REDGUM Brand IKON MOBILITY TRAVEL IK4QPG User manual

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FOLDING MOBILITY SCOOTER
IK4QPG (GREEN)
IK4QPR (RED)
Edition 1
USER MANUAL
Please read and keep these instructions
REDGUM Brand
MOBILITY
AUSTRALIAN
OWNED / OPERATED

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IKON Mobility owns the copyright to the eTRAVEL Folding Mobility Scooter user manual.
Any information contained in this user manual shall not be photocopied, reproduced or
translated into any other languages without the prior written consent of IKON Mobility.
IKON Mobility strives to provide the highest quality products possible.
Product is subject to change without notice.
© Copyright IKON Mobility
IKON Mobility is part of FOR-DE Group Pty Ltd
REDGUM Brand
MOBILITY

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CONTENTS
1. INTRODUCTION
2. FEATURES
3. SPECIFICATIONS
4. SAFETY ADVICE
5. SAFETY ADVICE (CONTINUED)
6. EMI WARNING
7. EMI WARNING (CONTINUED)
8. UNPACK and INSPECT SUPPLIED PARTS
9. GLOSSARY OF SCOOTER
10. SCOOTER SET UP PRIOR TO USE
11. UNFOLD TILLER
12. EXTEND BASE
13. RAISE SEAT
14. UNFOLD BACKREST
15. UNFOLD BACKREST (CONTINUED)
16. PREPARING THE SCOOTER FOR USE
17. REMOVE BATTERY
18. CHARGING BATTERY
19. CHARGING BATTERY (CONTINUED)
20. PREPARE TO RIDE SCOOTER
21. ADJUST TILLER HEIGHT
22. TURN SCOOTER ON
23. SCOOTER CONTROLS
24. OPERATING SCOOTER
25. DISENGAGE MOTOR
26. FOLDING UP THE SCOOTER
27. FOLD DOWN BACKREST
28. FOLD DOWN SEAT
29. FOLD UP BASE
30. FOLD DOWN TILLER
31. LIFTING THE SCOOTER
32. MOVING THE SCOOTER
33. MOVING THE SCOOTER (CONTINUED)
34. TROUBLESHOOTING
35. INSPECT / MAINTAIN / SERVICE
36. CLEANING THE SCOOTER
37. WARRANTY
38. WARRANTY (CONTINUED)
39. ACCESSORIES
40. REDGUM BRAND RANGE

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INTRODUCTION
Thank you for purchasing this IKON Mobility product.
If you have any issues or questions about the eTRAVEL Mobility Scooter
please contact your supplier or IKON Mobility direct:
T: [phone]
E: [e-mail]
A: 1 Business Way, Malaga, Western Australia 6090
INTENDED USE
This product has limitations and should be used in accordance to these guidelines.
Failure to follow these guidelines may result in damage to the product and injury
to the user.
This equipment MUST be assembled and used by a competent person.
It is the responsibility of the user to ensure the suitability of this product
for its intended use. The user should consult their appropriate healthcare
professional if unsure of the correct product usage for their unique circumstances.
1.
IMPORTANT NOTE
If you are ever unsure about any aspect
of the eTRAVEL Folding Mobility Scooter
please do not use and contact your
supplier for support.

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FEATURES
- Folds up for transport and storage
- Height adjustable pull handle
- Safe to take on an aeroplane
- Comfortable contoured seat
- Fold down backrest
- Adjustable height T handlebar
- Finger operated controls
- Battery power indicator
- Forward / Reverse drive settings
- Variable speed setting
- Rear wheel drive
- Electromagnetic brake
- Rechargeable Lithium-Ion battery
- Graduated tru-view Lithium battery gauge
2.
AIRLINE
TRAVEL
READY
Please contact IKON Mobility
if you would like any further information
on the eTRAVEL Folding Mobility Scooter.

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3.
SPECIFICATIONS
Note: All dimensions shown are nominal
- Overall: 910mm (L) x 420mm (W) x 870mm (H)
- Overall Folded: 710mm (L) x 420mm (W) x 280mm (H)
- Seat: 330mm (W) x 250mm (D) x 390mm (H - from footrest)
- Pull Handle Height: 690 - 1000mm
- Tiller Height: 700 - 870mm
- Turning Circle: 1420mm
- Speed: 6.4km/h
- Maximum range: Up to 17km*
- Safe climb angle: 6°
- Maximum climb angle: 6°
- Motor: 180W high torque motor
- Battery: 24V / 9.9 Ah Lithium-Ion (supplied)
- Charger: 2 Amp Lithium-Ion (Supplied)
- Tyres (Flat free): Front: Ø165mm (6.5”) / Rear: Ø185mm (7.5”)
- Product Weight: 19kg with battery (2kg battery)
- Maximum User Weight: 115kg (on flat ground)
* Maximum range is based on an ambient temperate of 20°C, 75kg user, brand new
fully charged battery and constant driving speed of 5km/h on flat level ground.
Please contact IKON Mobility if you would like any further
information on the eTRAVEL Folding Mobility Scooter.

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SAFETY ADVICE
For your own safety, please read the user manual before using the eTRAVEL Folding
Mobility Scooter. Failure to follow these guidelines may result in damage to the
product and put the user at risk. I f in any doubt, contact your supplier directly for advice.
- The eTRAVEL Folding Mobility Scooter is supplied with a rechargeable maintenance
free Lithium-Ion battery which MUST BE charged using the supplied battery charger.
WARNING! - FAILURE TO USE CORRECT AND SPECIFIED CHARGER
MAY RESULT IN DEATH, DAMAGE OR CANCELLATION
OF WARRANTY AND STATUTORY PROTECTIONS.
- Please make sure that you are physically capable to operate this unit.
Consult your dealer/appropriate healthcare professional for advice prior to use.
- The eTRAVEL Mobility Scooter is designed to take maximum user weight of 115kg.
- Designed for single person use only (Do not carry assengers)
- Do not travel up inclines over 6 degrees (9.5% grade).
- Reduce speed when turning.
- Do not get on or off the scooter unless the brake is on and the scooter is switched off.
- Do not switch off the scooter while the scooter is moving.
- Do not drive the scooter where you can not safely or legally walk.
- Do not attempt to drive over curbs greater than 6.5cm in height. Doing so could cause
your scooter to turn over, causing personal injury or damage to the scooter. For curbs
less than 6.5cm, always approach them at an angle of 90 degrees and at a low speed.
- Do not drink or use a mobile phone when driving your scooter.
- Always keep your feet on the scooter when moving.
- Always slow down and proceed carefully when traveling over rough or uneven ground.
- For individuals with balance problems, practice getting on the scooter with the assistance
of a qualified healthcare professional.
- Do not use an escalator to move a scooter between floors or serious injury could occur.
- Do not drive the scooter on an incline that has oil, water or ice film on it.
- Do not try to lift the scooter by its seat, tiller, rear chassis cover, or any removable parts.
Any of these could cause injury to the user or damage to the scooter.
- Do not use parts or accessories that are not authorised by the original manufacturer
of the scooter.
- Do not connect any foreign device to the scooter battery or charging port.
This could cause failure of the device, the scooter and personal injury.
4.

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5.
SAFETY ADVICE (CONTINUED)
- Before sitting in or exiting the scooter, REMOVE the key from the ignition. This will
ensure the POWER is off and the scooter can not move under its own power.
As a general precaution, always remove the key from the ignition while the scooter is
not in use. This will prevent the use by untrained and unauthorised persons.
- Make sure the tiller is properly adjusted and in the locked position to suit the user to
avoid damage and injury.
- It is not allowed to have any person sitting in the scooter when transported by a vehicle,
otherwise any injury or damage that might result.
- Do not use the scooter in the rain, near a shower or in a damp bathroom.
Direct exposure to rain or dampness could cause the scooter to electrically malfunction.
- Do not lean against or pull forward on the tiller while mounting or dismounting the
scooter. Otherwise, injury may occur.
- Do not operate the unit or turn the key on while charging.
- Whenever a center bolt of the wheel assembly has been loosened, please replace a
specified new bolt from authorized dealers and secure with a torque of 240 ± 5 kg-cm
together with Loctite 271 adhesive (or equivalent).
- Charge battery daily after use.
- Charging plug has to be removed from the scooter after charging.
- Always check the battery charge remaining before operating the unit to ensure you
have sufficient for your journey.
- Always charge the battery of the unit in a well ventilated area.
- If the unit went over or sank into deep water, please abandon the scooter and call
emergency services for assistance.
- Always remove the key from the scooter when the unit is not in use or before charging,
removing and installing the battery. Otherwise, injury and/or damage to the unit or
surrounding property may occur.
- Do not operate the unit in the way of exceeding to the product’s specification listed in
this owner’s manual. Otherwise, injury and/or damage to the unit or surrounding
property may occur. Doing so may also void your warranty.
- Do not use the speed lever before the key switch is turned on, or the operation
will be prohibited until to turn key switch off and then on.
- Ensure the scooter is serviced every 12 months by an authorised IKON Mobility service
provider to ensure it remains in safe working order. Failure to do so may cause
catastrophic failure with possible injury and damage to surrounding property.

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EMI WARNING
Scooters may be susceptible to electromagnetic interference (EMI), which is a kind of
interfering electromagnetic energy (EM) emitted from sources such as radio stations,
TV stations, amateur radio (HAM) transmitters, two-way radio and mobile phones.
The interference (from radio wave sources) can cause the scooter to release its brakes,
move by itself, or move in unintended directions. It can also permanently damage the
scooter’s control system.
The sources of radiated EMI can be broadly classified into three types:
1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted
directly on the transmitting unit. Examples include: citizens band (CB) radios, “walkie
talkie”, security, fire and police transceivers, cellular telephones, and other personal
communication devices.
NOTE! Some mobile phones and similar devices transmit signals while they are
ON, even when not being used.
2. Medium-range mobile transceivers, such as those used in police cars, fire trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of the
vehicle.
3. Long-range transmitters and transceivers, such as commercial broadcast transmitters
(radio and TV broadcast antenna towers) and amateur (HAM) radios.
NOTE! Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players, and small
appliances, such as electric shavers and hair dryers, so far as we know, are not
likely to cause problems to the scooter.
Scooter Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense as one moves closer to the
transmitting antenna (source), the EM fields from hand-held radio sources (transceivers)
are of special concern. It is possible to unintentionally bring high levels of EM energy very
close to the scooter’s control system while using these devices. This can affect scooter
movement and braking. Therefore, the warnings listed below are recommended to
prevent possible interference with the control system of the scooter.
SAFETY ADVICE (CONTINUED)
- Before sitting in or exiting the scooter, REMOVE the key from the ignition. This will
ensure the POWER is off and the scooter can not move under its own power.
As a general precaution, always remove the key from the ignition while the scooter is
not in use. This will prevent the use by untrained and unauthorised persons.
- Make sure the tiller is properly adjusted and in the locked position to suit the user to
avoid damage and injury.
- It is not allowed to have any person sitting in the scooter when transported by a vehicle,
otherwise any injury or damage that might result.
- Do not use the scooter in the rain, near a shower or in a damp bathroom.
Direct exposure to rain or dampness could cause the scooter to electrically malfunction.
- Do not lean against or pull forward on the tiller while mounting or dismounting the
scooter. Otherwise, injury may occur.
- Do not operate the unit or turn the key on while charging.
- Whenever a center bolt of the wheel assembly has been loosened, please replace a
specified new bolt from authorized dealers and secure with a torque of 240 ± 5 kg-cm
together with Loctite 271 adhesive (or equivalent).
- Charge battery daily after use.
- Charging plug has to be removed from the scooter after charging.
- Always check the battery charge remaining before operating the unit to ensure you
have sufficient for your journey.
- Always charge the battery of the unit in a well ventilated area.
- If the unit went over or sank into deep water, please abandon the scooter and call
emergency services for assistance.
- Always remove the key from the scooter when the unit is not in use or before charging,
removing and installing the battery. Otherwise, injury and/or damage to the unit or
surrounding property may occur.
- Do not operate the unit in the way of exceeding to the product’s specification listed in
this owner’s manual. Otherwise, injury and/or damage to the unit or surrounding
property may occur. Doing so may also void your warranty.
- Do not use the speed lever before the key switch is turned on, or the operation
will be prohibited until to turn key switch off and then on.
- Ensure the scooter is serviced every 12 months by an authorised IKON Mobility service
provider to ensure it remains in safe working order. Failure to do so may cause
catastrophic failure with possible injury and damage to surrounding property.
6.

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7.
EMI WARNING (CONTINUED)
WARNINGS
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens
band (CB) radios, or turn ON personal communication devices, such as mobile
phones, while the scooter is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid
coming close to them.
3. If unintended movement or brake release occurs, turn the scooter OFF as soon
as it is safe.
4. Be aware that adding accessories or components, or modifying the scooter may
make it more susceptible to EMI.
NOTE! There is no easy way to evaluate the overall immunity of the scooter.
5. Report all incidents of unintended movement or braking to your dealer, and
note whether there are sources of EMI nearby.
WARNING: The original manufacturer and the importer of the scooter is not
responsible for damage or injury incurred due to improper and unsafe use of our
scooter.
IMPORTANT NOTE
If you are ever unsure about
any aspect of the eTRAVEL
Folding Mobility Scooter
please do not issue or use and
contact your supplier for support.

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UNPACK and INSPECT SUPPLIED PARTS
We recommend that you thoroughly inspect all the supplied parts prior to
assembling and using the eTRAVEL Mobility Scooter.
Please take care when unpacking the product and removing the
protective packing materials. If you see any damage or suspect a fault,
DO NOT USE THE PRODUCT and contact your supplier for support.
FOLDED
SCOOTER
with
battery
fitted
KEY (x2)
(not to scale)
ALLEN KEY
(not to scale)
BATTERY CHARGER
POWER CABLE
(not to scale)
BATTERY
CHARGER
(not to scale)
8.

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GLOSSARY OF SCOOTER
Please become familiar with the eTRAVEL Folding Mobility Scooter and the terms
used when describing certain parts of the product.
IMPORTANT NOTE
If you are ever unsure about any aspect
of the eTRAVEL Folding Mobility Scooter
please do not issue or use and contact
your supplier for support.
TILLER
FOOT
PLATE
BACKREST
FOOT
PEGS
SEAT
SPEED
LEVER
BATTERY
FLAT FREE TYRES
9.
PULL
HANDLE

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SCOOTER SET UP PRIOR TO USE
Please read through the entire user manual prior to setting up and using
the scooter. The user manual has been layed out in a logical order for instruction on
how to set up, use, pack away and care for the eTRAVEL Folding Mobility Scooter.
However you may need to revert back to the contents page to locate information
on a specific aspect of the scooter.
IMPORTANT NOTE
If you are ever unsure about any aspect of the eTRAVEL Folding Mobility Scooter
please do not use and contact your supplier for support.
10.
Please follow these
instructions to set up
the scooter in the
correct order for usage.

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Step 2:
Push down on the
footplate to ensure that
the base is fully extended.
UNFOLD TILLER
Please follow these instructions to unfold the tiller:
Step 1:
Pull the yellow knob out
and rotate the tiller up.
Yellow knob
Tiller
Step 2:
Continue to rotate the tiller up
until it ‘clicks’ into place.
Important Note:
Check to ensure that the tiller
is locked in place prior to use.
11.

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EXTEND BASE
Tiller Step 1:
Holding the tiller
pull the front
of the scooter
away from the rear
of scooter.
Please follow these
instructions to extend base:
Step 2:
Push down on the
footplate to ensure that
the base is fully extended.
Footplate
12.

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RAISE SEAT
Please follow these instructions
to raise seat:
13.
Seat
Step 1:
Pull the seat up
from rear.
Step 2:
Continue to lift the
seat until it ‘clicks’
into place.
Important Note:
Check to ensure that the seat
is locked in place prior to use.

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UNFOLD BACKREST
Please follow these instructions
to unfold backrest:
14.
Step 1:
Pull up on the backrest retainer clip.
The backrest will automatically
swing down.
Step 2:
Rotate the backrest pad down
until it ‘clicks’ in place.
Backrest retainer clip
Step 3:
Rotate the backrest up.
(Refer to next page....)

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UNFOLD BACKREST (CONTINUED)
Step 4:
Rotate the backrest up
until it touches the backrest.
Step 5:
Drop the locking arm down
and over the hook in seat
recess.
Important Note:
Check to ensure that the
backrest is securely in
place prior to use.
Locking
arm
Locking
arm
Hook
Cross section through
seat and backrest
15.

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PREPARING THE SCOOTER FOR USE
Before using the eTRAVEL Folding Mobility Scooter please perform the following tasks:
16.
CHARGE THE BATTERY
IMPORTANT NOTE!
Prior to using the eTRAVEL Folding Mobility Scooter FOR THE FIRST TIME
you must FULLY CHARGE the battery.
It is very important to ensure that the battery has enough charge to perform the
required journey. Setting off with a depleted battery may see you being stranded!
Refer to the following pages for information on removing and charging the battery.
INSPECT THE SCOOTER
Visually and physically look over the scooter
for signs of damage or wear prior to use.
Pay particular attention to the following areas:
- Tyres
- Seat
- Backrest
- Tiller
- Display
- Handgrips
- Speed lever
- Other aspects....
IMPORTANT NOTE
If you suspect damage or any fault DO NOT USE the scooter!
and contact your supplier for service support.
Check to ensure all parts
have been set up correctly
and are securely in place
prior to use.

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REMOVE BATTERY
Please follow these instructions to remove battery from scooter:
Step 1:
Pull
handle
up.
Step 2:
Lift and pull
battery up.
Step 3:
Remove battery
from scooter.
Important Note:
Check to see if the battery terminal
shields have been removed.
The supplier of the scooter may
have already removed the shields
but if it has not been done please
refer to hang tag on the tiller
for instruction.
17.