Regency City CV72E-12 Quick start guide

City Series®
CV72E-12 Direct Vent
Owners &
Installation Manual
STYLE MODEL
Single sided CV72E-NG12 / CV72E-LP12
www.regency-re.com
- Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the gas supplier.
Warning
Fire or explosion Hazard
failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
920-608 FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4 09.20.22
New York 72
http://bit.ly/2yIGUao
Installer: Please complete the details on the back cover and leave
this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
Certied to/Certié pour: CSA 2.17-2017
ANSI Z21.88:19
CSA 2.33:19
Tested by:

2| City Series CV72E-12
This appliance may be installed in an aftermarket, permanently
located, manufactured home (USA only) or mobile home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases, unless a certied kit is used.
To the New Owner:
Congratulations!
You are the owner of a state-of-the-art Gas Fireplace by REGENCY®. The City Series are hand crafted appliances and have
been designed to provide you with all the warmth and charm of a wood replace at the ick of a switch. The CV72E City
Series have been approved by Intertek for both safety and eciency. As it also bears our own mark, it promises to provide
you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint
yourself with these instructions and the many features of your Regency®Fireplace.
920-408
4.34.7
Instruction Plate
For a glass-fronted gas appliance where the temperature of the glass
viewing area outside surface exceeds the limits specified in Clause 5.14.4, the following
graphic danger and statements shall be shown on a Class IIIA-2 Permanent Label.
4.34.6
Instruction Plate
Each appliance shall bear a Class IIIB marking with letters on a contrasting background, located
adjacent to the controlling device or in an equally conspicuous position where the instruction can be easily read.
April 22/14: Created draft
Double sided
Material: Synthetic Paper
Size 5.965" W x 5.71" H
Color: As shown in artwork
DANGER
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH GLASS
UNTIL COOLED
NEVER ALLOW CHILDREN
TO TOUCH GLASS
A barrier designed to reduce the risk of burns from the hot viewing glass
is provided with this appliance and must be installed for the protection
of children and other at risk individuals.
!DANGER
!
920-408
CAUTION:
HOT WHILE IN OPERATION. DO NOT TOUCH.
SEVERE BURNS MAY RESULT. KEEP CHILDREN, CLOTHING, FURNITURE,
GASOLINE, AND ANY OTHER LIQUIDS WITH FLAMMABLE VAPOURS AWAY.
KEEP BURNER AND CONTROL COMPARTMENT CLEAN.
SEE INSTALLATION AND OPERATING INSTRUCTIONS ACCOMPANYING
APPLIANCE.
Front Back
LA SURFACE VITRÉE CHAUDE
PEUT CAUSER DES BRÛLURES.
NE TOUCHEZ PAS À LA
SURFACE VITRÉE NON REFROIDIE.
NE LAISSEZ JAMAIS UN
ENFANT TOUCHER LA SURFACE
VITRÉE.
DANGER
!
L’écran pare-étincelles fourni avec ce foyer réduit le risque de brûlure en cas de
contact accidentel avec la vitre chaude et doit être installé pour la protection des
enfants et des personnes à risque.
920-408-fr
ATTENTION
S'assurer que le brûleur et le compartiment des commandes sont propres.
Voir les instructions d’installation et d’utilisation qui accompagnent
l'appareil.
Risque de brûlures graves.
Ne pas toucher l’appareil lorsqu’il fonctionne.
Ne pas laisser les enfants s’approcher de l’appareil. Garder les
vêtements, les meubles et tout gaz ou liquide inflammable (carburant)
à distance de l'appareil.

City Series CV72E-12 | 3
MANUFACTURED MOBILE HOME REQUIREMENTS
INFORMATION FOR MOBILE/MANUFACTURED HOMES AFTER FIRST SALE
This Regency®product has been tested and listed by Intertek as a Direct Vent Wall Furnace to the following standards: to Vented Gas
Fireplace Heaters ANSI Z21.88 • CSA 2.33 and Gas-red Appliances for Use at High Altitudes CSA 2.17.
This Direct Vent System Appliance must be installed in accordance with the manufacturer's installation instructions and the Manufactured
Home Construction and Safety Standard, Title 24 CFR, Part 3280, or the current Standard of Fire Safety Criteria for Manufactured Home
Installations, Sites, and Communities ANSI/NFPA 501A, and with CAN/CSA Z240-MH Mobile Home Standard in Canada.
This appliance installation must comply with the manufacturer's installation instructions and local codes, if any. In the absence of local codes
follow the current National Fuel Gas Code, ANSI Z223.1 and the current National Electrical Code ANSI/NFPA 70 in the U.S.A., and the current
CSA B149.1 Gas Installation Code and the current Canadian Electrical Code CSA C22.1 in Canada.
This Regency® mobile/manufactured home listed appliance comes factory equipped with four 1/4" diameter holes located near each corner
of the base. Fasten the replace in place using screw, inserted through the holes.
This appliance comes equipped with a dedicated #8 Ground Lug for attachment of the ground wire to the steel chassis as applicable to
local codes. See the "Wiring Diagram" section.
The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the
National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1.
This appliance may only be installed in an aftermarket permanently located, manufactured home (U.S.A only) or mobile home, where not
prohibited by local codes.
This appliance can only be used with the type of gas indicated on the rating plate. This appliance is not convertible for use with other cases,
unless a certied kit is used.
Ensure that structural members are not cut or weakened during installation.

4| City Series CV72E-12
WARNING
CARBON MONOXIDE POISONING HAZARD
Failure to follow the steps outlined below for each appliance connected to the venting
system being placed into operation could result in carbon monoxide poisoning or death.
The following steps shall be followed for each appliance connected to the venting system
being placed into operation, while all other appliances connected to the venting system are
not in operation:
1. Seal any unused openings in the venting system.
2. Inspect the venting system for proper size and horizontal pitch, as required in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 or the Natural Gas and Propane
Installation Code, CSA B149.1 and these instructions. Determine that there is no
blockage or restriction, leakage, corrosion and other deficiencies which could cause an
unsafe condition.
3. As far as practical, close all building doors and windows and all doors between the
space in which the appliance(s) connected to the venting system are located and other
spaces of the building.
4. Close fireplace dampers.
5. Turn on clothes dryers and any appliance not connected to the venting system. Turn on
any exhaust fans, such as range hoods and bathroom exhausts, so they are operating at
maximum speed. Do not operate a summer exhaust fan.
6. Follow the lighting instructions. Place the appliance being inspected into operation.
Adjust the thermostat so appliance is operating continuously.
7. Test for spillage from draft hood equipped appliances at the draft hood relief opening
after 5 minutes of main burner operation. Use the flame of a match or candle.
8. If improper venting is observed during any of the above tests, the venting system must
be corrected in accordance with National Fuel Gas Code, ANSI Z223.1/NFPA and/or
Natural Gas and Propane Installation Code, CSA B149.1.
9. After it has been determined that each appliance connected to the venting system
properly vents when tested as outlined above, return doors, windows, exhaust fans,
fireplace damper and any other gas-fired burning appliance to the previous
conditions of use.

City Series CV72E-12 | 5
table of contents
Copy of Safety Decal ..................................................................... 6
Decal location ............................................................................... 6
Dimensions................................................................................... 7
Important Message ................................................................... 12
Before You Start.......................................................................... 12
First Fire..................................................................................... 13
Normal Operating Sounds Of Gas Appliances................................. 13
Lighting Procedure ...................................................................... 14
Shutdown Procedure ................................................................... 14
Copy of the Lighting Plate Instructions.......................................... 15
Proame II Remote Control Operating Instructions ........................ 16
Proame II Battery Holder Battery Replacement & Battery Back Up 20
WIFI Dongle Installation (Optional) .............................................. 21
Glass Barrier Removal.................................................................. 22
Inner Glass Panel (rebox glass) Installation / Removal.................. 23
Optional Barrier Glass Stoppers Installation / Removal ................... 25
Bulb Replacement ....................................................................... 26
Maintenance Instructions............................................................. 27
Log Replacement ........................................................................ 27
Glass.......................................................................................... 27
Glass Replacement ...................................................................... 27
Back Up Battery System............................................................... 27
Warranty .............................................................................102
Dimensions................................................................................... 6
Gas Installation Checklist ............................................................. 10
General Safety Information .......................................................... 29
Installation Checklist.................................................................... 29
Heatwave Duct System Optional Kit ............................................. 29
Locating Your Gas Fireplace ......................................................... 30
Unit Assembly Prior to Installation ................................................ 31
Gas Connection - Back of Unit ........................................................ 8
Gas Connection - Bottom of Unit .................................................... 8
Gas Connection - Side of Unit......................................................... 8
Electrical Connection - Bottom of Unit............................................. 9
Electrical Connection - Side of Unit ................................................. 9
Ventilation Openings (Bay Installation).......................................... 33
Chase Enclosure.......................................................................... 34
Clearances.................................................................................. 35
Mantel Clearances ....................................................................... 36
Mantel Leg Clearances................................................................. 36
Framing Dimensions .................................................................... 37
Chase Vent Installation ................................................................ 38
Extended View Panel Installation.................................................. 41
Wall Board/Drywall Installation..................................................... 43
No Screw Zones .......................................................................... 43
Framing and Finishing Inset Installations ...................................... 44
Drywall Lip - Bottom and Sides (Optional)..................................... 44
Typical Installations ..................................................................... 45
Flush Install ................................................................................ 45
Recessed Install .......................................................................... 45
Typical Installations ..................................................................... 46
Maximum TV Recess.................................................................... 46
Flush TV with Hearth................................................................... 46
Finishing..................................................................................... 47
Exterior Vent Termination Locations.............................................. 48
5” x 8” Rigid Pipe Cross Reference Chart....................................... 49
Wall Mount On / O Switch and Battery Holer Installation
- Required for All Installations .................................................... 51
Vent Restrictor Position................................................................ 52
Horizontal Terminations - Flex Vent 5" x 8".................................... 53
Horizontal Terminations - Rigid Pipe 5" x 8"................................... 55
Horizontal Terminations - Rigid Pipe 5" x 8".................................. 56
Installer's Information
Owner's information Horizontal Venting with Two (2) 90oElbows................................... 56
Horizontal Venting with Three (3) 90oElbows ................................ 56
Venting Introduction.................................................................... 57
Venting Arrangement for Horizontal Terminations .......................... 57
Horizontal Termination 5" x 8" Venting (Flex Vent Systems)............ 58
Horizontal Termination - 5" x 8" Venting (Rigid Vent Systems) ...... 59
Vertical Terminations - Rigid/Flex Pipe 5" x 8"................................ 60
Vertical Terminations - Rigid/Flex Pipe 5" x 8"............................... 61
Venting Arrangement for Vertical Terminations - Straight Vertical
Venting and/or with a Max. of Two (2) 90oElbows
(1 - 90o = 2 - 45o)................................................................... 62
Vertical Termination (Rigid Vent Systems) ..................................... 63
Vertical Terminations - Vertical Flex Vent Kit (Part #946-772) ......... 64
Vertical Flex Extension Kit (Part # 946-769) .................................. 66
Ceiling Firestop / Firestop Spacer (Part # 946-770)........................ 67
Heatwave Deector + Heatwave Venting Installation ..................... 68
System Data ............................................................................... 69
High Elevation............................................................................. 69
Gas Line Installation .................................................................... 69
Pilot Adjustment.......................................................................... 69
Gas Pipe Pressure Testing ............................................................ 69
885 S.I.T. Valve Description.......................................................... 69
Wiring the Unit............................................................................ 70
Non-PV Wiring Diagram ............................................................... 71
Vent Chart for Power Vent Only - Horizontal Terminations
Inline Horizontal Vent Chart ......................................................... 72
Vent restrictor Position................................................................. 72
Vent Chart for Power Vent Only - Horizontal Terminations
En of Line Horizontal Vent Chart................................................... 73
Inner Glass Panel (Firebox Glass) Installation / Removal................. 74
Optional Barrier Glass Stoppers Installation / Removal ................... 76
LP Conversion Instructions........................................................... 77
Bulb Replacement ....................................................................... 79
CV72E Painted Panel Installation .................................................. 80
Inner Panels ............................................................................... 80
Outer Panels ............................................................................... 80
Enamel Panel Installation............................................................. 81
Glass Panel Installation................................................................ 82
Burner and Firebox Media Options................................................ 84
Optional Driftwood Log Set Installation ......................................... 85
Optional Birch Wood Log Set Installation....................................... 89
Optional Splitwood Log Set Installation ......................................... 93
Glass Barrier Installation .............................................................. 97
Glass Barrier Adjustment ............................................................. 98
Aeration Adjustment.................................................................... 99
Minimum Air Shutter Opening ...................................................... 99
Maintenance Instructions............................................................100
Flame Pattern ............................................................................100
Log Replacement .......................................................................100
Glass Gasket ..............................................................................100
Glass.........................................................................................100
Glass Replacement .....................................................................100
Valve Replacement .....................................................................101
Gas Maintenance - Recommended Annual Routine........................102
Main Assembly ...........................................................................103
Main Assembly ...........................................................................104
Optional Accessories...................................................................105
Power Vent - End of Line ............................................................106
Power Vent - Inline.....................................................................107
Warranty .............................................................................108
Installation
Maintenance Instructions
Parts List

6| City Series CV72E-12
safety decal
This is a copy of the label that accompanies Direct Vent Gas Fireplace. We have printed a copy of the
contents here for your review. The safety label is located on the front inside base of the unit, visible
when the outer front panel is removed.
NOTE: Regency®units are constantly being improved. Check the label on the unit and if there is a
dierence, the label on the unit is the correct one.
Copy of Safety Decal
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER CETTE ÉTIQUETTE
583
583
DOOR SEAL: Please
check that the door is
properly sealed
FPI Fireplace Products International Ltd.
Delta, BC, Canada
Minimum Clearances to Combustibles /
Dégagements minimaux par rapport aux matériaux combustibles
Serial No./ No de série
MAY BE INSTALLED IN MANUFACTURED (MOBILE) HOMES AFTER FIRST SALE.
Listed/Nom: VENTED GAS FIREPLACE HEATER / FOYER AU GAZ À ÉVACUATION
Certified for/Certifi : é ANSI Z21.88:19 • CSA-2.33:19
CSA 2.17-2017
Electrical supply / Alimentation électrique 115VAC, 1.5 A, 60Hz.
Made in Canada/ Fabriqué au Canada
Duplicate S/N
(See instruction manual for
detailed instructions)
(Voir manuel pour plus de détails)
GAZ PROPANE : Modèle CV72E-LP12
PROPANE GAS: Model: CV72E-LP12
Minimum supply pressure
Manifold pressure - High
Manifold pressure - Low
Orifice size
Maximum input
Minimum input
Altitude
GAZ NATUREL : Modèle
CV72E-NG12
5.0" WC/C.E. (1.25 kPa)
3.5" WC/C.E. (0.87 kPa)
1.6" WC/C.E. (0.40 kPa)
# 30 DMS
46,500 Btu/h (13.63 kW)
32,000 Btu/h (9.37 kW)
0-4500 ft/pi (0-1372 m)
11" WC/C.E. (2.73 kpa)
10" WC/C.E. (2.49 kPa)
6.4" WC/C.E. (1.59 kPa)
# 47 DMS
45,500 Btu/h (13.33kW)
36,000 Btu/h (10.55 kW)
0-4500 ft/pi (0-1372 m)
Minimum supply pressure
Manifold pressure - High
Manifold pressure - Low
Orifice size
Maximum input
Minimum input
Altitude
Side Walls / Murs latéraux
A 8" (203 mm)
Ceiling / Plafond
B 61-3/4" (1568mm)
Min. Mantel Height /Hteur Min
Manteau
C 9" (229 mm) with 12" mantel
Max. Mantel Depth/Profondeur Max
Manteau
D 12" (305 mm)
Alcove Width/Largeur Alcôve
E 88" (2235 mm)
Alcove Depth/Profondeur Alcôve
F 36" (2134 mm)
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and Propane Installation Code, CSA B149.1.
This appliance must be installed in accordance with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the
United States, or when such a standard is not applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.
This appliance is only for use with the type(s) of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by
local codes. See owner's manual for details. This appliance is supplied with a conversion kit.
L'appareil doit être installé conformément aux codes et règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation National Fuel Gas Code ANSI Z223.1, ou CSA-B149.1 Natural Gas and
Propane Installation Code en vigueur.
L'appareil doit être installé conformément à la norme CAN/CSA-Z240, Série MM, Maisons mobiles, ou la norme 24 CFR Part 3280, Manufactured Home Construction and Safety Standard. Si ces normes ne sont pas
applicables, veuillez vous référer à la norme ANSI/NCSBCS A225.1/NFPA 501A.
Cet appareil doit être utilisé uniquement avec les types de gaz indiqués sur la plaque signalétique et peut être installé dans une maison préfabriquée (É.-U. seulement) ou mobile installée à demeure si les règlements
locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Une trousse de conversion est fournie avec cet appareil.
For Use Only with Barrier CV72E (Part #940-490/P) Follow installation instructions.
Utiliser uniquement avec l’écran CV72E (n°940-490/P) Suivre les instructions d'installation.
Pression d'alimentation minimale
Pression de sortie (manifold) - Haute
Pression de sortie (manifold) -
Basse
Taille de l’orifice
D bit calorifique maximal é
D bit calorifique minimalé
Altitude
Pression d'alimentation minimale
Pression de sortie (manifold) - Haute
Pression de sortie (manifold) - Basse
Taille de l’orifice
D bit calorifique maximalé
D bit calorifique minimalé
Altitude
VENTED GAS FIREPLACE - NOT FOR USE WITH SOLID FUELS. CATEGORY I.
NE PAS UTILISER AVEC UN COMBUSTIBLE SOLIDE. CATÉGORIE I.FOYER AU GAZ À ÉVACUATION -
Model/Modèle : CV72E-NG12 CV72E-LP12
FOR USE WITH GLASS DOORS CERTIFIED WITH THE APPLIANCE ONLY DOIT ÊTRE UTILISÉ UNIQUEMENT AVEC LES PORTES VITRÉES CERTIFIÉES
2
Min. 288 in
Refer to Intertek's Directory of Building Products for detailed information.
Pour plus de détails , se reporter au Répertoire des produits de construction de Intertek.
C #: 4001172
D
E
F
A
B
C
This vented gas fireplace heater is not for use with air filters.
Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
Part #: 920-568
Colour: Black on grey except what is indicated as being printed red.
Size: (File at 100%) 9.3"w x 5.9"h
Material:
Start serial sequence at 568000001
July 12/22: Created draft
920-568
CSA P.4.1 Fireplace Efficiency (FE) /Efficacité énergétique des foyers (EEF) CSA P.4.1
Natural Gas / Gaz naturel 57.81%
Propane Gas / Gaz propane 60.61%
CANADIAN ENERGY
PERFORMANCE
VERIFIED
RENDEMENT
ÉNERGÉTIQUE
VÉRIFIÉ
EP5011169
NATURAL GAS: Model: CV72E-NG12
o
Part No. 946-535 Power Vent Horizontal Termination City Series may be used. La terminaison horizontale d’évacuation forcée (pièce n 946-535) peut être utilisée.
Part No. 666-945 Inline Power Vent City Series may be used. L’évacuation forcée en ligne o
City Series (pièce n 666-945) peut être utilisée.
Remove the centre access panel on the outer trim. Data plate
will be next to the gas valve, as shown below.
A
DETAIL A
SCALE 1 : 12
PROCESS :
DWN:
SIGN:
E.C.N.:
DATE:
THIS DRAWING IS THE PROPERTY OF FPI LTD., IT MAY NOT BE COPIED IN WHOLE OR IN PART, OR DISCLOSED TO A THIRD PARTY WITHOUT OUR PRIOR WRITTEN CONSENT.
PART :
MAT'L :
UNITS IN INCHES
DIMENSIONS
0.000 =
0.01 CRITICAL
0.000
= SPECIFIED TOLERANCE
0.000 = 0.031
0.000 REF = REFERENCE ONLY
ANGULAR = 1
TOLERANCES UNLESS
OTHERWISE STATED
DO NOT SCALE
DRAWING
3RD ANGLE
PROJECTION
REV: PART NO:
FIREPLACE PRODUCTS
INTERNATIONAL
457-500
-
CP60 MAIN ASSEMBLY
-
SHEAR/ PUNCH/ FORM
11/24/2021
DATE:
SCALE:
1:24
Decal
Decal Location
Remove
For the State of Massachusetts, installation
and repair must be done by a plumber or
gas tter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, exible
connectors shall not exceed 36 inches in
length.
For the State of Massachusetts, the
appliances individual manual shut-o must
be a t-handle type valve.
The State of Massachusetts requires the
installation of a carbon monoxide alarm in
accordance with NFPA 720 and a CO alarm
with battery back up in the same room where
the gas appliance is installed.

City Series CV72E-12 | 7
dimensions
7
7
2
2
1
1
"
"
3
3
"
"
1
1
0
011
4
4
"
"
2
2
6
6
1
1
m
m
m
m
1
1
5
511
1
1
6
6
"
"
3
3
8
8
2
2
m
m
m
m
2
2
0
01111
1
1
6
6
"
"
5
5
2
2
6
6
m
m
m
m
7
7
7
7
7
7
1
1
6
6
"
"
1
1
9
9
6
6
7
7
m
m
m
m
3
3
8
81111
1
1
6
6
"
"
9
9
8
8
3
3
m
m
m
m
3
3
8
81111
1
1
6
6
"
"
9
9
8
8
3
3
m
m
m
m
7
7
3
3
8
8
"
"
1
1
8
8
7
7
m
m
m
m
1
1
3
3
"
"
3
3
3
3
0
0
m
m
m
m
Ø
Ø
5
5
"
"
1
1
2
2
7
7
m
m
m
m
8
8
1
1
8
8
3
3
2
2
m
m
m
m
Ø
Ø
8
8
"
"
2
2
0
0
3
3
m
m
m
m
4
4
6
6
"
"
11116688mmmm
2
2
0
0
8
8
5
5
1
1
7
7
m
m
m
m
Dimensions
Note: Height Dimension is taken with leveling legs fully inserted and may vary depending on the height of the leveling legs, when unscrewed or extended.
Dimensions will appear as (inches)" / (metric) mm
throughout this manual. The inches are rounded to the
nearest 1/16" when converted, when greater accuracy
is required, use the metric dimensions.
Note: These units are non-load bearing.
ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY.
ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS.

8| City Series CV72E-12
installation
Gas Connection - Back of Unit
Gas Connection - Bottom of Unit
Gas Connection - Side of Unit
tooltip
removable knockouts
17" 5" 5" 5" 17"
36-1/4" 36-1/4"
3-7/8"
20-1/3"
12-1/2"
7"
Front of Unit
Back of Unit
Gas Valve
14-1/2"
Opening at unit base
tooltip
11" 5"
Front of
unit
Back of
unit
3-7/8"
tooltip
Front of Unit
Back of Unit
12-7/8" 5"
2-1/2"
Right Side Left Side

City Series CV72E-12 | 9
installation
Electrical Connection - Bottom of Unit
Electrical Connection - Side of Unit
Front of Unit
Back of Unit
20-1/3"
12-1/2"
7"
77-7/16"
Receptacle
Electrical opening
8"
tooltip
2-3/4"
Front of
unit
Back of
unit
4"

10 | City Series CV72E-12
dimensions
05/18/21
1
REGENCY GAS INSTALLATION CHECKLIST
Customer: Date Installed:
Install Address: Location of Fireplace:
Serial No: Installer:
Model No:
Site Requirements YES NO
If applicable, are the insulation, vapour barrier, and drywall present if installed on an outside wall or chase?
Does the area have a solid continuous base to support the unit?
Will the area accommodate the size of the applliance and all clearances?
Are the gas and electrical roughed into the area where the unit is being installed?
In City & Grandview series cool wall applications, is the chase enclosure sealed to prevent heat from escaping? All hot air
from the unit must exit via the mandatory ventilation openings.
In City & Grandview applications, Is the chase enclosure vented with the mandatory heat ventilation openings? See manual
for details.
If applicable, is the masonry/factory built freplace in its original condition with no modifications?
If applicable, have the hearth requirements been met?
Unit Setup YES NO
If applicable, are the standoffs and top nailing flange extensions installed and at the correct depth to accommodate finishing
material? See manual for details.
If applicable, is the fireplace level and secured, meeting framing clearances? See manual for details.
If applicable, is the unit converted to top or rear vent per manual instructions, and the insulation discarded?
Venting YES NO
Are the venting components approved for the unit installed?
Does the venting configuration comply with venting diagrams?
Is venting installed and secured, and are clearances for the vent pipe and termination cap maintained?
If applicable, was a 1/4" rise maintained for every foot of horizontal run?
Was the termination installed and sealed?
Is the direct vent termination at the highest point in the vent assembly?
If applicable, are both chimney liners continuous from flue collars to termination?
Electrical and Wiring YES NO
Is the appliance connected to the household's 110/120v per local codes? Check local codes for receptacle placement.
Were the connections in the fireplace tested with a circuit tester?
Is the appliance properly grounded?
If applicable, is the supplied electrical/gang box affixed to the wall to facilitate the mounting of the receiver/battery box ?
Gas YES NO
Does the supply pressure meet the requirements shown on the rating plate?
Was a conversion performed?
Was a leak check performed and manifold pressures verified?
Is the shut-off valve installed and easily accessible to the customer?
This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your
Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.
Gas Installation Checklist

City Series CV72E-12 | 11
installation
05/18/21
2
REGENCY GAS INSTALLATION CHECKLIST
Finishing YES NO
If applicable, is only noncombustible material installed in the noncombustible areas?
Do clearances meet installation and manual requirements?
Do the mantels and/or projections comply with the installation manual?
If applicable, was the solid fuel fireplace warning plate installed?
Appliance Media Setup YES NO
Do commands from the remote or wall switch light the pilot and main burner?
Are the burner media/log set, glass door, and screen installed per instructions in the manual?
Was the air shutter on the proper setting after running the unit for 20 minutes?
If applicable, were the surround and trims installed according to the manual?
Was the operation of the fan, lights (if installed), and flame modulation checked?
Customer Tutorial and Presentation YES NO
Is the customer confident operating the new gas appliance and aware of all the features on the remote?
Confirm that the rating and lighting plates are attached to the appliance. Do not remove.
Was the customer informed of the location of the rating and lighting plates?
Was accessing unit controls in a power outage explained to the customer?
Are the model and serial numbers and the date of installation of the unit written in the manual and on the checklist?
Were the warranty and unit registration reviewed with the customer?
Comments:

12 | City Series CV72E-12
owner's information
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
CHILDREN AND ADULTS SHOULD
BE ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES,
ESPECIALLY THE FIREPLACE GLASS,
AND SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZED
SERVICE PERSON. THE APPLIANCE
SHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERATIVE
THAT CONTROL COMPARTMENTS,
BURNERS AND CIRCULATING AIR
PASSAGEWAYS OF THE APPLIANCE
BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS
APPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE
A SERIOUS HOUSE FIRE.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME AREA
AS THE APPLIANCE. TODDLERS,
YOUNG CHILDREN AND OTHERS MAY
BE SUSCEPTIBLE TO ACCIDENTAL
CONTACT BURNS. A PHYSICAL
BARRIERS IS RECOMMENDED IF
THERE ARE AT RISK INDIVIDUAL IN
THE HOUSE. TO RESTRICT ACCESS TO
A FIREPLACE OR STOVE, INSTALL AN
ADJUSTABLE SAFETY GATE TO KEEP
TODDLERS, YOUNG CHILDREN AND
OTHER AT RISK INDIVIDUALS OUT
OF THE ROOM AND AWAY FROM HOT
SURFACES.
Important Message
SAVE THESE INSTRUCTIONS
City Line Direct Vent Fireplaces must be installed in
accordance with these instructions. Carefully read
all the instructions in this manual rst. Consult the
"authority having jurisdiction" to determine the
need for a permit prior to starting the installation.
It is the responsibility of the installer to ensure
this replace is installed in compliance with
manufacturer's instructions and all applicable codes.
Before You Start
Safe installation and operation of this appliance
requires common sense, however, we are required
by the Canadian Safety Standards and ANSI
Standards to make you aware of the following:
ANY SAFETY SCREEN, GUARD,
OR BARRIER REMOVED FOR
SERVICING THE APPLIANCE, MUST
BE REPLACED PRIOR TO OPERATING
THE APPLIANCE.
IF THE BARRIER BECOMES DAMAGED,
THE BARRIER SHALL BE REPLACED
WITH THE MANUFACTURER'S
BARRIER FOR THIS APPLIANCE.
A BARRIER DESIGNED TO REDUCE
THE RISK OF BURNS FROM THE HOT
VIEWING GLASS IS PROVIDED WITH
THIS APPLIANCE AND SHALL BE
INSTALLED FOR THE PROTECTION
OF CHILDREN AND OTHER AT-RISK
INDIVIDUALS
WE RECOMMEND REMOVING THE
GLASS WITH THE GLASS VACUUM
HOLDERS SUPPLIED BY THE
MANUFACTURER. LOWER THE GLASS
TO REST IN A SAFE PLACE. THIS IS
TO PREVENT DAMAGE TO THE GLASS
EDGES. EXTRA CARE MUST BE TAKEN
WHEN REMOVING/INSTALLING THE
GLASS. BREAKAGE OR DAMAGE TO
THE EDGE OF THE GLASS WHICH
OCCURS AS A RESULT OF CARELESS
HANDLING WILL NOT BE COVERED
UNDER WARRANTY.

City Series CV72E-12 | 13
owner's information
Normal Operating Sounds Of
Gas Appliances
It is possible that you will hear some sounds from
your gas appliance. This is perfectly normal due to
the fact that there are various gauges and types
of steel used within your appliance. Listed below
are some examples. All are normal operating
sounds and should not be considered as defects
in your appliance.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) media and logs and is made of a
dierent gauge material from the rest of the rebox
and body. Therefore, the varying thicknesses of
steel will expand and contract at slightly dierent
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel reboxes.
Pilot Flame:
While the pilot ame is on it can make a very slight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Dierent types and thicknesses of steel will expand
and contract at dierent rates resulting in some
"cracking" and "ticking" sounds will be heard
throughout the cycling process.
During the rst few res, a white lm
may develop on the glass front as part of
the curing process. The glass should be
cleaned after the unit has cooled down
or the lm will bake on and become very
dicult to remove. Use a non-abrasive
cleaner and DO NOT ATTEMPT TO CLEAN
THE GLASS WHILE IT IS HOT.
The FIRST FIRE in your replace is part of the
paint curing process. To ensure the paint is prop-
erly cured, it is recommended you burn your
replace for at least four (4) hours the rst time.
When rst operated, the unit will release an
odour caused by the curing of the paint and the
burning o of any oils remaining from manufac-
turing. Smoke detectors in the house may go o
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
NOTE: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation
is normal and will disappear in a
few minutes as the glass heats up.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS STILL HOT!
DO NOT BURN THE UNIT WITHOUT
THE GLASS IN PLACE.
First Fire

14 | City Series CV72E-12
owner's information
* Not oered on all models.
Prior to operating this appliance, please read the instructions packaged with
the remote control to understand how to operate the system.
1. Ensure the battery holder switch is in the REMOTE position and / or wall-
mounted battery holder (if equipped) is in the REMOTE position.
2. Press and release the ON/OFF button on the remote hand-held transmitter
(see Diagram 1). A beep should be heard from the receiver. If not using
the remote, turn the appliance on by sliding the battery holder switch to
the ON position.
3. After approximately four seconds for non power vent models or 15 seconds
for power vent models, the spark ignition system will spark for 60 seconds
to light the main burner.
Shutdown Procedure
1. Press the ON/OFF button on the remote.
2. Before service is performed, you must disconnect the power and shut o
gas to the appliance.
Diagram 1
4. The unit will turn on.
5. Reset the system as follows:
a) Turn the system o by pressing the ON/OFF button on the remote .
b) Wait 5 minutes, then repeat the process from step 2.
Lighting Procedure
Continuous Pilot/Intermittent Pilot (CPI/IPI) selection
See remote control instructions for details.
*
*
*
NOTE
The rst try for ignition will last approximately 60 seconds. If there
is no ame ignition (rectication), the board will stop sparking for ap-
proximately 35 seconds. After wait time, the board will start second
try for ignition by sparking for approximately 60 seconds. If there is
still no positive ignition, the board will go into lock out.
Back lit LCD display On/o key Thermostat key
Up/down arrow key
Mode key
IMPORTANT
The remote control system supplied has several options
for starting/operating the appliance using the battery
holder and ON/OFF key on the hand-held transmitter.
NOTE
Power vent models do not have a continuous pilot option.

City Series CV72E-12 | 15
owner's information
Copy of the Lighting Plate Instructions
919-649b
Part #: 919-649b
Colours: Black on Grey, except for parts indicated as being Red.
Punch out .25" hole top right corner where indicated.
Size: 100%
w- 6.52"
h- 11.13"
Apr 05/16: Created decal
Apr. 26/16: Added Fr. Headers/warnings
Sept 27/19 Made changes to text per Matthew Cheng
Oct 14/21: IPI 7 day
June 14/22: Increased font heading / Loven O
DO NOT REMOVE THIS INSTRUCTION PLATE
NE PAS ENLEVER CETTE ÉTIQUETTE D’INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE / POUR COUPER LE GAZ AU NIVEAU DE L'APPAREIL
CAUTION: Hot while in operation. Do not touch. Severe burns may result. Due to high surface temperatures keep
children, clothing and furniture, gasoline and other liquids having ammable vapors away. Keep burner and control
compartment clean. See installation and operating instructions accompanying appliance.
ATTENTION : Surfaces chaudes lorsque l’appareil est en marche. Ne pas toucher. Risque de brûlures graves. En raison
des températures élevées, les enfants, les vêtements et le mobilier, le carburant et tout autre liquide aux vapeurs
inammables doivent être tenus éloignés de l’appareil. Nettoyer régulièrement le brûleur et le compartiment des
commandes. Voir les consignes d’installation et d’utilisation fournies avec l’appareil.
OPERATING INSTRUCTIONS / CONSIGNES DE FONCTIONNEMENT
FOR YOUR SAFETY READ BEFORE LIGHTING
POUR VOTRE SÉCURITÉ – À LIRE AVANT LA MISE EN MARCHE
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage,
personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance
or additional information consult a qualified installer, service agency or gas supplier.
AVERTISSEMENT : Quiconque ne respecte pas scrupuleusement les instructions de la présente notice risque de déclencher
un incendie ou une explosion pouvant entraîner des dégâts matériels ou des blessures pouvant être mortelles.
Tout défaut d'installation, de réglage, de modication, de service ou d'entretien peut entraîner des blessures ou des dom-
mages matériels. Reportez-vous au manuel d'utilisation fourni avec cet équipement. Pour obtenir de l'aide ou des infor-
mations complémentaires, consulter un installateur ou un service d'entretien qualié, ou le fournisseur de gaz.
A) This appliance is equipped with an ignition device which automatically lights the pilot.
Do not try to light the pilot by hand.
B) BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electric switch, do not use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the re department.
C) Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and to replace any part of the control system and any
gas control which has been underwater.
A) Cet appareil est muni d’un dispositif d’allumage qui allume automatiquement la veilleuse.
Ne tentez pas d’allumer la veilleuse manuellement.
B) AVANT LA MISE EN MARCHE, reniez tout autour de l’appareil pour déceler une odeur de gaz. Reniez au niveau du plancher, car certains gaz
sont plus lourds que l’air et peuvent s’accumuler au niveau du sol.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne tentez pas d’allumer l’appareil
• Ne touchez à aucun interrupteur; n'utilisez pas le téléphone se trouvant dans le bâtiment.
• Quittez immédiatement le bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis un téléphone extérieur. Suivez les instructions du fournisseur.
• Si vous ne pouvez pas rejoindre le fournisseur, appelez le service incendie.
C) N’utilisez pas cet appareil s’il a été plongé dans l’eau, même partiellement. Faites inspecter l’appareil par un technicien qualié et remplacez tout
élément du système de contrôle ou de commande qui a été plongé dans l’eau.
1) STOP! Lisez les instructions de sécurité sur la portion supérieure de cette étiquette.
2) S’assurer que le commutateur principal est en position ON et/ou que le bloc-piles mural (le cas échéant) est en position <REMOTE>.
3) Appuyer sur la touche ON/OFF de la télécommande puis relâcher. Un bip sonore retentira depuis le récepteur. Si vous n'utilisez pas la
télécommande, l'appareil peut également être allumé en faisant glisser le commutateur du bloc-piles sur la position <ON> (le cas éché-
ant).
4) Après environ 4 secondes, le système d'allumage produira une étincelle pendant 60 secondes pour allumer le brûleur principal.
5) L'appareil s’allumera.
Remarque : Au premier allumage, le système tente d’allumer les ammes pendant 60 secondes. Si l’essai est infructueux, le système
fera une pause de 35 secondes. C’est ce qu'on appelle l'étape de rectication. Ce délai écoulé, le système tente à nouveau d'allumer les
ammes en produisant des étincelles pendant 60 secondes. Si les ammes ne s’allument toujours pas, le système se met en mode ver-
rouillage.
Il faut alors le réinitialiser en suivant les étapes ci-dessous (pour le déverrouiller) :
a) Attendre 5 minutes et éteindre l’appareil en appuyant sur la touche ON/OFF de la télécommande.
b) Attendre 2 secondes et appuyer encore une fois sur la touche ON/OFF.
c) L'appareil répètera l'étape 2.
6) Si l'appareil ne fonctionne pas, suivez les instructions "Pour couper le gaz au niveau de l'appareil" et appelez un technicien qualié ou
votre fournisseur de gaz.
Cet appareil est équipé d'une veilleuse sur demande qui s'éteint après sept jours.
1) STOP! Read the safety information above on this label.
2) Ensure the Main switch is in the ON position and/or the wall mounted battery holder (if equipped) is in the <REMOTE> position.
3) Press and release the ON/OFF button on the remote handheld transmitter. An audible beep should be heard from the receiver. If not
using the remote, the unit can also be turned on by sliding the battery holder switch to the <ON> position (if equipped).
4) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.
5) The unit will turn on.
Note: The rst attempt to ignition will last approximately 60 seconds. If there is no ame ignition (rectication) the board will stop spark-
ing for approximately 35 seconds. After this wait time, the board will start a second try for ignition by sparking for approximately 60
seconds. If there is still no positive ignition after the second attempt the board will go into lock out.
The system will need to be reset as follows (after going into lock out mode):
a) Wait 5 minutes - turn the system o󰀨 by pressing the ON/OFF button on the remote.
b) After approximately 2 seconds press the ON/OFF button again.
c) Unit will repeat step 2.
6) If the appliance will not operate, follow the instructions, "To Turn O󰀨 Gas to Appliance" and call your service technician or gas supplier.
This appliance is equipped with an on-demand pilot that shuts o󰀨 after seven days.
1) Press the ON/OFF button on the remote or slide the wall mount switch to the "OFF" position.
2) If service is to be performed–you must disconnect power and shut o󰀨 gas to the unit.
1) Appuyer sur la touche ON/OFF de la télécommande ou faites glisser l'interrupteur mural sur la position "OFF".
2) Lors de l'entretien de l'appareil, vous devez débrancher l'alimentation électrique et couper le gaz alimentant l'appareil.

16 | City Series CV72E-12
owner's information
Proame II Remote Control Operating Instructions
The Proame 2 Transmitter controls the following hearth appliance
functions:
1. Main burner on/o.
2. Main burner ame modulation (6 levels).
3. Choice of standing or intermittent pilot (CPI/IPI) (non power vent
only).
4. Thermostat and smart thermostat functions.
5. Accent light modulation (6 levels).
6. Split ow valve (not available).
7. On/O relay.
8. Comfort fan speed modulation (6 levels) (not available).
Figure 1: Transmitter LCD Display
TECHNICAL DATA
REMOTE CONTROL
Supply voltage 4.5V (three 1.5V AAA batteries)
Ambient temperature rat-
ings
0 - 50oC (32 - 122oF)
Typical operative distance
in free air
12 m (39 ft)
Radio frequency 315 MHZ (FCC version)
Non-Power Vent Model: Install the 4 AA batteries during power out-
ages to run the main burner. However, the lights will not operate.
Power Vent Model: This appliance will not operate if 120 volt power
is lost within the home.
This appliance requires coding/pairing of the remote control and IFC
(Integrated Fireplace Control). See instructions in this manual.
Figure 3: Battery compartment
Pairing the remote control to remote receiver/
battery holder (if required)
Power the receiver and press the PRG button located on its top right
corner - see the receiver instruction marked (*). The receiver will beep
three times when ready to synchronize with a transmitter. Install three
AAA batteries in the battery bay, at the base of the transmitter (g. 3).
Press the ON button. The receiver's command is accepted and sets to
the particular code of that transmitter. The system is now initialized.
(*) The receiver may be independent or integral to the IFC hearth appliance
control module. The receiver instruction may not be independent when
part of the IFC.
Figure 2: Proame Transmitter
The Proame Transmitter uses a streamlined design with a simple button
layout and informative LCD display (g. 1). A mode key scrolls between
the features and a thermostat key is used to turn on/o or scroll through
thermostat functions (g. 1 & 2). There is also a key lock feature (g. 2).
NOTES
The Proame Transmitter 2 is an integrated part of the Proame
2 System, which consists of these elements:
• Proame 2 Transmitter, in conjunction with
• Integrated Fireplaces Control (Proame 2 IFC)
WARNING
The transmitter and IFC are radio frequency devices.
On/o key Thermostat Key
Up/Down Arrow Key
Mode Key
Back lit LCD display
ATTENTION
• Turn OFF the main gas supply of the appliance
prior to installation or maintenance of the IFC, and
removing or reinserting the batteries.
• In case of remote control malfunction, turn o the
IFC device using the ON/OFF main switch.
• For installation / maintenance, switch o the IFC
device removing main power supply plug.

City Series CV72E-12 | 17
owner's information
919-829 09.29.17
Figure 4: Remote Control dis-
play in Farenheit.
Temperature indication Display
With the system in the "OFF" position, press the Thermostat Key and
the Mode Key at the same time. Look at the LCD screen on the transmit-
ter to verify that a C or F is visible to the right of the room temperature
display (Figures 4 & 5).
Figure 5: Remote Control dis-
play in Celsius.
Turn on the Appliance
With the system OFF, press the ON/
OFF Key on the Transmitter. The
Transmitter display will show some
other active Icons on the screen. At
the same time the Receiver will ac-
tivate the appliance. A single “beep”
from the Receiver will confirm recep-
tion of the command.
Figure 6: Remote Control
display
Remote‑Flame Control
The Proflame has six (6) flame levels. With the system on, and the flame
level at the maximum in the appliance, pressing the Down Arrow Key
once will reduce the flame height by one step until the flame is turned off.
The Up Arrow Key will increase the flame height each time it is pressed.
If the Up Arrow Key is pressed while the system is on but the flame is off,
the flame will come on in the high position. ( Fig. 7 & 8 ) A single “beep”
will confirm reception of the command.
Fig. 7
Fig. 8
Room Thermostat (Transmitter Operation)
The Remote Control can operate as a room thermostat. The thermostat
can be set to a desired temperature to control the comfort level in a room.
To activate this function, press the Thermostat Key (Fig. 1). The LCD
display on the Transmitter will change to show that the room thermostat
is “ON” and the set temperature is now displayed (Fig. 9). To adjust the
set temperature, press the Up or Down Arrow Keys until the desired set
temperature is displayed on the LCD screen of the Transmitter.
Figure 9 Figure 10
Turn off the Appliance
With the system ON, press the ON/OFF Key on the Transmitter. The
Transmitter LCD display will only show the room temperature (Fig. 6).
At the same time the Receiver will turn off the appliance. A single “beep”
from the Receiver confirms reception of the command.
2

18 | City Series CV72E-12
owner's information
919-829 09.29.17
Smart Thermostat (Transmitter Operation)
The Smart Thermostat function adjusts the flame height in accordance
to the difference between the set point temperature and the actual room
temperatures. As the room temperature gets closer to the set point the
Smart Function will modulate the flame down.
To activate this function, press the Thermostat Key (Fig. 1) until the word
"SMART" appears to the right of the temperature bulb graphic (Fig. 11).
To adjust the set temperature, press the Up or Down Arrow Keys until
the desired set temperature is displayed on the LCD screen of the
Transmitter (Fig. 12).
Note. When Smart Thermostat is activated, manual flame height adjust-
ment is disabled.
Figure 12Figure 11: Smart Flame Function
Fan Speed Control**
If the appliance is equipped with a hot air circulating fan, the speed of
the fan can be controlled by the Proflame system. The fan speed can be
adjusted through six (6) speeds. To activate this function use the Mode Key
(fig.1) to index to the fan control icon (Fig. 13). Use the Up/Down Arrow
Keys (fig.1) to turn on, off or adjust the fan speed (fig. 14). A single “beep”
will confirm reception of the command.
Figure 13 Figure 14
Remote dimmer control (Light)**
The auxiliary function controls the AUX power outlet by the dimmable
light control. To activate this function use the Mode Key (fig. 1) to index
to the AUX icon (fig. 15 & 16).
The intensity of the output can be adjusted through six (6) levels. Use
the Up/Down Arrow Keys (Fig.1) adjust the output level (Fig. 16). A single
“beep” will confirm reception of the command.
Note: This function is available only with the IFC Control Module.
Figure 15 Figure 16
Split Flow control**
The secondary burner is controlled by the split Flow. To activate this
function use the Mode Key (fig. 1) to index to the SPLIT FLOW mode
icon (fig. 17 & 18).
Pressing the Up Arrow Key will activate the secondary burner. Pressing
the Down Arrow Key will turn the secondary burner off. A single “beep”
will confirm the reception of the command.
Figure 17 Figure 18
3

City Series CV72E-12 | 19
owner's information
919-829 09.29.17
Continuous Pilot/Intermittent Pilot (CPI/IPI) selection
Note: Power vent models do not have a Continuous
Pilot option.
With the system in "OFF" position press the Mode Key (fig. 1) to index
to the CPI mode icon (fig. 19 & 20).
Pressing the Up Arrow Key will activate the Continuous Pilot Ignition
mode (CPI). Pressing the Down Arrow Key will return to IPI. A single
“beep” will confirm the reception of the command.
Figure 19 Figure 20
KEY LOCK
This function will lock the keys to avoid unsupervised operation.
To activate this function, press the MODE and UP Keys at the same
time (fig. 21).
To de-activate this function, press the MODE and UP Keys at the
same time.
Figure 21
LOW BATTERY POWER DETECTION
Transmitter
The life span of the remote control batteries depends on various factors:
quality of the batteries used, the number of ignitions of the appliance,
the number of changes to the room thermostat set point, etc.
When the Transmitter batteries are low, a Battery Icon will appear on the
LCD display of the Transmitter (Fig. 22) before all battery power is lost.
When the batteries are replaced this Icon will disappear.
Figure 22
CPI/IPI SWITCH
This appliance comes equipped with a CPI/IPI switch. The functions of
both the CPI/IPI switch are as follows:
Continuous pilot (CPI) - A pilot that when in operation, is intended to
remain continuously ignited until it is manually interrupted.
Intermittent pilot (IPI) - A pilot that is automatically ignited when an ap-
pliance is called on to operate and which remains continuously ignited
during each period of main burner operation. The pilot is automatically
extinguished when each main burner operating cycle is completed. The
mode of the fireplace is easily changed from an intermittent pilot ignition
system (IPI) to a continuous pilot ignition system (CPI) by using remote
control as noted above.
The benefits of having as CPI are as follows:
- Keeps venting primed for trouble free start-up under colder weather
conditions or inversions.
- Keeps the unit glass warm, which decreases the amount of condensa-
tion on start-up
-Provides owners with flexibility to choose a traditional continuous pilot.
The primary benefit of having the IPI function is a significant savings on
fuel as the pilot will only run when there is a call for heat.
Thermostat Icon: If the thermostat icon is not present on the remote
transmitter, follow instructions noted below:
1. Remove one battery from the remote.
2. Press and hold down the Thermostat button on the remote.
3. Reinstall the battery(removed in Step 1) while still holding down
thermostat button.
4. If you see "Set" the thermostat option is now enabled. If you see "Clr"
the thermostat option is now disabled.
5. Repeat the procedure if the "Set" or "Clr" to remove or add the option
back to the remote did not appear.
Enable all other functions if not present on the remote transmitter, follow
instructions noted below:
1. Remove one battery from remote.
2. Press and hold both the ON/OFF and MODE button at the same time .
3. Reinstall battery removed in Step 1 while holding both buttons—keep
holding buttons, then release the MODE button only.
4. The screen will show either "Clr" or "Set" as the first option available
is to disable or enable a mode.
5. "Clr" will remove a mode—use the up or down arrow while holding
down ON/OFF and MODE (mode icon will disappear once removed).
6. Use the "MODE" button to move to the next function.
7. "Set" will add a mode —use the up or down arrow while holding
down ON/OFF and MODE (mode icon will appear when added).
8. Use the "MODE" button to move to the next function.
Note: You should never program out the fan (if installed) or CPI/IPI
mode on the remote.
4

20 | City Series CV72E-12
owner's information
1 | 1
Battery Holder Battery Replacement & Battery Back up if 120 volt power is lost
witihin home
How to replace/add the batteries on battery holder (Proflame 2).
Note : If a wall switch cover plate is installed, first remove cover plate by removing 2 small phillips head screws
STEP 1
STEP 2
STEP 3
STEP 4 Reinstall wall cover plate with 2 Phillips head screws.
Replace 4 x AA batteries and insert the battery
compartment back into remote receiver/battery holder
Move both the left/right slides
as shown below.
The battery compartment
will be pushed out slightly,
to allow to easily extract it
Extract the battery
compartment from the remote
receiver/battery holder
Close the right slide
Keeping the battery compartment
pressed in, close the left slide
Proame II Battery Holder Battery Replacement & Battery Pack up if 120 Volt Power is lost
IMPORTANT
Non-Power Vent Model: Install the 4 AA batteries during power outages to run the main burner. However, the lights will not operate
Power Vent Model: This appliance will not operate if 120 volt power is lost within the home. This will not operate with 4 AA batteries due to the power
vent blower motor requiring AC power to operate.