RedCore Concept S-2 User manual

Concept S-2
Indoor Infrared Stove Heater
RedCore Stove Heater 20110601

CUSTOMER SUPPORT
DO NOT RETURN THIS PRODUCT TO THE STORE
WHERE YOU BOUGHT IT
FOR IMMEDIATE CUSTOMER SERVICE, PLEASE CALL:
888-4BGT HEAT
(888-424-8432)
A CUSTOMER SERVICE REPRESENTATIVE
WILL ASSIST YOU WITH ANY QUESTIONS
REGARDING YOUR CONCEPT S-2 STOVE HEATER

Thanks for choosing the RedCoreTM Concept S-2 Infrared Stove Heater! We help our
customers save money on energy bills while improving their comfort with state-of-the-art
heating products. The RedCore™ Concept S-2 Infrared Stove Heater is a durable room heater
that produces soft infrared heating that will keep you comfortable and help you reduce
energy bills.
Please refer to our website for further information on all RedCore™ products.
Best Green Technologies, LLC
E-Mail: [e-mail]
www.redcoreheaters.com
888-4BGT HEAT (888-424-8432)

CAUTION!!
WARNING 1: WHEN USING ELECTRICAL APPLIANCES, BASIC PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED TO REDUCE RISK OF FIRE, ELECTRIC SHOCK, AND INJURY TO PERSONS.
WARNING 2: RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.
WARNING 3: HEATER MAY BE HOT TO THE TOUCH WHEN IN USE. DO NOT TOUCH AREA NEAR
HEATER ELEMENT WHEN HEATER IS OPERATING.
1. Read all instructions before using this appliance.
2. The heater is hot when in use. To avoid burns, do not place any objects such as furniture,
papers, clothes, and curtains closer than 3 feet (0.9 m) to the front of the heater and keep
them away from the sides and rear when the heater is plugged in.
3. Extreme caution should be taken when using any appliance around children, elderly, or
disabled persons, or whenever the heater is operating unattended. Children under 14 years
of age should not be allowed to operate this heater. This product is for adult use only and
all children must be supervised when using this product.
4. Always unplug heater when not in use.
5. Do not operate heater with a damaged cord or plug, after the heater malfunctions, or if
the heater has been dropped or damaged in any manner. Discard heater or return to an
authorized service facility for examination and/or repair.
6. Do not use outdoors.
7. This heater is not intended for use in bathrooms, laundry areas, and similar indoor
locations. Never locate appliance where it may fall into a bathtub or other water container.

8. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar
coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic
areas and where it will not be tripped over.
9. To disconnect the appliance, turn Power Switch to off, wait for heater to cool down and
shut off, and then remove plug from outlet.
10. Connect to properly polarized outlets only. This product requires a three prong outlet
with ground.
11.Do not insert or allow foreign objects to enter into ventilation opening as this may cause
an electric shock, fire or damage the appliance.
12. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use
on soft surfaces, like a bed, where openings may become blocked
14. Use this appliance only as described in this manual. Any use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.
15. Always plug heaters directly into a wall outlet receptacle. Do not use an extension cord.
16. To prevent overload and blown fuses, be sure that no other appliance is plugged into the
same outlet on the same circuit.
17. It is normal for the heater’s plug and cord to feel warm to the touch. A plug or cord which
becomes hot to the touch or becomes distorted in shape may be a result of a worn electrical
outlet (receptacle). Worn outlets or receptacles should be replaced prior to further use of the
heater. Plugging this heater into a worn outlet (receptacle) may result in overheating of the
power cord or fire.
18. Be sure that the plug is fully inserted into an appropriate receptacle. Please remember
that receptacles also deteriorate due to aging and continuous use: check outlet and cord

periodically for signs of overheating or deformations of the plug. If any overheating or
deformation is present, immediately discontinue using the receptacle and contact a qualified
electrician
19. CAUTION: To prevent electric shock, match wide blade of plug to wide slot of receptacle
and insert completely.
20. Do not cover the appliance while it is functioning in order to avoid overheating and/or
risk of fire.
21. Do not place the heater near a bed because objects such as pillows or blankets can fall off
the bed and be ignited by the heater.
22. Check your heater cord and plug connections.
a) Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat. Be
sure the plug fits tight in outlet.
b) Heaters draw more current than small appliances. Overheating of the outlet may occur
even if it has not occurred with the use of other appliances.
c) During use, check frequently to determine if your plug outlet or faceplate is HOT!
d) If so, discontinue use of the heater and have a qualified electrician check and/or replace
faulty outlet(s).
23. Do not locate against walls or behind drapes or furniture.

LEG ASSEMBLY
Before using your stove heater, please install the legs as shown in diagram below.
After installing the legs, if you feel the heater is uneven, check to make sure the legs are
resting on a flat, stable surface. If the heater is still unven, use the small adhesive stickers
provided in the shipping carton to adjust the legs.
NEVER USE THE STOVE HEATER ON AN UNSTABLE SURFACE SUCH AS
BEDDING OR DEEP CARPETING.

OPERATION
Controls and switches are located on front panel inside the glass door.
POWER: Press this button into the I position for main power and flame effect. The
indicator light will turn on. See below for other control switches.
LOW HEAT: For low infrared heat function (1000 Watts), press this switch while the
Power switch is in the I position for low heat. The indicator light will turn on.
HIGH HEAT: For high infrared heat function (1500 Watts), press this switch while
the power and Low switches are in the I position for high heat. The indicator light
will turn on.
THERMOSTAT: To adjust the temperature to your individual requirements, turn the
thermostat dial to the right (clockwise) to increase the desired temperature and to
the left for lower temperature. This thermostat control dial can only be used while
the POWER switch and HEAT switches are in the I position. When the heater
reaches the desired temperature, the heater and HEAT indicator light will turn OFF
but the fan will continue to operate. Turning this knob (THERMOSTAT) to to the
right will increase desired temperature and restart the heater.

IMPORTANT: The heat output is controlled by the thermostat, according to the
room temperature. Set the thermostat dial fully clockwise to the maximum position
initially.
When the room is warm enough, reduce the setting by slowly turning the thermo-
stat dial counter-clockwise until the heater “clicks.”This will then maintain the
room temperature at the desired level.
FLAME INTENSITY: Turn the dimmer dial clockwise or counter clockwise to get the
desired flame intensity. The dimmer switch can only be used when the POWER
switch is in the I position.
NOTE: When the POWER switch is turned to the OFF position, all other heater
functions will stop even though the switches may be in the I position.
CAUTION:
If you use this heater in conjunction with a thermal control, a program controller, a
timer or any other device that switches on the heater automatically, remember to
observe all safety warnings at all times.
The stove heater has safety overheat protection. If the overheat protection trips,
turn off the Power Switch and unplug the power cord from the receptacle. It will
reset automatically after five minutes.

FLAME EFFECT
The flame effect is created with the use of a 40 watt B-10 candelabra light bulb with
an E-12 (small) socket base. The light bulb will have to be replaced from time to
time when it burns out.
During normal operation, the stove heater will always give you simulated flame
function. If the intensity of flame suddenly increases, it means that the light bulb is
going to burn out.
Replace the light bulb immediately, according to the instructions below. Do not
operate the stove heater when the light bulb burns out or without the light bulb.
Doing so will void the warranty.
CHANGING THE LIGHT BULB
1. Open the door of unit with the handle.
2. Loosen the two screws at the front of the log set inside the stove. Carefully lift
the log set up far enough to access the light bulbs. You will find 1 X 40W Type
B-10 candelabra light bulb with E-12 socket base at the bottom.
3. Replace burned out light bulb using new 40 watt Type B-10 candelabra light bulb.
4. Reinstall the logset.
5. Plug in the unit.

WARNING:
Disconnect power and unplug the power cord before attempting any maintenance
or cleaning to reduce the risk of fire, electric shock or personal injury. The bulbs in
your unit can become extremely hot. Allow at least ten (10) minutes between
turning off the unit and removing the light bulbs to avoid the accidental burning of
the skin.
CLEANING
To clean the stove heater first turn off Power and unplug the heater from its power
source.
To clean the glass door, remove dust with a clean dry cloth or to remove finger
prints and other marks clean glass with clean damp cloth. Do not use abrasive
cleaners or spray liquids on glass door surface.
Metal and metal painted parts should be cleaned with damp cloth. Do not use
abrasive cleaners or spray liquids on these surfaces.

BEST GREEN TECHNOLOGIES LLC
Limited Warranty &Limited Lifetime Warranty on PTC Heating Element Only
Best Green Technologies LLC (“BGT”) warrants this RedCore™ portable room heater to the
original retail purchaser (“Purchaser”), for one year from the date of purchase, against
defects in material and workmanship under normal use and service. BGT further warrants the
following components:
- PTC ceramic heating element for lifetime of product.
Should your RedCore™ room heater prove defective within one year from the date of
purchase, please follow our return procedure to return the defective unit. Within the first
30 days, BGT is responsible for the freight cost to and from our authorized service center for
all units with a BGT authorized RMA. After 30 days and up to life of warranty, the customer
is responsible for freight costs to and from our authorized service center.
Under no circumstances are products damaged in shipping covered under this warranty.
BGT’s sole obligation under this warranty is to replace, or at BGT’s discretion, to repair, free of
charge, all defective parts according to the timeline described above. All replacement parts
and units will be new, remanufactured, or refurbished. ANY IMPLIED WARRANTY OF
MERCHANTABILITY IS SIMILARLY LIMITED TO ONE (1) YEAR FROM DATE OF ORIGINAL
PURCHASE AND NO ACTION BASED UPON ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR OTHERWISE MAY BE COMMENCED AFTER EXPIRATION OF ONE (1) YEAR FROM DATE OF
ORIGINAL RETAIL PURCHASE. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
The provisions of this warranty shall not apply to any product which in BGT’s judgment has
been (1) subject to misuse or neglect. (2) damaged in an accident or in shipping, (3) used for
a purpose for which it was not designed, or (4) repaired or altered in any way that adversely
affected its performance or reliability. Do not attempt to “open unit”, except for filter
servicing and/or humidifier tank refilling. Opening unit will void manufacturer’s warranty.
(continued next page)

THIS WARRANTY DOES NOT COVER:
Damage, accidental or otherwise, to the unit while in the possession of the
consumer not caused by a defect in material or workmanship.
Damage caused by consumer misuse, tampering, or failure to follow the care and
special handling provisions in the instructions.
Damage to the finish of the case, or other appearance parts caused by the wear.
Damage caused by repairs or alterations of the unit by anyone other than those
authorized by Best Green Technologies.
Subjective claims regarding decibel level of heater fan when product is operating at
normal fan decibel levels.
Freight and Insurance cost for the warranty service beyond 30 days from date of
purchase up to life of warranty.
This warranty covers only new products purchased from our authorized dealers or retailers.
It does not cover used, salvaged, or refurbished products.
To obtain warranty service, the defective product or part must be shipped or delivered to:
Best Green Technologies, the Manufacturer. If warranty applies under BGT’s approved
terms, all shipping charges and insurance are covered by purchaser.
BEST GREEN TECHNOLOGIES LLC NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH ITS PRODUCTS. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. NO
RESPONSIBILITY IS ASSUMED FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY
RESULT FROM THE USE OF A BGT PRODUCT, NOR FOR THE DAMAGES DUE TO ACCIDENT,
ABUSE, LACK OF RESPONSIBLE CARE, THE AFFIXING OF ANY UNAUTHORIZED ATTACHMENT,
LOSS OF PARTS, OR USE AT A VOLTAGE OTHER THAN SPECIFIED. Some states do not allow the
exclusion of limitation of incidental or consequential damages, so these limitations may not
apply to you. BGT disclaims all liabilities for defects or damages caused by use of replacement
parts obtained from or by service at any service center other than Best Green Technologies.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
QUESTIONS? Call 1- 888- 424-8432 or visit www.redcoreheaters.com
Dear Customer: Please keep this warranty for your record. DO NOT return it.

CUSTOMER SUPPORT
DO NOT RETURN THIS PRODUCT TO THE STORE
WHERE YOU BOUGHT IT
FOR IMMEDIATE CUSTOMER SERVICE, PLEASE CALL:
888-4BGT HEAT
(888-424-8432)
A CUSTOMER SERVICE REPRESENTATIVE
WILL ASSIST YOU WITH ANY QUESTIONS
REGARDING YOUR CONCEPT S-2 STOVE HEATER
www.redcoreheaters.com