage device with the included USB cable, to transfer
music, pictures and other files in both directions.
Note: To change your tablet’s USB connection options, you should go to Settings ->
DEVICE -> Storage, and tap Menu icon at the upper right corner. Then tap USB
computer connection to enter to setup.
Thetabletcanbeconnectedtoakeyboard,amouseorotherinputdevicesviaUSB
cable and use it just as you would with a PC.
Micro-USB
Headphone
Headphone can be connected to the tablet’s Headphone port.
Headphone (not included)
To headphone Port
Micro SD
InsertthemicroSDcard,withcontactsfacingthescreen,intothetablet’sMicroSDslot
untilitclicks.
TocheckthestorageofthemicroSDcard,gotoSettings -> DEVICE -> Storage.
RemovethemicroSDcardbypushinginonthecard'sedge.Thecardwillpopout
and can be removed.
Notes:
• YoucanusemicroSDTMcardandmicroSDHCTMcard(upto32GB,SDcardnot
included).
• NeverremoveorinsertmicroSDcardinOnmode.
MicroSDCard
(not included)
ToMicroSDCardSlot
HDMI
EN - 10
Wi-Fi
Connect to a Wi-Fi Network
1. Go to Settings -> WIRELESS & NETWORKS -> Wi-Fi, and slide Wi-Fi to ON.
2. ThedevicewillscanWi-Finetworksautomaticallyanddisplaytheavailablenames.
• Ifthe device findsa networkthat youconnectedto previously,itwillconnect toit
automatically.
3. Tapanetworknametoconnecttoit,andenterapasswordifnecessary.
4. Alternatively, if your Wi-Fi router supports Wi-Fi Protected Setup, tap the WPS icon
at the top of the screen, and then press the WPS button on your router.
You can connect the unit to aTV or other display device usingan HDMI cable through
theHDMIjack.
1. Go to Settings -> DEVICE -> Hdmi,turnontheHDMI.
2. ThesysteminterfaceontheunitisautomaticallysynchronizedwithyourTVscreen.
ToHDMIjack
HDMIcable
(not included)
TV
EN - 11
Bluetooth
You can use Bluetooth to communicate between the unit and other Bluetooth devices,
suchasasmartphoneorwirelesskeyboard.
1. Go to Settings -> WIRELESS & NETWORKS -> Bluetooth, and slide Bluetooth to
ON.
2. Tap SEARCH FOR DEVICES at the upper right corner of this screen and it will scan
automatically and display the available bluetooth devices.
3. Tap a available bluetooth device name to pair with it and follow the instructions to
complete the pairing.
5. If your network does not broadcast its SSID, tap the Plus icon + at the top of
the screen, and enter the Network SSID (name) of the network. If necessary,
entersecurityorothernetworkcongurationdetails.
Note: you can tap Menu icon at the upper right corner in the Settings screen for
advanced settings.
VPN (Virtual Private Network)
Youcancreatevirtualprivatenetwork(VPN)andconnecttoyourprivatenetworksecurely
throughapublicnetwork,suchastheinternet.YoumustsetalockscreenPINorpassword
before you can use credential storage.
AddVPNnetworkandfollowtheinstructionsonthescreen.
Send Files
1. Go to All Apps -> Explorer.
2. Select a file you want to send, touch & hold it until the selection menu appears and
select Send, then follow the instructions to complete the sending.
Receive Files
When the Bluetooth share icon is shows up in Notification bar, touch and drag it to
open the Notification Shade, tap the notification and follow the instructions to complete the
receiving.
EN - 12
Wireless Keyboard
Installing tablet into keyboard case
Keyboard Overview
Micro-USB port
Keys
Bluetooth/Low
battery indicator
Power
indicator
OFF/ON
switch
CAPS
indicator
Charge
indicator
CONNECTkey
Item Description
Micro-USB port UsetochargetheKeyboardbattery.
CAPS indicator LightsupwhenCapsislocked.
Bluetooth/Low battery indicator Blinkswhilepairingorlowbattery.
Charge indicator LightsupwhilechargingtheKeyboardbattery.
The indicator will be off when it is fully charged.
Power indicator LightsupwhenyoupowerontheKeyboardoryouare
usingtheBluetoothKeyboard.
CONNECT key For initial pairing to Bluetooth-enabled tablet or other
device.
OFF/ON switch TurnON/OFFtheKeyboard.
1. Slide the OFF/ON switch at the upper right corner of the Keyboard to the ON position
to turn it on and the POWER indicator will glow red.
2. Press and hold the CONNECT key at the upper right corner of the Keyboard until the
bluebluetoothindicatorblinks.
3. From the Settings Menu on your tablet, turn on Bluetooth. Tap SEARCH FOR
DEVICES at the upper right corner of the unit screen to scan and find the BT
Keyboard-RCA 10.1" Tablet device name.
Connecting the Keyboard
EN - 13
Turning Your Tablet On for the First Time
When using the tablet for the first time, you will be required to setup the following:
1. Select the language, then tap Start .
2. Set the Wi-Fi.
3. If you have a Google Account, select "Yes".Then tap a network name to see more
details or connect to it, and enter a password if necessary.
When prompted, sign in using the email address and password for your Google
Account. If you don’t have one yet, go ahead and create one.
4. Follow the onscreen instructions to setup the tablet.
First Time Operation
Basic Operation
1. ThekeyboardmustbechargedusingthesuppliedUSBcable.The cablecan be
connected to a computer USB port or a USB power adapter (not included) to charge
thekeyboard.
Using the Keyboard
4. Tap the BT Keyboard-RCA 10.1" Tablet device name on the screen and follow the
Bluetooth pairing requestinformation totypethenumberontheKeyboard, then
press ENTER.
2. Once initially paired to the tablet, the keyboard will automatically connect itself to the
tablet when the tablet and keyboard are turned on, with the tablet's Bluetooth function
turned on.
3. Toconservebatterylife,slidethekeyboard'spowerswitchOFFwhennotinuse.
To Micro USB port
USB cable
(included)
To a computer
or a USB power
adapter (not
included)
Note: MakesurethatyourUSBpoweradaptermatchestheMicroUSBpower
specicationsshownontheKeyboard:DC5V 500mA.
EN - 14
Customizing the Home Screen
• FromAllAppsscreentoHomescreen:TapAllAppsicon to open All Apps
screen, press & hold an icon or widget and slowly to drag it to the location of your
choice.ThismakesitmucheasiertochangeyourHomescreenlayout.
• Moveapps orwidgets:Press&holdaniconorwidget,slowlyto dragitto the
screen edge, the screen will switch.
• Delete apps or widgets: Press & hold an icon or widget, when the "X" icon appears
at the left of the screen, drag the icon or widget into it.
• Press& holdthewallpaper onyour Homescreen,and chooseyour wallpaper
from Gallery, Live Wallpapers or Wallpapers.
Tocreateatrulypersonalizedexperience,usingyourlocationandpersonalGoogle
account information, use Google Now. Touch and Hold the Home icon, and slide up to
theGoogleNowicon.FollowtheinstructionstosetupyourGoogleNowexperience.
Turn Voice Search or Voice Action On
YoucaninitiateaVoiceSearchorVoiceActionbytappingtheMicrophoneiconinthetop
left corner of the Home screen.
Whenyou’re viewingthe GoogleNowscreen, you don’thave to touch anything. Just say
“Google.”
Google NowTM
Voice Search & Voice Actions
Drag or Swipe
While holding an item such as an icon, it can sometimes be moved by
dragging it to another area or screen. You may also be able to swipe your
finger across a screen or item to navigate or move it.
Zoom
Byplacing twongerson thescreen, youcan slidethem apart to"ZoomIn",
orpinchthemtogetherto"ZoomOut".
Basic Operation
Using the Touchscreen
Here are some basic procedures for interacting with the touchscreen.
Tap
To select an item on the touchscreen, lightly tap it.
Press & Hold
In some instances, touching the item and holding your finger on it will
present other options or menus.
Google PlayTM
In addition to the apps that come preinstalled on your tablet, you can download Android apps
andgames,music,movies,TVshowsandmagazinesusingtheGooglePlayStoreapp.
1. On the App menu, touch the Google Play Store icon.
2. To search for an item from the Google Play Store app, touch the search icon in the
upperrightcorner,andthentypeakeywordtosearch.
3. Touch an available item to go to its details page. From there you can install or
download the item.
EN - 15
Settings
Settings lets you configure the tablet, set app options, add accounts, and change other
preferences.
WIRELESS & NETWORKS
Wi-Fi — Enable or disable Wi-Fi,andconnecttoawirelessnetworksothatyoucancheck
email, search the Web, or access social media websites.
Bluetooth — Enable or disable Bluetooth.
More... —Enable or disable Airplane mode or VPN.
DEVICE
Sound — Set Volumes, Default notification sound, and enable or disable Touch sounds
and Screen lock sound.
Display — Set Brightness, Wallpaper, Sleep, Daydream, Font size and Wireless display.
Hdmi — Enable or disable Turn on the HDMI and set HDMI Resolution, Screen Zoom and
Screen Timeout.
ScreenshotSetting — Set Select delay time to capture the screen, Set the location of
screenshot storage and enable or disable Show the screenshot button in the statusbar.
Storage —ViewavailablespaceinINTERNAL STORAGE, SD CARD and USB STORAGE
/settherelateditems.
Battery —Viewbatterystatus.
Apps —Viewdownloadedappsandrunningapps.Toviewinformationoruninstallanapp,
tap the relevant app.
Note:To detect when you say "Google" to launchVoice Search orVoice Actions, your
tabletanalyzessoundpickedupbyyourtablet'smicrophoneinintervalsofafewseconds
or less.
Using Voice Search
After tapping the microphone icon, just say whatever it is you want Google to search for.
Using Voice Actions
Therearemanyactionsthatthetabletcanperformusing"VoiceActions".Forexample,
youcansend emails,set alarms,playasong, ornavigatetoa website. Justtap the
Microphoneicon,andsaywhatyouwantthetablettodo.Asyouspeak,VoiceSearch
analyzes your speech and initiates the action.
IfVoiceSearchdoesn’tunderstandyou,itlistsasetofpossiblemeanings.Justtapthe
one you want.
EN - 16
A Google Account lets you organize and access your personal information from any
computer or mobile device.
Add an Account
You can use multiple Google Accounts and Microsoft Exchange ActiveSync accounts on
your tablet.
Youmayalsobeabletoaddotherkindsofaccounts,dependingonyourapps.Toaddsome
accounts, you may need to obtain details from your system administrator about the service
towhichtheaccountconnects.Forexample,youmayneedtoknowtheaccount’sdomainor
server address.
1. Go to Settings -> ACCOUNTS -> Add account.
2. Tapthekindofaccounttoadd.Andthenfollowtheon-screeninstructions.
Remove an Account
1. To remove a Google account, go to Settings -> ACCOUNTS -> Google ->
[account-name] Menu icon -> Remove account.
GoogleTM
Preinstalled Apps
Your tablet comes with many apps preinstalled to allow you to browse the web, send
and receive email, and access entertainment. Spend some time exploring these
apps to learn how your tablet can be most useful for you.
PERSONAL
Location access — Enable or disable Access to my location and LOCATION SOURCES.
Security — Set preferences for SCREEN SECURITY,PASSWORDS, DEVICE
ADMINISTRATION, and CREDENTIAL STORAGE.
Language & input — Set preferences for Language,KEYBOARD & INPUT METHODS,
SPEECH and MOUSE/TRACKPAD.
Backup & reset — Set preferences for BACKUP & RESTORE, and PERSONAL DATA.
ACCOUNTS
You can add an email account or another type of account.
SYSTEM
Date & time — Enable or disable Automatic date & time, and select preferences for date,
time, time zone, time format, and date format.
Accessibility — Select preferences for SERVICES and SYSTEM.
Developer options — Enable or disable various Developer options.
WARNING: Itishighlyrecommended thattheDeveloperoptionsremain turnedOFF.
Adjustingthesesettingscancausethedeviceandapplicationsonittobreakormisbehave.
About tablet
CheckSystemupdates,Status,Legalinformationetc.
Power:DCIN5V(operatewithACadapter)
FrontCamera:0.3Megapixel
RearCamera:2.0Megapixel
Specifications
Tablet displays network or service error message
•
When you are located in places with poor signals, your tablet may lose its Wi-
Fi connection. Try moving closer to the Wi-Fi router.
Touch screen response is slow or incorrect
If the tablet’s touch screen response is incorrect, please try the following:
•
Remove any protective film of the touch screen. The protective film may prevent
the device recognition input.
•
Makesurethatyourfingersdryandcleanbeforeyoutapthetouchscreen.
•
Restart the tablet to clear any temporary software bugs.
Tablet is frozen or a serious error appears
•
If the tablet is frozen or suspended, you may need to close the app program or
reset the tablet.
•
If the tablet is frozen or slow to respond, press and hold the power button for 8
seconds to reset the tablet.
•
Ifthatdoesn'twork,insertapaperclipintotheRESETholeonthebackofthetablet.
Tablet gets warm
•
When using for a long time, the tablet may be warm. This is normal and will not
affect the life or performance of the unit.
Tablet can not show
video of opposite side during skype call
• TheWi-Fi signal is poor. Please move close to your wireless router, or disconnect
other devices from your wireless router, or increase bandwidth of internet
connection.
• PleasechecktheWi-Fisetting.It'srecommendedtouseanIEEE802.11/b/g/n.certified
Wi-Finetwork.
Trouble Shooting
Copyright and Trademark Notices
EN - 17
Additional Information
Google,GooglePlayandothermarksaretrademarksofGoogleInc.
TheWi-FiCERTIFIEDLogoisacertificationmarkoftheWi-FiAlliance.TheWi-FiProtected
SetupMarkisamarkoftheWi-FiAlliance.
BluetoothisaregisteredtrademarkofBluetoothSIGInc.Bluetoothtechnologyiscorporated
under license from Bluetooth SIG Inc.
HDMI,theHDMILogoandHigh-DefinitionMultimediaInterfacearetrademarksorregistered
trademarksofHDMILicensingLLC.
Specifications subject to change without notice.
AVC MULTIMEDIA (“AVC”) makesthefollowinglimitedwarranty.Thislimitedwarrantyextend
to the original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States or Canada are warranted to be free from defects in
materialsorworkmanshipforaperiodofoneyearfromthedateoftheiroriginalretailpurchase.
If the unit fails to conform to this warranty, we will service the product using new or refurbished
parts and products, at AVC’s sole discretion.
Duringaperiodofoneyearfromtheeffectivewarrantydate,AVC will provide, when needed,
service labor to repair a manufacturing defect at its designated Service Center. To obtain
warranty service in the United States or Canada, you must first call our Customer Support
Center at 1-877-252-6873 or 1-855-475-9646, during the hours listed in the box below.
The determination of service will be made by AVC Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured
replacements for defective parts or products will be used for repairs by AVC at its designated
Service Center for one year from the effective warranty date. Such replacement parts or products
are warranted for an additional one year from the date of repair or replacement. The Customer
will be required to ship the unit to the Service Center indicated at the time Customer Support
iscontactedtomakethenecessaryrepairs.Thecustomerisresponsibleforalltransportation
charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVCservicefacilityyoumustusetheoriginalcartonbox
andpackingmaterialoranequivalentasdesignatedbyAVC.
Your Responsibility
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the
United States or Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to
any product or parts which have been lost or discarded, or damage to product or parts
caused by misuse, accident, improper operation or maintenance, or use in violation of
instructions provided with the product, or to product which has been altered or modified
without authorization of AVC, or to products or parts thereof which have had the serial
number removed or changed.
Out of Warranty
Intheeventyourproductrequiresrepairafterthelimitedwarrantyperiodhasexpired,
please contact our Customer Support Center at 1-877-252-6873 or 1-855-475-9646 or
www.RCAtablets.com
Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON
Eastern time.
Important: You are responsible for any transportation, shipping or insurance relative to
the return of product to our Product Returns Center.
EN - 18
Limited Warranty
All warranties implied by state law, including the implied warranties of merchantability and
tnessforaparticularpurpose,areexpresslylimitedtothedurationofthelimitedwarranties
setforthabove.Withtheexceptionofanywarrantiesimpliedbystatelawashereby
limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees,
agreements and similar obligations of manufacturer or seller with respect to the repair or
replacement of any parts. In no event shall AVC be liable for consequential or incidental
damages.
Noperson,agent,distributor,dealerorcompanyisauthorizedtochange,modifyorextend
the terms of these warranties in any manner whatsoever. The time within action must be
commenced to enforce any obligation of AVC arising under the warranty or under any
statute, or law of the United States or Canada or any state thereof, is hereby limited to one
year from the date of purchase. This limitation does not apply to implied warranties arising
under state law.
This warranty gives you specific legal rights and you may also have other rights, which
may vary, from state to state. Some states do not allow limitation on how long an implied
warrantylasts,whenanactionmaybebrought,ortheexclusionorlimitationofincidentalor
consequential damages, so the above provisions may not apply to you.
For more information on other products and services, please visit our web site at :
www.RCAtablets.com
Important: Alsokeepyour“BillofSale”asproofofpurchase.
Model no....................................................................................................................................
Product name.............................................................................................................................
Type of set..................................................................................................................................
Serial no.....................................................................................................................................
Invoice no...................................................................................................................................
Datepurchased..........................................................................................................................
Dealer name..............................................................................................................................
FORSUPPORT,SERVICEANDREPAIR,PLEASEVISIT www.RCAtablets.com
Specicationsandexternalappearancearesubjecttochangewithoutnotice.
©2014AVCMULTIMEDIA
EN - 19
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