Regency Fireplace Products Albany Quick start guide
Owners &
Installation
PLEASE KEEP THESE INSTRUCTIONS FOR
FUTURE REFERENCE
Manual
Sept-26-2017
918-795e
WARNING:
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to this manual. For assistance or
additional information consult an authorised installer, service agency or
the distributor.
FOR YOUR SAFETY
Do not store or use petrol or other ammable vapours and liquids in the
vicinity of this or any other appliance.
Installation and service must be performed by an authorised installer or
service agency.
Model: F200B-2
Albany F200B-2 Freestanding Wood Fire
FPI - FIREPLACE PRODUCTS AUSTRALIA PTY LTD.
1 CONQUEST WAY, HALLAM, VICTORIA 3803
2Regency Albany Freestanding Wood Fire
Thank-you for purchasing a
REGENCY FIREPLACE PRODUCT.
The pride of workmanship that goes into each of our products will give you years of trouble-free
enjoyment. Should you have any questions about your product that are not covered in this manual,
please contact the REGENCY DEALER in your area.
Keep those REGENCY FIRES burning.
SAFETY NOTE:
about restrictions and installation inspection requirements in your area.
The authority having jurisdiction should be consulted before installation to determine the need to
obtain a permit.
ONLY CLEAN APPLIANCE WITH A DAMP CLOTH
(NEVER WHEN UNIT IS HOT)
DO NOT USE ANY ABRASIVE CLEANERS
DO NOT BURN (WILL VOID WARRANTY):
• Treated wood • Tea Tree • Oil Based woods • Coal • Garbage
• Cardboard • Solvents • Colored Paper • Trash
Regency Albany Freestanding Wood Fire 3
table of
contents
Compliance Plate ..................................................................4
Unit Dimensions ....................................................................5
INSTALLATION
Residential Installation ...........................................................6
Safety Guidelines and Warnings ...........................................6
Cast Plate Installation ............................................................6
Clearance to Combustibles ....................................................7
Floor Protection .....................................................................7
OPERATING INSTRUCTIONS
Operating Instructions ...........................................................8
Air Slide Control.....................................................................8
................................................................................8
3 speed fan operation............................................................8
MAINTENANCE
Maintenance..........................................................................9
Creosote................................................................................9
.........9
Glass Maintenance................................................................9
Door Latch Adjustment ..........................................................9
Wood Storage........................................................................9
3 speed fan wiring diagram .................................................10
PARTS LIST
Heater Assembly .................................................................11
WARRANTY
Warranty ..............................................................................12
4Regency Albany Freestanding Wood Fire
SAFETY LABEL
data badge
Part #: 918-796d
Colour: Black on Grey
Size: 100%
Oct. 15/08: created draft for approval
Aug. 8/12: Updated manufacture dates
Jan. 6/14: Rev. A:Updated address and dates of manufacture
Apr. 15/15 Rev. B - Updated data as per Matt M
May 21/15: Rev. C - New test results updates (-2 model)
Sept. 25/17: Rev. d--Updated manufacturing date
.
Model: ALBANY F200B-2
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC 2017 2018 2019 2020 2021
TESTED BY:
HRL TECHNOLOGY PTY LTD.
TRAMWAY ROAD MORWELL VICTORIA 3840 (May 2015)
MAXIMUM AVERAGE HEAT OUTPUT BURNING HARDWOOD: 11kW
OVERALL AVERAGE EFFICIENCY BURNING HARDWOOD:70%
Date of Manufacture:
Serial
Number
918-796d
348
WHEN TESTED IN ACCORDANCE WITH AS/NZS 4012:2014 & AS/NZS 4013:2014
PARTICULATE EMISSION FACTOR: 0.5g/kg
CATALYTIC COMBUSTOR: NO
TEST REPORT NUMBER: HCMG/15/030
MAKE: REGENCY
TYPE: FREESTANDING WOODFIRE
MANUFACTURER/DISTRIBUTOR: FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
1 CONQUEST WAY, HALLAM VIC 3803
NOTE: Regency units are constantly being improved. Check the label on
Regency Albany Freestanding Wood Fire 5
DIMENSIONS
dimensions
6Regency Albany Freestanding Wood Fire
installation
1) Please read this entire manual before you
to follow instructions may result in property
damage, bodily injury or even death. Be
aware that local Codes and Regulations may
override some items in this manual. Check
with your local inspector.
2) THE APPLIANCE AND FLUE-SYSTEM
SHALL BE INSTALLED IN ACCORDANCE
WITH AS/NZS 2918:2001 AND THE AP-
PROPRIATE REQUIREMENTS OF THE
RELEVANT BUILDING CODE OR CODES.
APPLIANCES INSTALLED IN ACCORD-
ANCE WITH THIS STANDARD SHALL
COMPLY WITH THE REQUIREMENTS OF
AS/NZS 4013 WHERE REQUIRED BY THE
REGULATORY AUTHORITY.
ANY MODIFICATION OF THE APPLIANCE
THAT HAS NOT BEEN APPROVED IN
WRITING BY THE TESTING AUTHORITY
IS CONSIDERED TO BE IN BREACH OF
THEAPPROVAL GRANTED FOR COMPLI-
ANCE WITH AS/NZS 4013.
CAUTION: MIXING OF APPLIANCE OR
FLUE-SYSTEM COMPONENTS FROM
DIFFERENT SOURCES OR MODIFYING
THE DIMENSIONAL SPECIFICATION OF
COMPONENTS MAY RESULT IN HAZ-
ARDOUS CONDITIONS. WHERE SUCH
ACTION IS CONSIDERED, THE MANU-
FACTURER SHOULD BE CONSULTED
IN THE FIRST INSTANCE.
3) Select a position for your Regency Heater.
Consult the minimum clearance chart for
close clearance installation use listed double
wall connector systems.
4) To ensure vertical alignment, suspend a
plumb bob from the ceiling over the exact
on the ceiling to indicate the center of the
5) Check that the area above the ceiling is
from the heater to combustibles to ensure
that they are within the prescribed limits.
6) Mark the location of the pedestal base on
7)
instructions. The performance of your wood
when door is open, and
RESIDENTIAL
INSTALLATION
prompt excessive draft which can result in
very short burn times and excessive heat
output.
8) -
protector clearances.
9) -
10) In areas with seismic activity, Regency
recommends that your unit is secured to the
pedestal.
11) Do not connect this unit to a ue serving
another appliance.
SAFETY GUIDELINES AND
WARNINGS
1) Never use petrol, petrol type lantern fuels,
kerosene, charcoal lighter fuel, or similar
heater. Keep all such liquids well away from
the heater while it is in use.
2) Keep the door closed during operation and
maintain all seals in good condition.
3) Do not burn any quantities of paper, garbage,
petrol, naptha or engine oil in your heater.
4) If you have smoke detectors, prevent smoke
5)
extensive damage to your heater including
warpage and premature steel corrosion.
6) Do not permit creosote or soot build-up in
7) Your Regency heater can be very hot. You
may be seriously burned if you touch the
heater while it is operating, keep children,
clothing and furniture away. Warn children
8) The heater consumes air while operating,
provide adequate ventilation with an air duct
or open a window while the heater is in use.
9)
another appliance.
10) Do not use grates or andirons or other methods
for supporting fuel. Burn directly on the base or
bricks where supplied.
11) Open the draft control fully for 10 to 15 seconds
prior to slowly opening the door when refuelling
12) Do not connect your unit to any air distribution
duct.
13)-
wood only. The use of cut timber, plywood, “mill
ends”, etc. is not allowed as this fuel can easily
overheating will void your warranty. As well,
a large portion of sawmill waste is chemically
treated timber, which is illegal to burn in many
areas. Salt drift wood and chemically treated
14) No combustible material should be closer than
the clearances, see page 7.
15) DO NOT OPERATE WITH BROKEN GLASS.
CAST PLATE
INSTALLATION
Install the cast plates by placing the rear cast plate
Firebrick
Cast Plate
Regency Albany Freestanding Wood Fire 7
installation
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Hawkwind
Standard AHD Special
A
B
C
D
G
H
Floor Protection
the heater as follows;
which has a thermal resistance of 0.8m2k/w for 4mm sheets of cement
The ue pipe shall extend not less than 4.6m above the top of the oor protector.
NOTE: Installation must be carried out by a licensed installer in accordance
with AS/NZS 2918:2001.
IMPORTANT
* (1) The Hawkwind Standard flue kit requires one 130o x 900mm
stainless reflective shield; between the decromesh casing and ac-
tive flue.
* (2) The AHD Special Insulated flue kit must be installed with a
40mm air gap around the flue to any combustible surfaces and the
ceiling ring must be spaced as such to provide an air gap of 20mm
to the ceiling.
A 180º x 900mm stainless reflective must be fitted behind the active
flue.
NOTE: A minimum clearance of 100mm (flat wall) or 75mm (corner wall) must be retained for all wall surfaces to allow for fan access and maintenance.
8Regency Albany Freestanding Wood Fire
maintenance
Pull - Open
WARNING: To build a re in ignorance
or to disregard the information con-
tained in this section can cause serious
permanent damage to the unit and void
your warranty!!
AIR SLIDE CONTROL
Both the primary and air wash drafts are control-
led by the control rod located on the right side
your draft - pull open, and to decrease - push
closed. All units have a secondary draft system
that continually allows combustion air to the
3 SPEED
FAN OPERATION
-
trolled by a thermodisc, and Auto / Manual switch
and a speed selection switch. The Auto / Manual
switch is mounted on the back of the pedestal. The
speed select switch is located on the right hand side
red dot on the pedestal.
Manual control of the fan
Select Manual control and the fan speed will be
directly controlled by the selection of the fan speed
switch.
Automatic Control of the fan
Select Auto control of the fan and the fan will be
controlled by the selection on the fan speed switch
and the temperature of the heater. The thermodisc
in the fan circuit ensures that the heater has achieved
a high temperature before the fan can operate– this
may take 20-30 minutes. When the heater cools
take 20-30 minutes.
OPERATING
INSTRUCTIONS
With your unit now correctly installed and safety
inspected by your local authority, you are now
the operation of your draft control.
CAUTION: THIS APPLIANCE MUST BE
MAINTAINEDAND OPERATEDATALL TIMES
IN ACCORDANCE WITH THESE INSTRUC-
TIONS.
CAUTION: THE USE OF SOME TYPES OF
PRESERVATIVE-TREATED WOOD ASA FUEL
CAN BE HAZARDOUS.
WARNING: ANY MODIFICATION OF THE AP-
PLIANCE THAT HAS NOT BEEN APPROVED
IN WRITING BY THE TESTING AUTHORITY
IS CONSIDERED AS BREACHING AS/NZS
4013.
WARNING: DO NOT USE FLAMMABLE
LIQUIDS OR AEROSOLS TO START OR
REKINDLE THE FIRE.
WARNING: DO NOT USE FLAMMABLE LIQ-
UIDS OR AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHEN IT IS OPERATING.
WARNING: DO NOT STORE FUEL WITHIN
HEATER INSTALLATION CLEARANCES.
WARNING: OPEN AIR CONTROL (AND
DAMPER WHEN FITTED) BEFORE OPENING
FIRING DOOR.
FIRST FIRE
When your installation is completed and inspected
1) Open control fully.
2)
-
CAUTION: Never leave unit unattended if
door is left open. This procedure is for re
start-up only, as unit may overheat if door
is left open for too long.
3) With the draft still in the fully open position add
a trench in the ash bed to allow air to reach the
4) After about 45 minutes, when your wood has
begun to burn strongly, adjust your draft control
WARNING: Never build a roaring re in a
cold heater. Always warm your heater up
slowly!
5) Once a bed of coals has been established on
control to a low setting to operate the unit at its
Push - Closed
For safety reasons and in order to avoid
over ring of your unit do not burn your
re with the door open or ajar.
Regency Albany Freestanding Wood Fire 9
maintenance
6)
heater at its maximum setting, and only after
the metal has been warmed.
7)
an odour from the paint. This is to be expected
as the high temperature paint becomes sea-
soned. Windows and/or doors should be left
open to provide adequate ventilation while
this temporary condition exists. Burning the
8) Do not place anything on the heater top during
the curing process. This may result in damage
9)
10)
problems may occur. Consult an experienced
dealer or mason on methods of increasing your
draft.
11) Some cracking and popping noises may be
experienced during the heating up process.
These noises will be minimal when your unit
reaches temperature.
12) Before opening your door to reload, open draft
fully for approximately 10 to 15 seconds until
any smoking.
13) All fuel burning appliances consume oxygen
during operation. It is important that you supply
a source of fresh air to your unit while burning.
home, a downdraft may be created by your
Regency Heater causing a draft down your
your unit.
CAUTION: If the body of your unit, ue bae or
any part of the ue connector starts to glow, you
are overring. Stop loading fuel immediately
and close the draft control until the glow has
completely subsided.
14) Green or wet wood is not recommended for
your unit. If you must add wet or green fuel,
open the draft control fully until all moisture has
moisture has been removed, the draft control
15) If you have been burning your heater on a low
draft, use caution when opening the door. After
opening the damper, open the door a crack,
the door.
16) The controls of your unit or the air supply pas-
CREOSOTE
When wood is burned slowly, it produces tar and
other organic vapours, which when combined with
moisture, form creosote. The creosote vapours
-
WARNING: Things to remember in case
of a ue re:
1. Close all draft and damper controls.
2. CALL THE FIRE DEPARTMENT.
Ways to Prevent and Keep Unit Free
of Creosote
1) Burn heater with the draft control wide open
for about 10-15 minutes every morning during
burning season.
2) Burn heater with draft control wide open for
about 10 - 15 minutes every time you apply
fresh wood. This allows the wood to achieve
the charcoal stage faster and burns up any
unburned gas vapours which might otherwise
be deposited within the system.
3) Only burn seasoned wood! Avoid burning
wet or green wood. Seasoned wood has been
dried at least one year.
4) -
dering one that can deposit creosote within the
system.
5)
at least once every two months during the heat-
ing season to determine is a creosote buildup
has occurred.
6) Have ue system and unit cleaned by com-
petent ue sweeps twice a year during the
rst year of use and at least once a year
thereafter or when a signicant layer of
creosote has accumulated (3 mm) it should
be removed to reduce the risk of a ue re.
WOOD STORAGE
Store wood under cover, such as in a shed, or
covered with a tarp, plastic, tar paper, sheets
of scrap plywood, etc., as uncovered wood can
absorb water from rain or snow, delaying the
seasoning process.
MAINTENANCE
-
place heater, including burning seasoned wood
and as necessary during the season, as creosote
deposits may build up rapidly. Moving parts of your
heater require no lubrication. The integrity of all
door glass is imperative for the correct operation
and longevity of your Regency Wood heater. They
should be inspected on a regular basis and replaced
if they show any signs of undue wear or damage.
the heater and void warranty.
GLASS MAINTENANCE
Your Regency heater is supplied with 5mm Ne-
oceram ceramic glass that will withstand the highest
heat that your unit will produce. In the event that
you break your glass by impact, purchase your
replacement from an authorized Regency dealer
only, and follow our step-by-step instructions for
replacement.
Allow the heater to cool down before cleaning the
glass, do not clean the glass when it is hot. Do not
use abrasive cleaners.
for any reason.
17) If you burn the unit too slowly or at too low a set-
as it can. An easy rule of thumb says that if your
exhaust is clean. Burn the heater hot enough
to keep your glass clean and you won't need
DOOR LATCH
ADJUSTMENT
The door latch may require adjustment as the door
gasket material compresses over time.
moved closer to the door frame, causing a tighter
seal.
1. Carefully remove the split pin, Latching Sleeve
and pin from the handle
2.-
3. Re-install the split pin, Latching Sleeve & pin
into the handle
4. Adjust the Set Screw to the proper depth to
ensure the handle cannot rotate 360 degrees.
Latching
Sleeve
Pin
Set Screw
Rear V
iew of Door shown
10 Regency Albany Freestanding Wood Fire
maintenance
Note : Thermodisc (temp. switch) in the fan control circuit. Heater/ Thermodisc must come up to operating temperature for fan to
operate. See page 8
Regency Albany Freestanding Wood Fire 11
PARTS LIST
parts list
HEATER ASSEMBLY
1) 8010601 Top Plate/Panel
2) 8010602 Panel Outer Side Right
3) 8010603 Rear Panel
4) 8010604 Panel Outer Side Left
5) 1211700 Air Slide
6) 8010616 Glass Neoceram With Gasket
7) 8010612 Door Assembly (without Handle)
8) 8010114 Door Handle Set
9) 1141800 Secondary Air Tube
10) 8010108 Firebrick (optional or where fitted) x 16
11) 1213000 Pedestal Assembly
12) 8010609 Ash Lip Panel
13) 6150223 Fan Assembly (fan only)
14) 1141400 Metal lip inside firebox
15) 8010115 Glass Retainer Bracket
16) 3720101 Door rope seal 5 ft.
17) 1141004 Rear Baffle/Brick Support Bar
18) 1211500 Latch Bracket
19) 8010614 Hinge Bracket
20) 1211201 Inner Back Shield
21) 1151700B Air Slide Fasteners (3 pcs)
22) 8010611 Steel baffie
23) 7510206 Cast Plate Set
24) 1141704B Friebrick Retaining Bracket (3 Pieces)
8010617 Door Pin and Rollers
11
5
14
20
8
6
1
234
15
16
7
9
17
21
13
12
18
19
22
23
10
24
Part# Description
Optional or Where Fitted
PARTS LIST
Regency Albany Freestanding Wood Fire
STOVE ASSEMBLY
12 Regency Albany Freestanding Wood Fire
WARRANTY
warranty
Limited Warranty
FPI Fireplace Products International Ltd. (“the manufacturer”) through its wholly owned subsidiary, Fireplace
Products Australia Pty Ltd (for Australia and New Zealand customers) and sold under the Regency® brand of
fireplace products (collectively referred to herein as “FPI”), extends this Limited Warranty to the original purchaser
of this appliance provided the product remains in the original place of installation. The items covered by this
limited warranty and the period of such coverage is set forth in the table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Wood Products
Component Coverage Labor
Coverage
Components Covered
15
years
2
years
1
year
Warranty (Years)
Welded Firebox Steel
5
All Stainless Steel Components, Smoke Deflectors,
Heat Shields etc.
1
Air Tubes
1
Airmate
1
Door handle and latch assembly, all hardware
1
Glass Thermal Breakage Only
1
Steel Faceplates, Accessory Housings
1
All Plating
1
Ash Drawer, Heatshields, Pedestal
1
All Baffles-Steel, Ceramic, Vermiculite
1
All castings, firebox, surrounds, doors, panels etc.
1
All Electrical, Fans, wiring, switches etc.
(Fan only)
1
Glass - Crazing
1
Catalyst Assembly (see below for specific details)
6 Years
Prorated 3
Flue components
1
Firebricks
Nil
Nil
After the original warranty coverage for any of the parts above have expired, any repair and/or replacement parts
purchased by the consumer from FPI or through an accredited distributor or dealer will carry a ninety (90) day
warranty (valid only with an original copy of the tax invoice). No labor coverage is included with any repair and/or
replacement part.
Replacement parts are limited to one per warranty term. Airtube and baffle replacements are limited to one
replacement per term.
Catalyst Assembly
IMPORTANT WARRANTY INFORMATION FOR UNITS WITH A CATALYTIC CONVERTER
FPI will replace, at no charge to the consumer, 'one' catalytic converter that ceases to function within three (3)
years from the date of purchase by the original consumer, provided that the following conditions are met:
(1) The catalytic converter must not have been mechanically abused
(2) Only recommended fuels have been used in the appliance
Revision Date: December 2016 Regency Wood Products Warranty
Regency Albany Freestanding Wood Fire 13
WARRANTY
warranty
If after three (3) years the catalytic converter fails to function, a prorated warranty will provide for replacement at
the following fee schedule to be paid by the consumer*:
Year 4.....................$90*
Year 5.....................$100*
Year 6.....................$110*
* Prices subject to change without notice. Conditions (1) and (2) above also apply for prorated warranty periods.
AFTER YEAR SIX (6), THE CONSUMER MUST PURCHASE ANY CATALYTIC CONVERTERS THAT NEED REPLACEMENT AT
THE CURRENT RETAIL PRICE, AND WILL BE RESPONSIBLE FOR ANY LABOUR COSTS TO REMOVE AND/OR SERVICE.
LABOR WILL ONLY BE COVERED ON THE CATALYTIC CONVERTER FOR THE FIRST THREE (3) YEARS.
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise. This warranty will only apply to those products which are acquired at the time of this
warranty being effective. FPI will not be liable for any damage or loss that falls outside the scope of the warranty.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by an original copy of the tax invoice.
The authorised selling dealer, or an alternative authorised FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. This warranty does not cover dealer travel
costs for diagnostic or service work. Dealers may charge homeowner for travel and additional time. Check with
your selling dealer in advance for any costs to you when arranging a warranty call. FPI is not responsible for
results or costs of workmanship of unauthorised FPI dealers or agents in the negligence of their service work.
Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from
whom you originally purchased the product.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
and determine whether the warranty will apply prior to processing or authorising of any claim. Failure to allow
this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim, including an original copy of the tax
invoice (proof of purchase by you). All claims must be complete and provide full details as requested by FPI to
receive consideration for evaluation, including proof of maintenance records. Incomplete claims may be rejected.
FPI has absolute discretion to assess and determine any warranty claim and may accept or reject a claim as it
considers appropriate.Any part or parts of the unit found to be defective will be repaired or replaced at FPI's
option, through an accredited distributor or service agent provided that the defective part be returned to the
distributor or agent, Transportation Prepaid, if requested.It is the general practice of FPI to charge for larger,
higher priced replacement parts and issue credit once the replaced component has been returned to FPI and
evaluated for manufacturer defect.
If a consumer has a unit installed outside an accredited distributor, dealer or pre-approved service agent’s
service area, or the closest approved service agent is situated more than thirty (30) kilometres from the
installation, FPI is not obliged to arrange warranty repairs or shipping/transportation costs. In these cases, the
consumer must arrange warranty service with its selling dealer, and shipping, travel and/or additional labor
charges will apply.
Unit must be installed according to all manufacturers’ instructions as per the manual.
All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at the time of installation.
Revision Date: December 2016 Regency Wood Products Warranty
14 Regency Albany Freestanding Wood Fire
WARRANTY
warranty
Revision Date: November 2016
Regency Wood Products Warranty
The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual. As
outlined below, the warranty may be voided due to problems caused by lack of maintenance. Annual maintenance
records should be retained.
Exclusions:
This Limited Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or
improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), firebrick (rear, sides or
bottom), door or glass gasket, or any other additional factory fitted gasket.
Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical
damages, downdrafts, installation error, installation by an unqualified installer, incorrect chimney components
(including but not limited to cap size or type), operator error, abuse, misuse, use of improper fuels (such as
unseasoned timber, mill-ends, construction timber or debris, off-cuts, treated or painted timber, tea tree, metal or
foil, plastics, garbage, solvents, cardboard, coal or coal products, oil based products, waxed cartons, compressed
pre-manufactured logs), accidents, lack of regular maintenance and upkeep, acts of God, weather related
problems from hurricanes, tornados, earthquakes, floods, lightning strikes/bolts or acts of terrorism or war, which
result in malfunction of the appliance are not covered under the terms of this Limited Warranty.
FPI has no obligation to enhance or modify any unit once manufactured (i.e. as products evolve, field modifications
or upgrades will not be performed on existing appliances).
Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may
void this warranty. This includes units with rusted or corroded fireboxes which have not been reported as rusted or
corroded within three (3) months of installation/purchase. Any alteration to the unit which causes sooting or
carboning that results in damage to the exterior fascia or over firing that can cause component or firebox/heat
exchanger failure will not be covered by this warranty.
Units which show evidence of being operated while damaged, or with problems known to the purchaser and
causing further damages will void this warranty.
Units where the serial no. has been altered, deleted, removed or made illegible will void this warranty.
Minor movement, expansion and contraction of the steel is normal and is not covered under the terms of this
warranty.
Freight damages for products or parts are not covered under the terms of the warranty.
Porcelain/Enamel: Absolute perfection is neither guaranteed nor commercially possible. Any chips must be
reported and inspected by the authorised selling dealer within three (3) days of installation. Any damage of this
type not reported after this time period will be subject to rejection and any related warranty will not apply.
Special Finishes: Expect some changes in color as the product "ages" with constant heating and cooling. The
manufacturer warranty does not cover tarnishing, changing colors and/or marks (i.e. finger prints, etc.) after the
purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior
authorisation from FPI may void this warranty.
INCORRECT INSTALLATION IS NOT COVERED BY WARRANTY. A SERVICE OR CALLOUT FEE WILL BE CHARGED IN
THESE CIRCUMSTANCES.
Regency Albany Freestanding Wood Fire 15
WARRANTY
warranty
Limitations of Liability:
1. Exclusion of implied terms
The customer may have the benefit of consumer guarantees under the Australian Consumer Law. To the maximum
extent permitted by law, all terms, conditions or warranties that would be implied into this Warranty or in
connection with the supply of any goods or services by the supplier under law or statute or custom or international
conventions are excluded.
2. Limitation of liability
(a) To the maximum extent permitted by law and subject to clauses 1 and 3, the supplier’s total liability arising out
of or in connection with its performance or its obligations pursuant to this Warranty, or arising out of or in
connection with the supply of specific goods or services (including pursuant to or for breach of this Warranty,
under statute, in equity or for tort, including negligent acts or omissions) is limited as follows: (i) the supplier shall
have no liability to the customer for any Consequential Loss; (ii) without limiting the effect of clause 2(a)(i), the
supplier’s total aggregate liability for Loss, however arising, shall not exceed the GST exclusive aggregate price paid
by the customer to the supplier for the specific goods or services that gave rise to the Loss in question.
(b) The limitations and exclusions in this sub-clause do not apply to the extent that any Loss is directly attributable
to: (i) the personal injury or death caused by the supplier’s default, breach of this Warranty or negligence; or (ii)
fraud by the supplier.
(c) Each party must take reasonable steps to mitigate any Loss it suffers or incurs.
3. Limitation of liability under Australian Consumer Law Guarantees
(a) To the extent that goods supplied by the supplier are not goods of a kind ordinarily acquired for personal,
domestic or household use and the customer is deemed to be a consumer for the purposes of section 64A of the
Australian Consumer Law, the customer agrees that the supplier’s liability for a failure to comply with a consumer
guarantee that the customer may have a benefit under the Australian Consumer Law (other than a guarantee
under sections 51 (title), 52 (undisturbed possession) and 53 (undisclosed securities)), is limited to, at the option of
the supplier, one or more of the following: (i) replacement of the goods or the supply of equivalent goods; (ii) the
repair of the goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv)
equivalent goods; or (v) the payment of the cost of having the goods repaired.
(b) To the extent that services supplied by the supplier are services other than services of a kind ordinarily acquired
for personal, domestic or household use or consumption, the supplier’s liability for failure to comply with a
consumer guarantee that the customer may have the benefit of is limited to, at the option of the supplier: (i) the
supply of the services again; or (ii) the payment of the cost of having the services supplied again.
4. Subject to Change
This Limited Warranty is given at the time of sale and purchase of the relevant fireplace product. The terms of this
Limited Warranty may be amended from time to time by FPI in accordance with changes to business practices,
consumer laws or other legal requirements. The rights and protections granted under the Limited Warranty are
those in force in relation to a fireplace product at the time and in the place of sale of that product, and only those
terms will be applicable in respect of that product.
5. Severability
Any term of this Limited Warranty that is invalid or unenforceable in any jurisdiction is to be read down for the
purposes of that jurisdiction, if possible, so as to be valid and enforceable, and is otherwise capable of being
severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of this
Limited Warranty or affecting the validity or enforceability of that provision in any other jurisdiction.
6. Definitions
For purposes of clauses 1, 2 and 3:
(a) Consequential Loss means loss of expected savings, loss of use, loss of opportunity, loss of profit, loss of
revenue, increased financing costs, loss arising from delay, or any consequential, special or indirect loss or damage,
whether or not the possibility or potential extent of the loss or damage was known or foreseeable, and whether
arising from a claim under indemnity, contract, tort (including negligence), statute or otherwise.
(b) Loss means any expense, cost or damage of any kind and includes Consequential Loss and a fine or penalty
imposed by a statutory or other authority.
Revision Date: December 2016 Regency Wood Products Warranty
16 Regency Albany Freestanding Wood Fire
WARRANTY
warranty
Revision Date: November 2016
Regency Outdoor Products Warranty
How to Obtain Warranty Service:
Customers should contact the authorised selling dealer to obtain warranty service. In the event the authorised
selling dealer is unable to provide warranty service, please contact FPI by mail at the address listed below. Please
include your name, address, purchase date, selling dealer, serial #, type of unit, a brief description of the problem,
email and telephone contact information, and a copy of your original tax invoice. A representative will contact you
to make arrangements for an inspection and/or warranty service. (See below for Western Australia and/or New
Zealand)
Please note Fireplace Products Australia Pty Ltd does not provide installation services.
Fireplace Products Australia Pty Ltd
1 –3 Conquest Way
Hallam, VIC
Australia, 3803
Phone: +61 3 9799 7277
Fax: +61 3 9799 7822
To obtain warranty service in Western Australia and/or New Zealand, please contact one of our
authorised distributors in those areas:
Western Australia:
Air Group Australia
28-30 Division St.
Welshpool, WA
Australia, 6106
Phone: (08) 9350 2200
Fax: (08) 9353 4225
New Zealand:
Aber Holdings Ltd
PO Box 10095
Te Rapa, Hamilton
New Zealand, 3241
Freephone: 0800 161 161
Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and
marketing of hearth products. To provide the best support for your product, we request that you complete a
product registration form at http://www.regency-fire.com.au/Customer-Care/Warranty-Registration.aspx within
ninety (90) days of purchase.
Regency Albany Freestanding Wood Fire 17
WARRANTY
warranty
Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and
marketing of hearth products. To provide the best support for your product, we request that you complete a product
registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
For purchases made in CANADA or the UNITED STATES:
http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx
For purchases made in AUSTRALIA:
http://www.regency-fire.com.au/Customer-Care/Warranty-Registration.aspx
You may also complete the warranty registration form below to register your Regency Fireplace Product and mail and/or
fax it back to us, and we will register the warranty for you. It is important you provide us with all the information below in
order for us to serve you better.
Warranty Registration Form (or Register online immediately at the above Web Site):
Warranty Details
Serial Number (required):
Purchase Date (required) (mm/dd/yyyy):
Product Details
Product Model (required):
Dealer Details
Dealer Name (required):
Dealer Address:
Dealer Phone #:
Installer:
Date Installed (mm/dd/yyyy):
Your Contact Details (required)
Name:
Address:
Phone:
Email:
For purchases made in CANADA:
FPI Fireplace Products
International Ltd.
6988 Venture St.
Delta, British Columbia
Canada, V4G 1H4
For purchases made in the UNITED STATES:
Fireplace Products U.S., Inc.
PO Box 2189 PMB 125
Blaine, WA
United States, 98231
Phone: 604-946-5155
Fax: 604-946-4349
Phone: 604-946-5155
Fax: 604-946-4349
For purchases made in AUSTRALIA:
Fireplace Products Australia Pty
Ltd
1- 3 Conquest Way
Hallam, VIC
Australia, 3803
Phone: +61 3 9799 7277
Fax: +61 3 9799 7822
For fireplace care and tips and answers to most common questions please visit our Customer Care section on our Web Site.
Please feel free to contact your selling dealer if you have any questions about your Regency product.
18 Regency Albany Freestanding Wood Fire
Regency Albany Freestanding Wood Fire 19
Installer: Please complete the following information
Dealer Name & Address:______________________________________________
___________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.:__________________________________________________________
This manual suits for next models
1
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