Regency 5000 Yealink R32G User manual

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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001
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YealinkT32GIPUserGuide
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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001
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IntroducingyourYealinkT32GIPPhone
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TheSIP‐T32GIPPhoneisidealforuserswithdemandingcollaborativecommunicationneeds.It
isafuture‐proofingnetworkinvestmentwhichsupportsseamlessmigrationtoGigE‐based
networkinfrastructure.Dual‐portGigabitEthernetisdesignedforflexibledeploymentoptions
andlowercablingcosts,whileitshigh‐resolutionTFTcolourdisplayprovidesaneye‐catching
depictionofcallers’information.Theuserinterfaceisdesignedforclarityandintuitive
operation
AnOverviewofyourYealinkT32GIPPhone
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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001
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TipsforUsingyourYealinkT32GIPPhone
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MakingaCall
UserscanmakeacallbypressingtheHands–free/Linekeyorpickingupthehandset
Dialnumberdirectly:Dialthenumberdirectly,andpressSendsoftkey/button
DialfromPool:Indial–upinterface,pressPoolhotkey,enterthehighlightedoptions,
selectarecord,thenpressSendtodialout.
Re‐dial:PressRDbuttontoentertheDialledCallsinterfacethenselectarecordtodial
out.
AnsweringaCall
Answeringanincomingcallinthefollowingways:
Iftherearenoactivecalls,liftthehandsetsorpresstheHands‐freebutton/Answerhot
key/Headsettoanswertheincomingcall
Ifthereareactivecalls,presstheanswerhotkeytoanswertheincomingcallorpress
theRejecthotkeytorefuse
MutingaCall
PressMutebuttontomutethecallduringtheconversation,theLCDwilldisplay
PressMutebuttonagaintoturnonthemicrophone
VolumeAdjustment
Duringthecall,youcanpressthevolumeadjustmentbarstoadjustthevolume
PuttingaCallonHold
Presstheholdbuttonorholdhotkeytoputanactivecallonholdandthenthe
correspondingLineKeyLEDwillblind.
Ifthereisonlyonecallonhold,presstheResumehotkeyorHoldbuttontoretrievethe
call
Ifthereismorethanonecallonhold,pressthecorrespondingLineKeyorUP/Down
navigationkeystohighlightthecall,thenpresstheResumehotkeyorholdbuttonto
retrievethecall
VoiceMail
ThePresenceofnewVoiceMailmessagesisindicatedintheidlescreen.TheMessage
LEDwillbeon.
PressVoicemailhotkeyortheMessagebutton,andthenenterthedesiredpasswordto
retrievethevoicemails.

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ConferenceCall
PresstheConfbuttonortheConfhotkeyduringandactivecall
Thefirstcallisplacedonhold.Therewillbeadialtone.Enterthenumberto
conferencein,thenpresstheSendhotkey
Whenthecallisanswered,presstheConfbuttonortheConfhotkey.Theconference
nowisestablished.Allpartiescanhearandtalkwitheachother.
CallTransfer
IfAandBareonaconversation,AwanttotransferthecalltoC,threewayscanbeusedto
transferthecall:BlindTransfer,AttendedTransferandSemi‐AttendedTransfer.
BlindTransfer:
AandBisonaconversation,ApressTRANbuttontoputBonhold,thenAcandialthe
thirdnumberCandpressTRANbuttontocallout.ThenAwillturntoidlestatus
AfterCansweredit,BcantalktoC
AnnouncedTransfer:
AandBisonaconversation,ApressTRANButtontoputBonhold,thenAcandialthe
thirdnumberCandpressthe#buttontocallout
AfterCansweredit,AandCcanhaveaprivateconversationwithoutBhearingit,then
AhunguporpresstheTRANbuttontocompletethetransfer
Awillbedisconnectedfromthecall,BcantalktoC
Semi–AnnouncedTransfer:
AandBisonaconversation,ApressTRANbuttontoputBonhold,thenAcandialthe
thirdnumberCandpressthe#buttontocallout
WhiteCisringing,AhanguporpresstheTRANbuttontocompletethetransfer
AwillbedisconnectedfromthecallwhenCpickup,BcantalktoC
CallForward
Menu>Features>CallForward
Thereare3options:AlwaysForward,BusyForwardandNoAnswerForward
Selectoneofthemandenterthenumbertoforwardto.IfNoAnswerForwardis
selected,afterringtimesshouldalsobeconfigured.Thenpressthesavehotkeyto
savethechanges.

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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001
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MenuInstructionsonyourYealinkT32GIPPhone
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Sub–MenuDescription
StatusUserscancheckthestatusofthephone:IPaddress,MAC,firmwareetc.
FeaturesItincludessomecallfeaturesettings,suchasForward,CallWaiting,DSS
Keys,KeyasSend,HotLine,AnonymousCall,AUTORedial,DNSetc.
SettingsItincludesthebasicphonesettingslikeLanguage,TimeandDate,Ring
Tone,PhoneVolumeandsomeadvancedsettingslikeAccounts,Network,
KeypadLock,ResetFactory,SetPassword,SetAESKey,etc.
MessagesItallowstheuserstocheckthevoicemailontheserver
HistoryYoucancheckthecallhistoryhere:Allcalls,DialCalls,ReceivedCalls,
MissedCalls,andForwardCalls.
DirectoryItshowsthecontactofthePhone.
AppUserscanmanagesomeapplications
PowerIndicationLEDonyourYealinkT32GIPPhone
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LineKeys
LEDStatusDescription
SteadyGreenTheaccountisactive
SlowBlinkingThereisanincomingcalltotheaccount,orthereisacallonhold
OffThephoneisunderDND/ForwardStatus
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PowerIndicationLED
LEDStatusDescription
SteadyGreenPowerOn
BlinkingGreenThereisanincomingcalltotheaccount,orthereisacallonmute
OffPowerOff
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LineKeyssettoBLF
LEDStatusDescription
SteadyGreenThemonitoredaccountisinidlestatus
FastBlinkingGreenThereisanincomingcalltothemonitoredaccount
SlowBlinkingGreenThemonitoredaccountisonaconversation
OffItisinactiveasBLF

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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001
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PhoneDivertsandPickups
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PhoneDivertOn*72pressDialanddestinationnumber
RemovePhoneDivert*73pressDial
PhoneDivertOnBusy*90pressDial
RemoveDivertOnBusy*91pressDial
PhoneDivertNoAnswer*92pressDial
RemoveDivertNoAnswer*93pressDial
CallPickup*98pressDial
DNDActivate*78pressDial
DNDDe‐activate*79pressDial
StarCodes
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AutomaticCallBackDeactivation #8
CallForwardingAlwaysToVoiceMailActivation*21
CallForwardingAlwaysToVoiceMailDeactivation#21
CallForwardingBusyToVoiceMailActivation*40
CallForwardingBusyToVoiceMailDeactivation#40
CallForwardingNoAnswerActivation*92
CallForwardingNoAnswerDeactivation*93
CallForwardingNoAnswerToVoiceMailActivation*41
CallForwardingNoAnswerToVoiceMailDeactivation#41
CallForwardingNotReachableActivation*94
CallForwardingNotReachableDeactivation*95

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CallingLineIDDeliveryBlockingperCall*67
CallingLineIDDeliveryperCall*65
CallReturn*69
CallWaitingPersistentActivation*43
CallWaitingPersistentDeactivation#43
CancelCallWaiting*70
ClearVoiceMessageWaitingIndicator*99
CustomerOriginatedTrace*57
DirectedCallPickup*97
DirectedCallPickupwithBarge‐in*33
DirectVoiceMailTransfer*55
LastNumberRedial*66
PerCallAccountCode*71
PushtoTalk*50
SpeedDial100*75
SpeedDial8*74

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OperatingInstructions
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Notice1.IftheWAN(wideareanetwork)connectionfailstoasiteforanyreason,
includingafaultonthecircuitorapowercut,thentheabilitytomake
andreceivecallsfromtheIPphonesutilisingthatWANcircuitwillbe
restricted.Thesefailuresmaybecausedforreasonsoutsideour
control. Otherserviceswillbefullymaintainedincludingvoicemailand
theabilitytodivertcallstoothernumbersincludingmobiles.Ifanother
workingWANcircuitisavailableatthatsitethenthiscanbeusedtofully
restoreservicetoallphones.
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2.TheR5000serviceallowsforcallsto999and112,howevertheseservices
willbeaffectedifthereisapowercutoryourWANcircuitfails
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3.Withregard999servicesnolocationinformationispassedtothe
emergencyservicesoperatorthiswillmeanthatyouwillhavetostate
theaddressthatyouwishtheemergencyservicetoattend.
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4.R5000doesnotofferapaperbasedtelephonedirectoryservice
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5.IfyourequireaPDFthatallowsyoutoprintoffstickerstoattachtothe
phonedeviceexplainingtheabovepleasecontactus.