Real i Series User manual

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REAL i-Series®
USER MANUAL
i-Series™

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Table of Contents
Purpose of Device 3
Device Description 3
• REAL i-Series Components 3
Indication for Use 3
Contraindications 3
General Warnings and Precautions 3
Potential Adverse Effects/Events 4
Getting Started 4
• Charging the Headset 4
Setting Up REAL i-Series 5
• Turning on the Headset 5
• Wearing the Headset 5
• Adjusting the Volume 5
• Adjusting the Interpupillary Distance (IPD) 5
Using REAL i-Series 6
• Onboarding Tutorial Overview 6
• Navigating REAL i-Series 6
• Selecting and Launching Apps & Experiences 6
• Connecting to Wi-Fi 7
• REAL Connect™7
• How to Receive App or System Updates 10
Putting Away REAL i-Series 11
• Cleaning and Maintenance 11
Traveling with REAL i-Series 11
Disposing REAL i-Series 11
Troubleshooting Information 11
Technical Specification 12
Symbols Glossary 12
Technical Information 13

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CAUTION: PLEASE READ ALL INSTRUCTIONS PROVIDED IN THIS USER MANUAL.
PURPOSE OF DEVICE
REAL i-Series is a virtual reality system designed to support general wellness through
immersive virtual experiences. REAL i-Series applications (apps) can be shared
remotely with friends and family via the REAL Connect and REAL Remote™feature.
DEVICE DESCRIPTION
REAL i-Series Components:
1. Virtual Reality (VR) Headset: Allows you to experience REAL i-Series apps in
the virtual world.
2. Charging Adapter and Cable for Headset: Allows charging of the VR headset.
3. Headset Controller: Provides access to advanced settings.
Note: Only to be used in certain troubleshooting and administrative tasks by
REAL®Product Tech Support specialists.
• 2✕AAA batteries: Required to turn on controller
If you’re missing any components, please contact REAL Product Tech
Support at 1.855.732.5797 or [email protected]. The
REAL i-Series is a Type BF Applied Part. The full expected latency of the
device, including movement detection, processing, and visual representation
is 35 milliseconds or less. This value is considered minimal and sufficiently
low enough so that movement can be quickly detected.
INDICATION FOR USE
REAL i-Series is a virtual reality system designed to support general wellness
through immersive virtual experiences.
CONTRAINDICATIONS
There are no known contraindications of REAL i-Series.
GENERAL WARNINGS AND PRECAUTIONS
If you experience motion sickness, dizziness, headache, eye strain, or fatigue when
using the system, stop using the system immediately and contact your
healthcare provider.
Use caution when using this device if you have a history of inner ear issues that
might cause vertigo or motion sickness.
Before performing activities with the system, make sure to remove all surrounding
obstacles within two feet to ensure a safe environment. Be aware of the limitations in
range of motion and avoid excessive gestures to prevent injuries. It is recommended
to sit at all times when using the system to avoid trips and falls.
Headset tracking may be lost or compromised if large objects obscure the headset.
Ensure the product is used in a well-lit area.
Avoid sitting in front of mirrors and reflective surfaces while system is in use.
Do not continue to use the system if components start to overheat (exceed 105.8 °F
or 41 °C).
5
6
2
1
3
4
1Power button
2LED (Status light)
3USB Type-C connector
4Tracking sensors
5Back head support
6Adjustment dial
7Adjustment head strap
3
7
1 1
2
45 6
Back
Front
1Speaker
23.5 mm headset jack
3Volume buttons
4Face cushion
5Microphone
6IPD adjustment slider
7Proximity sensor

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To avoid risk of electric shock, only plug the device into a grounded outlet and
always unplug the device before cleaning it.
In the event of electromagnetic disturbances such as when the system is used in
close proximity to RF transmitters or receivers, the performance of the REAL i-Series
may be affected.
Do not drop the system. The headset and headset controller may suffer damage
when dropped or struck against another object. Do not allow liquid products to be
near any system component.
Do not use the device adjacent to other equipment because it could result in
improper operation. If such use is necessary, this equipment and the other
equipment should be observed to verify that they are operating normally.
Do not tamper with or modify any component.
Use of accessories, transducers, and cables other than those specified or provided
by the manufacturer of this equipment could result in increased electromagnetic
emissions or decreased electromagnetic immunity of this equipment and result
in malfunction.
Periodically inspect equipment, electrical cords, and cables for damage or signs of
wear. Do not use damaged components, and replace as needed.
Accessories such as power adapters and cables should only be replaced with
identical accessories to that of the REAL i-Series. Any changes or replacements of
accessories will likely impact compliance of REAL i-Series.
Make sure the device is used on a secure network to ensure the security of any data
processed by the device.
POTENTIAL ADVERSE EFFECTS/EVENTS
Visual stimulation through head-mounted displays has a small possibility of
provoking an epileptic seizure. Should this occur, stop using the device immediately
and contact your healthcare provider.
Other possible complications include, but are not limited to, the following:
claustrophobia, discomfort, disorientation/vertigo/dizziness, drowsiness, eye strain,
falls or fractures, headache/migraine, insomnia, light-headedness, motion sickness,
nausea, pain, seizure, repetitive strain injury, vision problems, skin irritation.
Should any of the above occur, stop using the device immediately and contact your
healthcare provider.
GETTING STARTED
Charging the Headset
1. Insert the small end of the charging cable into the USB port located on the
top side of the headset.
2. Connect the other end of the charging cable into the adapter.
3. To start charging the headset, connect the power adapter to a power outlet.
An orange LED light will appear when the headset is charging.
4. LED light becomes solid white when fully charged. Full charge requires
approximately 60 minutes.
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Solid white: Headset fully charged.
Dim white: Headset on standby.
Solid Orange: Headset charging.
Flashing white: Headset booting up.
Flashing orange: Battery level low.
Headset LED Status

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SETTING UP REAL i-Series
Turning on the Headset
1. After the headset is fully charged, unplug the charging cable from
the headset.
2. Power on the headset by holding down the top button for approximately 2
seconds. A flashing white light will appear on top of the headset.
Wearing the Headset
1. Loosen the straps located on the top of the headset.
2. Loosen the back head support using the adjustment dial.
3. Wear the headset, then pull down the back head support until it rests at the
base of your head.
a. If you have long hair, position the back head support above the base of
your head.
4. Tighten the straps on top and turn the adjustment dial to tighten the back
head support, until the fit is comfortable.
Note: Eyeglasses and hearing aids can be worn during system use.
Adjusting the Volume
Audio can be heard via the headset’s built-in speakers or by plugging in wired
headphones (or earphones) with a 3.5 mm connector in the headphone jack located
on the bottom side of the headset.
• To adjust the volume of the speakers or headphones, press the volume button
at the bottom of the headset.
Adjusting the Interpupillary Distance (IPD) on the Headset
To avoid blurry and out-of-focus virtual experiences, adjust the IPD of the headset
lenses using the adjustment slider on the underside of the headset.
1. With the headset on, move the adjustment slider towards the left or right until
the view is clear and focused.
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3
Hold power button
until headset turns ON

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USING REAL i-Series
Onboarding Tutorial Overview
The onboarding tutorial is recommended for first-time REAL i-Series users. Follow
the prompts on the screen to complete the tutorial.
The tutorial reviews the following:
1. How to adjust the headset
2. How to view an experience using REAL i-Series
3. Main menu walkthrough
a. Location of buttons
i. REAL Connect
ii. Wi-Fi menu
iii. Repeat Onboarding Tutorial
b. Location of indicators
i. Headset battery status indicator
c. App menu
Navigating REAL i-Series
REAL i-Series features two intuitive navigation options
• Navigating with Gaze-Select
• Navigating with Voice
Navigating with Gaze-Select
How to make a selection
1. Look at the selection icon.
2. A yellow Gaze-Circle will follow your gaze.
3. To select, place the Gaze-Circle on the selection icon and hold until the
progress circle completes.
Navigating with Voice
How to navigate with voice*
1. Select voice command icon in the main menu.
2. When prompted, select ‘Yes, turn on Voice Commands.’
3. To navigate, say “Hey REAL” + “(select and say desired voice command).”
Voice Command Suggestions
1. To navigate REAL i-Series, you can say:
a. close app, recenter, volume up/down, mute
2. To navigate REAL i-Series immersive content, you can say:
a. pause, play, loop, restart, next, rotate left/right, rotate 180, previous,
start over, go home, go back.
*Note:
• To access the widest breadth of the voice command feature, we recommend
connecting to the internet as not all voice command features are available offline.
• Interpreting your voice into commands works without an internet connection.
The REAL i-Series does not record or store voice commands.
• Voice commands are not supported in Breathe™, Enhance™, Music in Motion™,
and Serene Lake™.
Selecting and Launching Apps and Experiences
Using Gaze-Select
1. Place the Gaze-Circle on the selection icon of the desired app
or experience and hold until progress circle completes.

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2. Control your experience by using the timeline control menu.
1. Close button: returns to the app menu
2. Back button: goes to the previous experience
3. Play/Pause button: selects to play or pause experience
4. Timeline slider: jumps to segment of an experience
5. Forward button: goes to the next experience
6. Loop button: continuously replays an experience
7. Narration: turns the narration on/off during an experience
8. Closed captions or subtitles: turns closed captions on/off during
an experience
9. Left/Right arrows: moves the screen to left/right side, or behind you
Using Voice*
1. Turn on Voice Command option from the main menu.
2. To select an app or experience, say “Hey REAL” + App or Experience Name
(e.g. "World Traveler™" or "Paris").
3. During playback, say “Hey REAL” + Control Commands (e.g. play, pause, loop,
restart, next).
*Note:
• To access the widest breadth of the voice command feature, we recommend
connecting to the internet as not all voice command features are available offline.
• Interpreting your voice into commands works without an internet connection.
The REAL i-Series does not record or store voice commands.
• Voice commands are not supported in Breathe, Enhance, Music in Motion,
and Serene Lake.
Wi-Fi Connectivity
REAL i-Series can be connected to Wi-Fi.
Note:
• Wi-Fi is not required to experience REAL i-Series apps. However, REAL
i-Series requires Wi-Fi to use REAL Connect and receive new updates.
• If your Wi-Fi network requires logging in via a web page, please contact
Product Tech Support at 855.732.5797 or [email protected].
Connecting to Wi-Fi
To connect your headset to Wi-Fi:
1. Select the Wi-Fi icon from the main menu.
2. Choose your preferred Wi-Fi network from the list.
3. If the selected Wi-Fi network requires a password, enter the password and
then select ‘Connect.’
4. Select ‘Back’ to return to the main menu.
REAL Connect
Follow the instructions below to use REAL Connect as a host (in headset) or guest.
Host
Requirement: Active Wi-Fi connection (minimum connection speed > 1 Mbit/s).
Host Connection Steps
1. Select the REAL Connect icon.
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2. Select ‘Create Room’.
3. A room code is generated for your guest. Select ‘Continue.’
Note: Room codes are unique for each session.
4. Share the Real Connect URL and room number with your guest.
You can email the REAL Connect URL and room number
a. Select the ‘Email’ option.
b. Enter your name.
c. Select the email field, and enter the guest’s email address.
Note: No personal information, including names, email addresses, phone
numbers or IP addresses, are saved. For further information, please see our
privacy policies available at www.gorealconnect.com.
5. After your guest enters the room code, a door icon with your guest’s name
appears. Select the door to allow your guest into the session.
6. Once successfully connected, a white door icon and a window showing
the guest will appear to the right.
7. Select ‘Back’ to return to the main menu to select an app.
Host Controls and Ending a Session
Hover the Gaze-Circle on the window showing the guest and the following controls
will appear.
1. Mute /Unmute : Mute or unmute guest’s microphone.
2. Close ×:To close the guest window and end a session, simply select
the ×sign.
3. Enlarge Guest Window: Hover on the guest window to enlarge view. Guest
window will return to original size when you gaze away.

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Hover the Gaze-Circle on the white door and the following controls will appear.
1. Mute /Unmute : Mute or unmute REAL Connect session.
Note: This option mutes/unmutes the host's and guest's mics.
2. End Room ×:To end a session, simply select the ×sign.
Guest
Requirements:
1. Windows®or Mac®laptop or notebook
2. Google Chrome™browser
Note: If you do not have Google Chrome browser installed, please visit
https://www.google.com/chrome/
Guest Connection Steps:
1. Open a new tab on your Google Chrome browser.
2. Enter www.gorealconnect.com in the address bar.
OR
Open the REAL Connect email invite sent by the host.
a. Select the URL provided in the invite.
Note: Please ensure that Google Chrome browser is your default web
browser.
3. Enter your name and the room number provided by your host.
4. REAL Connect requires access to your computer’s camera and microphone.
When prompted on the browser, choose ‘Allow’ for both.
Guest Controls and Ending a Session
The following controls will appear on top of the screen.
1. Video Camera ON / Video Camera OFF : Turn on/off your video
camera.
2. Mute / Unmute : Mute or unmute your microphone.
3. Volume : Displays the speaker volume. Adjust the slider to increase or
decrease your speaker volume.
4. Exit : Select to exit the session.
REAL Remote
Allows guest to control host’s (in-headset) experience during a REAL Connect
session.

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2. If the main menu has more than 6 apps, new apps will appear on the
next page.
a. Move to the next page by selecting the grey dot at the bottom of
the screen.
System Updates
1. When a system update is ready to install, a notification stating ‘NEW’ will
appear above the ‘Restart’ icon.
2. Select the ‘Restart’ icon .
3. A message prompting you to restart the device will appear. Select ‘Yes.’
4. Once the update is complete, the headset will restart. To check the system
version information, place your Gaze-Circle over the REAL i-Series logo.
REAL Remote Controls
Image for reference purposes only.
1. Select to open REAL Remote menu
2. Select to choose immersive content for host (in headset)
3. Indicates REAL i-Series headset battery charge status
4. Select to control
a. Host timeline control menu
b. Host and Guest volume
c. Recenter Host view
5. Select to search REAL i-Series content
How to Receive App or System Updates
To receive new apps or system updates, the headset must be powered on and
connected to a Wi-Fi network (minimum connection speed > 1 Mbit/s).
App Updates
1. When a new app or experience is available, you’ll see it in the main menu.
Note: If an app or an experience has not fully downloaded, a cloud icon
will appear. To finish downloading:
a. Select the app or experience with the cloud icon.
b. A ‘Loading’ message will appear.
c. Once fully loaded, the ‘Loading’ message will disappear and the app/
experience will open.
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PUTTING AWAY REAL i-Series
1. Remove headset.
2. Power off the headset by pressing and holding the power button for
approximately 2 seconds.
Hold power button
until headset turns OFF
3. Charge the headset.
Cleaning and Maintenance
• Clean the headset with sanitizing wipes.
• Start by cleaning the outer and inner plastic components of the headset.
• When cleaning the lenses on the headset, gently wipe lenses with a soft cloth
to avoid smears or scratches.
• Use only water-based solvents for cleaning. Do not use petroleum-based
compounds, acids, caustics, or chlorinated solvents to clean or lubricate
any parts.
• There is no preventive inspection, calibration, and maintenance necessary for
the REAL i-Series, besides the initial set up procedure. No parts within the
system will require inspection nor maintenance by a service personnel to
ensure basic safety during the three years of product lifespan.
TRAVELING WITH REAL i-Series
• If traveling by air, please check with your carrier to confirm that the product
can be carried on the airplane.
• If you are traveling to a country other than the United States, you may require
an international plug adapter or a separate cable adapter compatible with the
destination country’s power outlets.
DISPOSING REAL i-Series
If the system no longer stays powered on and connected through the entire duration
of a session, instead of disposing the system, contact your local REAL representative
or Product Tech Support at 1.855.732.5797 or [email protected].
TROUBLESHOOTING
For additional assistance, please contact REAL Product Tech Support at
1.855.732.5797 or [email protected].
1. Headset is not charging
a. Check both ends of the charging cable for a possible loose connection.
b. Make sure the charging adapter is plugged correctly into the
power outlet.
2. Headset is not turning on
a. Charge the headset for at least 30 minutes and try again.
b. Make sure the LED light on the headset shows blinking/solid white
before use.
3. Headset falls asleep
a. Hold down the power button on top of the headset for approximately 2
seconds to wake the headset back up.
4. Cannot connect headset to Wi-Fi
a. Make sure the correct Wi-Fi password is entered.
5. Headset loses tracking
a. Ensure you’re in a well-lit area. Avoid irregular or dim lighting in
the room.
b. Wipe the external lenses with a dry, microfiber cloth – smudges can
create tracking issues.
c. Ensure you are facing walls with contrast. Avoid blank, mirrored,
or glass walls.
6. I cannot connect to REAL Connect
a. Ensure the headset is connected to Wi-Fi.
7. My guest cannot enter the REAL Connect session.
a. Ensure the guest’s computer is connected to the internet.
b. Ensure the guest is using a Google Chrome browser to visit
www.gorealconnect.com.

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Latency ≤35 milliseconds
Input Supply Voltage Range 100-240V AC, 50-60 Hz
Operating Temperature 15 °C to 30 °C (59 to 86 °F)
Operating Pressure 102 kPa or less (14.8 psi or less)
Operating Relative Humidity 15% to 90%
Operating Elevation 2,500 meters or less (8202.1 ft. or less)
Transportation and Storage Temperature 0°C to 30 °C (32 to 59 °F)
Transportation and Storage Pressure 102 kPa or less (14.8 psi or less)
Transportation and Storage Relative Humidity
15% to 90%
TECHNICAL SPECIFICATIONS
SYMBOL GLOSSARY
c. Ensure the guest has allowed the website, www.gorealconnect.com,
access to their computer’s microphone/camera.
i. To view microphone and camera permission, visit
www.gorealconnect.com.
ii. Select the padlock sign located next to the website name in the
browser’s address bar.
iii. Choose ‘Allow’ for both the microphone and camera option.
d. Ensure the guest has correctly entered the room code displayed on
the host’s headset viewer.
8. Equipment was exposed to liquid
a. Remove the exposed equipment from your body. Power down the
equipment if possible and do not use the equipment. Pat the wet
equipment dry and do not plug in cables. Call REAL Product Tech
Support at 1.855.732.5797 or [email protected].
Refer to User Guide (Instruction Manual)
Type BF Applied Part
WEEE
Manufacturer
Catalog Number
Lot Number
Date of Manufacture
Alternating Current
Class II Equipment
Serial Number
US and Canada Certification
Keep Dry
Transportation Temperature Range
Transportation Atmospheric Pressure Range
Transportation Humidity Range
Protection against ingress of solid foreign objects level 2 and
water level 2

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REAL i-Series is intended for use in the electromagnetic environment specified below. The customer or the REAL i-Series
should assure that it is used in such an environment.
Emissions Test Compliance
RF emissions
CISPR 11 Group 1
REAL i-Series uses RF energy only for its internal
function. Therefore, its RF emissions are very low
and are not likely to cause any interference in
nearby electronic equipment.
RF emissions
CISPR 11 Class B
REAL i-Series is suitable for use in a residential
environment, institutional environment or any
facility that may facilitate rehabilitation.
Harmonic emissions
IEC 61000-3-2 Class A
Voltage Fluctuations/
Flicker emissions Complies
TECHNICAL INFORMATION
REAL i-Series is intended for use in the electromagnetic environment specified below. The customer or the user of REAL
i-Series should assure that it is used in such an environment.
Immunity test IEC 60601
test level
Compliance level Electromagnetic
environment – guidance
Electrostatic
discharge (ESD)
IEC 61000-4-2
±8 kV contact
±15 kV air
±8 kV contact
±15 kV air
Floors should be wood, concrete
or ceramic tile. If floors are covered
with synthetic material, the relative
humidity should be at least 30%.
Electrical fast
transient/burst
IEC 61000-4-4
±2 kV for
power supply lines
±1 kV for
input/output lines
±2 kV for
power supply lines
±1 kV for
input/output lines
Mains power quality should be that
of a typical commercial or hospital
environment.
Surge
IEC 61000-4-5
±1 kV differential mode
±2 kV common mode
±1 kV differential mode
±2 kV common mode
Mains power quality should be that
of a typical commercial or hospital
environment.
Voltage dips, short
interruptions and
voltage variations
on power supply
input lines
IEC 61000-4-11
Voltage Dips 30% reduction,
25/30 periods
At 0°
Voltage Dips 30% reduction,
25/30 periods
At 0°
Mains power quality should be
that of a typical residential or
rehabilitation environment. If the user
of the EQUIPMENT requires
continued operation during power
mains interruptions, it is
recommended that REAL i-Series
be powered from an uninterruptible
power supply or a battery.
Voltage Dips > 95% reduc-
tion, 0.5 period
At 0°, 45°, 90°, 135°,
180°,
225°, 270° and 315°
Voltage Dips > 95% reduc-
tion, 0.5 period
At 0°, 45°, 90°, 135°,
180°,
225°, 270° and 315°
Voltage Dips > 95% reduc-
tion, 1 period At 0°
Voltage Dips > 95% reduc-
tion, 1 period At 0°
Voltage Interruptions > 95%
reduction, 250/300 periods
Voltage Interruptions > 95%
reduction, 250/300 periods
(50/60 Hz)
magnetic field
IEC 61000-4-8
30 A/m 30 A/m Power frequency magnetic fields
should be at levels characteristic of a
typical location in a typical commer-
cial or hospital environment.
REAL i-Series is intended for use in the electromagnetic environment specified below. The customer or the user of REAL
i-Series should assure that it is used in such an environment.
Immunity test IEC 60601
test level
Compliance level Electromagnetic
environment – guidance
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
3 Vrms
150 kHz to 80 MHz
(6 Vrms in ISM radio Bands
within 150kHz – 80MHz)
10 V/m
80 MHz to 2.7 GHz
3 Vrms
10 V/m
Portable and mobile RF communications
equipment should be used no closer to
any part of REAL i-Series, including cables,
than the recommended separation distance
calculated from the equation applicable to
the frequency of the transmitter.
Recommended separation distance
d = 1.2√P
d = 1.2√P 80 MHz to 800 MHz
d = 2.3√P 800 MHz to 2.7 GHz
where P is the maximum output power rating
of the transmitter in watts (W) according
to the transmitter manufacturer and d is
the recommended separation distance in
meters (m).
Field strengths from fixed RF transmitters,
as determined by an electromagnetic site
survey,ashould be less than the compliance
level in each frequency range.b
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflec-
tion from structures, objects, and people.
aField strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast, and TV broadcast cannot be predicted theoretically
with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site
survey should be considered. If the measured field strength in the location in which REAL i-Series is used exceeds the appli-
cable RF compliance level above, REAL i-Series should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as reorienting or relocating REAL i-Series.
b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
Recommended separation distances between
portable and mobile RF communications equipment and REAL i-Series
REAL i-Series is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The
customer or the user of REAL i-Series can help prevent electromagnetic interference by maintaining a minimum distance
between portable and mobile RF communications equipment (transmitters) and REAL i-Series as recommended below,
according to the maximum output power of the communications equipment.
Rated maximum
output power
of transmitter
W
Separation distance according to frequency of transmitter
m
150 kHz to 80 MHz
d = 1.2√P
80 MHz to 800 MHz
d = 1.2√P
800 MHz to 2.7 GHz
d = 2.3√P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
FFor transmitters rated at a maximum output power not listed above, the recommended separation distance d in
meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection
from structures, objects, and people.

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This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a residential setting. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
The full expected latency of the device, including movement detection, processing, and visual representation is 35 milliseconds
or less. This value is considered minimal and sufficiently low enough so that movement can be quickly detected.
Reference FCC ID: NM82Q27200
Mode of Operation:
Charging mode and battery mode
Product availability varies by country. REAL i-Series is not intended to diagnose or treat any medical condition and should not
be relied on for any medical purposes. It is intended to support general wellness through immersive virtual experiences. Any
health related concerns should be directed to a healthcare provider. Please see realsystem.com for more information.
Copyright ©2021–2023 Penumbra, Inc. All rights reserved. The Penumbra P logo, REAL Hero logo, REAL i-Series logo,
REAL i-Series, REAL Connect, REAL Remote, REAL, World Traveler, Breathe, Music in Motion, Skies & Auroras logo, Guided
Mindfulness logo, Serene Lake, Serene Lake logo, Enhance, Enhance logo, Beach Retreats logo, and Wildlife Encounters
logo are registered trademarks or trademarks of Penumbra, Inc. in the USA and other countries. All other trademarks are the
property of their respective owners.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux
conditions suivantes :
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre
le fonctionnement.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
Les changements ou les modifications qui n’ont pas été expressément approuvés par la partie responsable de la conformité
peuvent faire perdre à l’utilisateur son droit d’utiliser l’appareil. Email: [email protected]
Tel: 1.855.REAL-SYS
1.855.732.5797
Manufacturer:
Penumbra, Inc.
One Penumbra Place
Alameda, CA 94502 USA
20549.H
2023-11
Immunity to RF Wireless Communications Equipment
Test
Frequency
(MHz)
Band a)
(MHz)
Service a) Modulation b) Maximum
Power
(W)
Distance
(m)
IMMUNITY
TEST LEVEL
(V/m)
385 380-390 TETRA 400 Pulse
modulation b)
18 Hz
1.8 0.3 27
450 430-470 GMRS 460,
FRS 460
FM c)
±5 kHz deviation
1 kHz sine
2 0.3 28
710 704 – 787 LTE Band 13, 17 Pulse
modulation b)
217 Hz
0.2 0.3 9
745
780
810 800-960 GSM 800/900,
TETRA 800,
iDEN 820,
CDMA 850,
LTE Band 5
Pulse
modulation b)
18 Hz
2 0.3 28
870
930
1720 1700-1990 GSM 1800;
CDMA 1900;
GSM 1900;
DECT;
LTE Band 1, 3,
4, 25; UMTS
Pulse
modulation b)
217 Hz
2 0.3 28
1845
1970
2450 2400-2570 Bluetooth,
WLAN,
802.11 b/g/n,
RFID 2450,
LTE Band 7
Pulse
modulation b)
217 Hz
2 0.3 28
5240 5100-5800 WLAN 802.11
a/n
Pulse
modulation b)
217 Hz
0.2 0.3 9
5500
5785
a) For some services, only the uplink frequencies are included.
b) The carrier shall be modulated using a 50% duty cycle square wave signal.
c) As an alternative to FM modulation, 50% pulse modulation at 18 Hz may be used because while it does not represent
actual modulation, it would be worst case.