recteq Patio Legend 410 User manual

410
ASSEMBLY MANUAL

WARNING
ONLY
EXTREME CAUTION AND CARE SHOULD BE TAKEN
TO PREVENT GREASE FIRES. SEE MAINTENANCE
AND CLEANING SECTION FOR MORE INFORMATION.
DO NOT STORE OR USE COMBUSTIBLE MATERIALS IN
OR NEAR THIS APPLIANCE.
TO PREVENT INJURY, NEVER ATTEMPT TO MOVE
GRILL WHILE HOT OR WITHOUT ASSISTANCE.
NEVER STORE ANY GRILL IN A SMALL SPACE OR
PLACE IN A VEHICLE UNLESS COMPLETELY COOL
AND FIRE IS VERIFIED AS EXTINGUISHED.
LEAVE A MINIMUM OF 60” CIRCUMFERENCE
BETWEEN GRILL, DECKS, HOUSES OR ANY
COMBUSTIBLE MATERIALS.
USE ON LEVEL GROUND AWAY FROM
OVERHANGING ROOFS OR EAVES.
FOR OUTDOOR USE
2
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2

IMPORTANT SAFETY INFORMATION
WARNING: READ ALL SAFETY INFORMATION PRIOR TO USE
LOCATION AND PLACEMENT OF GRILL/GRILL INSTALLATION MUST
BE COMPLIANT WITH ALL LOCAL CODES AND REQUIREMENTS.
EXTREME CAUTION AND CARE SHOULD BE TAKEN TO ENSURE
SAFE USAGE OF THIS GRILL. WHEN DESIGNING YOUR LAYOUT /
PLACEMENT, KEEP IN MIND THAT THIS GRILL GETS EXTREMELY
HOT AND THE POSSIBILITY OF A GREASE FIRE DOES EXIST. SEE
MAINTENANCE AND CLEANING SECTION FOR MORE INFORMATION.
Burning materials particularly gas, wood, or charcoal produce natural gases like carbon
monoxide, which is toxic when concentrated. Do not use in enclosed areas such as
garages, indoors, etc.
Keep grill 60” or more from any combustible surface.
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"VV>Ã>Þ]ÞÕÀ*>Ìi}i`{£äÃÕ`LiViVi`vÀÀi*ÌLÃÌÀÕVÌÃÌ
iÃÕÀi«À«iÀ>ÀvÜÃ>Ì>i`°-iiVi>}ÃÌÀÕVÌÃÌi>Õ>vÀ
«À«iÀ«ÀVi`ÕÀið
Your *>Ìi}i`{£ä gets very hot; keep young children and animals away while in
use. Use extreme caution when cooking at high temperatures.
Use heat-resistant barbecue mitts or gloves when operating this unit. Long handled,
non-plastic utensils are also recommended.
Do not touch cooking chamber or attempt to move your *>Ìi}i`{£ä while
operatingÀÜiÌi}ÀÃÌ°>iÃÕÀiÌivÀiÃV«iÌiÞÕÌ>`Ì>ÌÌi
}ÀÃV«iÌiÞVLivÀiÌÀ>ëÀÌ}°ivÀiVÛiÀ}ÞÕÀ}À]>iÃÕÀiÌ>Ì
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Never put your hand in the pellet hopper or attempt to service any part of your *>Ì
i}i`{£ä while your grill is plugged in.
3
3
3

IZmbhE^`^g]-*)
Assembly Manual and Users Guide
Congratulations on the purchase of your new
IZmbhE^`^g]-*) Wood Pellet Grill. With proper care and
maintenance, your grill will provide you years of trouble-free
operation. Please reviewÌivÜ}vÀ>ÌV>ÀivÕÞvÀ
ÕÃivÕÌ«Ã>`vÀ>ÌÌ>ÌÜi«ÞÕÕÌâiÞÕÀ}À¿Ã
iÝÌiÃÛivi>ÌÕÀiÃ>`LiivÌð
To see our favorite recipes and cooking tips, visit recteq.com. As
ÞÕLiViv>>ÀÜÌÞÕÀÀiVÌiµ]ÞÕÜw`Ì>Ì`À
cooking becomes the exception and not the rule in your house.
With the ability to easily cook foods to standards that meet or
iÝVii`ÀiÃÌ>ÕÀ>ÌµÕ>ÌÞ]ÞÕÜw`ÞÕÀÃivÌÜ>Ì}Ì}
to restaurants and pay for food that does not live up to the recteq
ÃÌ>`>À`vy>ÛÀ°ƂÃ]`½ÌLi>>Ài`ÜiÞÕÀi}LÀÃV>
and ask if you will ‘recteq’ some meat for them...This is a common
occurrence among recteq owners.
We want you to join the vibrant and growing community of recteq
owners. Whether you want to contribute your own tips and recipes,
learn from others, or a bit of both, please jump right in. You now
have an incredible tool for cooking. Let’s see how you use it!
Thank you for choosing recteq.
Ray Carnes & Ron Cundy
5
4
4

PATIO LEGEND Contents
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6
Patio Legend Hardware
Hardware Specs Steps Used Illustration
Long bolts Long bolts
M10x1.5
Length: 3 3/8 in.
Quantity: 8
Short bolts M6x1.0
Length: 3/4 in.
Quantity: 12
Large Nut 17mm Nut
Quantity: 8
Large Lock washers 3/8 in. diameter
Quantity: 8
Large Flat washers 3/8 in. diameter
Quantity: 8
Flat washers 1/4 in. diameter
Quantity: 12
Lock washers 1/4 in. diameter
Quantity: 12
17mm
Phillips head
Flat Wrench
3
3
3
3
3
3
3
6

Step 1: Unpack and Prepare for Assembly
Step 2: Flip the Grill Body on its back.
Remove Grill Body from packaging. Remove all items from Grill Body. Open second box and
remove parts. Verify that all items are present.
Tip: Flatten the cardboard box out and lay everything on it. This serves as a good working area
and it helps prevent the grill from getting scratched or damaged during installation.
6
7

Step 3: Install Leg Assembly
Attach Fix Wheeled Legs to hopper side of Grill Body. Insert ehg`bolts into pre-drilled holes and
secure with included hardware. Long Bolt+Flat Washer
Attach Caster Wheel Legs to the grease spout side of the
+Lock Washer+Nut!K^_^k^g\^Ib\mnk^+"
Grill Body. Attach with bracket holes
facing outward from the grill. To attach legs to Grill Body use Bolt + Flat Washer + Lock Washer +
Nut!K^_^k^g\^Ib\mnk^*". Hand tigatenZee[hemlhgerZmmablmbf^'=hg mho^kmb`am^g'
Attach Leg Support Bracket on Caster Wheel Legs using Long Bolts + Small Lock Washer + Large
Flat Washer. Attach Bottom Shelf using Short Bolts + Small Lock Washer + Large Flat Washer.
Hand tighten all bolts only at this time. DO NOT over tighten. Attach Leg Support Bracket to
Fixed Wheel Legs using!/" Long Bolts + Small Lock Washer + Large Flat Washer. Finally, attach
Bottom Shelf to Leg Support Brackets using Short Bolts + Small Lock Washer + Large Flat Washer.
Fully Tighten all bolts.
7
Ib\mnk^*
Ib\mnk^+
8

Step 4: Stand Up Grill
DO NOT ATTEMPT TO DO THIS STEP ALONE. Lock Caster Wheels and stand grill upright.
Two people will be required to stand the grill up as the grill is very heavy.
Step 5: Install MicroIolishedLmZbge^llLm^^e
Bull Horn Handles
Attach MicroIhebla^]LmZbge^llLm^^e Bull Horn Handles to lid with included hardware.
Pro Tip: Screwdriver recommended. Power Drill not recommended for this step. Hand tighten
both Horns, close lid, level Horns to desired position, open and tighten fully.
8
9

Step 6: Insert Heat Deflector, Drip Pan, Cooking
Grates, and Drip Bucket
Lift the lid, align the notches in the Heat Deflector with the small brackets in the front and back of
the barrel, and place the Heat Deflector over the Fire Pot. Install the Drip Pan with the pan sloping
down to the right of the grill making sure to leave equal gaps between the pan and the front and
back of the chamber walls. Install the Cooking Grate by resting them flat on the front and back
ledges. Install the Drip Bucket by clipping the handle to the hook on the spout.
Note: See last image for proper placement of drip pan.
9
10

Step 7: Insert Auger Guard into Hopper
!
410
10
11

Initial Setup Procedure
ivÀiV}vÀÌiwÀÃÌÌi]ÜiÀiVi`Ì>ÌÞÕÀiÛiÌi}À>Ìi>`Ü>ÃÌÜÌ
mild soap and water. Fill your hopper at least halfway and place a small handful of pellets into the
Ài*Ì>LÕÌ>£É{VÕ«v«iiÌî°Do not over fill the ?bre Iot. Reinstall the grate, set grill to 400°F
>`ViÌi}ÀÀi>ViÃ{ääc]iÌÀÕÜÌÌi``ÜvÀ£ÕÀ°/ÃÜ«ÀÛ`i>w>VÕÀi
and remove any residue that may have accumulated during manufacturing and shipping. After this
Ì>LÕÀ]ÞÕÀƂÕ}iÀ>`Ài*Ì>Ài«Ài`]>`ÞÕÀ}ÀÃÀi>`ÞvÀV}°
Operating Your Grill
Power Button:
Press power button to turn grill on and adjust temperature knob to desired temperature.
• Turning the grill ON activates the automatic startup mode and illuminates the digital readout.
• If your grill fails to light itself within 30 minutes of startup, the Smart Grill Technology™ processor
will turn the grill off and display ER-2 on the screen.
• Pressing the power button again activates the shut down mode of your grill. If grill’s actual
temperature is below 160°F, pressing the power button will simply turn the grill off.
• When the power button is used to shut down your grill, the Smart Grill Technology™ processor
ÜÃÌ«>``}«iiÌÃÌÌiÀi*Ì>`Ìiv>ÜVÌÕiÀÕ}ÌV«iÌiÞLÕÀÌi
«iiÌÃÀi>}ÌiÀi*Ì°ÕÀ}ÌÃV}«ÀViÃÃ]Ìi`ë>ÞÃVÀiiÜ`ë>ÞƂ °
-ÀÌÞÌiÀi>vÌiÀ]Ìi`ë>ÞÃVÀiiÜV>}iÌ`ë>ÞƂ1ÌÃÜ«ÕÃÕÌ>ÞiLiÀÃivÌ
Ìi>Õ}iÀÌÕLi°
WIFI: Download the recteq app from Apple App Store for Apple devices or Google Play for Android
devices, and follow the directions on app.
WIFI Troubleshooting\1ÃiÌiëiVwVL>Ãi`«i°
iOS Wi-Fi Setup
Android Wi-Fi Setup
Temperature Control Knob: Turn knob to select computer maintained temperature in 5° increments.
(Range: 200°F - 500°F)
Additional Temperature settings: LO and FUL
LO: LO will display as set temperature when knob is turned counterclockwise beyond 200°F and
8ÌÀii-iÜLi>VÌÛ>Ìi`°/i}ÀÜvii`«iiÌÃÌÌiwÀi>ÌÌiÕvii`À>Ìi
ÜiÃÌÀ>Ìi«ÃÃLiÌ>Ì>>Ài>LiwÀi®°/ÃÜ«À`ÕViÌiÃÌÃi>`>ViÛiÌi
lowest temperature possible, given environmental conditions/type of pellets used.
FUL: FUL will display as set temperature when knob is turned clockwise beyond 500°F. Grill will feed
«iiÌÃÌÌiwÀi>Ì£ää¯vƂÕ}iÀV>«>VÌÞ°/ÃÜ«À`ÕViÌi}iÃÌÌi«iÀ>ÌÕÀi«ÃÃLi]
given environmental conditions/type of pellets used.
17
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12

Operating Your Grill
Adjustable Parameter 1: Min Feed Rate - Min Feed Rate is the
ÕÀ>ÌiÌ>ÌÌiƂÕ}iÀÃ>Üi`Ìvii`vÕiÌÌiÀi
*ot, regardless of Set Point. Decreasing the value will allow the
grill to achieve lower temperatures but will increase the
ÀÃvy>iÕÌðVÀi>Ã}ÌiÛ>ÕiÜ«ÀiÛiÌÃ}wÀi
but will limit your ability to maintain low temperatures on hot,
sunny days. Note: Changing this does not change the :uger speed. The
auger speed is constant.
Turning the Temperature Control Knob clockwise will increase,
and turning counterclockwise decrease, the value within the
rangeof 5 - 250. (Factory preset: 10)
Adjustable Parameter 2: Temperature Offset - Your grill has been
precisely calibrated at our facility, but the Temperature Offset
allows you to customize how your controller will operate.
Should you choose to rely on a secondary temperature probe,
you can use the following process to recalibrate your Smart
Grill Technology Controller. Adjustable Parameter 2 will display
OFS.
Offset Calibration Video Link
Additionally, the current temperature offset percentage value
will be displayed. Turning the Temperature Control Knob
clockwise will increase, and turning counterclockwise decrease,
the value within the range of -25.0 to 25.0. (Factory preset: 0)
Probe A/B Calibration - video link
Due to varying qualities of pellet brands, we give you the ability to adjust your
minimum feed rate downward in the event that your grill is running hot at lower
temperatures. However, if you experience a sudden loss, followed by an
immediate increase in grill temperature, then your grill has experienced a flame
out and will automatically relight. This signifies that your minimum feed rate was
adjusted too low and needs to be increased.
Adjustable Parameter 1
Adjustable Parameter 2
Probe A Calibration
Probe B Calibration
AUG
OFS
PrA
PrB
Settings Button: Press and hold the settings button to access the adjustable parameters menu. Short
presses of the settings button will scroll through the adjustable parameters. Pressing and holding the
settings button will exit the adjustable parameters menu.
Test Mode: With grill OFF, press and hold the Settings Button to enter the Adjustable Parameters
Menu. Enter Test Mode from either of the four screens AUG, OFS, PrA, or PrB by pressing the
Power Button. Each additional press of the Power Button will advance you through the 8 Test Mode
screens. The last screen is the BYE screen. While on the BYE screen, press the Settings Button to
return to the adjustable parameters screen, then press and hold the Settings Button and your grill’s
controller will return to the OFF state.
18
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13

To enter test mode: Press and hold Settings for 3 seconds -
Press Power - until you see AUG
VEr XXX displays current software version.
Screen 5-1 is test mode for your Ƃuger motor. You should
Li>LiÌÞÕÀ}À½ÃÀi*Ì>`ÃiiÌii`v
the Ƃuger turning very slowly.
Screen 5-2 is test mode for your grill’s ignition system.
9ÕÃÕ`Li>LiÌÌ}À½ÃÀi*Ì>`Ãii
your igniter begin to glow within a few minutes. DO NOT
TOUCH THE IGNITER.
Screen 5-3 is test mode for your grill’s blower fan. You
should be able to hear the fan blowing.
Screen 5-4 is test mode for your grill’s control knob. You
can turn the knob to see the 000 value increase and
decrease as you turn the knob.
Screen 5-5 is test mode for your grill’s temperature sensor
and Probe A and Probe B. You can see the temperature
values for each displayed on the screen (a value of - - -
means the probe is not plugged in or the grill’s sensor is
not connected).
Screen 5-6 is an internal quality control screen that has no
function for the user.
Screen BYEÃÌiw>ÃVÀiivÌiÌiÃÌ`i°*ÀiÃÃ}
the power button again will return you to Screen 5-1.
Pressing the settings button will return you to the
Settings Menu, at which time you can hold the Settings
Button to exit Settings Menu and get you back to a blank
screen.
19
Test Mode
VEr XXX
Screen 5-1
Screen 5-2
Screen 5-3
VEr
5-1
5-2
0
5-3
0
Screen 5-4
Screen 5-5
Screen 5-6 Screen BYE
5-4
000
5-5
Probe A Probe B
Actual
5-6
13
14

Smoking
Roasting/Braising
Baking
Grilling
Searing
180°F to 275°F
275°F to 325°F
325°F to 375°F
375°F to 450°F
450°F+
Shutting Off Grill
When you are done cooking, simply press the power button. The blower fan will start to cool
downÞÕÀ}À and will shut off on its own. The Ƃuger will feed pellets during the process;
this is completely normal. Keep lid closed during this process. Do not move until fully cooled.
Tips, Tricks, and Temps
Preheating
It is important to allow your grill to preheat to achieve your desired cooking temperature
before cooking. This allows the entire grill to heat up and quickly return to your desired
temperature once your food is introduced. If you do not allow the grill to preheat, you will
w`Ì>ÌÌÌ>iÃ>}iÀ«iÀ`vÌiÌLÀ}LÌÌi}À>`Ìiv`ÌÞÕÀ`iÃÀi`
cooking temperature. It is important to leave the lid closed during preheating.
Pellet Information
Ultimate Blend *remium ardwood *ellets contain approximately 8,200 BTUs of heat per
«Õ`>`i>ÛiiÃÃÌ>£¯>ÃÀiÃ`Õi°*iiÌÃÃÕ`LiÃÌÀi`>`ÀÞ>Ài>]>ÃÜiÌ
pellets will swell and «ÌiÌ>ÞV>ÕÃi>ƂÕ}iÀ>. For the best results, always use
premium hardwood pellets in your grill. The use of grades other than premium hardwood
pellets may result in temperature variations, uneven cooking, and poor results. Remember,
pellets do not contain preservatives and will deteriorate over time.
Caution: Some wood pellets produced for heating fuel have a high content of softwood which can
include pitch and should not be used for cooking. Always check with the pellet manufacturer to ensure
that you are cooking with a premium, 100% hardwood pellet.
Operating Temperatures
20
14
15

Tips, Tricks, and Temps
• Always use grill on a level surface.
UiV>`Vi>Ài*ÌÀi}Õ>ÀÞÆÌÃÜiÃÕÀi«À«iÀ}Ì>`i>ÌÕÌ«ÕÌ°
• Not all pellets are created equal; always use dry and fresh pellets.
• Always store pellets in a dry area.
• Get to know your grill and keep good cooking notes. This will help with consistency.
• Practice makes perfect.
• Always allow your meat to rest before serving.
• Always keep your cooking area clean.
• Avoid lifting the lid more than necessary.
• Wind can cool your grill temperature.
• Always preheat grill to desired temperature before use.
• Wipe off stainless steel surfaces before preheating; dirt and food stains can cook
into surface.
• Always check pellet hopper for debris and remove excess pellet dust as needed.
• Leave at least one inch of clearance between food for even cooks (crowded foods
will take longer to cook).
• Foods cooked in pans or containers will require more time than foods cooked
directly on grate.
• Use your platinum-tipped meat probe to determine meat-doneness; never rely on
time.
• Know your food’s internal temperature.
• Use long handled tongs and spatulas for turning meats; do not use plastic utensils.
• Injecting, mopping, and spritzing are great ways to keep meat from drying out.
• When going low and slow, plan for your meats to stall; larger pieces of meat tend
totake longer from160°F-180°F. Be patient.
•Never unplug your grill to turn it off.
• When not in use, unplug and cover with recteq Premium Grill Cover.
Temperatures
Remember, you can’t tell whether meat is safely cooked by looking at it. Any cooked,
uncured red meats (including pork) can be pink, even when the meat has reached a
safe internal temperature.
After you remove the meat from your grill, allow it to rest.
• Hot foods should be held at 140°F or warmer.
• Cold foods should be held at 40°F or colder.
• Perishable foods should not be left out for more than 2 hours at room temperatureÆ
1 hour when the temperature is above 90°F.
• Always follow food safety guidelines provided by the USDA.
21
15
16

Maintenance & Cleaning
UÀi>ÃiwÀiÃ«Ãi>`>}iÀÌÌiÃ>viÌÞvÞÕ]ÌÃi>ÀÕ`ÞÕ]>`V>`>>}i
>`>ViÌ«À«iÀÌÞ°ÀiµÕiÌVi>}vÌiÀ«*>Ã}ÞÀiVi`i`ÌÀi`ÕVi
Ìi«ÃÃLÌÞv>}Ài>ÃivÀi°
UÕÀ}}Ìi«VÃÎääc>`>LÛi®]Ìi««ÀÌÕÌÞvÀ>}Ài>ÃiwÀiVÀi>Ãið
ÃÃÌiÌÌÀ}ÃÀiVi`i``ÕÀ}>}Ìi«VÃ
• If you have completed a low and slow cook that has caused the accumulation of
grease on your foil, you must change the foil before cooking at high temperatures!
Failure to do so will most certainly cause a grease fire in your grill.
Ui>ÞÕÀÀi*ÌiÛiÀÞÎxVÃÀ>vÌiÀiÛiÀÞ£ÈÕÀÃvV}Ìi]ÌiÃÕÀi
«À«iÀ>ÀvÜ°
• Use a grill brush to clean your cooking grate after every cook to provide years of
trouble-free use.
Note: Make sure that no bristles have shed onto the cooking grate.
• Use a mild soap and water to clean the exterior of your grill.
•AVOID USING CAUSTIC CLEANERS! ie: :jax, <omet, etc.
• If left in an exposed area, keep your grill covered and unplugged when not inuse.
• Never let your pellets get wet; they will swell and jam your Ƃuger.
• If grill is not used for 6 weeks or more, it is advised to remove all pellets from««iÀ°
Never stor
.e the grill in a small space or place in a vehicle unless completely cool and
wÀiÃÛiÀwi`>ÃiÝÌ}ÕÃi`° iÛiÀÛiÌi}ÀÜiÌÃÃÌÌ° iÛiÀÛi
the grill without assistance.
i>Ìi>ÃvÀÌiÌiÀÀvÞÕÀ}À]Ài*Ì]>`««iÀiÛiÀÞxÈL>}Ãv
pellets – a shop vac is an ideal tool for this job. It also helps to leave a thin layer of ash
on the bottom of the barrel for insulation.
WARNING: Always wait at least 12 hours after cooking to remove ash from your grill!
22
16
17

Troubleshooting
We pride ourselves on our grills, grilling accessories, and on our commitment to serve you.
Please consult the chart below to help resolve issues you may encounter. B_rhng^^]_nkma^k
ZllblmZg\^ contact usZm3
(706)922-0890
Issue Potential Cause Solution
Grill will not light/turn on
Power
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped.
Unplug grill and check for blown
fuse; refer to controller schematic
on page 2*.
Fuse
Replace fuse manually and try
again. Call Customer Service or visit
recteq.com if problem persists.
Igniter
Remove <ooking @rate, Aeat
=eflector, and =rip Ian;
visually inspect fire pot and if
after 10 minutes:
•your pellets are feeding
•your blower fan is running
•your grill is still not lighting
Then your igniter rod may need to be
replaced. Call Customer Service.
Auger Motor
Remove <ooking @rate, Aeat
=eflector, and =rip Ian; visually
inspect :uger turning in the ?bre Iot.
(Note: the :uger turns very slowly)If
:uger is not turning, you may have
an obstruction in your hopper. Clean
out pellets and try again. If problem
persists, your auger motor may
need to be replaced. Call Customer
Service.
Control Board
UNPLUG GRILL.
Check to make sure the fuse is intact
and has not blown.
Check for any loose wire
connections. If any wires have
become detached, refer to controller
schematic.
23
17
18

Issue Potential Cause Solution
Grill is smoking excessively/
smoke is discolored
Pellet quality/age
Inspect pellets; ensure that pellets are
dry and have not broken down into
sawdust.
If problem persists, remove pellets
from the hopper and clean ash from
your firepot, then replace with fresh
dry pellets.
Excess ash in ?bre Iot
Check the _bk^ pot for ash and clean
as necessary (it’s advised to clean
fire pot every 3-5 uses).
Blower fan
Unplug grill. Remove access panel;
visually inspect blower fan for any
obstructions, loose connections,
bugs, etc.
Remove obstructions. Power grill on.
If problem persists, unplug grill. Spin
fan manually for several revolutions.
Plug grill back in. If problem still
persists, your blower fan may need
to be replaced. Call customer
service.
Grill will not heat up to or
maintain proper temp
Pellet quality/age
Inspect pellets; ensure that pellets are
dry and have not broken down into
sawdust. If problem persists, remove
pellets from the hopper and clean
ash from your firepot, then replace
with clean dry pellets.
Insufficient airflow Check ?bre Iot for any
obstructions/ash accumulation.
Excess ash in ?bre Iot Check ?bre Iot for ash and clear
as necessary.
Fire continues to go out
Pellet quality/age
Inspect pellets; ensure that pellets are
dry and have not broken down into
sawdust. If problem persists, remove
pellets from the hopper and clean
ash from your ?brepot, then replace
with clean dry pellets.
Hopper obstruction
Unplug grill. Remove pellets from
hopper. Clean hopper of any
obstructions or build up.
Pellet Bridge
Excessively long pellets can catch on
each other and cause pellets not to
fall into the :uger.
24
18
19

Issue Potential Cause Solution(s)
Pellets are not being delivered
to fire pot
Hopper obstruction
Unplug grill. Remove pellets from
hopper. Clean hopper of any
obstructions or build up.
Auger Failure/Jam
Remove cooking grate and Aeat
=eflector; visually inspect :uger
turning in the ?bre Iot.
(Note: the :uger turns very slowly)If
:uger is not turning, you may have
an obstruction in your hopper. Clean
out pellets and try again. If problem
persists, your auger motor may
need to be replaced. Call Customer
Service.
Flare ups Excessively greasy food while
temperature setting is too high
Cook at 350 degrees or below
when cooking excessively fatty
foods.
Excessive grease/build up Excessively greasy food
Cook at 350 degrees or below
when cooking excessively fatty
foods.
Smoke coming from hopper
Excess ash in ?breIot Clean grill interior.
Pellet level very low in hopper Add more pellets to hopper
Excess pellet dust lining auger
tube causing burn back
Remove pellets from hopper and
vacuum out hopper, auger tube,
and ?bre Iot.
ER-1 Power Failure
Make sure power is plugged into
working GFCI outlet, and outlet is
not tripped.
Turn grill off, then back on again to
reset controller and clear code.
ER-2 Grill hasn’t ignited in over 30
minutes
Refer to “Grill will not light/turn on”
in Troubleshooting.
ER-3 RTD unplugged/grill over
heated
Check connection and let grill cool.
Turn grill off, then back on again to
reset controller and clear code.
25
19
20