Renault KANGOO Z.E. User manual

Renault KANGOO Z.E.
Vehicle user manual

0.1
Translated from French. Copying or translation, in part or in full, is forbidden unless prior written permission has been obtained from the vehicle manu-
facturer.
This driver’s handbook contains the information necessary:
– for you to familiarise yourself with your vehicle, to use it to its best advantage and to benefit fully from the all the functions and
the technical developments it incorporates.
– to ensure that it always gives the best performance by following the simple, but comprehensive advice concerning regular main-
tenance.
– to enable you to deal quickly with minor faults not requiring specialist attention.
It is well worth taking a few minutes to read this handbook to familiarise yourself with the information and guidelines it contains
about the vehicle and its functions and new features. If certain points are still unclear, our Network technicians will be only too
pleased to provide you with any additional information.
To help you, you will find the following symbols:
and visible in the vehicle, indicate that you should consult the manual for detailed information and/or limits on opera-
tions with respect to your vehicle’s equipment.
Welcome to your new electric vehicle
The descriptions of the models given in this handbook are based on the technical specifications at the time of writing. This hand-
book covers all items of equipment (both standard and optional) available for these models but whether or not these are
fitted to the vehicle depends on the version, options selected and the country where the vehicle is sold.
This handbook may also contain information about items of equipment to be introduced later in the model year.
Throughout the manual, the “approved Dealer” is your RENAULT Dealer.
anywhere in the manual indicates a hazard, danger or a safety recommendation.
Enjoy driving your new vehicle.

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0.3
Getting to know your vehicle ...............................
Driving ...................................................................
Your comfort .........................................................
Maintenance .........................................................
Practical advice ....................................................
Technical specifications ......................................
Alphabetical index ...............................................
Sections
1
CONTENTS
2
3
4
5
6
7

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1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.8
Electric vehicle: charging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.9
Key, radio frequency remote control: general information, use, deadlocking . . . . . . . . . . . . . . . . . . 1.17
Doors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.22
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.28
Headrests/Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.29
Roof flap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.34
Swivelling partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.36
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
Methods of restraint in addition to the front seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.41
Side protection devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.44
Additional methods of restraint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.45
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.46
Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.49
Fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.52
Deactivating/activating the front passenger airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.61
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.66
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.69
Trip computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.72
Clock and outdoor temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.81
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.82
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.83
Pedestrian horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.84
External lighting and signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.85
Headlight beam adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.88
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.90
Additional heating tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.93

1.2
1Electric motor
2Fuel filler flap for additional heating
3Traction battery
4Orange electrical power cables
5Secondary 12V battery
6Electric charging connection
3
4
5
1
6
ELECTRIC VEHICLE: introduction (1/6)
2

1.3
ELECTRIC VEHICLE: introduction (2/6)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in conventional
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services
(depending on vehicle)
Your electric vehicle has connected
services which enable you to deter-
mine the charge status, among other
things, using some mobile phones 8
or your computer 9. This information is
also available directly on the screen 7
of your vehicle.
For further information, please contact
an authorised dealer.
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
7
8
9

1.4
ELECTRIC VEHICLE: introduction (3/6)
Batteries
Your electric vehicle has two types of
battery:
– a 400V traction battery;
– a standard 12V battery, identical to
the one used in conventional vehi-
cles.
Traction battery
This battery stores the energy neces-
sary to operate the motor in your elec-
tric vehicle properly. As with any bat-
tery, it discharges after use, and must
be regularly recharged.
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Battery charging times vary depending
on the type of specific wall unit socket
or public terminal you connect to.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style, the outdoor
temperature and the type of road.
Please refer to information on “Vehicle
range: recommendations” in Section 2.
12 volt battery
The second battery on your vehicle is
a 12V battery, similar to those used
on conventional vehicles: this supplies
the energy required to operate vehicle
equipment (lights, windscreen wipers,
ABS, etc).

1.5
ELECTRIC VEHICLE: introduction (4/6)
The Asymbol identifies the electrical
elements in your vehicle which may
present health risks.
A
400 volt electrical circuit
The 400V electrical circuit can be rec-
ognised by the orange 4cables and by
the elements signalled using the ṑ
symbol.
The vehicle traction system
in an electric vehicle uses
an alternating voltage of ap-
proximately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels stuck onto the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
4

1.6
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
ELECTRIC VEHICLE: introduction (5/6)
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special conditions
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
Bad weather, flooded roads:
Do not drive through
floods if the depth of water
is above the lower edge of
the wheel rims.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals

1.7
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
Each time the ignition is switched off,
the ventilation will be switched off after
about ten seconds.
Your electric vehicle is
silent, so when you get out,
always check that the gear
selector is on P, engage the
handbrake and switch off the igni-
tion.
RISK OF SERIOUS INJURY
ELECTRIC VEHICLE: introduction (6/6)

1.8
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction battery;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authorised dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.

1.9
ELECTRIC VEHICLE: charging (1/8)
Charging diagram
1Specific wall socket or recharging ter-
minal
2Electric charging connection
3Charging cord
If you have any questions regarding
the equipment needed for charging,
please ask an authorised dealer.
1
3
2

1.10
ELECTRIC VEHICLE: charging (2/8)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, discolouring, cuts, etc.) or to the unit. Please see an
authorised dealer for a replacement.

1.11
ELECTRIC VEHICLE: charging (3/8)
Charging cord A
This cord, designed for specific wall
sockets or public terminals, enables the
standard charge of the traction battery.
A
Always read the charging cord instruc-
tions carefully before using it B.
B
Charging cord B
Depending on the cord, this enables
charging:
– standard charge, on a socket used
only for the vehicle (14A charge);
– occasional charge using a domestic
socket, when you are not at home,
for example (10A charge).
Sockets must be fitted as stated in the
instructions in the instructions supplied
with the charging cord B.
C
If a charging cord malfunctions
during the charging process (red
warning light on the unit D), stop
charging immediately. Please refer
to the cord instructions.
We recommend that you use a
charging cord that enables a stand-
ard charge to charge the traction
battery.
Each charging cord is stored in a
bag in the boot of the vehicle.
Never leave the socket hanging by
the cord. Use the hooks Cto attach
it.
B
D

1.12
ELECTRIC VEHICLE: charging (4/8)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructions
provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connect the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using
the product and the technical specifications required when fitting the socket.

1.13
ELECTRIC VEHICLE: charging (5/8)
Charging connection 2
The vehicle has a charging connection
located at the front of the vehicle.
Avoid charging and parking your ve-
hicle in extreme temperatures (hot or
cold).
When the vehicle is parked in tempera-
tures lower than around -25°C, the bat-
tery cannot be charged.
To preserve the service life of your trac-
tion battery, avoid parking the vehicle
for more than three months with high
charge, especially when the weather is
very hot.
You must charge the traction bat-
tery after driving in very cold weather.
Otherwise, charging may take a longer
period of time or even become impos-
sible.
Recommendations
– In extreme heat, favour parking and
recharging the vehicle in a shaded/
covered location.
– Charging can be performed in the
rain or snow.
2
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc.).
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
The traction battery charging time
depends on the amount of energy
remaining, the power delivered by
the charging terminal and the tem-
perature conditions (hot or cold).
The information is displayed on
the instrument panel during charg-
ing. Please see the information on
“Displays and indicators” in
Section 1.
In the event of a problem, we rec-
ommend that you replace it with an
identical cord. Please see an autho-
rised dealer.

1.14
– open the charging flap 6;
– open valve 8;
– grab the handle 9;
– plug in the vehicle cord;
– make sure you have clicked the
charging cord in properly. Warning
light ṋwill light up on the instru-
ment panel, and the Z.E. warning
light 7comes on blue then flashes
rapidly.
Recharging the traction
battery
With the ignition off, lever 5in gear P
and opening elements unlocked:
– take the charging cord located in the
boot of your vehicle;
– remove it from its storage bag;
– plug in the end of the cord to the
power supply (terminal, domestic
plug socket, etc.);
ELECTRIC VEHICLE: charging (6/8)
6
8
The charging cord cannot be
plugged in or removed while the
opening elements are locked.
9
Make sure you fully uncoil the charg-
ing cord to limit its heating.
5
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.
7