Realtone WSS530 User manual

User Manual
WSS530 VoIP Phone
AdvancedBusiness Phone
ForIPPBXapplications
Version:V1.7.90.72
2009 RealtonetechnologyCo,. Ltd
All rightsreserved.
ThisdocumentissuppliedbyRealtoneTechnologyCo.,Ltd,Nopart
ofthisdocument maybereproduced,republishedorretransmitted
inanyformorbyanymeanswhatsoever,whetherelectronicallyor
mechanically,including,but not limited to,bywayofphotocopying,
recording,information recordingorthroughretrievalsystems,
withouttheexpresswrittenpermissionofRealtoneTechnologyCo.,
Ltd.RealtoneTechnologyCo.,Ltdreservestheright torevisethis
document andmakechangesatanytimeandwithout the
obligation tonotifyanypersonand/orentityofsuchrevisions
and/orchanges. Productspeci cationscontained inthisdocument
aresubjectto changewithout notice.

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Safety Notices
Pleasereadthefollowingsafetynoticesbeforeinstallingorusingthisphone.Theyarecrucialfor
thesafeandreliableoperationofthedevice.
lPleaseusetheexternalpowersupplythatisincludedinthepackage.Otherpowersupplies
maycausedamagetothephone, affectthebehaviororinducenoise.
lBeforeusingtheexternalpowersupplyinthepackage,pleasecheckwithhomepower
voltage. Inaccuratepowervoltagemaycausefireanddamage.
lPleasedo notdamagethepowercord.If powercordorplugisimpaired,donotuseit,it may
causefireorelectricshock.
lTheplug-socketcombinationmustbeaccessibleatall timesbecauseitservesasthemain
disconnectingdevice.
lDonotdrop,knockorshakeit. Roughhandlingcanbreak internalcircuit boards.
lDonotinstall thedevice inplaceswherethereisdirectsunlight.Alsodonotputthedevice
oncarpetsorcushions. Itmaycausefireorbreakdown.
lAvoidexposurethephonetohightemperature,below0 orhighhumidity.Avoidwetting
theunit withanyliquid.
lDonotattempttoopenit.Non-experthandlingofthedevicecoulddamageit.Consult your
authorizeddealerforhelp, orelseit maycausefire, electricshockand breakdown.
lDonotuseharshchemicals,cleaningsolvents,orstrong detergentstocleanit.Wipeit witha
softcloththathasbeenslightlydampenedinamildsoapand watersolution.
lWhenlightning,donottouchpowerplugorphoneline, it maycauseanelectricshock.
lDonotinstall thisphoneinanill-ventilatedplace.
lYou areinasituationthatcouldcausebodilyinjury.Beforeyouworkonanyequipment,be
awareofthehazardsinvolvedwithelectricalcircuitryandbefamiliarwithstandardpractices
forpreventingaccidents.

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TableofContent
1.INTRODUCINGWSS530VOIPPHONE....................................................................................5
1.1. THANKYOUFORYOUR PURCHASING WSS530 ........................................................................5
1.2. DELIVERY CONTENT ...............................................................................................................5
1.3. KEYPAD...................................................................................................................................5
1.4. PORTFORCONNECTING ..........................................................................................................7
2. INITIALCONNECTINGAND SETTING..................................................................................8
2.1. CONNECTTHEPHONE ..............................................................................................................8
2.1.1.Connecttonetwork ..........................................................................................................8
2.1.2.Poweradaptorconnection................................................................................................9
2.2. BASIC INITIALIZATION............................................................................................................9
2.2.1.Networksettings...............................................................................................................9
3.WSS530 SBASIC OPERATION...............................................................................................12
3.1. ANSWERCALLS .....................................................................................................................12
3.2. PLACECALLS ........................................................................................................................12
3.3. END CALLS ............................................................................................................................13
3.4. CALLTRANSFER....................................................................................................................14
3.5. CALLHOLD ...........................................................................................................................14
3.6. 3-WAYCONFERENCECALL ....................................................................................................14
3.7. SWITCHBOARD OPERATORFEATURE ....................................................................................14
3.8. CALLRECORDS .....................................................................................................................15
4.WEBCONFIGURATION..........................................................................................................16
4.1. INTRODUCTIONOFCONFIGURATION .....................................................................................16
4.1.1.Waystoconfigure ..........................................................................................................16
4.1.2.PasswordConfiguration.................................................................................................16
4.2. SETTINGVIAWEBBROWSER..................................................................................................16
4.3. CONFIGURATIONVIA WEB...................................................................................................17
4.3.1.BASIC............................................................................................................................17
4.3.1.1. Status .....................................................................................................................................17
4.3.1.2.Wizard...................................................................................................................................17
4.3.1.3. CallLog..................................................................................................................................19
4.3.1.4.MMISET...............................................................................................................................19
4.3.2.Network..........................................................................................................................20
4.3.2.1.WAN Config ..........................................................................................................................20
4.3.2.2. LANConfig............................................................................................................................22
4.3.2.3.QosConfig.............................................................................................................................22
4.3.2.4. ServicePort............................................................................................................................25
4.3.2.5. DHCPSERVER.....................................................................................................................26
4.3.2.6. SNTP......................................................................................................................................27
4.3.3.VOIP..............................................................................................................................28

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4.3.3.1. SIPConfig..............................................................................................................................28
4.3.3.2.IAX2Config...........................................................................................................................32
4.3.3.3. StunConfig............................................................................................................................33
4.3.3.4. DIALPEERsetting ...............................................................................................................34
4.3.4.Phone.............................................................................................................................37
4.3.4.1. DSPConfig.............................................................................................................................37
4.3.4.2. CallService............................................................................................................................38
4.3.4.3. DigitalMapConfiguration ....................................................................................................40
4.3.4.4.PhoneBook............................................................................................................................42
4.3.4.5.FunctionKey..........................................................................................................................42
4.3.5.Maintenance..................................................................................................................44
4.3.5.1. AutoProvision .......................................................................................................................44
4.3.5.2. SyslogConfig.........................................................................................................................45
4.3.5.3. ConfigSetting........................................................................................................................45
4.3.5.4. Update....................................................................................................................................46
4.3.5.5. AccountConfig......................................................................................................................47
4.3.5.6. Reboot....................................................................................................................................48
4.3.6.Security..........................................................................................................................49
4.3.6.1.MMIFilter.............................................................................................................................49
4.3.6.2.Firewall..................................................................................................................................50
4.3.6.3. NATConfig............................................................................................................................51
4.3.6.4. VPNConfig............................................................................................................................54
4.3.7.Logout............................................................................................................................55
5. CONFIGURATIONVIA KEYPAD .................................................................................................56
5.1. Keypad introduction..........................................................................................................56
5.2. Menu Tree........................................................................................................................56
6. APPENDIX.................................................................................................................................57
6.1. SPECIFICATION .....................................................................................................................57
6.1.1.Hardware.......................................................................................................................57
6.1.2.Voicefeatures ................................................................................................................57
6.1.3.Networkfeatures............................................................................................................58
6.1.4.Maintenanceandmanagement......................................................................................58
6.1.5.Specialfeatures..............................................................................................................58
6.2. DIGIT-CHARACTERMAPTABLE .............................................................................................59

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1. IntroducingWSS530VoIP Phone
1.1. ThankyouforyourpurchasingWSS530
Thankyou foryourpurchasingWSS530, WSS530 isafull-featuretelephonethatprovidesvoice
communicationoverthesamedatanetworkthatyourcomputeruses.Thisphonefunctionsnot
onlymuchlikeatraditionalphone,allowingtoplace andreceivecalls,and enjoyotherfeatures
thattraditionalphonehas,butalsoit ownmanydataservicesfeatureswhichyoucouldnotexpect
fromatraditionaltelephone.
Thisguidewill helpyoueasilyusethevariousfeaturesandservicesavailableonyourphone.
1.2. DeliveryContent
Pleasecheckwhetherthedeliverycontainsthefollowingparts:
Thebaseunit withdisplayandkeypad
Thehandset
Thehandsetcable
Thepowersupply
TheEthernetcable
TheUserManual(youmaydownloadfromour website)
IPPhonearedesignedtolook likeconventionalphones,thefollowingphotoshowsabroad
overviewoftheIPPhone.
1.3. Keypad
Key Keyname FunctionDescription
Navigation
Navigationkeyassistusersforoperating...
Inidlestatetheyhavespecialfunction
Left: CheckingIncomingcall
Up:CheckingMissedCall
Right: Checkinglinestatus
Down:CheckingIPinfo
OK:Enterintothephone'smenu
Releasekey
Press RLS, thephonewillskiptostand-bymode.
Note:DO NOTPress RLSduringtheconfigurationprocess,or
elsephonewill notsavetheconfigurationmodifiedandreturn
tostand-bystatus.
PhoneBook
Access tophonebook,checktherecordlistandaddnew
recordsand revisetherecord.Whencheckthephonebook
record, press thiskeyagainwill returntoidlemode.
Envelope LEDinside, ifblinksreminduserhavenewvoicemail.
Hold Temporarilyholdtheactivecall duringthetalking;press the
keyagainmightreleasethecall. (Pleasereferto3.5. -callhold

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formoredetails). Inidlemode,press thiskey,LCDwill show
DoNotDisturb”,andthisphoneissettobeNodisturbing
mode.Press thiskeyagaintocancelthisfunction.
Transfer
Usethekeytorealizeblindtransferorattendedtransfer please
refersto3.4.-call transferfor moredetails).Intheidlemode,
press thiskey,LCDwill show”call forward”.Afterthis
indicationdisappears,Usercanconfiguretheforwardphone
no.ofSIP1orSIP2. Press Soft2(ON)toenabledcall forward
functionandsetittoalwaysmode;Press Soft1(OFF)toclose
thefunctionofforward
mute Press thiskeyincallingmode,youcanheartheotherside,and
theothersidecannothearyou
Line1/2/3
HereisThree SIPlines,usercouldselectanyonetomakethe
call ,ifit hasbeenregistered
Volume-/+ Turndownorturnupthevolumebypressingthesetwokeys
Redial
1,Inthehookoff /hands-free mode,usethekeytodialthelast
call number;
2,Instand-bymode,it hasafunctiontochecktheOUTGOING
CALL
Hands-free
Makethephoneintohands-free mode.
Indicatorlight
If thelightblinking, indicatethephonehasmissedcall
Memorykey
(1-6)
Userscouldstoretheircommonlyusednumberinthesekeys,
and call forthemasspeeddial.
Softkey1/2/3
Keyscombination,includefunctionssuchasSMS/SDial
/Memo/Answer/Conf/enter/save/quit /edit/redial/andso
on.

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1.4. Portforconnecting
Port Portname description
Powerswitch Input: 5VAC, 1A
WAN 10/100MConnectit toNetwork
LAN 10/100MConnectit toPC
Handset Porttype:RJ-9 connector
HeadsetPorttype:RJ-9 connector
Headset Porttype:3.5mmjack
WSS530 providetwoEthernetportsandapoweradaptor.Alsohastwoheadsetinterfaceswith
RJ-9portand 3.5mmjack.Pleaserefertosafetynotesofthismanualcarefullybeforepower
adaptorisconnected.

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2. Initialconnectingand Setting
2.1. Connectthephone
2.1.1. Connecttonetwork
Step1:ConnecttheIPPhonetothecorporateIPtelephony network.Beforeyouconnectthe
phonetothenetwork, pleasecheckifyournetworkcanworknormally.
You candothisinoneoftwoways, dependingonhowyourworkspace issetup.
Directnetworkconnection—bythismethod,youneedatleastoneavailableEthernetportinyour
workspace.UsetheEthernetcableinthepackagetoconnectWANporton thebackofyourphone
totheEthernetportinyourworkspace. Since thisVoIPPhonehasrouterfunctionality,whether
youhaveabroadbandrouterornot, youcanmakedirectnetworkconnect.Thefollowingtwo
figuresareforyourreference.
Sharednetworkconnection—UsethismethodifyouhaveasingleEthernetportinyour
workspace withyourdesktopcomputeralreadyconnected toit. First, disconnecttheEthernet
cablefromthecomputerandattachit totheWANporton thebackofyourphone. Next,usethe
EthernetcableinthepackagetoconnectLANportonthebackofyourphonetoyourdesktop
computer. YourIPPhonenowsharesanetworkconnectionwithyourcomputer. Thefollowing
figureisforyourreference.
Step2:Connectthehandsettothehandsetportbythehandsetcableinthepackage.
Step3:connectthepowersupplyplugtotheAC5Vadapterportonthebackofthephone.Use
thepowercabletoconnectthepowersupplytoastandardpoweroutletinyourworkspace.

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Step4:pushtheon/off switchonthebackofthephonetotheonside, thenthephone’sLCD
screendisplays Initializingwait logon”. Later, aready screentypicallydisplaysthedate, time.
If yourLCDscreendisplaysdifferentinformationfromtheabove,youneedrefertothenext
section Initialsetting”tosetyournetworkonlinemode.
If yourVoIPphoneregistersintocorporateIPtelephonyServer, yourphoneisreadytouse.
2.1.2. Poweradaptorconnection
Makesurethatthepoweryouuseiscomplywiththeparametersofpoweradaptor.
1. Plugpoweradaptortopowersocket.
2. Plugpoweradaptor’sACoutputtotheAC5VportofWSS530 tostartup.
3. Therewill bedisplayedblacklineand initializing... wait logon...”onthescreen. After
finishingstartup, phonewill showgreeting, currentdateandtimeandsoforth.
4. If phonehasregisteredtotheserver, youcanplace oranswercalls.
2.2. BasicInitialization
WSS530 isprovidedwithaplentyoffunctionsandparametersforconfiguration.Userneedssome
networkand VoIPknowledgesothatusercouldunderstandthemeaningsofparameters. Inorder
tomakeuserusethephonemoreeasilyandconvenient, therearebasicconfigurationsintroduced
whichismandatorytoensurephonecalls.
2.2.1. Networksettings
Makesurethatnetworkisconnectedalready beforesettingnetworkofphone.WSS530 uses
DHCPtogetWANIPconfigurations, sophonecouldaccess tonetworkaslongasthereisDHCP
serverinit.If thereisnoDHCPserveravailable, phonehastobechangedWANnetworksetting
toStaticIPorPPPoE.
Note: duringsettingnetworkparameterinmenu, Pleasedon’tpress the key,orelse
thephonewill notsavetheconfigurationandwill returntostandbyinterface.
Setting PPPoEmode(forADSLconnection)
1. GetPPPoEaccountand passwordfirst.
2. Press , and press twice, screenwill show Network”. Thenpress Soft2 (Enter)
or"OK", theLCDscreenwilldisplay WAN”.
3. Press Soft2 (Enter), thenpress , choose PPPoE.
4. Press Soft1 (Edit), thescreenwill display Account”. Thescreenwill showthecurrentaccount
information. Press Soft1 (Del)todeleteit, theninputyourPPPoEaccountandpress Soft2 (Save).
With saved”displayed, screenwill jump to password settings,

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5. Press Soft2 (Edit)again, theninputyourPPPoEpasswordandpress Soft2 (OK), With Saved”
displayed, screenwill displaythecurrent password:******, and confirm: youneedinputthe
passwordagain, afterconfirm,press soft2 (OK)tosavetheAccountandpassword.
6. Press Soft3 (Quit)once returnto NetMode”. Press Soft2 (Save)thescreenwill show Saved”
and thenjump toshowthecurrentnetmode.
7. Press orSoft3 (Quit)thrice returntostandby, atthistimethephoneistryingto
changetoPPPoEmode.Press forcheckingthestatus.Ifthescreenshows
Negotiating…”it showsthatthephoneistryingtoaccesstothePPPoEServer;ifit showsanIP
address, thenthephonehasalready getIPwithPPPoE.
Setting StaticIPmode(staticADSL/Cable, orno PPPoE/DHCPnetwork)
1. Preparethenetwork’sparametersfirst, suchasIPAddress, Netmask, Default Gatewayand
DNSserverIPaddress.If youdon’tknowthisinformation,pleasecontacttheservice provider
ortechnicianofnetwork.
2. Press , thenpress twice, chooses Network”. Press "OK" orSoft2 (Enter),
LCDscreenwill display WAN”.
3. Press "OK" orSoft2 (Enter), thenchoose Static”.
4. Press Soft1Edit)and screenwill show IP”, thenpress Soft1 (Del)todelete.InputyourIP
address andpress Soft2 (Save)tosavewhatyouinput. After Saved”shown, thescreenwill
jump toshowthe Netmask information.
5. Press Soft1 (Del)todelete. InputyourNetmaskand press Soft2 (Save). After Saved”shown,
thescreenwill jump toshowtheGatewayinformation
6. Press Soft1 (Del)todelete,Inputyourgatewayandpress Soft2 (Save). After Saved”shown,
thescreenwill jump toshowtheDNSinformation.
7. Press Soft1 (Del)todelete. InputyourDNSserveraddress andpress Soft2 (Save). After
Saved”shown, thescreenwill returntoshowIPinformation.
8. Press Soft3 (Quit)once, thescreenshows”NetMode”.thecursorstayat <>Static”;with
Soft2(Save)pressed，thescreenshows Saved”and then showsthecurrentnetmode.
9. Press orSoft3 (Quit)thrice, returntomaininterface andatthistimethe
phoneistrying tochangetoStaticmode. Press button, thescreenshows
Static”.thescreenshowstheIPaddress and gatewaywhichweresetjustnow, ifthephone
coulddisplaytherighttime, it showsthatStaticIPmodetakeseffect.
SettingDHCPmode
1. Press , thenpress twice,chooses Network”. Thenpress "OK" orSoft2 (Enter),
thescreenwill show WAN”.