Ricoh M C251FW User manual

User's Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

TABLE OF CONTENTS
How to Find Information about Operations and Troubleshooting...............................................................11
Operating Manual (Printed)....................................................................................................................... 11
Operating Manual (Digital Format)........................................................................................................... 11
How to Read This Manual...............................................................................................................................12
Introduction...................................................................................................................................................12
Symbols Used in This Manual.....................................................................................................................12
Model-Specific Information........................................................................................................................ 12
Disclaimer.....................................................................................................................................................13
Notes............................................................................................................................................................ 13
Note to Administrator.................................................................................................................................. 14
List of Option................................................................................................................................................ 15
About IP Address......................................................................................................................................... 15
Supplied Items.................................................................................................................................................. 16
1. Guide to the Machine
Guide to Components......................................................................................................................................17
Exterior: Front View......................................................................................................................................17
Exterior: Rear View...................................................................................................................................... 19
Interior...........................................................................................................................................................21
Control Panel................................................................................................................................................22
Installing Option...............................................................................................................................................25
Attaching Paper Feed Unit.......................................................................................................................... 25
How to Use the [Home] Screen...................................................................................................................... 28
Displaying the [Home] Screen....................................................................................................................28
How to Use the [Home] Screen..................................................................................................................28
Customizing the [Home] Screen..................................................................................................................... 31
How to Customize the [Home] Screen.......................................................................................................31
Adding to the [Home] Screen Shortcuts to Favorite Items........................................................................ 31
Changing the Order of Icons on the [Home] Screen................................................................................31
Deleting an Icon on the [Home] Screen.....................................................................................................32
Registering Frequently Used Functions........................................................................................................... 33
Registering Functions in a Favorite Item..................................................................................................... 33
Recalling a Favorite Item.............................................................................................................................34
Deleting a Favorite Item.............................................................................................................................. 35
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Displaying Frequently Used Modes Preferentially........................................................................................ 36
Multi-access......................................................................................................................................................37
About Operation Tools.................................................................................................................................... 40
Entering Characters..........................................................................................................................................41
Character Entry Display.............................................................................................................................. 41
Available Characters...................................................................................................................................42
Entering Text.................................................................................................................................................42
Using RICOH Smart Device Connector......................................................................................................... 44
Connecting a Smart Device to the Machine Using NFC.............................................................................. 45
Writing the Machine's Information to the NFC with a Smart Device.......................................................45
Using the Application on a Smart Device by Using NFC.........................................................................45
2. Paper Specifications and Adding Paper
Workflow for Loading Paper and Configuring Paper Sizes and Types...................................................... 47
Loading Paper.................................................................................................................................................. 48
Loading Paper into Tray1 and 2................................................................................................................ 48
Loading Paper into Bypass Tray................................................................................................................. 53
Loading Envelopes.......................................................................................................................................54
Specifying Paper Type and Paper Size Using the Control Panel.................................................................56
Specifying the Paper Type.......................................................................................................................... 56
Specifying the Standard Paper Size...........................................................................................................57
Specifying a Custom Paper Size................................................................................................................ 57
Specifying Paper Type and Paper Size Using Web Image Monitor...........................................................59
Specifying a Custom Paper Size................................................................................................................ 59
Specifying Paper Type and Paper Size Using the Printer Driver..................................................................60
When Using Windows................................................................................................................................ 60
When Using macOS....................................................................................................................................61
Supported Paper.............................................................................................................................................. 62
Specifications of Paper Types.....................................................................................................................65
Non-Recommended Paper Types.............................................................................................................. 72
Paper Storage.............................................................................................................................................. 72
Print Area......................................................................................................................................................73
Placing Originals..............................................................................................................................................76
Placing Originals on the Exposure Glass...................................................................................................76
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Placing Originals in the Auto Document Feeder....................................................................................... 76
About Originals............................................................................................................................................77
3. Printing Documents
What You Can Do with the Printer Function...................................................................................................81
Configuring Option Settings for the Printer.................................................................................................... 82
Conditions for Bidirectional Communication.............................................................................................82
If Bidirectional Communication is Disabled............................................................................................... 82
Displaying the Printing Preferences Dialog Box.............................................................................................85
Displaying the Printing Preferences Dialog Box from the [Start] Menu................................................... 85
Displaying the Printing Preferences Dialog Box in an Application.......................................................... 85
Basic Operation of Printing............................................................................................................................. 87
When Using Windows................................................................................................................................ 87
When Using macOS....................................................................................................................................88
If a Paper Mismatch Occurs....................................................................................................................... 88
Canceling a Print Job...................................................................................................................................89
Printing Confidential Documents..................................................................................................................... 91
Storing a Locked Print file............................................................................................................................91
Printing a Locked Print File...........................................................................................................................92
Deleting a Locked Print File......................................................................................................................... 93
Using Various Print Functions...........................................................................................................................95
Print Quality Functions................................................................................................................................. 95
Print Output Functions..................................................................................................................................96
4. Copying Originals
What You Can Do with the Copier Function..................................................................................................99
Copier Mode Screen.................................................................................................................................... 100
Basic Operation of Copying.........................................................................................................................102
Canceling a Copy.....................................................................................................................................103
Making Enlarged or Reduced Copies......................................................................................................... 105
Specifying Reduce/Enlarge.....................................................................................................................106
Copying Single-Sided Originals with 2-Sided and Combined Printing....................................................107
Specifying Combined and 2-sided Copies.............................................................................................110
Copying 2-Sided Originals with 2-Sided and Combined Printing............................................................112
Duplex Copying Using the ADF............................................................................................................... 113
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Duplex Copying Manually Using the Exposure Glass...........................................................................115
Copying an ID Card......................................................................................................................................117
Specifying Scan Settings for Copying..........................................................................................................120
Adjusting Image Density........................................................................................................................... 120
Selecting the Document Type According to Original.............................................................................120
5. Scanning Originals
What You Can Do with the Scanner Function.............................................................................................123
Scanner Mode Screen.................................................................................................................................. 125
Preparation for Registering Scan Destinations (Scan to Folder)................................................................ 127
Printing the Check Sheet.......................................................................................................................127
Checking the User Name and Computer Name................................................................................128
Creating a Shared Folder on a Computer..........................................................................................130
Specifying Access Privileges for the Created Shared Folder............................................................ 132
Preparation for Registering Scan Destinations (Scan to E-mail)................................................................ 133
Configuring SMTP and DNS Settings..................................................................................................133
Preparation for Registering Scan Destinations (Scan to FTP)..................................................................... 135
Checking the FTP Server Address........................................................................................................135
Registering Scan Destinations.......................................................................................................................136
Modifying Scan Destinations....................................................................................................................142
Deleting Scan Destinations....................................................................................................................... 142
Testing Transmission.................................................................................................................................. 143
Basic Procedures for Sending Scan Files.....................................................................................................145
Specifying the Scan Destination Using [Resend].........................................................................................147
Basic Procedures for Saving Scan Files on a USB Flash Memory Device................................................ 148
Basic Operation for RICOH Scan Utility V2................................................................................................151
Preparations for Using RICOH Scan Utility V2.......................................................................................151
Using RICOH Scan Utility V2 to Scan to a Computer............................................................................151
Basic Operation for TWAIN Scanning........................................................................................................156
Using TWAIN Scanner............................................................................................................................. 156
TWAIN Scanning...................................................................................................................................... 156
Settings You Can Configure in the TWAIN Dialog Box.........................................................................157
Basic Operation for WIA Scanning............................................................................................................. 159
Basic Operation for ICA Scanning...............................................................................................................160
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Installing the ICA Driver............................................................................................................................ 160
Using ICA Scanner....................................................................................................................................160
ICA Scanning.............................................................................................................................................160
Settings You Can Configure in the ICA Dialog Box............................................................................... 161
Using SANE Scanning.................................................................................................................................. 163
Specifying Scan Settings for Scanning........................................................................................................ 164
Specifying the Scanning Size According to the Size of the Original....................................................164
Adjusting Image Density........................................................................................................................... 165
Specifying Resolution................................................................................................................................166
6. Sending and Receiving a Fax
What You Can Do with the Fax Function.....................................................................................................169
Fax Setting Workflows.................................................................................................................................. 170
Fax Mode Screen.......................................................................................................................................... 171
Setting the Date and Time............................................................................................................................. 173
Registering Fax Destinations......................................................................................................................... 174
Registering Fax Destinations Using the Control Panel............................................................................174
Registering Fax Destinations Using Web Image Monitor...................................................................... 176
Preventing Transmission to the Wrong Destination.................................................................................178
Sending a Fax................................................................................................................................................180
Selecting Transmission Mode...................................................................................................................180
Internet Fax Transmission..........................................................................................................................181
Basic Operation for Sending a Fax......................................................................................................... 182
Canceling a Transmission......................................................................................................................... 184
Specifying the Fax Destination................................................................................................................. 186
Useful Sending Functions..........................................................................................................................189
Specifying Scan Settings for Faxing........................................................................................................ 191
Using the Fax Function from a Computer (LAN-Fax)..................................................................................194
Basic Operation for Sending Faxes from a Computer...........................................................................194
Configuring Transmission Settings............................................................................................................196
Configuring the LAN-Fax Address Book................................................................................................. 196
Editing a Fax Cover Sheet........................................................................................................................ 199
Receiving a Fax..............................................................................................................................................200
Selecting Reception Mode....................................................................................................................... 200
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Receiving an Internet Fax..........................................................................................................................204
Forwarding or Storing Faxes in Memory................................................................................................ 206
Receiving or Rejecting Faxes from Special Senders...............................................................................210
Lists/Reports Related to Fax......................................................................................................................... 213
7. Configuring the Machine Using the Control Panel
Basic Operation.............................................................................................................................................215
Menu Chart.................................................................................................................................................... 216
Copier Settings...............................................................................................................................................217
Scanner Settings............................................................................................................................................ 222
Fax Settings.................................................................................................................................................... 225
Address Book.................................................................................................................................................234
System Settings...............................................................................................................................................235
Printer Settings................................................................................................................................................242
Paper Settings................................................................................................................................................ 246
Administrator Tools Settings..........................................................................................................................251
Printing Lists/Reports..................................................................................................................................... 259
Printing the Configuration Page................................................................................................................259
Types of Lists/Reports............................................................................................................................... 259
Network Settings............................................................................................................................................261
@Remote.........................................................................................................................................................267
8. Configuring the Machine Using Utilities
Available Setting Functions Using Web Image Monitor............................................................................ 269
Using Web Image Monitor...........................................................................................................................270
Displaying Top Page..................................................................................................................................... 271
Changing the Interface Language........................................................................................................... 272
Checking the System Information................................................................................................................. 273
Status Tab...................................................................................................................................................273
Counter Tab............................................................................................................................................... 274
Machine Information Tab......................................................................................................................... 277
Configuring the System Settings................................................................................................................... 278
Sound Volume Adjustment Tab................................................................................................................ 278
Tray Paper Settings Tab............................................................................................................................ 278
Copier Tab.................................................................................................................................................282
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Fax Tab.......................................................................................................................................................282
Priority Tray Tab.........................................................................................................................................285
Toner Saving Tab...................................................................................................................................... 285
I/O Timeout Tab....................................................................................................................................... 286
Black-and-White Print Priority Tab...........................................................................................................286
Registering Destinations................................................................................................................................ 287
Registering Fax Special Senders.................................................................................................................. 288
Restricting Machine Functions According to User.......................................................................................289
Enabling the User Restriction Settings......................................................................................................289
When Machine Functions are Restricted..................................................................................................... 293
Configuring the Network Settings................................................................................................................ 295
Network Status Tab...................................................................................................................................295
IPv6 Configuration Tab.............................................................................................................................296
Network Application Tab......................................................................................................................... 297
TLS Security Tab........................................................................................................................................ 298
DNS Tab.................................................................................................................................................... 299
Auto E-mail Notification Tab.................................................................................................................... 300
SNMPv1/v2 Tab...................................................................................................................................... 300
SNMPv3 Tab.............................................................................................................................................301
SMTP Tab...................................................................................................................................................304
POP3 Tab...................................................................................................................................................305
Internet Fax Tab.........................................................................................................................................306
Wireless Tab.............................................................................................................................................. 306
Certificate Tab........................................................................................................................................... 308
Configuring the IPsec Settings.......................................................................................................................312
IPsec Global Settings Tab.........................................................................................................................312
IPsec Policy List Tab...................................................................................................................................312
Printing Lists/Reports..................................................................................................................................... 316
Configuring the Administrator Settings.........................................................................................................317
Administrator Tab...................................................................................................................................... 317
Reset Settings Tab......................................................................................................................................317
Backup Setting Tab................................................................................................................................... 318
Restore Setting Tab....................................................................................................................................319
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Set Date/Time Tab....................................................................................................................................319
Energy Saver Mode Tab.......................................................................................................................... 320
9. Maintaining the Machine
Replacing the Print Cartridge........................................................................................................................321
Replacing the Waste Toner Bottle................................................................................................................ 326
Replacing a Component............................................................................................................................... 332
Replacing the Intermediate Transfer Unit.................................................................................................332
Replacing the Fusing Unit and Transfer Roller........................................................................................ 332
Cautions When Cleaning..............................................................................................................................333
Cleaning the Toner Density Sensor.............................................................................................................. 334
Cleaning the Friction Pad and Paper Feed Roller....................................................................................... 336
Cleaning the Registration Roller and Paper Tray........................................................................................ 339
Cleaning the Exposure Glass........................................................................................................................342
Cleaning the Auto Document Feeder...........................................................................................................343
Moving and Transporting the Machine....................................................................................................... 345
Disposal......................................................................................................................................................346
Where to Inquire....................................................................................................................................... 346
10. Troubleshooting
Error and Status Messages on the Screen...................................................................................................347
Removing Paper Jams....................................................................................................................................357
Removing Printing Jams.............................................................................................................................357
Removing Scanning Jams......................................................................................................................... 365
When You Cannot Print Test Page............................................................................................................... 367
Paper Feed Problems.....................................................................................................................................368
Print Quality Problems................................................................................................................................... 371
Checking the Condition of the Machine..................................................................................................371
Checking the Printer Driver Settings.........................................................................................................372
Printer Problems............................................................................................................................................. 374
When You Cannot Print Properly............................................................................................................. 374
When You Cannot Print Clearly...............................................................................................................378
When Paper Is Not Fed or Ejected Properly...........................................................................................382
Other Printing Problems............................................................................................................................ 383
Copier Problems............................................................................................................................................ 384
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